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4.8
107 reviews
Recommended
Recommended
by 97% of customers
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Outstanding service
Customer Service
Quality
Value
We used Britannia Robbins to facilitate a complex move between South Wales and Shropshire. They were meticulous in their planning and assessing of our needs, and absolutely outstanding in the careful, courteous service they provided. They even packed items such as lamps and light-fittings on-the-spot, to a far higher standard than we would have achieved. I would recommend without hesitation.
Customer in Shropshire
, work completed
Recommended
Superb customer focused service
Customer Service
Quality
Value
After being let down by Currys (never use them) with regards to the delivery of an American fridge freezer I contacted Paul who helped us move last year. Within less than one hour of Currys delivering the freezer to Britannia’s depot, Paul was at our house with a colleague. The old freezer was removed and the new one fully installed in less than an hour! Great service and will always use again!
Customer in Swansea
, work completed
Recommended
Very helpful.
Customer Service
Quality
Value
Gerald and Ben did a great job. They completed the job on time. They were good at solving problems, and very pleasant to deal with.
Customer in Greater London
, work completed
Recommended
A move at short notice
Customer Service
Quality
Value
We engage Britannia Robbins every year to transport our student son's belongings between Swansea and his student accommodation in Manchester. Gone are the days of just 1 suitcase. It is now up to 10 large boxes. They also transported our daughter's belongings between Swansea and UEA in Norwich during her time in East Anglia. We would not choose anyone else as they have carried out moves for us over very many years and would thoroughly recommend their service whether the move is large or small. As a property lawyer I would recommend Britannia Robbins to my clients.
John Sims, Swansea
, work completed
Recommended
Efficient and Communicative
Customer Service
Quality
Value
I found the boys at BR to be friendly, efficient, and quick in responding to my emails and 'phone calls. Would recommend.
Customer in Swansea
, work completed
Recommended
Great work
Customer Service
Quality
Value
We needed to get our new sofa up to our first floor living room from outside because it wouldn't go up the stairs. They had to use a hoist to lift the sofa up and over the balcony and into the house. They were very helpful and efficient delivering the sofa safely into the room without any damage to either the sofa, the balcony or even the grass the trailer had stood on.
Customer in Carmarthenshire
, work completed
Recommended
So calm and efficient
Customer Service
Quality
Value
Mark and Ben were brilliant at a very stressful time moving from France to Wales. They were so kind, helpful, polite and efficient. I can’t praise them enough and would recommend them to anyone. Thank you sorry it’s been a while had to wait for internet connection.
Customer in Monmouthshire
, work completed
Recommended
Excellent job. Brilliant guys.
Customer Service
Quality
Value
Collection guys and delivery guys were very good. Worked efficiently. Overall very pleased with all elements of contract. Would use company again and recommend to others.
Madelaine, Powys
, work completed
Recommended
Relocation Overseas
Customer Service
Quality
Value
We used Britannia Robbins 10 years ago to ship all of our personal possessions to western Canada, when we needed to ship family photos and oversized pictures from our parents estate after they passed it was a no brainer to use Andrew and his team again. They provide a seamless, friendly and professional service, wouldn't hesitate to recommend their service to anyone needing moving or shipping requirements. Thank you for looking after our family treasures over the years!
sara1971uk
, work completed
Recommended
My review
Customer Service
Quality
Value
Tony, Steve and Ken moved us from Neath to Swansea. They all were a pleasure to have on our home. Nothing was too much trouble. We used Robbins to move in 18 years ago and made sure we used them again. Paul was at then end of the telephone to make sure everything went smoothly and Alison always answered the telephone promptly.
Mary, West Glamorgan
, work completed
Recommended
Brilliant Job
Customer Service
Quality
Value
Absolute fantastic service, superb, helpful staff. Made our lives so much easier. Thank you especially to Paul and the collection and delivery teams.
Which? Trusted Traders Consumer
, work completed
Recommended
Wonderful care, efficiency and support
Customer Service
Quality
Value
Excellent team with very helpful advice and support on both days moving out and in. Flexible planning with us to deal with difficulties because of value of our possessions. Excellent solutions and all the team were very professional.
Geoffrey, West Glamorgan
, work completed
Recommended
Excellent job
Customer Service
Quality
Value
Very happy with everything
Yvonne, Dyfed
, work completed
Recommended
My review
Customer Service
Quality
Value
Excellent service.
Which? Trusted Traders Consumer
, work completed
Recommended
Excellent & helpful service
Customer Service
Quality
Value
Move from Swansea to Brittany, France. Just a note to say how pleased we are with the way Brittania Robbins carried out the removals of our furniture and possessions to France. Thank you for your excellent and very helpful service. Our daughter was very impressed by the friendliness and efficiency of the men who made the delivery.
Which? Trusted Traders Consumer
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Top quality professional job provided by the crew. Right on schedule. No problem at all. Move from Wales to Spain.
G, Mid Glamorgan
, work completed
Recommended
Excellent - friendly & professional
Customer Service
Quality
Value
Very satisfied with the prompt service. Thank you Steven & Dean.
Which? Trusted Traders Consumer
, work completed
Recommended
My review
Customer Service
Quality
Value
Excellent. Prompt and professional.
Alan, Dyfed
, work completed
Recommended
Prompt and professional
Customer Service
Quality
Value
Mark, Lee and Steve worked very well as a team. I would recommend them to any of my family and friends.
Michael, Buckinghamshire
, work completed
Recommended
Very Efficient
Customer Service
Quality
Value
The men (Mark & Peter) were very helpful, courteous & efficient. They were also very careful. Would definitely use again, although not the cheapest of the quotes I obtained.
Hannah, Devon
, work completed
Recommended
Absolutely Amazing Job
Customer Service
Quality
Value
From start to finish the guys at Portannia have been excellent. Super helpful in a difficult move to Spain from UK. They've been friendly, helpful, hardworking & just generally brilliant throughout. I would recommend them & wouldn't hesitate to use them again. Ben & Steve are an asset to your company!!
Marnie, espana
, work completed
Recommended
Brilliant job professional.
Customer Service
Quality
Value
Really work hard and quick. Really friendly and efficient. Great job.
Chris, Curia Valancia
, work completed
Recommended
Absolutely fantastic
Customer Service
Quality
Value
Brilliant service all round from initial quotation through to move both sides. Would not hesitate to recommend.
Kathryn, Mid Glamorgan
, work completed
Recommended
Worked very hard
Customer Service
Quality
Value
The guys worked very hard in a very high temperature.
Garfield, London
, work completed
Recommended
Very professional service.
Customer Service
Quality
Value
Steve & Matthew were very professional, prompt & passionate about providing a first class personal service. And at a time when moving is stressful enough without relocating to another country. They were prompt on arrival in France - unpacked & unloaded superbly. They are a credit to the organisation and were a fabulous removal crew to have.
Sarah, France
, work completed
Recommended