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Rosendales Heating and Plumbing Ltd

4.9

102 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

Organisations and Awards

Nov 2019

About

Why Choose Rosendales
A name you can rely on, we are proud of our referrals and repeat business
In the Heating and Plumbing industry since 2002
Gas installation and full system installations
Underfloor heating
Full Bathrooms and design available
Land lords certification
Service and maintenance
Up to 10 Years Guarantee on all Worcester boilers
We have built a reputation and good name of trust and integrity, throughout Essex and the surrounding areas. Our approach to your central heating and plumbing needs is built on attention to detail and value for money, as we realise that a customer's referral and recommendation is key to our business and is the foundation of the company.
Thank you for taking the time to view our profile, please contact the team and we will be more than happy to help. 

What we do

  • Boiler, central heating and gas engineers

    • Gas safety testing and inspection
    • Radiators and central heating
    • Power flushing
    • Underfloor heating
    • Gas emergencies
  • More Services

    • boiler installation
    • boiler servicing
    • boiler repair

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
102 reviews
Customer Service
5.0
Quality
4.9
Value
4.9
Sort by
Professional in carrying out the boiler installation
Customer Service
Quality
Value
A well organised and professionally executed installation, timely in its arrangement and sensitive to the customers property and surroundings in carrying out the work. A friendly customer interface and useful explanations are given on how the system works.
Customer in Essex Posted on 18/11/2021 , work completed 17/11/2021
efficient and good job
Customer Service
Quality
Value
Alec was efficient and did the job asked of him. He also answered some queries I had and did a couple of extra things without adding to his invoice.
Customer in Essex Posted on 10/11/2021 , work completed 08/11/2021
Installation of new Worcester Bosch and Unvented Cylinder
Customer Service
Quality
Value
Alec and Tom installed a new boiler and unvented cylinder to replace our aging and broken combi boiler, and also installed a new radiator. Right from the start they were very professional and courteous during the work, being respectful to our property by putting down protective floor coverings and tidying up where they worked. The installation was very quick and we were up and running with hot water within a day (the total work took around 2 1/2 days). Alec was always very happy to answer the many questions I had on the installation, boiler, etc. We've been very pleased with the work/new boiler and would definitely recommend to other people.
Jonathan in Essex Posted on 28/09/2021 , work completed 16/03/2021
Reliable
Customer Service
Quality
Value
Really friendly prompt reliable service. Both the engineers that visited were on time, friendly and worked really tidily. Really pleased
Customer in Hertfordshire Posted on 16/09/2021 , work completed 03/08/2021
Replace and fit new bedroom,radiator
Customer Service
Quality
Value
Tom from Rosendales did a great job removing, replacing, fitting and testing our new bedroom radiator. Costing as expected. Tom arrived on time and completed the job without any problems. Radiator was tested and worked. Tom took the old radiator away and left our premises clean and tidy. Would highly recommend Rosendales heating. They also installed our new combi boiler to the same high standard. Will definitely use them again.
Sandra in Essex Posted on 23/07/2021 , work completed 06/07/2021
The trader replied (on 26/07/2021)
Hi Sandra, Thank you for your review. Was a pleasure working with you again. And nice to see our high standards in training paying off in Tom. Once again. Thank you
New Boiler
Customer Service
Quality
Value
Alec and his team arrived when they said, the work was completed in a timely manner and all rubbish was cleared and taken away. I would have no hesitation using Rosendale's Heating And Plumbing Ltd again and would absolutely recommend to family and friends if these need a plumber.
Customer in Essex Posted on 18/06/2021 , work completed 17/06/2021
The trader replied (on 20/07/2021)
Thank you for a brilliant review. And we look forward to working with and your family and friends.
Speedy and very helpful
Customer Service
Quality
Value
Alec and Tom installed a new WB combi boiler at our Saffron Walden address. Our old boiler had ground to a halt leaving us with no heating or hot water just before the bank holiday weekend. Alec came round promptly, offered us very helpful advice about possible options including repair and provided quotes for the different boilers suitable for our house. The work and the service were excellent.
Susan in Saffron Walden Posted on 10/06/2021 , work completed 03/06/2021
The trader replied (on 20/07/2021)
We wish you many happy years with your new boiler. And always here to help.
Very good
Customer Service
Quality
Value
