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Robinson Heating & Plumbing

5.0

104 Reviews

About

Please do not hesitate to contact us

What we do

  • Heating contractors

    • Central heating systems (installation and servicing)
  • Plumbers

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas emergencies
    • Gas safety testing and inspection
    • Power flushing
    • Radiators and central heating
  • More Services

    • lpg

Customer reviews

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5.0
104 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
A great service
Customer Service
Quality
Value
Steve serviced our boiler and we found him to be very friendly, informative and reliable. We will definitely be contacting him again for future work.
Customer in Tyne and Wear Posted on 27/11/2025 , work completed 21/11/2025
Excellent service.
Customer Service
Quality
Value
I would highly recommend Steve. He went above and beyond to fix our heating. Came same day, very reasonable. Lovely guy.
Customer in Tyne and Wear Posted on 20/11/2025 , work completed 20/11/2025
Combination boiler service
Customer Service
Quality
Value
I've had Steve service my combi boiler for over 5 years now, he's very friendly and professional in all ways, kept me informed of what he had done. Always kept the area tidy wherever he worked. Id recommend him to anyone and have even passed his contact details on to my friends and family as he doesn't mess you about like some trades do. Thanks Steve
Customer in Tyne and Wear Posted on 20/11/2025 , work completed 20/11/2025
Highly Recomended
Customer Service
Quality
Value
I have used Steve to service my boiler for 10 years now and would highly recommend him. Steve is reliable honest and very reasonably priced I wouldn't think of going to anyone else.
Customer in Tyne and Wear Posted on 15/11/2025 , work completed 07/11/2025
Great work and very communicative
Customer Service
Quality
Value
Steve was contacted and immediately replied to book in a boiler service. He was on time, very efficient and the work was done to a high standard. Top class service and a really nice man.
Customer in Tyne and Wear Posted on 14/11/2025 , work completed 17/10/2025
Very Reliable and pleasant … Great Job
Customer Service
Quality
Value
Steve serviced the boiler and two gas fires for my very elderly parents (aged 91 and 93) both of whom are hard of hearing. He did a great job servicing the fires and boiler and was very punctual. He took great care to explain things to my parents and they felt very safe and comfortable with him. I would definitely recommend him and hopefully he will see them again next year. Thanks Steve.
Customer in Tyne and Wear Posted on 20/10/2025 , work completed 07/10/2025
Honest, reliable and trustworthy.
Customer Service
Quality
Value
Steve came to repair a radiator. He was polite and honest from the start that he may not be able to repair the radiator however, radiator was repaired. Steve was clean and tidy when carrying out the repair. He didn’t leave any mess. I have booked him in again to come back and do some more work on my boiler and for regular boiler servicing.
Customer in Tyne and Wear Posted on 02/10/2025 , work completed 02/10/2025
Very reliable
Customer Service
Quality
Value
Always offers a very reliable and reasonable service. Friendly and helpful-extremely trustworthy-highly highly recommend.
Customer in Tyne and Wear Posted on 16/09/2025 , work completed 15/09/2025
Oven
Customer Service
Quality
Value
Steve did a brilliant job connecting my oven although came across a problem but he sorted it out. Can’t thank him enough.
Customer in Tyne and Wear Posted on 11/09/2025 , work completed 11/09/2025
Great job
Customer Service
Quality
Value
I called Steve initially to fix a leak on my boiler as my usual heating engineer was on holiday. Steve was able to come quite quickly and was totally up front about the likely cost. The job was completely on time and on budget. Steve is personable, professional, and is eager to ensure the job is completed to the customers satisfaction. I would have no hesitation in recommending him to family and friends.
Customer in Tyne and Wear Posted on 11/09/2025 , work completed 11/09/2025
Great work
Customer Service
Quality
Value
Great work by Steve. Serviced our boiler, talked us through everything was ok. Messaged before he came, so we weren't waiting around. Great service.
Customer in County Durham Posted on 29/08/2025 , work completed 29/08/2025
Excellent service
Customer Service
Quality
Value
Boiler service. Robinsons also installed the boiler 2 years prior. Fast, efficient, friendly service every time.
Customer in County Durham Posted on 29/08/2025 , work completed 29/08/2025
5 star service
Excellent service, very friendly and helpful Thank you for coming to do both myself and my grandmas annual service. We could not be happier with the service received!
Customer in Tyne and Wear Posted on 07/08/2025 (Reviewer did not use service)
