Richard & Richard's Design & Installation Specialists Ltd

The team at Richards and Richards were fantastic from first contacting them and throughout every part of the project. The design had a few tweeks by us to get what we wanted which Daniel was only too happy to carry out, we found the design process evolved as we realised what could be done. It has been a couple of weeks since our kitchen was completed and we love it. We had building work done back to the brick walls, new electrics and all re-plastered including ceilings, all which was completed week 1 including a bespoke housing for our oven and fridge/freezer tall cabinets by Rick which has had loads of comments by our friends on how smart it looks. Then the kitchen team (Terry) completed the installation in the next 2 weeks. All the guys were courteous and respectful of our property. It is a messy job but they kept it to a minimum and always cleaned up every day. The quality of workmanship carried out and quality of materials is fantastic. R & R can get the appliances or not if you care to purchase your own, which we did. Highly recommend to anyone and have already to all my friends who are looking for a new kitchen. Very happy customers.

As soon as we first visited their showroom and had a chat with them we knew we wanted R+R to do our kitchen and bathroom. We had recently bought our first house and were nervous about the large amount of work, and ensuring we found someone reputable and trustworthy to do it. However, we needn't have worried! Dan, Lee and the team were so helpful, professional and approachable; nothing was too much trouble throughout the whole process. We even felt comfortable enough to go away for a week or so whilst the bulk of the work was done. Whenever little issues popped up they were quickly dealt with and clearly communicated to us. Dan even helped us out when the loo seat broke recently (a few months after the work was finished). The subcontractors they used were all very reliable and I got the impression that they were held to an extremely high standard by R+R - I now have the numbers for an electrician, plumber and plasterer who I know I can trust for any other future work. Honestly, I can't recommend these guys enough. Unfortunately we don't have any other bathrooms (or kitchens??) in our house, but if/when we move and we need someone, we'll go straight to R+R!

From the initial consultation to final installation, nothing was too much trouble. Daniel showed endless patience along the way as we made many changes to give us our dream kitchen. The installation and remodelling has been completed to a high standard by the various trades within the expected timescales and price quoted, only 12 weeks from initial consultation to final installation, coordinated by Daniel as project manager, taking the stress away from us. Attention to detail and customer service has been excellent. We were never made to feel that we were being a pain, but I’m sure we were at times! We did exceed our initial budget, but that was our choice, upgrading to a Dekton work surface and high spec appliances. It is one of the biggest purchases we have made and we are so pleased with the end result. Many thanks to everyone involved (including Daniel, Rick, Lewis, Carl, Damien, Neil & Laurence). All highly recommended.

The team designed and created my perfect kitchen. No hard sales tactics, no up-selling. Daniel helped me to establish what I wanted in my kitchen, efficiently and to a high standard. I was expecting a long draw out the design session but was out by the time I drank my complimentary tea. Perfect and to the point. We were at the end of a long house renovations so money was tight...the price was brilliant and the quality fantastic. Throughout the whole journey, I have had regular contact with the team which has helped things run smoothly. On the day, Rick and Lewis were friendly and high skilled. The kitchen was fitted over a couple days which ensured that time was taken to fit everything correctly. I would definitely recommend everyone at Richards & Richards. Thank you for my dream kitchen :)

Never having had any big jobs done before. I was impressed with Dan's professionalism and ideas for my kitchen, he put me at ease. I went down to the showroom to view my kitchen and make any changes and was made to feel welcome and that no question was a silly question. All the tradesmen turned up on time and all were pleasant and professional. My fitter Terry was excellent and kept me informed at each stage of what was happening. In fact by the end of the week it was like a friend was working in my house. Amazing what a bacon butty can do!. Dan called round twice to make sure everything was on track. Having got other quotes, they are not the cheapest, but as with most things you get what you pay for. All in all I would have no hesitation recommending them for fitting kitchens. Excellent service and excellent staff.

From the first consultation through to the finished bathroom, everything has gone very smoothly. I can't praise the efficiency and professionalism of everyone involved enough, and especially Daniel who managed the project, taking my first ideas and showing me how they would look, and Rick who did the majority of the installation, which involved the complete removal of the existing bathroom down to the bare walls and floor. Everyone stuck to an agreed schedule and the work was completed swiftly and to the highest standards. Each of the additional skilled tradesmen brought in (plasterer, tiler, electrician, painter) was reliable and extremely tidy. Small details were discussed along the way and Daniel and Rick ensured that the finished bathroom was just as I wanted it. Communication was great through the whole process, costs were transparent and immediately modified when any changes were made to the original quotation, and the results are brilliant. I am very impressed with this company and have no hesitation in recommending them: they have the skills, the vision, and they take care - you couldn't ask for more. Thanks very much Richard and Richard's.

