Endorsed by Which?

Robbie Dick Plumbing & Heating Engineers

5.0

63 Reviews

Opening Hours
Today -
  • Monday 08:00–18:00
  • Tuesday 08:00–18:00
  • Wednesday 08:00–18:00
  • Thursday 08:00–18:00
  • Friday 08:00–18:00
  • Saturday - Closed
  • Sunday - Closed

About

I am a fully accredited plumber and Gas Safe Engineer and have worked in the building industry for over thirty years.

I am personally involved in every project and can handle complicated central heating system installations and updates. I am also happy to take on projects, such as bathrooms, from an idea to the completed project, including plumbing, tiling and cabinet construction.

Shower / bathroom facilities for people requiring easy access.

Please don't Hesitate to get in touch always happy to help.

What we do

  • Boiler, central heating and gas engineers

    • Radiators and central heating
    • Underfloor heating
    • Boiler installation
  • Bathroom fitters

    • Bathroom refurbishment
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
63 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
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Boiler Replacement - Top Marks Again
Customer Service
Quality
Value
In preparation for a kitchen refit we had our boiler replaced and relocated to the garage. Having previously used Robbie for bathroom work we had no hesitation in booking again, and, as before, the service and quality of work was excellent. At quote Robbie listened to our plans and explained how he would suggest completing the job, providing a quote and outlining timescale. Everything was done in Robbie's usual tidy and careful fashion, on time and as per quote - he is fastidious about his work and takes pride in a job done well. Once again we would highly recommend.
Customer in Midlothian Posted on 06/02/2024 , work completed 02/02/2024
New central heating system installation
Customer Service
Quality
Value
Robbie had previously done work for us including a very tricky shower installation so we trusted Robbie to do a good job when we needed a new central heating system installed. He discussed at length our options and our priorities (we want to move to a low carbon system asap) before designing and quoting for the job. Robbie arrived when he said he would, tidied up as he did the job, worked to minimise the impact on our daily routines. He was very careful to minimise the disruption made so that on completion we were left with mainly minor decoration needed. We were made fully aware of work that had to be done to gain access to pipes etc at each stage. Work was completed within the time allocated and at the cost quoted. Robbie has advised on the best way to use the new system and has helped with any outstanding questions quickly. We have no hesitation in recommending Robbie into your home to carry out any job including a big job such as the one he did for us.
Customer in Midlothian Posted on 10/01/2024 , work completed 14/12/2023
Combi boiler installation
Customer Service
Quality
Value
We had a combi boiler fitted and the pipe work replaced by Robbie. We are very pleased with the work which was carried to high professional standard. Due to old pipes etc the installation was not always straightforward but Robbie ensured that the best solution was found for us even though it was more time consuming for himself. Robbie was hard working, knowledgeable, a very tidy worker and was willing to discuss progress and answer questions or concerns. Robbie was keen to ensure that the work was carried to our satisfaction and gave assurances that he could be contacted if we had any concerns. We would thoroughly recommend Robbie and would not hesitate to use him again.
Customer in Midlothian Posted on 25/10/2023 , work completed 05/10/2023
2 x New Bathrooms
Robbie fitted a new boiler and radiators a year ago (great job done), therefore we had no hesitation in contacting him to completely refurbish two bathrooms within our property. Initially he viewed the bathrooms and gave ideas/thoughts on how they could be improved. Robbie and his team always arrived on time and worked tirelessly to complete both, more importantly they kept our property tidy and always cleaned up at the end of every day. Both jobs were completed within the timesscales and price quoted. I would always recommend him.
Customer in Midlothian Posted on 16/10/2023 (Reviewer did not use service)
Fitting a shower pump
Customer Service
Quality
Value
Robbie helped us out last year at short notice to deal with a leak from a shower pump. I was impressed by him and we discussed the possibility of relocating the shower pump and he suggested a different type of pump would be appropriate. We decided to go ahead with the work this year; Robbie came round for a full inspection and then sent us a detailed quote itemising all of the necessary work. The work was carried out to a very high standard. Robbie arrived early on the appointed day and began by laying dust sheets throughout. During the work we were advised of any disruptions to the water services, which were kept to a minimum. Robbie was considerate and always left things clean and tidy. I can only offer the highest praise for the completed job. I would not hesitate to contact him in the event of any other plumbing work being needed, and I whole heartedly recommend his services.
