Ronnie fitted a new tap for me when mine suddenly wouldn't turn off. He was the first to reply to queries, quick with his offer of a visit and very efficient in his work. He took as long as it needed once the job was finished to check that there was absolutely no chance of microscopic leakage, then insisted that if there was any query he would return without question. Through, courteous & professional. A very reasonable price, too, arranged beforehand.