Daniel called round to measure up our kitchen in February. He invited us into the office to show us his plans that he had come up with, ran through in detail everything he had included. It looked amazing. After several changes the cost was slightly over budget, so Daniel managed to alter some things in the design and eventually he got it within budget. He told us it would take just over a week from start to finish. True to his word, Wednesday day 1 Lewis came and ripped the old kitchen out. Day 2 Damien came to fit all the electrics and then on day 3 Carl came to plaster. On the Monday the kitchen was delivered. No flat pack. All ready assembled. As Ricky said " Flat pack, we don't do flat pack!!! " On the Tuesday Neil came to install the kitchen and his work is amazing. He is a true professional in his trade. By the Friday the kitchen was complete. R&R are what you call an amazing, professional company. The team they have work so well together. No pressure to buy and never let you down. Can't fault anything. Thank you so much R&R

We planned our replacement kitchen over about 18 months and got quotes from 5 or 6 companies. The moment we went to see R&R they just stood out from the rest, their attention to detail is exceptional. There is no rush no pressure the main thing is to get things right. Everyone who worked on our kitchen was on time and completely professional I cannot think of a single thing that caused me any concern. As with any significant job there were one or two very minor problems but these were all resolved quickly and without fuss. I would recommend R&R to anyone thinking of having a kitchen installed, they are not the cheapest in town but the end result is worth every penny.

We took some time to choose a Company who we felt confident could complete all the work we wanted to our satisfaction. This included changing the room layout in our bungalow: designing/fitting a new kitchen in what was a living room, redesigning a living room, installing new cloakroom fittings and changing the existing kitchen into a study/storage room. Richard & Richard's (R&R) came out top of our list of several Companies for many reasons, not least because of Ricky's and Rick's professionalism and 'nothing is too much trouble/can do' attitude. We class ourselves as bordering on awkward customers who like everything to be as near perfect as possible and will say if we are not 100% happy with anything. During the design process with Ricky we took a while to plan exactly what we wanted but even so still made several amendments as work progressed. At no time did Ricky or a Rick make us feel a nuisance, both were always more than willing to facilitate any changes as their main objective is to ensure the customer is happy. All the work is now complete and we are delighted with everything and would not hesitate to use R & R again or recommend the Company. Ricky is a true gentleman who genuinely has the customers best interests at heart and Rick is a highly skilled craftsman who takes pride in his work. It would be difficult, if not impossible, to find a more professional, reliable and trusted Company and we cannot speak too highly of everyone we have dealt with at R & R.

Me and my wife are really, really pleased with our new kitchen. From day one till the very end we received an outstanding service from the team at R&R. Customer service, design, fitting, all provided at the highest level with great care and attention to details. I would highly recommend this company to all looking for their new dream kitchen. It's money well invested and then there's that peace of mind, that everything is going to be all right, because R&R are there for you.

Our kitchen has been transformed by the wonderful team at Richard and Richard's. Dan gave us a vision of what could be done (we were clueless about how to go about it) and spent a lot of time with us explaining pros and cons of every aspect. When we received the virtual walk-through a short time later, we were blown away with how it would look. Estimations of the costs were given in great detail and we met with Dan on a couple more occasions before work commenced to finalise colours,etc. At no point were we pressured in any way and we were amazed at the attention to detail in all aspects. Work started as scheduled-the old kitchen removed by Lewis on day 1,electrical work done by Damian and his Dad on day 2 and plastering by Carl on day 3. Fantastic workmanship by all of them, polite,punctual and professional. It was then time for Rick to start the installation. I cannot express how much attention to detail he puts into his work - we witnessed a true professional at work - he was here from early morning and did not stop until we had a kitchen we had previously only dreamed of. We have been using the new kitchen for 2 weeks now and are delighted with the quality of everything from the appliances, the well-planned cupboards,worktop and flooring. A big thanks to all at Richard and Richard's - including Pam at the showroom who always greeted us with a smile and a cup of coffee! I would not hesitate to recommend this company.

We have used Richard and Richard twice in the last 6 months, firstly for a bedroom fitment of storage space which consisted excellent service from start to finish, we were both extremely pleased with the outcome. We have just had fitted a walk in shower space, cubicle, new shower, new nuance splash back wall panels and finished off with tiling to complete what is now an excellent facility for us to enjoy. We cannot speak too highly of how we were treated by all who work at Richard and Richard. There were no surprises which is good to know. Roy and Carole March 2018

Really pleased with my new kitchen , Daniel had drawn a really good plan for my small kitchen . Richard and Lewis were really good kitchen fitters , the finished kitchen was worth the wait . That was down to me deciding when to have my new kitchen fitted . Cheryl Hayes

From the first exploratory visit to the showroom through to final completion, working with R & R has been a pleasure. All of their staff are friendly, helpful and extremely competent. I expected the design process to be exciting and a bit scary but did not expect it to be fun! Dan was patient and imaginative and even managed to smile when we changed our minds on the worktop colour. Rick and Lewis were fantastic fitters & Pam handled our many queries with great efficiency. We are thrilled with the finished kitchen and can't recommend them highly enough.