Service
Customer Service
Quality
Value
Service carried out at specified time, efficiently with the minimum of disturbance. Would recommend.
Customer in Tyne and Wear Posted on 03/08/2025 , work completed 26/06/2025
Trustworthy service
Customer Service
Quality
Value
I’ve used Robinson heating and plumbing several times at my old property , I moved to a new house and had no history on the boiler system there. They gave me lots of advice , carried out a full service and brought the boiler right up to date, for a very reasonable price. Trustworthy and reliable ! ⭐️⭐️⭐️⭐️⭐️
Customer in Tyne and Wear Posted on 09/07/2025 , work completed 17/06/2025
Excellent service
Customer Service
Quality
Value
Steve's responses to our enquiry were prompt and extremely helpful. I would highly recommend his business.
Customer in Northumberland Posted on 26/06/2025 , work completed 26/06/2025
Excellent Service
Customer Service
Quality
Value
Excellent service from Robinson Heating & Plumbing. I needed an old boiler replaced. An appointment was made with Steve to visit my property and view the job. He arrived on time and recommended suitable boilers and prepared quotations for each boiler. A boiler and price was agreed. Communications were excellent throughout. Prior to the install date, several text messages passed each way to organise the chemical flush being put in the system prior to decommissioning of the old boiler. On the date of install Steve texted me confirming the arrival time. He and John arrived promptly. They got on with the job and within 6 hours, I had a fully commissioned new boiler. They cleaned up the workspace and Steve clearly explained the programming on the boiler and the room thermostat controller for the heating system. I will be using this company for my annual boiler maintenance and any other plumbing issues I may have. Can't praise these guys enough.
Customer in Tyne and Wear Posted on 19/06/2025 , work completed 18/06/2025
Superb service and perfect communication
Customer Service
Quality
Value
Excellent service all round, from liaising with our tenants, to carrying out boiler service promptly as arranged. All communication was exceptional, including sending us timely gas safety certificates and invoices. We could not fault the service, and Steve Robinson comes highly recommended.
Customer in Tyne and Wear Posted on 13/06/2025 , work completed 06/06/2025
Fantastic reliable service
Customer Service
Quality
Value
I've used Steve for 4 years for gas inspections. I wouldn’t go anywhere else. Totally reliable, efficient, easy to communicate with. Couldn’t recommend highly enough.
Customer in Northumberland Posted on 07/06/2025 , work completed 06/06/2025
Good reliable seevice
Customer Service
Quality
Value
Steve fitted the boiler last year and had its first service today. I don’t know what Steve could do to offer a better service than he already does. Prompt reliable good price work done to a good standard and always available for any after sales questions.
Customer in Tyne and Wear Posted on 08/05/2025 , work completed 08/05/2025
Outstanding service and workmanship, Steven - thank you!
Customer Service
Quality
Value
So glad we chose Steve Robinson to install a new combi boiler in the postgraduate student house we're the landlords of in Newcastle. Excellent communication and updates before the work was carried out, and after. Steve's follow-up support has been exceptional. Highly recommended.
Customer in Northumberland Posted on 29/04/2025 , work completed 12/10/2018
Excellent Work
Customer Service
Quality
Value
Contacted Steve after being turned down by two engineers for a tricky combi boiler replacement in my son’s flat. Steve gave a good price, completed the work fast and efficiently with a friendly and professional manner. Will definitely use Steve again and would recommend his services.
Customer in Tyne and Wear Posted on 19/04/2025 , work completed 18/04/2025
Great job all round
Customer Service
Quality
Value
Steve was brilliant from first contact. So helpful, efficient and not patronising in the slightest! Fitted me with a brand new boiler - the whole process was quick and tidy.
Customer in Northumberland Posted on 10/03/2025 , work completed 08/03/2025
Annual Gas Boiler Service
Customer Service
Quality
Value
Steve has been servicing both my parents' boiler and mine for several years. He is always punctual, highly efficient, and genuinely kind, a truly reliable professional.
Customer in Tyne and Wear Posted on 07/03/2025 , work completed 07/03/2025
Baxi combi boiler fault.
Customer Service
Quality
Value
Steve arrived promptly, diagnosed problem with central heating boiler, and made temporary repair to get the heating on. Came back to fit replacement parts- boiler now working fine. Nice bloke. Tidy work. Fair price. Definitely recommend to anyone who asks me.
Customer in Tyne and Wear Posted on 26/11/2024 , work completed 26/11/2024