Arrived on time, did the job efficiently, cleared up afterwards. Very good. Would (again) recommend.
Customer in Essex Posted on 20/05/2021 , work completed 17/05/2021
The trader replied (on 20/07/2021)
Thank you for the kind review. And look forward to working with you again
Great work, excellent communication
Customer Service
Quality
Value
We were very happy with Alec's service and will certainly be using him again. He kept us fully informed at every stage and gave us early notice of new issues as they (inevitably!) arose.
Elizabeth in Essex Posted on 13/05/2021 , work completed 10/05/2021
The trader replied (on 20/07/2021)
Thank you for the review. And hope with your new boiler, we will see you each year for the service.
Valve replacement and Boiler service
Customer Service
Quality
Value
I contacted Alec at Rosendales plumbing because radiators were heating up even though only the hot water was switched on. Alec knew that the problem would be the Honeywell valve and this would need replacing. Alec fitted us in the next week and also serviced the boiler at our request. Everything was completed quickly and efficiently and for a very reasonable cost. We would recommend him highly.
Customer in Essex Posted on 08/05/2021 , work completed 06/05/2021
The trader replied (on 20/07/2021)
Thank you for the review. And glad to be of service, and to fix the issue you were having.
brilliant job
Customer Service
Quality
Value
Alec and Tom Always have been extremely helpful and did everything they said they would and more. They were on time and worked quickly installing our new boiler.
Customer in Essex Posted on 06/05/2021 , work completed 04/05/2021
The trader replied (on 20/07/2021)
Many thanks for the review, and wish you many happy problem free years with the boiler.
Excellent Work
Customer Service
Quality
Value
Alec and Tom fitted me in to the diary at short notice to replace a faulty boiler. Communication before the visit was excellent, and all my questions answered. When the day came, they were with me exactly when stated, and set to work. The work was completed in good time, and to a very high standard. The area around the boiler was left very clean and tidy. There is nothing for me to do! Excellent service, very accommodating and reasonably priced.
Jonny in Essex Posted on 26/04/2021 , work completed 26/04/2021
The trader replied (on 20/07/2021)
Thanks for the lovely review. And hope you have many problem free years with your new heating system.
Great work and very reliable!
Customer Service
Quality
Value
Alec installed a new boiler for us today and he did a fantastic job! The work was completed really quickly and everything was done to a high professional standard. Very competitive price too. We couldn’t be happier and we would definitely recommend! He even went the extra mile and fixed a valve on our radiator. Thank you so much Alec!
Customer in Essex Posted on 12/04/2021 , work completed 12/04/2021
The trader replied (on 20/07/2021)
It was so nice working with you. And thank you for the review.
Visited to look at the job - kindly sorting out both problems on the spot
I found Rosendales through recommendation and finally got around to asking for a quote to fix a tap and shower. The tap had been an irritant since it was installed, with poor flow and often no flow at all. Mr Rosendale visited when agreed - email contact and response was quick. With Covid regulations still in force he wore a facemask and kept a good distance. He checked out both problems and advised that no work needed doing beyond cleaning out the tap spout, which he did on the spot. He checked the piping, shower and gave advice, explaining why there was a problem. We were really impressed and pleased not to have to have any work done. Based on this experience and other recommendations from local people this firm would be our first choice to deal with future problems.
Customer in Essex Posted on 14/03/2021 (Reviewer did not use service)
The trader replied (on 20/07/2021)
No problems at all. And hopefully the issues went away with the simple process.
Replacing a regular boiler with Worcester Bosch Combi
Customer Service
Quality
Value
From the initial quote to completing the work both Alec and Tom were professional, punctual and extremely helpful. They kept me up do date with everything they did and managed to complete the work a day earlier than expected. I have used many plumbing services over the years but have to say they were easily the best. I couldn't fault them at all, highly recommended and I will have no hesitation calling upon their services in the future!
Customer in Essex Posted on 11/03/2021 , work completed 11/03/2021
The trader replied (on 20/07/2021)
Thank you for such a lovely review. We always try to do our best, and its nice its recognised. Once again Thank you, for your review, and look forward to working with you again.
Very good
Customer Service
Quality
Value
First appointment postponed, but new one fixed very quickly. Work done cheerfully and efficiently on time and on budget.
Customer in Essex Posted on 11/03/2021 , work completed 05/03/2021
The trader replied (on 20/07/2021)