Customer in Midlothian Posted on 14/10/2023 , work completed 12/10/2023
Grant boiler install and water tanks replacement
Customer Service
Quality
Value
Despite being as busy as any of the other plumbers I called when we had burst pipes, Robbie was the only one prepared to come out and help, in the evening after full days work on another job. Since then, he has successfully replaced our boiler and hot and cold water tanks, which were all on last legs. He is honest and friendly and very helpful with his advice and time, which hasn't always been charged. He fitted our job in around an already full schedule which was very much appreciated, and he's always been at the end of the phone whenever I've called with queries and guidance needed. I'd recommend his services to anyone.
Shane in Edinburgh Posted on 08/08/2023 , work completed 20/07/2023
Replacement of central heating boiler and water tank.
Customer Service
Quality
Value
First class service from start to finish Robbie is friendly, helpful and provided very high quality work. He took on board the needs for replacing our central heating boiler plus our concern the disruption the work would create in our home. We are getting on in years and the thought of the work was causing us much anxiety. From the moment he arrived to give an estimate he took our concerns on board and explained the options which were available plus answered our many questions clearly. We were impressed with his depth of knowledge. Robbie was very punctual and arrived when he said he would and tidied up at the end of the day. Cannot praise him highly enough. We have recommend Robbie to our daughter for when she replaces her bathroom later this year and would recommend him to anyone wishing to change their central heating. Great work Robbie.
Customer in Midlothian Posted on 28/07/2023 , work completed 13/07/2023
2 x Bathrooms; High specification - perfect finish delivered.
Customer Service
Quality
Value
Robbie, and contractors he partners with, offer the ideal behaviour from any trade - he worked on our house and with new showers and fittings as if it were his own, taking great care and pride in getting the job done to an exceptionally high standard. In all aspects of work Robbie and team were very professional and although it sounds minor we appreciated their always keeping the work as tidy as possible and cleaning up daily - indicative of a caring attitude, high standards and good customer service. We had a new water tank installed and two bathrooms fully refitted - one a difficult (small) en-suite which was handled without fuss and cleverly delivered. From the initial quote visit Robbie was very helpful and everything has gone according to plan, on schedule and on budget (as quoted). We are very pleased with the job, both bathrooms exceed our expectations, and grateful to Robbie for the advice and service we received - thank you, we highly recommend.
Customer in Midlothian Posted on 13/06/2023 , work completed 09/06/2023
Outstanding in every way
Customer Service
Quality
Value
Robbie Dick is exceptional. His work is always to the highest standard. In addition he is extraordinarily helpful and friendly, going out of his way to respond very swiftly to any request. He takes the time to communicate clearly what the situation needs. I would definitely recommend him.
Customer in Midlothian Posted on 30/05/2023 , work completed 29/05/2023
High Standard and Efficient
Customer Service
Quality
Value
Completely refitted my bathroom, including shower, toilet and sink. Replaced whole floor and all four walls to a quality finish plus fitted a heated towel rail. All work was carried out in a professional manor taking into account my neighbours and all areas they worked in where left cleaner than they were to start with. They have left me with a bathroom I love. Would definitely recommend.
Customer in Midlothian Posted on 11/05/2023 , work completed 05/05/2023
New Heating System Installed by First Class Heating Engineer
Customer Service
Quality
Value
Robbie was Extremely Pleasant, Friendly, Very Respectful and Professional. He took his time to explain the New Heating system. Kept us informed throughout the week, very reliable and very well organised. Always hoovered and cleaned up and left no mess each evening before he left. Work was carried out to a very High Standard. Would Highly recommend Robbie.
Customer in Midlothian Posted on 04/05/2023 , work completed 21/04/2023
Excellent service
Customer Service
Quality
Value
Robbie was extremely pleasant and friendly. Reliable, fast, efficient and excellent service. He took time to explain the new boilers operating functions so I understood how everything works. Also, cleared/cleaned up all mess. I would highly recommend Robbie. Five stars service.
