Mr Robinson was able to explain in layman’s terms everything I needed to know about the replacement boiler and replied promptly to all my emails. His workers contacted me on the morning of my appointment to let me know when they would be arriving. Adam and his apprentice were very polite, tidied up any mess made and also ensured that they always closed my gate on their trips to the van, to stop my dogs getting out. The work was carried out 1 week after Mr Robinson called to give me the quote, and this figure was the amount I paid.