Endorsed by Which?

Rudkin & Herbert Limited


30 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–16:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.


Our story began in 1992 where the business started from owning one small van in Leicester carrying out boiler works to now a fully-grown business trading in the hot water and heating industry. We provide high-quality and reliable full central heating installations, plumbing and bathroom services within Leicestershire.

Why choose us?

Qualifications & Accreditations - We hold a range of qualifications and accreditations, including Which? Trusted Trader, Gas Safe, OFTEC, FSB, MCS, Logic and RECC certified.

Bespoke Service - Our central heating and plumbing service is custom designed for all your needs and tailored to your property from start to finish.

Aftersales Service - We can offer up to 10 years manufacturer's guarantee and our own 12 months on labour and materials after installation.

To see more reviews, visit our review profiles on TrustPilot, Reviews.co.uk, Google Plus.

What we do

  • Plumbers

    • Unvented cylinder installation and maintenance
    • Emergency plumbing services
  • Bathroom fitters

    • Wet rooms
    • Accessible bathrooms and showers
    • Bathroom design services
    • Bathroom refurbishment
    • Bathroom suppliers
  • Renewable energy

    • Ground source heat pumps
    • Biomass
    • Solar panels
    • Solar water heating
  • Boiler, central heating and gas engineers

    • Radiators and central heating
    • Gas safety testing and inspection
    • Gas emergencies
    • Power flushing
    • Underfloor heating
  • More Services

    • boiler installation
    • boiler servicing

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

30 reviews
Customer Service
Sort by
Brilliant transformation
Customer Service
Bathroom converted to a wet room to a very high standard by a superb team of assorted skills. Very impressed with the workmanship, friendliness and work ethic of the team and the way they all worked together. Work was completed in the time frame promised and everything cleared away and cleaned up at the end. Regular visits throughout by the Manager.
Customer in Leicestershire Posted on 02/09/2022 , work completed 26/08/2022
Would highly recommend
Customer Service
My mum had a wetroom installed. We would highly recommend Rudkin and Herbert. Thank you to Paul, Joe, Nick and Tom for all of their hard work. Thanks to Rob and all the office staff, all very friendly and approachable. Thank you.
Customer in Leicestershire Posted on 14/07/2022 , work completed 08/07/2022
Great team and service :)
Customer Service
Ian was great when he came to quote. Paul and Ed did a fab job fitting and explaining everything. Tracey was wonderfully helpful helping to sort the paperwork etc. A great team all-round! Thanks :)
Demelza in Leicester Posted on 02/07/2021 , work completed 02/07/2021
Brilliant New Boiler
Customer Service
As we are in our early 80s the decision to have a new boiler was major. From the initial visit by Ian, the office staff dealing with questions to yesterday when Paul and his colleague came to do the work the whole team have been excellent. Kind, considerate, efficient, explained in detail and cleaned up so well. We are delighted and grateful for such a friendly company that has taken such care of our plumbing needs over the years.
Norman and Christine in Leicester Posted on 20/04/2021 , work completed 19/04/2021
Excellent Work
Customer Service
All work carried out with expert knowledge at hand. Patient and polite workmen who appreciated that my elderly mother required heating during the cold spell. Minimum disruption of vital services and hardly knew the workmen were around. All rubbish cleared. I have used Rudkin for 20 odd years and would highly recommend them. They are ‘my plumber’.
Customer in Leicester Posted on 12/04/2021 , work completed 07/04/2021
High quality work and trustworthy
Customer Service
We had a boiler refit, moved the hot water cylinder, added new radiators, upgraded others, had the system flushed and checked all was working including balancing the water pressure. They advised us on the most energy efficient system for the house and quoted accurately. They offered us a reasonable regular aftercare service too. They worked efficiently and were very clean around the house. Jason and Joe were a pleasure to have working in the house for 4 days, they always consulted us about positioning of new radiators and boiler and were always polite and patient with us. I'd highly recommend them.
Customer in Leicestershire Posted on 27/07/2020 , work completed 16/07/2020
Excellent service and results
Customer Service
I previously used Rudkin & Herbert to replace my central heating system and they did an excellent job so I got them back to refurbish my downstairs toilet. I needed the room completely gutting, a new suite installed, a boiler boxed in, a lot of piping moved plus plastering and tiling. Everything went perfectly from start to finish. Ian came round, we discussed options and he produced a clear, detailed design and quote, which was very reasonable. The work itself, by Simon, Nick and Minty, was carried out very efficiently and to a high standard and the results are excellent. Throughout everyone involved was friendly and helpful and I would unhesitatingly recommend them.
Customer in Leicester Posted on 26/06/2020 , work completed 24/06/2020
St Philip & Sr James Parish Church, Ratby heating boiler replacement
Customer Service
I would like to say a big thank you from St. Philip & St. James Church, Ratby for our new boilers installation. We were very pleased with the professionalism of your company in all aspects of the work from quotation through to handover including explaining how to operate the control unit. May I say a big thank you to Glen, Riley, Jason and Joe for their amazing workmanship, the installation is a work of art. I was impressed with the care and clean way of working a credit to your company. I would not hesitate to recommend Rudkin & Herbert to anyone in the diocese and indeed to anyone else requiring your type of services. I'm pleased to say everything is working well.
Customer in Leicestershire Posted on 03/02/2020 , work completed 31/01/2020
The trader replied (on 06/02/2020)
Thank you very much for your kind review - it is most pleasing to hear when a job has been done well. We will of course pass your thanks onto the lads involved! The Rudkin & Herbert Team
Excellent workmanship completed to an extremely high standard
Customer Service
Rudkin & Herbert Limited were employed to perform a complete re-fit of a family bathroom and en-suite shower room plus installation of a mains pressure hot water system. From planning to completion, communication has been excellent ensuring that we were kept informed about all aspects of the work undertaken. Every element in the process of totally transforming these areas has been completed to an extremely high standard, and the final result is outstanding. The fine tuning on site was always done through consultation and we very much valued input and direction from what is clearly a very experienced team of capable craftsmen. Helpfulness was in abundance from all those involved, and almost felt like bringing the family in to do the work. This is a company that goes all out to deliver exactly what has been planned, and to do it to an exceptionally high standard within an agreed timeframe.
Neil Posted on 05/12/2019 , work completed 28/11/2019
The trader replied (on 20/12/2019)
Thank you, Neil, for your review! We are happy that you are pleased with our service! We have rewarded the lads on the brilliant job! - Rudkin & Herbert Team
New Boiler and Radiator Plumbing
Customer Service
I would happily recommend Rudkin and Herbert for any heating works you may require. From the initial quotation visit with Ian who was more than happy to spend time discussing all the options available to the completion of the works. Thank you Glenn and Joe for doing a fantastic job with fitting our new boiler and radiator valves and Glenn and Ed for returning at a later date to date to re-plumb one of our radiators. I have a little bit of a finickety streak when it comes to workmanship and I can happily say that I am extremely pleased with the work done. Everyone was more than happy to spend time working out the best way of doing things rather than necessarily the easiest and there was definitely no settling for 'that will do'. Communication with everyone in person and on telephoning/emailing the office has always been extremely professional. Thank you Rudkin and Herbert!
Customer in Leicestershire Posted on 26/10/2019 , work completed 24/10/2019
The trader replied (on 05/11/2019)
Thank you for your lovely review and the time to send in your review! We will ensure to reward Glenn and Joe for the amazing job! - Rudkin & Herbert Team