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5.0
97 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Recommended
Recommended
by 99% of customers
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Very reliable
Customer Service
Quality
Value
Always offers a very reliable and reasonable service. Friendly and helpful-extremely trustworthy-highly highly recommend.
Customer in Tyne and WearPosted on 16/09/2025, work completed 15/09/2025
Recommended
Oven
Customer Service
Quality
Value
Steve did a brilliant job connecting my oven although came across a problem but he sorted it out. Can’t thank him enough.
Customer in Tyne and WearPosted on 11/09/2025, work completed 11/09/2025
Recommended
Great job
Customer Service
Quality
Value
I called Steve initially to fix a leak on my boiler as my usual heating engineer was on holiday. Steve was able to come quite quickly and was totally up front about the likely cost. The job was completely on time and on budget. Steve is personable, professional, and is eager to ensure the job is completed to the customers satisfaction. I would have no hesitation in recommending him to family and friends.
Customer in Tyne and WearPosted on 11/09/2025, work completed 11/09/2025
Recommended
Great work
Customer Service
Quality
Value
Great work by Steve. Serviced our boiler, talked us through everything was ok. Messaged before he came, so we weren't waiting around. Great service.
Customer in County DurhamPosted on 29/08/2025, work completed 29/08/2025
Recommended
Excellent service
Customer Service
Quality
Value
Boiler service. Robinsons also installed the boiler 2 years prior. Fast, efficient, friendly service every time.
Customer in County DurhamPosted on 29/08/2025, work completed 29/08/2025
Recommended
5 star service
Excellent service, very friendly and helpful Thank you for coming to do both myself and my grandmas annual service. We could not be happier with the service received!
Customer in Tyne and WearPosted on 07/08/2025 (Reviewer did not use service)
Recommended
Service
Customer Service
Quality
Value
Service carried out at specified time, efficiently with the minimum of disturbance. Would recommend.
Customer in Tyne and WearPosted on 03/08/2025, work completed 26/06/2025
Recommended
Trustworthy service
Customer Service
Quality
Value
I’ve used Robinson heating and plumbing several times at my old property , I moved to a new house and had no history on the boiler system there. They gave me lots of advice , carried out a full service and brought the boiler right up to date, for a very reasonable price. Trustworthy and reliable ! ⭐️⭐️⭐️⭐️⭐️
Customer in Tyne and WearPosted on 09/07/2025, work completed 17/06/2025
Recommended
Excellent service
Customer Service
Quality
Value
Steve's responses to our enquiry were prompt and extremely helpful. I would highly recommend his business.
Customer in NorthumberlandPosted on 26/06/2025, work completed 26/06/2025
Recommended
Excellent Service
Customer Service
Quality
Value
Excellent service from Robinson Heating & Plumbing. I needed an old boiler replaced. An appointment was made with Steve to visit my property and view the job. He arrived on time and recommended suitable boilers and prepared quotations for each boiler. A boiler and price was agreed. Communications were excellent throughout. Prior to the install date, several text messages passed each way to organise the chemical flush being put in the system prior to decommissioning of the old boiler. On the date of install Steve texted me confirming the arrival time. He and John arrived promptly. They got on with the job and within 6 hours, I had a fully commissioned new boiler. They cleaned up the workspace and Steve clearly explained the programming on the boiler and the room thermostat controller for the heating system. I will be using this company for my annual boiler maintenance and any other plumbing issues I may have. Can't praise these guys enough.
Customer in Tyne and WearPosted on 19/06/2025, work completed 18/06/2025