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Robinson Heating & Plumbing

5.0

109 Reviews

About

Please do not hesitate to contact us

What we do

  • Heating contractors

    • Central heating systems (installation and servicing)
  • Plumbers

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas emergencies
    • Gas safety testing and inspection
    • Power flushing
    • Radiators and central heating
  • More Services

    • lpg

Customer reviews

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5.0
109 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Outstanding service and workmanship, Steven - thank you!
Customer Service
Quality
Value
So glad we chose Steve Robinson to install a new combi boiler in the postgraduate student house we're the landlords of in Newcastle. Excellent communication and updates before the work was carried out, and after. Steve's follow-up support has been exceptional. Highly recommended.
Customer in Northumberland Posted on 29/04/2025 , work completed 12/10/2018
Excellent Work
Customer Service
Quality
Value
Contacted Steve after being turned down by two engineers for a tricky combi boiler replacement in my son’s flat. Steve gave a good price, completed the work fast and efficiently with a friendly and professional manner. Will definitely use Steve again and would recommend his services.
Customer in Tyne and Wear Posted on 19/04/2025 , work completed 18/04/2025
Great job all round
Customer Service
Quality
Value
Steve was brilliant from first contact. So helpful, efficient and not patronising in the slightest! Fitted me with a brand new boiler - the whole process was quick and tidy.
Customer in Northumberland Posted on 10/03/2025 , work completed 08/03/2025
Annual Gas Boiler Service
Customer Service
Quality
Value
Steve has been servicing both my parents' boiler and mine for several years. He is always punctual, highly efficient, and genuinely kind, a truly reliable professional.
Customer in Tyne and Wear Posted on 07/03/2025 , work completed 07/03/2025
Baxi combi boiler fault.
Customer Service
Quality
Value
Steve arrived promptly, diagnosed problem with central heating boiler, and made temporary repair to get the heating on. Came back to fit replacement parts- boiler now working fine. Nice bloke. Tidy work. Fair price. Definitely recommend to anyone who asks me.
Customer in Tyne and Wear Posted on 26/11/2024 , work completed 26/11/2024
Good, efficient service
Customer Service
Quality
Value
Steve Robinson has been servicing my gas boiler for a number of years, ensuring it runs smoothly without breakdowns. He always arrives on time and is friendly and approachable.
Customer in Tyne and Wear Posted on 23/10/2024 , work completed 22/10/2024
Speedy response to an urgent situation
Customer Service
Quality
Value
Steve from Robinson Heating and Plumbing really helped out our charity today. He came at short notice when we urgently needed someone to take a look at the boiler, was able to fix the problem quickly and help us to continue work! Incredibly friendly and helpful, would highly recommend. Thanks again Steve!
Katie in Tyne and Wear Posted on 12/01/2023 , work completed 12/01/2023
Great Work Again
Customer Service
Quality
Value
Fitted Hive Heating for me. 4th time we’ve used Steve and the service is great every time. Very fair pricing and always turns up when agreed. Thanks mate. Mark 👍
Customer in Northumberland Posted on 07/11/2022 , work completed 07/11/2022
Combi-boiler replacement
Customer Service
Quality
Value
Mr Robinson was able to explain in layman’s terms everything I needed to know about the replacement boiler and replied promptly to all my emails. His workers contacted me on the morning of my appointment to let me know when they would be arriving. Adam and his apprentice were very polite, tidied up any mess made and also ensured that they always closed my gate on their trips to the van, to stop my dogs getting out. The work was carried out 1 week after Mr Robinson called to give me the quote, and this figure was the amount I paid.
Customer in Tyne and Wear Posted on 23/05/2022 , work completed 20/05/2022
New boiler
Customer Service
Quality
Value
Brilliant service from Steve & his team. Keeps you up to date & his very professional. I will certainly use again & will recommend.
Customer in Tyne and Wear Posted on 08/11/2021 , work completed 03/11/2021
Boiler fitted and 1st Year Service
Customer Service
Quality
Value
Ideal boiler replaced our old dated baxi Steve's team lead by Adam did a very efficient and speedy job when fitting the boiler and fully cleaned up everything including taking away the old boiler and fittings after themselves. Highly recommended, Steve was very precise and efficient in communications and documentation receipts, followed up with call to Steve as requested @ end of Oct for our 1st service Steve booked us in 4 days later excellent service and boiler found all working perfectly highly recommended Rob Boldon
Customer in Tyne and Wear Posted on 04/11/2021 , work completed 04/11/2021
Excellent work again
Customer Service
Quality
Value
Used This company to fit our boiler and again to get it serviced. Very happy with the work and price. A genuine trusted trader. Use this company with confidence. Thanks
Mark in Tyne and Wear Posted on 11/08/2021 , work completed 11/08/2021
New Boiler
Customer Service
Quality
Value