Rose in Scottish Borders Posted on 06/04/2023 , work completed 06/04/2023
Professional, very efficient great plumber, excellent communications/reliability and all round top bloke
Customer Service
Quality
Value
Tuesday morning I found water coming through our kitchen ceiling, I called our emergency insurance provider who assured me they'd send out a plumber that day to diagnose the issue and stop the leak. The guy that turned up, all he was missing was a stetson, absolute waste of time took a quick look around said it could be a number of things then left. I called the insurer again to complain at their lack of help they sent out another plumber on the Wednesday this guy was somehow worse. I have two young kids and a collapsing ceiling and a constant leak of water for days is very stressful where no end is in sight. Lucky for me I read Robbie's name online as a very well recommended tradesman. Robbie came out to my property as arranged right on time at short notice, quickly diagnosed the two issues relating to my shower that needed resealing but mainly a burst pipe that was causing the leak. Robbie completed all the work within a couple of hours replacing the pipe and putting my bathroom floor back together, he also cleaned up my house from what had to be pulled down from my kitchen ceiling providing his own waste bags, this in itself was a fair bit of work (I was off getting the kids from school/nursery he didn't need to do this but was thinking about the kids returning home). The price was also extremely reasonable, I can't recommend Robbie highly enough you won't find a better plumber anywhere, a true professional, very knowledgeable/considerate and a great guy look no further.
Customer in Midlothian Posted on 10/03/2023 , work completed 10/03/2023
Efficient and knowledgeable
Customer Service
Quality
Value
Robbie replaced and fitted a new Vaillant boiler for us. He was quick to come back with a quote and managed to schedule us in for the work very quickly. He was pleasant, efficient, tidy and great pains at all times to ensure that we understood what he was doing and why. He then took time to explain the workings of the boiler to us and went through all of the paperwork on finishing. We would certainly recommend Robbie for any plumbing and heating installation work.
Customer in Edinburgh Posted on 07/03/2023 , work completed 07/03/2023
Extremely impressed
Customer Service
Quality
Value
I have recently had Robbie supply remove and install 2 radiators as well as supply and fit a Myson plinth heater, the work was completed to a very high standard. He is very efficient an extremely pleasant person and I would recommend him to anyone. He makes sure that you understand how to operate the equipment he has installed. He ensures that he leaves everything clean and tidy. I can't praise him enough, if you require any plumbing Robbie is the one to have.
Customer in Midlothian Posted on 16/02/2023 , work completed 16/02/2023
Great new bathroom
Customer Service
Quality
Value
Planned a long time ago but well worth the wait. Robbie organised all the trades needed and everything went very smoothly and efficiently. All the work was excellent, no messes, and we're very happy with the result. It's particularly useful that Robbie takes on the whole job and has call on specialists in each trade who really know what they are doing. I can't see how the job could have been done better.
Customer in Midlothian Posted on 07/02/2023 , work completed 26/08/2022
New bathroom
Customer Service
Quality
Value
Very satisfied with our new bathroom. Finished on time. Always cleaned up every day and always on time. Would happily use again.
Customer in Midlothian Posted on 31/10/2022 , work completed 28/10/2022
Superb Bathroom
Customer Service
Quality
Value
We had a boiler fitted by Robbie last year and his work was meticulous so we knew we were in good hands for our bathroom make over. He is very good at communicating and kept us in the loop at all times regarding the work that was happening and when they would be finished. Attention to detail at all times by Robbie and his work colleagues. We are very happy with the end result and would highly recommend him.
Customer in Scottish Borders Posted on 31/10/2022 , work completed 30/09/2022
New boiler
Customer Service
Quality
Value
Robbie fitted a new boiler for us. He was efficient and kept to dates and times he stated. Took the time to explain the boilers workings. Cannot recommend him highly enough.
Catrina in Scottish Borders Posted on 25/09/2022 , work completed 16/09/2022
Fantastic work and support
Customer Service
Quality
Value
I had a new boiler installed by Robbie in my new house. The work was fantastic and Robbie was very supportive from start to finish. He took the time to explain everything to me and I couldn't have asked for a better experience.
Customer in Midlothian Posted on 10/08/2022 , work completed 10/08/2022
Installation of new bathroom. Very good work and within agreed timescale.
Customer Service
Quality
Value
Installation of a new shower unit and new bathroom units and toilet. Preparation work/guidance was very good, and actual work was completed on time. Was on site at agreed time on a daily basis, and the detritus was removed after the job was finished. The work was of a very high quality, and the team he works with also provide a quality service. Very trustworthy, and always provided advice and guidance if an issue cropped up. Overall, very pleased and satisfied with the work and service provided, and would highly recommend Robbie and his team to anyone who needs a new bathroom.
