Endorsed by Which?

Robinson Heating & Plumbing

5.0

89 Reviews

About

Please do not hesitate to contact us

What we do

  • Heating contractors

    • Central heating systems (installation and servicing)
  • Plumbers

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas emergencies
    • Gas safety testing and inspection
    • Power flushing
    • Radiators and central heating
  • More Services

    • lpg

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
89 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Excellent Service
Customer Service
Quality
Value
Excellent service from Robinson Heating & Plumbing. I needed an old boiler replaced. An appointment was made with Steve to visit my property and view the job. He arrived on time and recommended suitable boilers and prepared quotations for each boiler. A boiler and price was agreed. Communications were excellent throughout. Prior to the install date, several text messages passed each way to organise the chemical flush being put in the system prior to decommissioning of the old boiler. On the date of install Steve texted me confirming the arrival time. He and John arrived promptly. They got on with the job and within 6 hours, I had a fully commissioned new boiler. They cleaned up the workspace and Steve clearly explained the programming on the boiler and the room thermostat controller for the heating system. I will be using this company for my annual boiler maintenance and any other plumbing issues I may have. Can't praise these guys enough.
Customer in Tyne and Wear Posted on 19/06/2025 , work completed 18/06/2025
Superb service and perfect communication
Customer Service
Quality
Value
Excellent service all round, from liaising with our tenants, to carrying out boiler service promptly as arranged. All communication was exceptional, including sending us timely gas safety certificates and invoices. We could not fault the service, and Steve Robinson comes highly recommended.
Customer in Tyne and Wear Posted on 13/06/2025 , work completed 06/06/2025
Fantastic reliable service
Customer Service
Quality
Value
I've used Steve for 4 years for gas inspections. I wouldn’t go anywhere else. Totally reliable, efficient, easy to communicate with. Couldn’t recommend highly enough.
Customer in Northumberland Posted on 07/06/2025 , work completed 06/06/2025
Good reliable seevice
Customer Service
Quality
Value
Steve fitted the boiler last year and had its first service today. I don’t know what Steve could do to offer a better service than he already does. Prompt reliable good price work done to a good standard and always available for any after sales questions.
Customer in Tyne and Wear Posted on 08/05/2025 , work completed 08/05/2025
Outstanding service and workmanship, Steven - thank you!
Customer Service
Quality
Value
So glad we chose Steve Robinson to install a new combi boiler in the postgraduate student house we're the landlords of in Newcastle. Excellent communication and updates before the work was carried out, and after. Steve's follow-up support has been exceptional. Highly recommended.
Customer in Northumberland Posted on 29/04/2025 , work completed 12/10/2018
Excellent Work
Customer Service
Quality
Value
Contacted Steve after being turned down by two engineers for a tricky combi boiler replacement in my son’s flat. Steve gave a good price, completed the work fast and efficiently with a friendly and professional manner. Will definitely use Steve again and would recommend his services.
Customer in Tyne and Wear Posted on 19/04/2025 , work completed 18/04/2025
Great job all round
Customer Service
Quality
Value
Steve was brilliant from first contact. So helpful, efficient and not patronising in the slightest! Fitted me with a brand new boiler - the whole process was quick and tidy.
Customer in Northumberland Posted on 10/03/2025 , work completed 08/03/2025
Annual Gas Boiler Service
Customer Service
Quality
Value
Steve has been servicing both my parents' boiler and mine for several years. He is always punctual, highly efficient, and genuinely kind, a truly reliable professional.
Customer in Tyne and Wear Posted on 07/03/2025 , work completed 07/03/2025
Baxi combi boiler fault.
Customer Service
Quality
Value
Steve arrived promptly, diagnosed problem with central heating boiler, and made temporary repair to get the heating on. Came back to fit replacement parts- boiler now working fine. Nice bloke. Tidy work. Fair price. Definitely recommend to anyone who asks me.
Customer in Tyne and Wear Posted on 26/11/2024 , work completed 26/11/2024
Good, efficient service
Customer Service
Quality
Value
Steve Robinson has been servicing my gas boiler for a number of years, ensuring it runs smoothly without breakdowns. He always arrives on time and is friendly and approachable.
Customer in Tyne and Wear Posted on 23/10/2024 , work completed 22/10/2024