An exceptional service and a job competed to the highest of standards
I recently had the pleasure of working with RJP Roofing in which they retiled our bay window roof, and I can confidently say that they are great. From start to finish, the experience was exceptional. Russel came out in person for an initial consultation which was thorough and informative, he took the time to understand our specific needs and provided a detailed estimate. The work was professional, and highly skilled and every aspect of the job was done to the highest standard. The craftsmanship was evident in the flawless finish. What impressed me most was the attention to detail and commitment to quality. They went above and beyond, even installing a new down pipe to ensure the job was perfectly finished. The team were polite and maintained a clean worksite, which was much appreciated. The job was completed on time and within budget, with no hidden costs. RJP Roofing Services exceeded our expectations in every way. Our new bay window roof looks fantastic. I highly recommend them to anyone in need of roofing services. Their professionalism, expertise, and customer-focused approach sets them apart from the rest.
Customer in Greater London
Posted on 17/07/2024
, work completed 15/07/2024
Recommended
Great value - friendly, helpful and thorough
I was aware that I had a couple of minor leaks in my roof so I contacted a couple of roofers for quotes. One of the leaks was by the rear chimney stack and one of the roofers suggested this needed to be replaced along with the valley. He estimated £7k. Fortunately I then turned to Which and contacted Russell by email (it was a Saturday so I didn't want to ring if he wasn't working). He rang me within 2 hours and was round 30 minutes after that. After a careful examination he gave me a very full assessment of the leaks and the general state of the roof showing numerous photographs. He suggested there was a couple of hours work with repointing and rewedging. This was done within a fortnight for less than £500 and I can confirm that the leaks are both fixed. I was very impressed by Russell's honesty, hard work and professionalism. He was very easy to deal with and full of good humour. I would recommend him without hesitation and will definitely use him again if the occasion arises.
Customer in Greater London
Posted on 09/04/2024
, work completed 27/02/2024
Recommended
Excellent work
I wanted to replace some wooden decking with composite. Russell recommended I had it done in 5 mtr lengths rather than having joins, to prevent any potential lifting in the future. I tried & these weren't easy to find but he found the perfect boards. He also fixed them with the clips you can't see. When the boards came off the joists were rotten but he quickly sourced all the wood. He, Dan & Lee worked so hard into the dark to get it done as he was due ro go on hols the next day. Despite that they came back & finished off, & even fixed some guttering & cleared a blockage too. The end result is perfect. I've used Russell & Dan previously for my new roof & cladding, & after encountering some awful tradesmen, I would never use any other builder other than Russell. Truly professional, well priced, do a perfect job & are great guys who go out their way to help.
Customer in Greater London
Posted on 12/01/2024
, work completed 21/12/2023
Recommended
Professional and quick
We needed one flank of a roof replaced on our Grade II listed property. Russell replaced the existing old slates with Welsh slates in compliance with the listing requirements. He did the work swiftly and well, giving us the opportunity to climb the scaffolding to inspect at close hand. He also arranged for the scaffolding to remain in place so that we could use it to have the exterior repainted immediately afterwards. The cost was very reasonable and I would recommend him for the quality of his work and for his good understanding and suggestions in relation to what is needed.
Customer in Greater London
Posted on 21/09/2023
, work completed 18/07/2023
Recommended
Over the moon.
I couldn't be more pleased with the work that Russell and Dan carried out. I had a new slate roof, chimney re-pointed and the exterior of my house done. The price was really good and Russell's workmanship is second to none. He is so precise with everything and if he doesn't think something looks quite right he corrects it, even though to anyone else it looks fine. I love it and can't stop going outside to look at my house. I've had lots of compliments about it too. Russell is clean, tidy, cleared all the rubbish and hosed down everywhere. Nothing was too much trouble. Russell, Dan and the rest of his team were such friendly and professional guys. I usually hate having tradespeople in but they were a pleasure to have around. I shall be booking Russell early next year for another couple of jobs.
Denise in Greater London
Posted on 17/08/2022
, work completed 05/08/2022
Recommended
Great work
Russell and his team replaced the roof of a 3 storeys terraced house (4 beds) located in Belvedere. The roof was over 65 years old. They have done an amazing job by replacing the entire roof in 2 days. They saved me from a water leak and long term issues.
