Richard & Richard's Design & Installation Specialists Ltd

From the first consultation through to the finished bathroom, everything has gone very smoothly. I can't praise the efficiency and professionalism of everyone involved enough, and especially Daniel who managed the project, taking my first ideas and showing me how they would look, and Rick who did the majority of the installation, which involved the complete removal of the existing bathroom down to the bare walls and floor. Everyone stuck to an agreed schedule and the work was completed swiftly and to the highest standards. Each of the additional skilled tradesmen brought in (plasterer, tiler, electrician, painter) was reliable and extremely tidy. Small details were discussed along the way and Daniel and Rick ensured that the finished bathroom was just as I wanted it. Communication was great through the whole process, costs were transparent and immediately modified when any changes were made to the original quotation, and the results are brilliant. I am very impressed with this company and have no hesitation in recommending them: they have the skills, the vision, and they take care - you couldn't ask for more. Thanks very much Richard and Richard's.

Daniel called round to measure up our kitchen in February. He invited us into the office to show us his plans that he had come up with, ran through in detail everything he had included. It looked amazing. After several changes the cost was slightly over budget, so Daniel managed to alter some things in the design and eventually he got it within budget. He told us it would take just over a week from start to finish. True to his word, Wednesday day 1 Lewis came and ripped the old kitchen out. Day 2 Damien came to fit all the electrics and then on day 3 Carl came to plaster. On the Monday the kitchen was delivered. No flat pack. All ready assembled. As Ricky said " Flat pack, we don't do flat pack!!! " On the Tuesday Neil came to install the kitchen and his work is amazing. He is a true professional in his trade. By the Friday the kitchen was complete. R&R are what you call an amazing, professional company. The team they have work so well together. No pressure to buy and never let you down. Can't fault anything. Thank you so much R&R

We planned our replacement kitchen over about 18 months and got quotes from 5 or 6 companies. The moment we went to see R&R they just stood out from the rest, their attention to detail is exceptional. There is no rush no pressure the main thing is to get things right. Everyone who worked on our kitchen was on time and completely professional I cannot think of a single thing that caused me any concern. As with any significant job there were one or two very minor problems but these were all resolved quickly and without fuss. I would recommend R&R to anyone thinking of having a kitchen installed, they are not the cheapest in town but the end result is worth every penny.

We took some time to choose a Company who we felt confident could complete all the work we wanted to our satisfaction. This included changing the room layout in our bungalow: designing/fitting a new kitchen in what was a living room, redesigning a living room, installing new cloakroom fittings and changing the existing kitchen into a study/storage room. Richard & Richard's (R&R) came out top of our list of several Companies for many reasons, not least because of Ricky's and Rick's professionalism and 'nothing is too much trouble/can do' attitude. We class ourselves as bordering on awkward customers who like everything to be as near perfect as possible and will say if we are not 100% happy with anything. During the design process with Ricky we took a while to plan exactly what we wanted but even so still made several amendments as work progressed. At no time did Ricky or a Rick make us feel a nuisance, both were always more than willing to facilitate any changes as their main objective is to ensure the customer is happy. All the work is now complete and we are delighted with everything and would not hesitate to use R & R again or recommend the Company. Ricky is a true gentleman who genuinely has the customers best interests at heart and Rick is a highly skilled craftsman who takes pride in his work. It would be difficult, if not impossible, to find a more professional, reliable and trusted Company and we cannot speak too highly of everyone we have dealt with at R & R.

Me and my wife are really, really pleased with our new kitchen. From day one till the very end we received an outstanding service from the team at R&R. Customer service, design, fitting, all provided at the highest level with great care and attention to details. I would highly recommend this company to all looking for their new dream kitchen. It's money well invested and then there's that peace of mind, that everything is going to be all right, because R&R are there for you.

Our kitchen has been transformed by the wonderful team at Richard and Richard's. Dan gave us a vision of what could be done (we were clueless about how to go about it) and spent a lot of time with us explaining pros and cons of every aspect. When we received the virtual walk-through a short time later, we were blown away with how it would look. Estimations of the costs were given in great detail and we met with Dan on a couple more occasions before work commenced to finalise colours,etc. At no point were we pressured in any way and we were amazed at the attention to detail in all aspects. Work started as scheduled-the old kitchen removed by Lewis on day 1,electrical work done by Damian and his Dad on day 2 and plastering by Carl on day 3. Fantastic workmanship by all of them, polite,punctual and professional. It was then time for Rick to start the installation. I cannot express how much attention to detail he puts into his work - we witnessed a true professional at work - he was here from early morning and did not stop until we had a kitchen we had previously only dreamed of. We have been using the new kitchen for 2 weeks now and are delighted with the quality of everything from the appliances, the well-planned cupboards,worktop and flooring. A big thanks to all at Richard and Richard's - including Pam at the showroom who always greeted us with a smile and a cup of coffee! I would not hesitate to recommend this company.

We have used Richard and Richard twice in the last 6 months, firstly for a bedroom fitment of storage space which consisted excellent service from start to finish, we were both extremely pleased with the outcome. We have just had fitted a walk in shower space, cubicle, new shower, new nuance splash back wall panels and finished off with tiling to complete what is now an excellent facility for us to enjoy. We cannot speak too highly of how we were treated by all who work at Richard and Richard. There were no surprises which is good to know. Roy and Carole March 2018

Really pleased with my new kitchen , Daniel had drawn a really good plan for my small kitchen . Richard and Lewis were really good kitchen fitters , the finished kitchen was worth the wait . That was down to me deciding when to have my new kitchen fitted . Cheryl Hayes

From the first exploratory visit to the showroom through to final completion, working with R & R has been a pleasure. All of their staff are friendly, helpful and extremely competent. I expected the design process to be exciting and a bit scary but did not expect it to be fun! Dan was patient and imaginative and even managed to smile when we changed our minds on the worktop colour. Rick and Lewis were fantastic fitters & Pam handled our many queries with great efficiency. We are thrilled with the finished kitchen and can't recommend them highly enough.