/
Endorsed by Which?
W4Plumber.com
Opening Hours
Today - 24 hours
- Monday - 24 hours
- Tuesday - 24 hours
- Wednesday - 24 hours
- Thursday - 24 hours
- Friday - 24 hours
- Saturday - 24 hours
- Sunday - 24 hours
About
We are passionate about providing good customer service and exceptional workmanship. We understand the importance of customer feedback and will do everything possible to ensure that a high standard is achieved on every job.
We have been trading now for just over 8 years and are continuing to grow. Based in Chiswick, West London, we are the third generation of plumbers. We work alongside our father who has been offering plumbing & heating services to the residents of West London for well over 40 years.
We specialize in Emergencies and love to do the jobs that other plumbers won't touch. We carry high pressure jetting equipment on board for all drainage issues. In general we do not book work in and are available to go as and when the phone rings, this allows us to offer a fast response time, minimising damage caused by water leaks.
What we do
Plumbers
- Emergency plumbing services
More Services
- drainage
- high pressure jetting
- leaks
- blockages
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
5.0
79 reviews
Recommended
Recommended
by 100% of customers
Sort by
Professional Plumber
Customer Service
Quality
Value
Excellent workmanship and knows what he is doing! He is pleasant and professional and if there is a plumbing job that exceeds his many skills, like gas work, then he will tell you at the outset. This is not the first time we have employed Richard and we have been very happy with his work every time.
Which? Trusted Traders Consumer
, work completed
Recommended
very good service
Customer Service
Quality
Value
I have had several jobs completed by this trader: unblocking sinks, changing taps and changing valves throughout the property.
Which? Trusted Traders Consumer
, work completed
Recommended
W4 Plumber
Customer Service
Quality
Value
Richard has done quite a lot of work for me over the last few years, both in my home and in my rental properties. He is always flexible regarding his availability and arrives on time and with the right equipment. His work is in my view, of a very high standard and his prices are reasonable. He is always polite and helpful and goes the extra in order to perform a good job. He even managed to deal with the difficult managing agents in my rental property. His most recent work for me was to fix a longstanding issue using an extremely creative solution. I would recommend Richard very highly.
Which? Trusted Traders Consumer
, work completed
Recommended
Happy customer
Customer Service
Quality
Value
Various plumbing jobs over recent years. Including work that needed urgent attention, last month was the last job. Richard renovated my ancient lavatory cistern. Friendly, calm, and just gets on with it until the jobs done. And were not related, honestly!
Which? Trusted Traders Consumer
, work completed
Recommended
Excellent plumber
Customer Service
Quality
Value
I had a leaking radiator valve. Contacted Richard and he was polite and able to attend my property very swiftly. He arrived on time, was quick to detect the problem and fix it. Very impressed. I hope not to need a plumber anytime soon but would 100% contact Richard for his expertise!
Customer in Greater London
, work completed
Recommended
Quick, friendly, super helpful!
Customer Service
Quality
Value
Richard is brilliant! He came the day after we called, knew what he was talking about, was able to advise on one issue, and fix everything we asked him too, going out of his way to dispose of our damaged parts and was really lovely to boot. Will definitely have him back!
Customer in Greater London
, work completed
Recommended
Experienced, trustworthy reliable plumber.
Customer Service
Quality
Value
I have used Richard on a couple of occasions and have found him to be polite, friendly, knowledgeable and efficient. On this occasion he replaced an isolation valve in order that I can have a new dishwasher fitted. I would have no hesitation in using and recommending Richard for any plumbing issues.
Customer in Greater London
, work completed
Recommended
Helpful, efficient and reasonably priced
Customer Service
Quality
Value
I've never used W4Plumber before but found them through this site. Richard was really helpful and polite. He visited the property at short notice (within 24 hours) appears to have solved the problem, explained it clearly and sent some photos. All-in-all, just a really efficient service, great comms, friendly and just what we needed.
Customer in Bristol City
, work completed
Recommended
Super job
Customer Service
Quality
Value
I have known Richard and his work for a while now and am always delighted. Yesterday was no exception as he fixed our leaking toilet and went the extra mile to go purchase a part that was not strictly speaking necessary in the short term, but nonetheless was the total solution for a long term fix. So, many thanks!
