Endorsed by Which?

Rickman Heat Ltd

5.0

7 Reviews

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

We are a team of heat pump and solar installers that are passionate about delivering maximum decarbonisation and quality workmanship to houses in Bristol and the surrounding area.

We take great pride in our work, take care of our customers houses and install the best designed, most efficient systems that we can.

We are MCS registered for Air Source Heat Pumps, Solar PV and Battery storage, this allows us full access to the Boiler Upgrade Scheme Grant, and ensures our customers can access export tariffs for selling their excess solar production.

We are also Heat Geek Elite approved installers, proving that our Heat Pump system design is second to none.

What we do

  • Renewable energy

    • Air source heat pumps
    • Battery storage
    • Heat pumps
    • Solar panels
    • Solar water heating

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
7 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Heat pump installation and running much cheaper than that gas boiler
Customer Service
Quality
Value
Fred, Tom, Gary, and Liz made the whole process of changing from our gas boiler to a heat pump a streamline and well-informed process from start to finish. The communications were excellent. We discussed my family's needs, and they were able to fit the kit in to the available space and adapt the installation to match my bespoke requests. The system has been in for a week now and while we are still fine-tuning the settings we have found the hot water costs are down nearly 75% on the running cost of the gas boiler. So we are certainly off to a promising start. The installation looks very tidy, and we were able to utilise the old boiler flue hole in the wall for a new extractor fan. Fred was OK with us reducing install costs by fitting our own new radiators and building the soakaway and footings for the heat pump ourselves. He sent the specifications through and everything was easy to follow. There are a lot of manuals, and Fred went through the settings and controls. I have found there are a number of YouTube channels which can also help with settings, and the Energy Stats UK website has a lot of information on best efficiency settings for Vaillant Heat Pumps. I have also found that uploading the manuals to ChatGPT to be a quick way to find specific settings. We are very happy with the heat pump installation and would like to again thank Fred, Tom, Gary and Liz for all of their help.
Customer in Bristol City Posted on 10/08/2025 , work completed 04/08/2025
Endorsement Reference
Customer Service
Quality
Value
Very professional. Worked to a timetable and work carried out to a high standard. Staff all considerate, polite and helpful. Just an indication of care. When the boiler flue was removed, one of the team cut a nd fitted a stone to fill the gap.
Which? Trusted Traders Consumer Posted on 04/08/2025 , work completed 22/07/2025
Endorsement Reference
Customer Service
Quality
Value
Fred and his team installed a comprehensive heat pump and underfloor heating package for our 180sqm bungalow during our renovation this year. When we bought the house, we knew we'd have to start again with the heating and we were keen to explore how a heat pump would work for us as we wanted a greener heating source. I spent a long time researching heat pumps as there was a lot of misleading information online and I came to realise that if we got the system designed correctly from the outset, and installed properly, it would be a success. And so the search began for an installer I could trust to deliver this...! I got 3 quotes from difference local companies who all had different attitudes to it. One was an old school method of chucking the heating in with a not very good output flooring system, oversizing the pump, and not really caring about efficiency. Another was an absolutely top line and overly expensive heat pump, with a less than ideal output flooring product - at quite a significant cost!. When I initially spoke with Fred at Rickman Heat, I was impressed with his attitude towards striving for the best efficiency and I felt that he would put a lot of work into the design. When the proposal arrived, I was delighted to see that not only was it indeed a simpler design that the other proposals, it also included a smaller heat pump as Fred felt that would be more than sufficient. It naturally then came out at a lower cost - with a higher efficiency. A big win! Fast forward a number of months, the system was installed professionally and I would say that out of all the trades we've had on site, the heating guys from Rickman heat have been the most professional and their attention to detail has been spot on. They've been a delight to have round and it's a pleasure to see their workmanship. We've now had the heating and hot water operational for a year and it has been working brilliantly. It has achieved a higher SCOP than forecast in Fred's design spec (which was already very high), and we couldn't be happier. As we drive it on a steady state mode on one large loop, the house is always warm and cosy throughout the winter months. Often when people visit the house in winter, one of the first things they remark on is how warm and balanced it is! I would certainly recommend Rickman Heat to anyone looking for a top performing heating solution!
Which? Trusted Traders Consumer Posted on 04/08/2025 , work completed 01/05/2025
Endorsement Reference
Customer Service
Quality
Value
We had an air source heat pump installed to replace a gas boiler, including fitting a hot water tank and replacing several radiators. The work was carried out expertly by Fred and his team who should all be proud of the work they do.
Which? Trusted Traders Consumer Posted on 04/08/2025 , work completed 04/07/2025
Endorsement Reference
Customer Service
Quality
Value
Downstairs Fred and his team laid underfloor heating and installed new hot water tank and organised new screed; upstairs new pipework and radiators in bedrooms, bathroom and corridor; outside installed and connected the heat pump The team were super professional and helpful - everything was on time and on budget and they made it easy to coordinate with all the other work being done on the house. Fred has been readily available to get the cooling settings right over the really hot weather - a bonus from a heat pump system
Which? Trusted Traders Consumer Posted on 04/08/2025 , work completed 27/02/2025
Endorsement Reference
Customer Service
Quality
Value
Rickman Heat installed a heat pump, along with associated hot water tank and radiators, at our property. I was so grateful to have found them as installers because I trusted they we in the business for all the right reasons and were so knowledgeable when it came to designing the system and setting it up efficiently. They went above and beyond to install the heat pump on our rear flat roof. They were efficient, professional and clean/tidy, plus lovely people to have in the house. I've already recommended them to multiple people.
Which? Trusted Traders Consumer Posted on 04/08/2025 , work completed 15/04/2025
Endorsement Reference
Customer Service
Quality
Value
I had an air source heat pump installed, including all new internal plumbing for underfloor heating, radiators and hot water. Fred and his team at Rickman Heat Ltd were very professional and knowledge at every stage of the process. Fred performed a detailed 'Heat Geek' approved thermal survey and system design, helping me to understand my home's efficiency and system proposal (which included anticipated performance). During installation, Rickman Heat Ltd were very accommodating around a varying renovation schedule, including returning to perform parts of the work as and when spaces were ready for first or second fix. Overall I'm very impressed with the quality of the work, and the performance of the system so far. I would highly recommend Rickman Heat Ltd to anyone looking at a new or existing heat pump heating system.
Which? Trusted Traders Consumer Posted on 04/08/2025 , work completed 23/05/2025