Alex in Greater London
Posted on 13/09/2021
, work completed 27/08/2021
Recommended
Couldn’t be happier
It was a small job for them, did it on the spot, were courteous, their priority was to get this job done for me. Great price. Would recommend
Customer in Greater London
Posted on 24/02/2021
, work completed 24/02/2021
Recommended
The best Roofer available in SE London
I found Russell via the Brockley traders forum and have been extremely happy with his job. He replaced most of the roof on my Victorian house in pretty much 5 days. Straight after he finished we had snow in London and so his work was tested successfully. Very polite and prompt, He has tons of knowledge and would give you the best possible option should there be a problem. Most importantly he is a no nonsense person who gets on with his work in the most efficient and effective way. He also pointed out a few bits that needed doing even though this wasn't part of the quote. I am very happy with him and can't recommend him high enough.
Nikola Popov
Posted on 08/03/2018
, work completed 08/03/2018
Recommended
Very happy customer
I used this company to clean out and do some minor repairs on my gutter and my mother also used him to take out a chimney stack and repair her leaking roof. We were both extremely happy with the service we received and were impressed with how polite, professional and amenable Russell was. I would have no hesitation in recommending him and will definitely be using him again.
Which? Trusted Traders Consumer
Posted on 06/06/2017
, work completed 06/06/2017
Recommended
Nothing is too much trouble.
I've had two lots of work done by Russell. Exceptionally happy with the work. He was quick to come and responds really quickly to texts and calls. Nothing is too much trouble. I would absolutely recommend him.
Which? Trusted Traders Consumer
Posted on 06/06/2017
, work completed 06/06/2017
Recommended
Over the moon
I first used Russell last year just before Christmas, when I discovered a leak in my roof just as I was about to go on holiday! I called him at 6 in the morning and he came out that night to do a semi-repair job to stop the leak for the time being before I went away. He came back after Christmas and advised me that he could repair the roof, but it wouldn't last longer than 2 years and that I would need a whole new roof. Russell and his team did such a fantastic job and I am so happy I chose them. Russell never left the site the whole job and he is a true perfectionist. They even hoovered out the loft for me once they had finished the work. I am over the moon with the service I received and would be more than happy to recommend them to others. Absolutely no skimping on the job. Top marks all round!
Which? Trusted Traders Consumer
Posted on 26/12/2016
, work completed 26/12/2016
Recommended
Which? Local Review
I found Russell from Which and am so glad I did. I have now used his services 3 times with each job getting bigger and bigger. 1. I had a leak from a new extension in my house and he immediately new where the issue was( the chimney top cover and lead installed by my builders). We fixed a time/agreed a price and job was very well done. What I liked is that he said he would re-use the existing lead to fix the issue where other roofers wanted to charge me more and said the existing lead was unusable. (2014) 2. My dad has a couple of property and both had leaks- he fixed both very quickly and efficiently. One needed scaffolding which he got installed and taken away on the same day. Great job and glad to say we have no issues (he did this at the beginning of 2015) 3. We have just moved house and needed stacks removed, then we decided that we wil have the roof replaced instead. Russell and his team had my complete stacks removed (3 story house) inside and out, and placed a new roof on in 5 days with a rain day included. He ensured that the place was tidy by putting plastic sheets down and made the place clean before leaving. Scaffolding removed, all rubbish removed- sent me pictures off the progress and called me every evening to let me know the plans and finish date. Great professional service and and honest roofer that you know will honour the agreement in place. Never asked me for money until job was done - sign of a good tradesmen. I also know he does a lot of work in dulwich - search his company in the east dulwich forum for more info like I did- one thing is that he is very very busy so sometimes can be difficult to get hold off but worth the wait!!! Hope my review helps
Akshay
Posted on 13/03/2016
, work completed 13/03/2016
Recommended
Which? Local Review
I had leak from the recent storms in the roof coming in through the ceiling. Russell assessed the issue and resolved in a timely manner. However it did not completely fix the issue and he offered to fix what he deemed to the the outstanding issue. After several chasers and no-shows, I finally gave up on him. I let him know how disappointed I was as he had left us waiting for appointments where he didn't turn up. He assured me that would on our final meeting, even calling to say that he would be late, but still did not show. I will not be dealing with him in the future.
disco.tone
Posted on 10/07/2014
, work completed 10/07/2014
Recommended
Which? Local Review
During the heavy rain of last year, we had a serious leak over our bay window. Russell came promptly and provided a quote the work in question. Several issues were identified when we surveyed the property and I asked Russell to price this in. This included repointing our chimney stack and the front of the property. Russell provided a quote with a full breakdown. His team worked promptly and quickly without mess or noise. I would thoroughly recommend his work.
disco.tone
Posted on 27/02/2013
, work completed 27/02/2013
Recommended
Which? Local Review
We called in Russel at very short notice to look at a roof leak we were experiencing. Despite previous attempts to solve the intermittent problem, we were unable to successfully identify what the cause was. Russel was very quick to respond after the situation suddenly became worse. Having gone up onto the roof, he was confident he could resolve the problem by improving the guttering and sealing a crack which had developed elsewhere.He returned the following day and he and his team completed the work within the hour. Whilst he was confident that he had solved the problem, he told us to call him again if it did not. That was in the Summer and we have experienced no recurrence of the problem despite some very heavy rain since then.