Customer in Greater London
, work completed
Recommended
Burst pipe fixed in a jiffy
Customer Service
Quality
Value
We’ve used Richard from W4 Plumbers many times and he always delivers. He is exactly what you need for any little plumbing problem always doing the job quickly and efficiently. And he is the most friendly and personable person you could wish to meet. Many thanks again Richard.
Customer in Greater London
, work completed
Recommended
Brilliant
Customer Service
Quality
Value
Richard arrived on time, carried out the work very professionally and is extremely pleasant to deal with. Also, he fitted me in less than 24 hours after I first called him. Couldn’t ask for more.
Customer in Greater London
, work completed
Recommended
Prompt, efficient and tidy
Customer Service
Quality
Value
Richard unblocked a kitchen sink which was refusing to drain and was causing a washing machine problems with drainage. He fixed the problem quickly with minimum of fuss and was careful to make sure all was working ok Price charged was very reasonable.
Customer in Greater London
, work completed
Recommended
Fast and Professional service Definitely Recommend
Customer Service
Quality
Value
Richard was amazing . He was easy to deal with and fixed my leaking toilet system without the hassle and delay of ordering new parts. I would definitely use him again
Customer in Greater London
, work completed
Recommended
Preparation for new washing machine to be fitted and opening a jammed stop cock
Customer Service
Quality
Value
Richard was very efficient and arrived at exactly the time agreed upon. Very nice personable plumber who did exactly as was expected in a timely manner. Would definitely call upon him again if the need arose.
Customer in Greater London
, work completed
Recommended
Saved the day
Customer Service
Quality
Value
Richard came within 2 hours of my phone call, got our water back on and gave us some excellent advice about DIY!
Stick to the day job
, work completed
Recommended
Very efficient
Customer Service
Quality
Value
I had a faulty kitchen tap and leaking dishwasher and found Richard through Which Trusty Traders. I emailed him on Saturday and received a prompt response requesting further information and notifying me that he could do the work on Monday. He provided a quote and the work was completed on Monday. Perfect. Thoroughly recommended.
Rebecca Mills
, work completed
Recommended
Highly recommended
Customer Service
Quality
Value
Helpful, reliable, efficient, professional, quick to come and help. Why isn't everyone like this? Thanks, Richard!
Joanna
, work completed
Recommended
Organised and helpful
Customer Service
Quality
Value
Mr Marks made 2 visits, the first to deal with a problem tap that could not turn off, the second to bring new pipe fittings needed to replace a damaged waste pipe and install them. He was prompt, organised and helpful.
Patricia, London
, work completed
Recommended
Emergency leak repair
Customer Service
Quality
Value
I can’t speak highly enough about the service we received from Richard Marks W4Plumber.com A pipe burst in the wall of our walk in shower and Richard was able to come over very quickly and repair the pipe so that we were able to have running water again without further leaks from that pipe. He was extremely knowledgeable, instilled confidence, was tidy and very good value for money. I would have no hesitation in recommending him for anyone needing plumbing work done.
Customer in Greater London
, work completed
Recommended
Quick polite and clean
Customer Service
Quality
Value
Richard came back with options on the date and time of the visit. Turned up promptly, and did the work quickly. He was very polite and left my bathroom clean and tidy. Excellent service and I heartily recommend him
Customer in Greater London
, work completed
Recommended
Excellent job
Customer Service
Quality
Value
Richard solved two leaks in my bathroom quickly and efficiently. He sourced new basin taps for me, which match the bath taps perfectly. He was extremely polite and helpful, explaining what the problems were and keeping me fully updated with the timescale for the repairs. I wouldn't hesitate to use his firm again and would recommend him highly.
Customer in Greater London
, work completed
Recommended
Highly recommended
I had blockage in my sink and richard was able to visit the next day and resolve it quickly and professionally. Ive used richard a number of times before and everytime its been a successful and professional experience. Highly recommended
Customer in Greater London
(Reviewer did not use service)
Recommended
Superplumber
Customer Service
Quality
Value
Richard is charming, prompt and efficient. He has coped with two different emergencies magnificently.
Customer in Greater London
, work completed
Recommended
Excellent service and communications
Customer Service
Quality
Value
A real pleasure to find a properly local plumber who communicates really well, manages expectations and does things when he says he will.
Customer in Greater London
, work completed
Recommended
great job, easy to communicate
Customer Service
Quality
Value
Richard W4Plumber was easy to connect to, he came exactly on schedule and fixed the problem with my shower. I will use him again and recommend him.
Customer in Greater London
, work completed
Recommended