S & M Plumbing & Heating

S&M put a new walk-in shower for us a few years ago, and we were happy with the work, so they were our go-to people when we wanted a new boiler. Mike measured up 9th May, John and Chris put two new radiators and four thermostatic valves on 15th May and a new Worcester boiler yesterday 18th. Cheerful and hard workers, all rubbish removed and everywhere left tidy. Very pleased with the work done and the price. So helpful and friendly, would certainly recommend. Thanks everyone.

This week I had the pleasure of meeting Mike and John from S&M. I was initially very impressed with the service S&M provided which was reinforced when John arrived to fit a new Worcester Bosch boiler. They were both very polite and professional and listened to me (the customer) to my needs and requirements. The job was carried out exactly as they promised/estimated. John was outstanding he is an excellent, and knowledgeable heating engineer, he arrived on time on both days and was respectful to both us and our property. His attitude to his work was quite refreshing not accepting anything but the best, he did a great job, I couldn't be happier. I certainly hope S&M realise the wonderful asset they have in John, I would certainly recommend them.

This is an easy review and a rare one-word summary; Brilliant! But of course you need more, so I’ll elaborate. From start to finish S & M were wonderful to work with. Initially Mike came to assess the job and recommended a combi boiler to replace our existing traditional boiler system. We didn’t just want a simple replacement, we wanted the new boiler to be far better than the old one, improving the level of heat that we experience in our extension, as well as the water flow rate to our two showers, things that the old boiler struggled with. After commissioning the job John and Chris came out to do the work, and they were great! They were only with us for three days, and were very friendly, respectful and tidy at all times. They worked very quickly, first installing quite a lot of new pipework (we were moving the boiler downstairs to a new location), setting up the new boiler and then switching us over to the new system. They then removed and disposed of all the old kit, which included a hot water cylinder and header tanks. Our new combi boiler is fantastic. The house has never been warmer, and that includes the extension, and the shower flow rate is so good that you’d think we’d installed two power showers! Mike had obviously sized up the job perfectly. I can heartily recommend S & M and will definitely be back in touch with them again when the need arises. Thank you S & M!

I am pleased with the service, from quotation to installation. Every step is clearly explained and well executed. The new boiler was installed by John, who is very friendly and detailed oriented. Thank you S&M Plumbing！

We contacted S&M having used them before, about our broken boiler, Mike attended the very same day and provided us a quote for a new one which we accepted. John came out within the week to install the new boiler and several other components, he was a pleasure to have in our home, very polite and professional! Very efficient service and we wouldn’t go anywhere else! Thank you!

The work was carried out by John and Chris from S+M Plumbing. A great pair of professionals who clearly were experts at their individual roles and working together, which they carried out with courtesy and a touch of humour. They like chocolate! The work was complicated as this involved removing a Baxi back boiler and creating new pipework for a new Worcester Bosch boiler installed in a new location. This involved some underfloor work and additionally fitting an Aqualisia combi adapter for the shower unit, which avoided major reworking of my shower area. Work was competed sooner than I expected and all waste including the old boiler removed and fireplace tidied up. A first class project from everyone on the team, John Chris, Mike and Steve. I had several quotes from other companies for this project however unlike the others, Mike spent a considerable amount of time going through the detail including the best location. Follow-up questions were answered promptly. Price was acceptable as was start date a key feature being the contract being allocated on the basis of Mikes's excellent customer service. John and Chris were unknown and did not disappoint The business should be very proud of them.

The work today was carried out by John and Chris from S+M Plumbing and Heating, both extremely polite and friendly fellows. The job was very demanding in that they had to remove an existing Wooster Bosch boiler from a very constricted fitted cupboard in the kitchen which further involved removing sections of cupboard top and base and a section of the underfloor plywood and insulation to fit a new 28mm feed gas pipe running from the gas meter cupboard at the front of the property through the garage internally and then to the rear of the property under floor. They then had to fit the new Wooster Bosch boiler into the same space (a bigger and heavier boiler), pipe up and test the unit. This was to their great effort all completed and I had a fully working boiler and hot water and heating before they left. An excellent job by very professional and knowledgeable tradesmen.

S&M fitted a new boiler for us. Swift, excellent work from the company. John , our boiler fitter, was brilliant from start to finish. He was prompt, tidy and a pleasure to have in the house. The whole fit was fraught with difficulty as we had issues with gas pressure that Cadent failed to sort for 6 weeks. Throughout this John made sure he was able to come back and commission the boiler as soon as possible. S&M plumbing did an excellent job and I would thoroughly recommend them

Great company, really helpful and efficient. Can’t thank them enough. Attended to a leak really quickly. Much appreciated. Would definitely recommend.

John installed our new boiler and it was a pleasure to host him. Initially, he had to contend with a problem with the old gas infrastructure which was not on the plan and he did so neatly and professionally. He kept us informed throughout and left the place clean and tidy at the end. Like all his colleagues at S & M he gives the impression that once the work is complete he will still be contactable in case of any issue. This is why we have been using S&M for major projects since 2018. The very few times problems have arisen they have been faithful to their promises and turned up in a timely way to sort things out.