Endorsed by Which?

Rudkin & Herbert Limited


30 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–16:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.


Our story began in 1992 where the business started from owning one small van in Leicester carrying out boiler works to now a fully-grown business trading in the hot water and heating industry. We provide high-quality and reliable full central heating installations, plumbing and bathroom services within Leicestershire.

Why choose us?

Qualifications & Accreditations - We hold a range of qualifications and accreditations, including Which? Trusted Trader, Gas Safe, OFTEC, FSB, MCS, Logic and RECC certified.

Bespoke Service - Our central heating and plumbing service is custom designed for all your needs and tailored to your property from start to finish.

Aftersales Service - We can offer up to 10 years manufacturer's guarantee and our own 12 months on labour and materials after installation.

To see more reviews, visit our review profiles on TrustPilot, Reviews.co.uk, Google Plus.

What we do

  • Plumbers

    • Unvented cylinder installation and maintenance
    • Emergency plumbing services
  • Bathroom fitters

    • Wet rooms
    • Accessible bathrooms and showers
    • Bathroom design services
    • Bathroom refurbishment
    • Bathroom suppliers
  • Renewable energy

    • Ground source heat pumps
    • Biomass
    • Solar panels
    • Solar water heating
  • Boiler, central heating and gas engineers

    • Radiators and central heating
    • Gas safety testing and inspection
    • Gas emergencies
    • Power flushing
    • Underfloor heating
  • More Services

    • boiler installation
    • boiler servicing

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

30 reviews
Customer Service
Sort by
New Combi Boiler Installation
Customer Service
Rudkin and Herbert fitted a new Worcester Bosch Combi Boiler in place of the existing boiler, removing water tanks and cylinder from the loft. The tanks had recently caused problems due to a leak which resulted in damage to the back bedroom. Glenn and Joe, who carried out the installation, did an excellent job from protecting the carpets, installing the boiler, removing tanks and cylinder, and flushing and checking the central heating system, all within the agreed timescale (this in spite of problems with older radiators, one of which had probably not worked properly for years!) Both Glenn and Joe were friendly, helpful and considerate - my wife and I are both in our 80s - and the office staff were as well. All in all an excellent outcome - warm house, hot water on demand, a more powerful shower, no tanks in the loft, and all completed in less than 3 weeks from initial quotation. Yes, I would recommend this trader!
Customer in Leicester Posted on 12/10/2019 , work completed 27/09/2019
The trader replied (on 29/10/2019)
Thank you for your lovely review! We are happy that you are satisfied with our service! We will ensure to reward the lads on a brilliant job! - Rudkin & Herbert Team
Excellent throughout
Customer Service
I would like to thank Rudkin and Herbert for the excellent work that was carried out on my bathroom adaptation - the work was carried out like clockwork, from one tradesman to another leaving, Pete, Simon, Chris and Rob and the staff in the office were excellent. I would highly recommend Rudkin and Herbert and congratulate them on there skilful work.
Graham, Leicestershire Posted on 27/02/2019 , work completed 27/02/2019
The trader replied (on 26/04/2019)
Thank you Graham for your review! We are happy that you are satisfied with your review. - Rudkin & Herbert Team
Rudkin and Herbert
Customer Service
Very pleased with the quality of the work ( fitting of new shower) .Work involved re-instating existing shower cubicle which is better than new! Both Steve and Nick were courteous and carried out the works to a high standard
Customer in Leicester Posted on 25/02/2019 , work completed 19/02/2019
Professional, hardworking & trustworthy- Fantastic job.
Customer Service
From the quote to the finished job we have been over the moon with the company. They are professional, punctual, hardworking and have done exactly what they said they were planning to do. Ian who did a thorough assessment of the work and tried to think of every possible thing to ensure that our supply was fast and efficient compared to other companies who were not so thorough. Glen and Joe worked non- stop and ha e done a fantastic job, they turned up when they said they were going to and always polite and friendly even when they had encountered problems along the way (due to this the bature if our property) to which they were able to solve with minimal disruption and with a lovely finish! We would definitely recommend this company, although make sure you have plenty of coffee and sugar in stock! Thanks again.
Customer in Northamptonshire Posted on 12/02/2019 , work completed 08/02/2019
Pleasant and competent tradesmen.
Customer Service
Pleased with the work quality and explanations of any mods required. Very competent plumber.
Nicolas, Leicestershire Posted on 17/12/2018 , work completed 17/12/2018
Customer Service
Jason and Cameron worked very hard for five days to complete a very difficult task of removing small bore heating, replacing with 15 mm and a new Cylinder. Their attitude was excellent and the site was kept clean and tidy, I would thoroughly recommend these guys and Rudkin & Herbert.
rodney Posted on 17/09/2018 , work completed 17/09/2018
The trader replied (on 12/10/2018)
Thank you Rodney, we appreciate your time for your review! We will ensure reward Jason and Cameron for their hard work :)
Superb Services
Customer Service
I had new boiler and few quotation but this was the best with a visit by the director himself Well explained with time & date confirm Work was carried out very well by very good engineer All rubbish cleared and place cleaned Superb 10 out of 10
Muslim Rajani Posted on 01/11/2017 , work completed 01/11/2017
The trader replied (on 16/11/2017)
Thank you Muslim for your review on us! We appreciate your time to leave these comments! :)
Excellent all round service, highly recommended
Customer Service
Central Heating Boiler replacement, including some upgrading /improvements to central heating system.
Which? Trusted Traders Consumer Posted on 12/10/2017 , work completed 12/10/2017
Great service
Customer Service
We had conventional heating system replaced for Combi Boiler, new towel rail and thermostatic shower fitted. Fitters were very friendly. Our home was treated with respect. They did amazing job. My only wish is for all appliances being made by Worcester Bosch and all the fitters/tradesmen being at least have as good as the ones from Rudkin & Herbert. Thank you
Which? Trusted Traders Consumer Posted on 04/10/2017 , work completed 04/10/2017
Best all round
Customer Service
Work was quoted for within 24 hrs of initial visit Work started on installation of a Worcester Combi Boiler and new radiators exactly to the hour as promised and agreed All work completed in 4 days including stripping out and disposing of old tanks and boiler. Returned to fully explain controls. So satisfied they are installing a replacement boiler in another house of mine.
Which? Trusted Traders Consumer Posted on 28/04/2017 , work completed 28/04/2017