Ian in Midlothian Posted on 07/08/2022 , work completed 03/08/2022
Great Service
Customer Service
Quality
Value
On time, on budget, friendly and patient in explaining options for equipment and finishes. We are very pleased with the new shower and bathroom.
Customer in Midlothian Posted on 26/07/2022 , work completed 18/07/2022
Excellent Service
Customer Service
Quality
Value
Mr Dick worked with us to plan a bathroom tailored to our needs. He Gave advice on who he considered were the best vendors to supply the items for the job. He is very respectful, well organised and planned, and an efficient and tidy worker. He takes responsibility for the job and is at pains to say he will return to sort out any snagging required (of which there has been none). He planned and completed a full bathroom overhaul, which included new lighting, flooring, plasterwork, bathroom units and toilet, washbasin, shower and cabinet and new radiator. The work was carried out on the dates and the time scale he identified in a thoroughly professional manner. I would not hesitate to recommend Robbie to anyone who wants a top quality job done by a top tradesman.
Customer in Midlothian Posted on 25/06/2022 , work completed 24/06/2022
Good Honest Trader
Customer Service
Quality
Value
I had been struggling for a number of weeks with plumbing issues and a bad smell throughout my house. I had called another company previously who had not listened, not investigated properly, damaged a pipe unnecessarily, and despite my repeated calls had let me down several times regarding the outstanding issues. When I called Robbie I was pretty fed up with the situation. Robbie came round promptly, identified the smell straight away, listened to the issues and was able to give clear advice on what to do. The issue turned out to be blocked drains outside, and Robbie recommended the ideal company to resolve the problem. I wanted to review Robbie as he was on time, polite, listened to what I had to say and was a reliable source of professional information. The problem is thankfully now resolved, and I will definitely be contacting Robbie again in the future for any work I require done.
Customer in Midlothian Posted on 05/06/2022 , work completed 01/06/2022
Bathroom makeover
Customer Service
Quality
Value
I have known Robbie many years and he has done a number of plumbing jobs for me, including installing a central heating system eight years ago. Last week he did a bathroom makeover- bath out, shower cabinet in, new ceiling,floor,wall panels,toilet,etc.- a first class job. I couldn’t agree more with the other reviews. He followed the Trusted Traders Code of Conduct to the letter and I am very pleased with the result.Robbie is always easy to talk to and get expert advice from and I would heartily recommend his services to anyone contemplating a plumbing issue, big or small.
Customer in Midlothian Posted on 29/05/2022 , work completed 25/05/2022
Professional tradesman, highly recommended
Customer Service
Quality
Value
Robbie Dick has done many jobs for us over the years and without exception every job has been completed to our complete satisfaction, such that we wouldn’t consider going anywhere else! Robbie works with minimal disruption, doesn’t leave any mess behind and works to a very high standard. When Robbie installed a new vaillant boiler and mira shower for us in 2018, he took the time to understand what we were looking for and we have been delighted with his professional recommendation ever since. We recently had a minor intermittent problem with the controller losing connection with the boiler receiver (which was no reflection on Robbies workmanship in any way). Less than 24 hours after Robbie found out about this, it had been resolved. Very impressive service indeed. I would highly recommend Robbie to anyone looking for a professional job and a friendly, genuine and reliable tradesman.
Customer in Midlothian Posted on 25/05/2022 , work completed 03/05/2018
Boiler/radiators replacement
Customer Service
Quality
Value
Robbie supplied/fitted a new Valiant Gas Boiler and replaced seven radiators - all done as per his initial written quote. He arrived on the date and time agreed, was very professional/courteous and kept me up to date with progress. At the end of each day he cleaned/hoovered leaving the house tidy. Once installed/commissioned, he went through all the paperwork and told me how to work the boiler, etc. I would have no hesitation in using or recommending his services in the future.
Customer in Midlothian Posted on 06/04/2022 , work completed 06/04/2022
Excellent Professional Service
Customer Service
Quality
Value
Robbie has provided an excellent service over more than 20 years. We accepted his quote for a replacement boiler on 4th March and he was able to fit us into his busy schedule on 23rd March. As always, he came fully prepared with dust sheets etc. Removal of old boiler, and fitting new, was carried out meticulously, with great attention to detail, especially dealing with our 2 foot thick stone walls and ensuring that the system was working perfectly before he left.