EJH
Posted on 27/12/2012
, work completed 27/12/2012
Recommended
Which? Local Review
I used Russell after reading positive reviews on Which?Local. I had to wait quite a while for him to be available as he had lots of bookings-one of the downsides of a good tradesman-but the work he did was excellent. He explained the problem and solution thoroughly, taking photos on his phone to show before and after shots. He and his men worked considerately and left the site tidy. I would definitely use Russell again and highly recommend him.
aedgar
Posted on 29/10/2012
, work completed 29/10/2012
Recommended
Which? Local Review
I asked Russell (among others) to quote for replacing a flat double garage roof. His price was competitive and his demeanour was warm, friendly and helpful. Due to other work commitments it took a few weeks to get started but once here he and his team who were also a very friendly bunch knuckled down and completed the job in 4 days despite some dodgy weather. Everything was cleared away and tidied and although there were a few extras in skip hire and new ridge tiles his final bill was as previously quoted. A couple of problems encountered were dealt with swiftly and without fuss and all in all it was a job well done. Never at any time did he waver from being the friendly, efficient, caring tradesman I encountered when I first spoke to him and I have no hesitation recommending him.
Richard1952
Posted on 17/09/2012
, work completed 17/09/2012
Recommended
Which? Local Review
I have reviewed this business in the past, but only for a small job (which was brilliantly done). I wanted to add to the review as Russell and his team have just completed work on the pitched roof of my extension. This guy really knows what he is doing. He fitted my roof windows, tiles and everything else as well as giving me very useful advise and organising delivery of all the materials. A likeable guy who really takes pride in his work. I am delighted with the job.
kouzaris
Posted on 31/03/2012
, work completed 31/03/2012
Recommended
Which? Local Review
I used Russell to replace a somewhat complex flat roof. He proved to be a really delightful man to do business with.
Frodo Baggins
Posted on 24/01/2012
, work completed 24/01/2012
Recommended
Which? Local Review
Russell & Steve are very polite & helpful. Carried out a good job on the leaking roof during the downpour. Will certainly use again.
Dee Mann
Posted on 08/11/2011
, work completed 08/11/2011
Recommended
Which? Local Review
Russell replaced our flat roof on a Sunday, price excellent, work excellent, took pride in his work which was faultless. 5 star price 10 star work.
gallions
Posted on 29/08/2011
, work completed 29/08/2011
Recommended
Which? Local Review
Russell did a great job fitting lead flashing and torch-on felt system to a flat roof on a 'storm porch' over my front door. He is a friendly bloke and very knowledgeable. He explained what he thought was the best way to go about the job and gave me a fair price. He returned as agreed after a few days to do the work. I must admit, roofing isn't an area of the building trade I am very familiar with but based on his which?local reviews and after meeting him, I put my trust in him. His work was of a very high standard, and very neat and tidy. He even called a day or two afterwards to make sure I was a happy customer. I would definitely recommend him, and also use him again in the future.
kouzaris
Posted on 23/08/2011
, work completed 23/08/2011
Recommended
Which? Local Review
Russell removed a loose ridge tile and 2 corner tiles; replaced the ridge tile and cut 2 new tiles quickly and efficiently, at a very good price. He was prompt in attendance and very polite, and explained the problem concisely.
joanandbobvines
Posted on 15/07/2010
, work completed 15/07/2010
Recommended
Which? Local Review
Russell himself dealt with my problem, a worn and leaking parapet roof(3mx2m).He was very enthusiastic and explained in detail what he would do and with what materials. He did the job on a saturday with me around to view progress. This was only a small job for his company but left me feeling very confident in his work. Since my roof was fixed he has done an identical job for my close neighbour.
spiegel
Posted on 05/10/2009
, work completed 05/10/2009
Recommended
Which? Local Review
RJP replaced a valley roof's box gutter, re-pointed and rendered brick work, re-covered a flat extension roof and installed loft insulation. Russell takes pride in his work and the product was excellent. He is also positive, resourceful and energetic. He is plainly anxious for his roofing business to succeed, and sees the route to success through providing a high quality service at a fair price.
M Gatley
Posted on 07/04/2009
, work completed 07/04/2009
Recommended