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Endorsed by Which? Trusted Traders

Robbie Dick Plumbing & Heating Engineers

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5.0

41 Reviews

Opening Hours
Today - 08:00–05:00
  • Monday 08:00–05:00
  • Tuesday 08:00–05:00
  • Wednesday 08:00–05:00
  • Thursday 08:00–05:00
  • Friday 08:00–05:00
  • Saturday - Closed
  • Sunday - Closed

About

Please don't Hesitate to get in touch always happy to help.

What we do

  • Boiler, central heating and gas engineers

    • Radiators and central heating
    • Underfloor heating
    • Boiler installation
  • Bathroom fitters

    • Bathroom refurbishment
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
41 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Good Honest Trader
Customer Service
Quality
Value
I had been struggling for a number of weeks with plumbing issues and a bad smell throughout my house. I had called another company previously who had not listened, not investigated properly, damaged a pipe unnecessarily, and despite my repeated calls had let me down several times regarding the outstanding issues. When I called Robbie I was pretty fed up with the situation. Robbie came round promptly, identified the smell straight away, listened to the issues and was able to give clear advice on what to do. The issue turned out to be blocked drains outside, and Robbie recommended the ideal company to resolve the problem. I wanted to review Robbie as he was on time, polite, listened to what I had to say and was a reliable source of professional information. The problem is thankfully now resolved, and I will definitely be contacting Robbie again in the future for any work I require done.
Customer in Midlothian Posted on 05/06/2022 , work completed 01/06/2022
Bathroom makeover
Customer Service
Quality
Value
I have known Robbie many years and he has done a number of plumbing jobs for me, including installing a central heating system eight years ago. Last week he did a bathroom makeover- bath out, shower cabinet in, new ceiling,floor,wall panels,toilet,etc.- a first class job. I couldn’t agree more with the other reviews. He followed the Trusted Traders Code of Conduct to the letter and I am very pleased with the result.Robbie is always easy to talk to and get expert advice from and I would heartily recommend his services to anyone contemplating a plumbing issue, big or small.
Customer in Midlothian Posted on 29/05/2022 , work completed 25/05/2022
Professional tradesman, highly recommended
Customer Service
Quality
Value
Robbie Dick has done many jobs for us over the years and without exception every job has been completed to our complete satisfaction, such that we wouldn’t consider going anywhere else! Robbie works with minimal disruption, doesn’t leave any mess behind and works to a very high standard. When Robbie installed a new vaillant boiler and mira shower for us in 2018, he took the time to understand what we were looking for and we have been delighted with his professional recommendation ever since. We recently had a minor intermittent problem with the controller losing connection with the boiler receiver (which was no reflection on Robbies workmanship in any way). Less than 24 hours after Robbie found out about this, it had been resolved. Very impressive service indeed. I would highly recommend Robbie to anyone looking for a professional job and a friendly, genuine and reliable tradesman.
Customer in Midlothian Posted on 25/05/2022 , work completed 03/05/2018
Boiler/radiators replacement
Customer Service
Quality
Value
Robbie supplied/fitted a new Valiant Gas Boiler and replaced seven radiators - all done as per his initial written quote. He arrived on the date and time agreed, was very professional/courteous and kept me up to date with progress. At the end of each day he cleaned/hoovered leaving the house tidy. Once installed/commissioned, he went through all the paperwork and told me how to work the boiler, etc. I would have no hesitation in using or recommending his services in the future.
Customer in Midlothian Posted on 06/04/2022 , work completed 06/04/2022
Excellent Professional Service
Customer Service
Quality
Value
Robbie has provided an excellent service over more than 20 years. We accepted his quote for a replacement boiler on 4th March and he was able to fit us into his busy schedule on 23rd March. As always, he came fully prepared with dust sheets etc. Removal of old boiler, and fitting new, was carried out meticulously, with great attention to detail, especially dealing with our 2 foot thick stone walls and ensuring that the system was working perfectly before he left.
Customer in Edinburgh Posted on 25/03/2022 , work completed 24/03/2022
New Boiler Fitting