Customer in Edinburgh Posted on 25/03/2022 , work completed 24/03/2022
New Boiler Fitting
Customer Service
Quality
Value
We contacted Robbie to have him look at our old boiler and heating system with a view to getting a new boiler. He came to the house and he had a look at our old boiler that had broken down the day before, after we agreed a new boiler he came back with a quote that we duly agreed to. We set up up a date to start and he arrived at the agreed time. The work was carried out in the time quoted by him, in a timely fashion and very tidy worker no mess whatsoever. He came across a faulty radiator on day 2 but was not a problem for him to replace it. Last day he took us through all the controls on the boiler which was very helpful to us. We would highly recommend him for a first-class job.
John in Midlothian Posted on 14/01/2022 , work completed 14/01/2022
Excellent Job
Customer Service
Quality
Value
Robbie arrived spot on time at the date arranged to remove an aging back boiler and install a new boiler in the garage. The job was completed as agreed in two days to an excellent professional standard with no fuss or mess. I recommend Robbie highly to anyone requiring heating or plumbing work carried out.
Customer in Midlothian Posted on 30/11/2021 , work completed 08/03/2021
Boiler Replacement
Customer Service
Quality
Value
Owing to age of Central heating/Hot water Boiler ,it was deemed necessary to replace same, we contacted Mr Robbie Dick to undertake the aforesaid replacement, we have never had any previous contact with this person, but talking with others who had used his services, ,we were suitably Impressed. The work has only in the last hour been completed , to our complete satisfaction , we found him a careful expert worker who was Knowledgeable and Careful, also most courteous in all that he did Without a doubt a Trader of very high standard and most competent , would have no hesitation in recommending this person T C M Whyte F I E T
Customer in Midlothian Posted on 05/11/2021 , work completed 05/11/2021
Excellent New Boiler Installation by a First Class Engineer
Customer Service
Quality
Value
Robbie Dick supplied and fitted a new Vailant gas boiler with protection kit and vertical flue and new heating pump and new valves in our garage. He also ran new flow and returns into the house to connect with the existing heating circuit and hot water cylinder. He fitted a new room thermostat and new programmer and decommissioned our old back boiler. All the work was carried out in 3 days while we were visiting relatives and was carried out to a very high standard of workmanship and on budget. Robbie came recommended by another heating engineer and he explained very clearly what our options were for replacing our existing system. We were impressed by his friendly manner and his honest openness and were happy to accept his recommendation. He explained in detail about what the job would entail and produced a comprehensive competitive quotation so we knew exactly what would be involved. In his follow up visit, Robbie clearly and patiently explained the controls and recommendations for getting the best out of the system and offered his continued availability should problems arise or advice be required. I would have absolutely no hesitation in recommending Robbie for any plumbing and heating work. He is straightforward, with good communication skills and is a very tidy and efficient professional engineer.
Customer in Midlothian Posted on 22/10/2021 , work completed 06/10/2021
Fantastic Plumber and Heating Engineer
Customer Service
Quality
Value
Robbie Dick came to see in March to look at my requirements. I received the quotation and was happy to to go ahead. He was extremely busy at that time but arrived on date and time agreed to replace an old Baxi Back Boiler to a new Combi boiler and a few radiators. He ensured that all floor coverings were covered. His manner and explanation of the job was exemplary. At all times and stages of the work he kept me informed fully of what was happening. Every evening when he left he tidied up everything. The work was completed in the time that he scheduled for the job. He went above and beyond to help with a few other small things that required attention. I was also shown how the boiler worked and he explained everything about it to me. Once the work was fully completed he went over every aspect of the paperwork and ensured I understood it all before I signed the completion form. He then completely tidied up and left the property in the same condition as it was when he entered my house. Robbie told me to contact him with any concerns I had in the future. Would definitely recommend Robbie Dick to anyone looking for a plumber and heating engineer.
Customer in Midlothian Posted on 30/09/2021 , work completed 30/09/2021
Excellent Workmanship
Customer Service
Quality
Value
Arrived on time - dust sheets down - then efficient work changing existing heating system. Finished job explained and illustrated in detail. Hoovered all over where working and house left extremely tidy. Very satisfied with complete workmanship.
