We use cookies to allow us and selected partners to improve your experience and our advertising. By continuing to browse you consent to our use of cookies. You can understand more and change your cookies preferences here.

Endorsed by

Which

?

Trusted Traders

Robinson Heating & Plumbing

Logo on white
Profile thumb robinson png

4.9

53 Reviews

About

Please do not hesitate to contact us

What we do

  • Heating contractors

    • Central heating systems (installation and servicing)
  • Plumbers

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas emergencies
    • Gas safety testing and inspection
    • Power flushing
    • Radiators and central heating
  • More Services

    • lpg

Customer reviews

4.9
53 reviews
Customer Service
5.0
Quality
4.9
Value
4.9
Sort by
Excellent service
Customer Service
Quality
Value
Highly recommend Steve. He serviced my boiler for me last year following a recommendation from a friend and came out today to fix my boiler. He took the time to talk me through the fault and did a thorough examination. He is professional and courteous and I wouldn’t hesitate to recommend him.
Customer in Tyne and Wear07/10/2019
Great business, work and price
Customer Service
Quality
Value
Steve and his team fitted a boiler for me on budget on time. They were all polite, professional and efficient. After sales care and attention was second to none and i would highly recommend Steve and his team to anyone.
Customer in County Durham24/09/2019
Replacement Worcester Bosch Combi
Customer Service
Quality
Value
Friendly, efficient,tidy, competitive. What more can I say! I recommended this firm to a friend who was equally as pleased as myself. I will continue to recommend them.
Customer in Tyne and Wear14/08/2019
Quick quote and completion
Customer Service
Quality
Value
Chose Steve Robinson as part of three recommended quotes by Boilerguide to install a new Combi boiler - nothing wrong with the old Ideal except that it was 17 years old with parts no longer readily available should it have ever failed. We decided that, rather than a radiator check/flush prior to installation of the new Combi, we would prefer a Powerflush to ensure any major deposits were flushed out of the radiators as this operation had never been carried out in all the time we had been in the house (39 years). The Powerflush took 6 hours the first day and the Combi was installed in 5 hours on the second day. Both operations were efficient and courteous with minimum disruptions to the household and the Certification and Warranty were received within 36 hours. Great service and very good competitive price which we had no hesitation in accepting. Recommended.
Customer in Tyne and Wear10/08/2019
Above and beyond
Customer Service
Quality
Value
Had a new boiler fitted by Steve's team, very straight forward, great work and price (also a very good price quoted for annual service). Then asked him to look at a problem with our shower, turned into a complicated affair due to how the shower had been fitted (by a different trader) and different sizes of pipe fitments etc. Long story short - lots and lots of time and effort spent trying to put things right and all for a very reasonable price. Happy customers here. Robinson Heating and Plumbing went above and beyond!
Glen, Tyne and Wear27/07/2019
Excellent service
Customer Service
Quality
Value
I had a new boiler installed and had excellent service from the initial visit through to it being fitted. Steve was very helpful and his staff who installed it were prompt, polite and got the job done in a few hours. I would definitely recommend them and will keep his number for any other work I need doing in future.
Customer in County Durham25/07/2019
Excellent after care service!
Customer Service
Quality
Value
I had a new combi boiler fitted by Steve who was recomended by a friend. Steve's work was excellent, he installed the boiler, took the old one away and left the place clean and tidy. I was told by Steve that I have manufacturers 10 year part and labour warrenty as long as I keep the boiler serviced every year. Steve didn't say he must carry out the service, instead he said as long as I get it serviced by a qualified engieer the warrently will be valid. The boiler after almost two years started to make funny noises, I called Steve who suggested to ring the manufacturers help line who will arrange to send their own engineer to check and repair the boiler, however, when I called helpline, I didn't get much help from them so I called Steve. Steve was extremely helpful, he asked me to leave it with him, he contacted the helpline and got them to ring me to arrange an appointment. I was gob smacked as I never had any tradesman provide this kind of aftercare/service. Steve could easly have brushed his hands off it but to my pleasant surprise he not only arranged the engineer to come out but his text message to me was, and I qoute ''You're my customer mate and I'll see you right''. This goes to show how much he cares for his customers. Steve has won me over for life and I will go out of my way to recomend him as a trusted tradesman and a true gentleman. Thankyou Steve.
Customer in Tyne and Wear09/07/2019
New boiler fitted and moved.
Customer Service
Quality
Value
Recently moved into a new house and needed a new boiler installed and moved. I was recommended Steve by a friend and called him for a quote. He came out the same day and quoted me a good price straight away. He was able to complete the work the next week. The boiler was not originally moved to exactly where I wanted it, however on contacting Steve, he arranged for this to be rectified within a few days without any problems. He also offered a free first service when needed next year for the misunderstanding. His team are polite and did a great job. Steve was easy to contact, knowledgeable and friendly and confirmed my quote quickly by email. All communication and work was to a high standard. I would definitely recommend his services for any boiler installation.
Customer in Northumberland02/07/2019
Boiler service, Radiator installed and washing machine plumbed
Customer Service
Quality
Value
Totally professional and thorough job carried out! Short notice not an issue-engineer was there within 1 hour of making the call for the washing machine issue! Definitely recommend this company for all plumbing/heating services!! Five star service all round.
Customer in Tyne and Wear28/06/2019
Excellent service
Customer Service
Quality
Value
Our boiler stopped on Friday 31/5. We contacted Steve Robinson. He quoted on Monday 3/6 - his quote was £600 cheaper and was fitted and working by Thursday 6th June. Staff polite and efficient but Steve went the extra mile to help us manage our payment in the most efficient way
Lionel Joyce10/06/2019