Mr Dick was recommended to us by a relative who had been pleased with his workmanship. We concur. We found Mr Dick pleasant to talk to and he was careful to talk the proposed work through, answering our queries, taking our wishes into account where practicable, and advising us what to expect of the work, including uncertainties as to timing arising from the nature of our house. He was timely and even a little early in turning up, and cleared up the mess. We had to be away for part of the time and were pleased to come back to find the new heating largely installed earlier than schedule. He made every effort at a weekend to get the heating back on again. He carefully explained how to use the new system.