Customer in Midlothian Posted on 10/09/2021 , work completed 08/09/2021
Consistently good. Competent, clean, nice guy,
Customer Service
Quality
Value
Robbie has done several jobs for us including central heating boilers and bathrooms. He has always been pleasant and communicates well, is competent, careful and clean.
Customer in Midlothian Posted on 29/07/2021 , work completed 29/07/2021
Top Class Work
Customer Service
Quality
Value
Had our Vaillant boiler replaced last week and would highly recommend Robbie. Very good work, efficient and very informative.
Elaine in Scottish Borders Posted on 21/06/2021 , work completed 15/06/2021
Excellent Service
Customer Service
Quality
Value
Robbie replaced an old gas boiler for me. He was very professional, explained clearly to me what was needing done and he finished the work within 3 days, leaving the house clean and tidy. I found Robbie Dick Plumbing very reliable and courteous, I am very happy to recommend him to anyone needing a plumber/heating engineer.
Customer in Midlothian Posted on 24/04/2021 , work completed 24/03/2021
Highly recommended
Customer Service
Quality
Value
Robbie has carried out plumbing and gas boiler work in our house for many years and has recently fitted a new boiler for us. His work has always been of the highest quality and we always feel assured that the installation has been done properly and safely. Robbie is always clear and thorough when explaining the work required. He has a professional but friendly approach to his work, is reliable and does the job in the time planned. We would strongly recommend him to others and will continue to call on his services in the future.
Customer in Midlothian Posted on 08/03/2021 , work completed 26/02/2021
Reliable, Honest, Efficient
Customer Service
Quality
Value
I asked Robbie to replace the boiler in our rental property. Not an easy job as he had to coordinate with tenants, neighbours, etc. He was very polite and communicative with all involved making for a good outcome for all. Very tidy job, minimum disruption and even came in at under the quoted price. I'd would have no hesitation in recommending Robbie to anyone.
Customer in Midlothian Posted on 05/03/2021 , work completed 02/03/2021
my replacement gas boiler
Customer Service
Quality
Value
I have known Robbie for many years and asked him to carry out a replacement to our gas boiler. The work was carried on the four days he said he would take, to a very high standard and I am more than delighted with the result. I am happy to recommend Robbie to anyone and I know that they will be very pleased with his workmanship and the very efficient way he plans each project.
Customer in Midlothian Posted on 28/06/2020 , work completed 25/06/2020
Excellent service from start to finish - total bathroom installation
Customer Service
Quality
Value
Robbie and his team were employed to replace an ageing bathroom. From start to finish, he was thorough in every detail, ensuring he knew exactly what we were looking for and we knew what was actually feasible. A quotation was provided promptly and once the work started, the team arrived every morning ready for a full day's work. At the end of each day, Robbie ensured the bathroom area, the stairs and hallways were left in a clean and tidy state. If there was any query/ potential problem, Robbie would always discuss how best to address it. The work was completed to a high standard and completed within both our budget and schedule. We had reason to contact Robbie a week after installation to check a minor problem and he was with us the same day to help. We can thoroughly recommend Robbie Dick for a replacement bathroom and installation.
Lynne in Edinburgh Posted on 05/06/2020 , work completed 28/02/2020
Great work completed on time and to a high standard
Customer Service
Quality
Value
Robbie’s firm installed a fully tiled shower room for me this summer, and I am delighted with the results - I would highly recommend this business without hesitation. As well as effectively project managing the work, Robbie took care to explain, carefully, progress at each stage. Potential issues were highlighted and solutions identified and implemented effectively. The tile room, hall and stairs were thoroughly cleaned on completion. Robbie and his team are extremely trustworthy and I’d no hesitation in moving out to let them get on with the work. Aftercare was helpful - Robbie called to check that all was working ok.
Customer in Edinburgh Posted on 01/10/2019 , work completed 26/07/2019
Complete heating system renewed
Customer Service
Quality
Value
He did the work very efficient, orgainistion was excellent. Old radiators were collected within the hour and he left everything neat and clean. Robby is a very pleasant person to work with.