Thank you for the review, and understanding for the re-arrangement of the appointment. And look forward to working with you again soon.
Radiators
Alec from Rosendales came and was very Covid aware, also very mindful of our new carpets with footwear and also reinstallation some radiators. Very conscientious and good work, stayed to test and ensure work was completed. Nice guys and will use again. Phil Morgan
Phil in Essex Posted on 11/03/2021 (Reviewer did not use service)
The trader replied (on 20/07/2021)
Thank you for your review, and allowing us to work in your beautiful home.
Outstanding good
Customer Service
Quality
Value
I was given Alec's details by someone I knew. Just to say that I am very happy with him and his service and all done in a very timely manner. I would thoroughly recommend to anyone.
Customer in Essex Posted on 11/03/2021 , work completed 09/03/2021
The trader replied (on 20/07/2021)
Thank you for your kind words. And look forward to working with you again in the future
Plumbing
Customer Service
Quality
Value
Was extremely impressed with the work. Alec is extremely professional, very friendly and trustworthy. The work was excellent and kept me fully up to date during the project too. Very happy. Would most definitely use again. Thanks
Customer in Hertfordshire Posted on 23/02/2021 , work completed 22/02/2021
The trader replied (on 20/07/2021)
Its so nice to receive a review like this. We always try our best to go the extra mile and help where we can.
On time, worked confidently and effectively
Customer Service
Quality
Value
Second time I have used Rosendales for plumbing jobs. On time and efficient. Friendly and professional.
Customer in Essex Posted on 12/11/2020 , work completed 05/11/2020
The trader replied (on 20/07/2021)
Thanks for the review, and look forward to working with you once more
Excellent Service
Customer Service
Quality
Value
My family have used Rosendales for several years now and the work has always been excellent. The communication is great and they are always friendly and available to help. Incredibly fair on cost too and value the relationship with their customers. I recommend them highly.
Phil Posted on 04/10/2020 , work completed 01/10/2020
The trader replied (on 20/07/2021)
Always a pleasure to help you and the family. Thank you for the kind review
New Worcester Bosch Boiler.
Customer Service
Quality
Value
Rosendales Heating & Plumbing did an excellent job. From the start they turned up on time and got straight down to work. The boiler arrived shortly after from the supplier, and they kept me informed of their progress, and fully instructed me on completion. They removed all rubbish including the old boiler and tidied up. With my experience of them I personally recommend this company.
Customer in Essex Posted on 23/09/2020 , work completed 27/08/2020
The trader replied (on 20/07/2021)
Thank you for you review. Nice to see hard work and training paying off. And look forward to working with you in the future.
Great service
Customer Service
Quality
Value
I have had a selection of plumbing jobs outstanding for some time. I finally managed to find Rosendales Plumbing who responded to my phone message and arranged to come to me a few days later. Tom was on time - he was very friendly and worked quietly and efficiently. He wore a protective face mask and kept his distance all the time he was indoors. He took less time than I expected and cleaned up thoroughly afterwards. Good service and quality workmanship - well pleased.
Customer in Essex Posted on 06/08/2020 , work completed 03/08/2020
The trader replied (on 20/07/2021)
Its nice to see the training we put into place with the employees paying off. And very pleased to hear your kind words regarding Tom.
Always responds quickly and great value
Customer Service
Quality
Value
Alec has helped us out a number of times and we completely trust him. He’s always honest and goes of his way to help. He’s always made time to fit us in when it’s urgent. Can’t thank you enough!
Customer in Essex Posted on 06/08/2020 , work completed 30/07/2020
The trader replied (on 20/07/2021)
Its reviews like this, that make the job worthwhile. So nice to be trusted by our customers.
Speedy Gas Boiler Installation
Customer Service
Quality
Value
I found Rosendales Heating & Plumbing under a list of recommended installers on the Worcester Bosch web page. Alec got in touch with me very promptly and came around within an hour of his phone call to provide an estimate. I was impressed with his knowledge and straight forward manner. I agreed to accept his quote for replacing my old gas central heating boiler. The work included installing a filter and flushing the system through. The job was completed one week after my initial query on the Worcester Bosch web page. The work was done quickly and expertly in less than a full day. I am very pleased with the results and highly recommend Rosendales for their prompt and expert work.
Bryan Posted on 05/07/2020 , work completed 03/07/2020
The trader replied (on 20/07/2021)
Thank you for the kind review. And look forward to working with you in the future.