Customer Service
Quality
Value
We contacted Robbie to have him look at our old boiler and heating system with a view to getting a new boiler. He came to the house and he had a look at our old boiler that had broken down the day before, after we agreed a new boiler he came back with a quote that we duly agreed to. We set up up a date to start and he arrived at the agreed time. The work was carried out in the time quoted by him, in a timely fashion and very tidy worker no mess whatsoever. He came across a faulty radiator on day 2 but was not a problem for him to replace it. Last day he took us through all the controls on the boiler which was very helpful to us. We would highly recommend him for a first-class job.
John in Midlothian Posted on 14/01/2022 , work completed 14/01/2022
Excellent Job
Customer Service
Quality
Value
Robbie arrived spot on time at the date arranged to remove an aging back boiler and install a new boiler in the garage. The job was completed as agreed in two days to an excellent professional standard with no fuss or mess. I recommend Robbie highly to anyone requiring heating or plumbing work carried out.
Customer in Midlothian Posted on 30/11/2021 , work completed 08/03/2021
Boiler Replacement
Customer Service
Quality
Value
Owing to age of Central heating/Hot water Boiler ,it was deemed necessary to replace same, we contacted Mr Robbie Dick to undertake the aforesaid replacement, we have never had any previous contact with this person, but talking with others who had used his services, ,we were suitably Impressed. The work has only in the last hour been completed , to our complete satisfaction , we found him a careful expert worker who was Knowledgeable and Careful, also most courteous in all that he did Without a doubt a Trader of very high standard and most competent , would have no hesitation in recommending this person T C M Whyte F I E T
Customer in Midlothian Posted on 05/11/2021 , work completed 05/11/2021
Excellent New Boiler Installation by a First Class Engineer
Customer Service
Quality
Value
Robbie Dick supplied and fitted a new Vailant gas boiler with protection kit and vertical flue and new heating pump and new valves in our garage. He also ran new flow and returns into the house to connect with the existing heating circuit and hot water cylinder. He fitted a new room thermostat and new programmer and decommissioned our old back boiler. All the work was carried out in 3 days while we were visiting relatives and was carried out to a very high standard of workmanship and on budget. Robbie came recommended by another heating engineer and he explained very clearly what our options were for replacing our existing system. We were impressed by his friendly manner and his honest openness and were happy to accept his recommendation. He explained in detail about what the job would entail and produced a comprehensive competitive quotation so we knew exactly what would be involved. In his follow up visit, Robbie clearly and patiently explained the controls and recommendations for getting the best out of the system and offered his continued availability should problems arise or advice be required. I would have absolutely no hesitation in recommending Robbie for any plumbing and heating work. He is straightforward, with good communication skills and is a very tidy and efficient professional engineer.
Customer in Midlothian Posted on 22/10/2021 , work completed 06/10/2021
Fantastic Plumber and Heating Engineer
Customer Service
Quality
Value
Robbie Dick came to see in March to look at my requirements. I received the quotation and was happy to to go ahead. He was extremely busy at that time but arrived on date and time agreed to replace an old Baxi Back Boiler to a new Combi boiler and a few radiators. He ensured that all floor coverings were covered. His manner and explanation of the job was exemplary. At all times and stages of the work he kept me informed fully of what was happening. Every evening when he left he tidied up everything. The work was completed in the time that he scheduled for the job. He went above and beyond to help with a few other small things that required attention. I was also shown how the boiler worked and he explained everything about it to me. Once the work was fully completed he went over every aspect of the paperwork and ensured I understood it all before I signed the completion form. He then completely tidied up and left the property in the same condition as it was when he entered my house. Robbie told me to contact him with any concerns I had in the future. Would definitely recommend Robbie Dick to anyone looking for a plumber and heating engineer.
Customer in Midlothian Posted on 30/09/2021 , work completed 30/09/2021