Which? Trusted Traders Consumer Posted on 16/09/2019 , work completed 16/09/2019
My review
Customer Service
Quality
Value
He was recommended by a friend and turned out to be absolutely excellent. I would recommend him to everyone! Quite a difficult job but done great, he had great suggestions and quickly solved any problems that arised. Very tidy worker and has a great team working with him. 10/10
Mrs Ward, Edinburgh Posted on 26/08/2019 , work completed 26/08/2019
A Complete Professional
Customer Service
Quality
Value
Robbie been recommended to us when we needed to replace our ageing central heating and we were impressed from the very start. He spent time going through our options, making suggestions as to improvements that could be made, yet we really felt he was listening to what we felt would work for us. All Robbie’s work was completed to a very high standard and our new system was fitted within the time frame agreed. A really tidy job - we have no problem in recommending Robbie and hope that he will return to do work for us again!
Customer in Midlothian Posted on 16/07/2019 , work completed 12/07/2019
Stress free installation.
Customer Service
Quality
Value
Robbie installed a new central heating boiler in a different place in the house and upgraded the heating system. The whole process was stress free in that everything worked like clockwork. There was much less upheaval than expected. Robbie works in a most professional way on all aspects of the job. His work is excellent and he is very considerate in that he always left the house clean and tidy. I will be contacting Robbie to do work in the future and will recommend him to others.
Customer in Midlothian Posted on 28/06/2019 , work completed 26/03/2019
Top quality as usual
Customer Service
Quality
Value
Robbie did a small job for us several years ago and we were impressed then. He replaced our central heating system 5 years ago and this time it was a bathroom refit. The job was done on time and to a superb standard. He project manages local experts for the tiling, plastering and electrical work and keeps you informed of progress regularly. We were away for most of time and we had no hesitation in leaving the house for Robbie to work uninterrupted. There was a small issue with the size of the sink tap - but it was resolved speedily and to our total satisfaction. I would highly recommend Robbie to anyone considering small or large plumbing work.
Customer in Midlothian Posted on 22/05/2019 , work completed 17/05/2019
Boiler replacement - enjoying hot water again!
Customer Service
Quality
Value
Our boiler broke and Robbie Dick was recommended by a friend. Came and aggreed an estimate. Came promptly a few days later. He explained what he was going to do and he worked hard all day and replaced pipes and fitted a new boiler. Work was such a high standard and he himself was cheerful and very helpful. Would recommend to anyone. If I needed anymore work, I would definetely go back to Robbie.
Dorethy rosie, Midlothian Posted on 21/05/2019 , work completed 21/05/2019
Bath removal and replaced with built in shower cubicle
Customer Service
Quality
Value
Fantastic job; very high quality work. Thorough job completed well to time and budget. Excellent communication, and great advice. Extremely helpful (even when WE asked for a change to the specs!). Could not have asked for better service.
Customer in Falkirk Posted on 22/04/2019 , work completed 03/04/2019
Overflow Issue
Customer Service
Quality
Value
I got Robbie to fix an ongoing freezing problem with my boiler condensation pipe. The installers had fitted the wrong size pipe. Robbie attended promptly rerouted a bigger pipe and also I got him to fit a radiator in the lounge. The job was completed to the highest standard in a friendly and professional manner. He always returns your calls, answers any questions and turns up on time. There are never any hidden surprises. Great work all round.
Customer in Midlothian Posted on 18/02/2019 , work completed 18/02/2019
New En Suite is Brilliant
Customer Service
Quality
Value
We got Robbie and his colleagues to install a new en suite complete with underfloor heating tiles etc etc. The work was completed to the highest standard and all completed on time, in budget and with the minimum disruption. Any dealings with the workmen were conducted in a professional yet friendly manner. The whole project was simply excellent.
Customer in Midlothian Posted on 18/02/2019 , work completed 20/01/2018
Excellent efficient and courteous
Customer Service
Quality
Value
Robbie was recommended by a fellow plumber who could not do the job of installing a new radiator in our conservatory. He turned up promptly did the work to the highest standard and his prices were reasonable. I will get him to work here again.
Customer in Midlothian Posted on 18/02/2019 , work completed 02/09/2016
Highly Recommended
Customer Service
Quality
Value
Robbie installed a replacement central heating boiler and hot water tank. He provided a detailed written estimate prior to the work being agreed. He is clearly a hard worker who started early each morning. He took great care to try and keep the inevitable disruption to the house to a minimum and cleared up any mess as he went along. We are very happy with the new central heating system and would definitely recommend him.
Customer in Midlothian Posted on 17/02/2019 , work completed 08/02/2019
Professional, quick, tidy work.
Customer Service
Quality
Value
Prompt service, reliable. Left the place very tidy. Stayed late to hand over certificates when I got in from work.