We needed a new combi boiler to replace our broken one. Steve was quick to respond by phoning on a Sunday morning. I told him my problem and he arranged an estimate on Monday. I contacted Steve on Tuesday lunchtime asking him to do the boiler and it was booked in for the next day. The two tradesmen that turned up were polite and friendly, very good at the job they do, and explained all I needed to know
Customer in County Durham Posted on 24/07/2021 , work completed 21/07/2021
Service and renewed Wireless thermostat
Customer Service
Quality
Value
Excellent service of my boiler which Steve installed a couple of years ago. Then second follow up visit to renew a wireless thermostat. Both done quickly and Covid securely. I would not trust my boiler or heating needs with any other company and would highly recommend Steve and Robinson Heating service to anyone. Thank you for another brilliant job
Customer in Tyne and Wear Posted on 13/07/2021 , work completed 13/07/2021
Professional and reliable
Customer Service
Quality
Value
I contacted Robinson Heating & Plumbing as I needed a Landlord Safety Check on a new build property at short notice. Having arrived, Steve carried out a thorough and professional inspection of the gas appliances within the property, even highlighting an issue that had been missed by the property developer pertaining to the outside flue. I could not fault the service provided by Steve at Robinson Heating & Plumbing, and I would not hesitate to recommend his services to others. I will definitely use Robinson Heating & Plumbing again in the future. David
David in Tyne and Wear Posted on 30/06/2021 , work completed 29/06/2021
Quick and reliable
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Quality
Value
Great quick service with no hassle. Would definitely recommend Steve’s services - will be using him again next year.
Catherine in Northumberland Posted on 25/06/2021 , work completed 24/06/2021
Would highly recommend
Customer Service
Quality
Value
Our old boiler finally gave up the ghost and we found ourselves needing to look for a new one. We had friendly, professional and fast service from the off, the various options and products were given and we felt very confident in the knowledge, expertise and advice given. Fitting was prompt the following day, price very good (we had shopped around and researched) and we felt the fitting was thorough and professional. All communications have been friendly and in a very timely manner. Would highly recommend!
Customer in Tyne and Wear Posted on 14/06/2021 , work completed 08/06/2021
Great for our boiler fix
Customer Service
Quality
Value
Second time Steve's helped us out. Both times he's been fast to fit us in and finish the job. Last time we lost our heating on a bank holiday as well, much appreciated.
Chris in Tyne and Wear Posted on 07/05/2021 , work completed 07/05/2021
Excellent service
Customer Service
Quality
Value
We contracted with Robinson plumbing to install some very nice designer radiators. The guys who turned up were extremely courteous and respectful. The job was completed ahead of schedule and the house was left as tidy and clean as it was when they started. I couldn’t recommend this company more highly. Thank you for a great job.
Customer in Northumberland Posted on 06/05/2021 , work completed 23/04/2021
Boiler Replacement
Customer Service
Quality
Value
I was recommended Steve and got a few quotes for the work, and he was the cheapest by far. Communication was great, the lads were perfectly on time and did a great job, leaving no mess at all. Couldn't recommend more for a good price and a quality service.
Customer in Tyne and Wear Posted on 06/05/2021 , work completed 05/05/2021
Reliable trustworthy business
Customer Service
Quality
Value
Steve has been servicing our boiler and also doing CP12 checks on a property we rent out for many years. On this occasion he quoted to repair the rental house boiler the price and date to fit were agreed and the job was completed on time and to the usual high standard.
Steve in Tyne and Wear Posted on 05/05/2021 , work completed 04/05/2021
Very competent and professional service
Customer Service
Quality
Value
From the initial telephone call which was answered 1st time, Steve gave me a couple of possible dates and times straight away and we booked one in. The lads came in and completed the job in a very quick, competent and professional manner. All very polite and knew what they were doing. No mess left afterwards - nothing to clean up. I would highly recommend to anyone needed some work done and will certainly be using them again.
Customer in Tyne and Wear Posted on 02/05/2021 , work completed 28/04/2021
Quotation & installation
Customer Service
Quality
Value
Steve and his team were really good from the point of quotation through to the installation. Completely hassle free, all work carried out was of a very high standard and no mess to clean up afterwards. Would highly recommend this company.
Rachel in Tyne and Wear Posted on 11/04/2021 , work completed 09/03/2021
Customer care
Customer Service
Quality
Value
Great service, good advice and help very easy to contact.Workmanship and time keeping all very good throughout more than happy to use again.
Customer in Tyne and Wear Posted on 02/04/2021 , work completed 30/03/2021
Great Work by Steve and his Team
Customer Service
Quality
Value
Steve and his team were great from the point of quotation through to the installation of my new boiler. No pushy salesman just help and advice when required! The quality of the work carried out was of a high standard, I would highly recommend Steve if you need any work carrying out! Thanks again.
Customer in Tyne and Wear Posted on 20/03/2021 , work completed 18/03/2021