My partner, new baby and I moved into a house with a kitchen and bathroom that were in dire need of complete re-modelling. It wasn’t just a new cooker, dishwasher, microwave and kitchen units we needed, a structural wall had to come down between the kitchen and dining room, the bathroom layout needed complete restructuring as well as replacing and there were other jobs in other rooms that needed doing (skirting boards, flooring, door planing, plastering and painting). It was a big job! After speaking to several companies, we found Richard&Richards and they agreed to help us with all facets - and we couldn’t be more happy with the process, work and results! Richard spent a lot of time advising us on kitchen appliances, units, worktops and goods for the bathroom, and helped us visualise everything by using some excellent software. Ricky also managed an amazing team of people who each did a sterling job with our home: plastering, painting, fitting flooring, sorting the electrics and even installing the niche radiators that we wanted. I cannot recommend Richard&Richards more highly. All the work was completed well within the set time-frame, sometimes going on through the weekends when we were away. Any issues that came up during the process were resolved quickly leaving us with a fantastic kitchen, bathroom and other living areas that we’re so proud of - amazing, professional work. We owe our great new family home to this wonderful company and wouldn’t hesitate to use R&R again!

Time to purchase a new kitchen but didn't know where to start, tried a couple of well known brand name kitchen fitters and found them not interested in helping me. A friend recommended R&R so give them a go! Job sorted, Ricky came and designed a kitchen for me then we viewed it on his large screen at his showroom. It looked amazing but then welcomed us to tweak his design to suit us for perfection and price. Price was never an issue as all Ricky's estimates for kitchen furniture and appliances you could not beat searching the internet!! (I checked and wasted my time). The kitchen was fitted 4 years ago so I take my time to make sure everything is ok before I review. Since then I have had my en suite and downstairs toilet done by R&R (nearly 12 months ago) and the design and finished product is amazing as I asked for. Highly recommend Ricky and his team and don't be shy to ask for changes to his design if you are on a budget or want to spend more!! he will cater for it and will not be offended. Got more jobs coming up for R&R because kitchens and bathrooms is not all they do.

I was very happy with the kitchen plan and installation. Daniel spent nearly a morning going over the details with me and I haven't had any problems yet with the installation. I will say though that it took a long time from choosing the kitchen to having it fitted, with some other issues early in the planning stage that they resolved.

Richard and Richards provided a brilliant end to end service when designing and installing our wonderful new kitchen. From design to installation, the process was seemless. There was no sales pressure and no silly promises to beat any other quote. We were fully informed along the way and timescales were met. Installation went without any issues and the fitter, Terry was just great. I can't speak highly enough of Richards and Richards and would strongly recommend them to anyone. Thank you for helping to create our wonderful new kitchen. M & M Heaton Mersey.

An excellent company to deal with. We found them to be thoroughly professional, knowledgeable and could not have been more helpful. Daniel project managed the installation, nothing was to much trouble, all their trades people were excellent and the end result was a kitchen we had hoped for, delivered in a reasonable timescale and at a reasonable price. We would definitely recommend them. B & J, Woodley

I thoroughly recommend Richard & Richards. Ricky is the most pleasant advisor I could have hoped to meet. He is extremely professional, untiringly helpful, courteous and polite. I needed a new bathroom from top to bottom. A real 'strip everything out and start from bare bricks' sort of job. The end result surpassed my expectations. The units are excellent quality and installed with precision. It is also important to point out that the price for the work was extremely competitive. Thank you Ricky and your team.

What a great experience having our kitchen designed and fitted by Richards & Richard's. Daniel couldn't have been more helpful with the design and gave us ideas we hadn't thought of, which make a great difference to the final result. We could pick and choose which part of the process we wanted to do ourselves and what we wanted R & R to do, although we asked them to do the majority of the work. The fitter Terry worked very hard and did a great job, his attention to detail was first class nothing was rushed so a great finish to kitchen. All other people we encountered from ripping out the kitchen to sub contractors were all hard working, friendly and polite. Couple of minor problems dealt with promptly even after final payment had gone through still dealt with us the same as at the beginning of the project. Can't thank them enough and would highly recommend them.

We had a number of designs done by R&R and nothing was too much trouble. Never did we feel we were being hurried or they had lost interest. The focus was always on delivering a final design with which we were happy. This took several months! Installation included removing an interior wall to make a kitchen diner, plumbing, electrical works, plastering, flooring plus kitchen supply and fit. R & R also arranged the fitting of the granite worktops. Every task happened exactly when scheduled with the whole project completed in two weeks. Mess was kept to a minimum. Attention to detail excellent. Example: all plugs have labels attached so you know which appliance it is operating. This may seem small but useful when for example you wish to defrost the freezer. Projects such as new bathrooms or kitchens are frequently fraught with unexpected problems and often end up acrimonious. One hopes for the best but often there is disappointment. In this case the result was beyond our expectation. Outstanding! I would recommend this company to anyone.

We received a first class service and would recommend you visit these guys if you're thinking about a new bathroom. Impressive graphic design system which gave us a clear vision of what to expect. Our Project Manager, Daniel, listened to what we wanted and sourced the design and quality we were looking for. Rick is meticulous when installing and talked through minor changes where required. Sub-contractors are excellent. Very pleased with the finished result - many thanks.