Rona, Peeblesshire Posted on 23/01/2019 , work completed 23/01/2019
Brilliant work
Customer Service
Quality
Value
Robbie was careful to explain all the options to us when we installed a new central heating boiler. He dealt efficiently with the difficulties that this involved and always managed to find a solution. He was always very pleasant and easy to have around, but didn't waste any time in getting the work done. He arrives early and works as late as he thinks is needed. Our house is now cosy and warm and well set up for the winter. Thanks Robbie!
June-Edinburgh Posted on 25/10/2018 , work completed 25/10/2018
Good workman and good to discuss things with
Customer Service
Quality
Value
Mr Dick was recommended to us by a relative who had been pleased with his workmanship. We concur. We found Mr Dick pleasant to talk to and he was careful to talk the proposed work through, answering our queries, taking our wishes into account where practicable, and advising us what to expect of the work, including uncertainties as to timing arising from the nature of our house. He was timely and even a little early in turning up, and cleared up the mess. We had to be away for part of the time and were pleased to come back to find the new heating largely installed earlier than schedule. He made every effort at a weekend to get the heating back on again. He carefully explained how to use the new system.
Taylor Posted on 16/10/2018 , work completed 16/10/2018
Prompt and professional
Customer Service
Quality
Value
Excellent service from start to finish. Consulted on all aspects of the heating installation and good considered advise given. A very professional job. Robbie definitely goes the extra mile and his knowledge and experience shines through. It was a pleasure to have him in our home. Great job.
Beryl, Midlothian Posted on 04/10/2018 , work completed 04/10/2018
Excellent workmanship
Customer Service
Quality
Value
I received first class service throughout the process of installing a new bathroom and are delighted with the finished result. All work was carried out to an extremely high standard and great care was taken to ensure I was happy with each aspect of the installation at all times Robbie Diek was courteous, helpful and meticulous. I would have no hesitation in recommending them to others.
Margaret, Midlothian Posted on 17/09/2018 , work completed 17/09/2018
Customer Service
Quality
Value
Les, Midlothian Posted on 10/09/2018 , work completed 10/09/2018
Professional and prompt
Customer Service
Quality
Value
The work done by Robbie and his team was of excellence everything went like clockwork from lowering the ceiling to new flooring and everything in-between i.e. new bath with basin, toilet, wall boards, showers and more! They were never late and nothing was too much trouble. The work was one of quality. The whole team was excellent and I would certainly recommend them (all ran to budget).
Brian, Midlothian Posted on 04/06/2018 , work completed 04/06/2018
Two superb bathroom installations
Customer Service
Quality
Value
We have used Robbie Dick on two occasions recently and have been very pleased with the work he has done in both instances. We did our research before choosing Robbie and he had a reputation locally for being a perfectionist, for being ultra-reliable and for offering a no quibble post installation service. After having employed Robbie we believe this to be thoroughly merited. Both installations that he did for us turned out to have unexpected technical issues and Robbie worked tirelessly to resolve these whilst striving to keep the job on track and on budget. He has a network of reliable & skilled trade associates that he can call on when necessary in order to offer a complete service. The finished work that he did for us was of the highest standard and we are delighted with the end results. We therefore have no hesitation in recommending Robbie.
Haddington Library Posted on 25/03/2018 , work completed 25/03/2018
Can't recommend them enough
Customer Service
Quality
Value
He has put us in a new boiler, new heating system and just completed our bathroom. He's very approachable, helpful, he's very honest about his work and his prices and he's very trustworthy. He told us exactly how long things would take, he would come at 2 minutes to eight every morning.
Which? Trusted Traders Consumer Posted on 21/07/2017 , work completed 21/07/2017
More than satisfied
Customer Service
Quality
Value
He put in a new boiler, a new kitchen and, he also did a new upstairs bathroom. He was very friendly, approachable and personable. Also really good and reliable and turns up when he says he will. He takes his time with the job but is still fastidious doesn't cut corners
Which? Trusted Traders Consumer Posted on 10/03/2016 , work completed 10/03/2016
Fantastic work
Customer Service
Quality
Value
Robbie converted a former boiler room and wardrobe into a shower room with WC, wash and basin. He was very personable, very trustworthy very amiable and prompt
Which? Trusted Traders Consumer Posted on 26/10/2015 , work completed 26/10/2015