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S Nash Roofing Ltd - Suffolk

5.0

45 Reviews

Organisations and Awards

Oct 2019

About

A Small family company with over 40 years experience in the trade.
Branches in London and Bury St Edmunds in Suffolk. We can cover all areas in between.

Call us today. Check website for recent reviews from our customers.

New roofs, Slating and tiling, High Performance flat roofs. Velux roof windows. Leadwork. All budget repairs.Moss go roof cleaning service. Guttering and gutter cleaning. No Job to small. Fully insured. Insulation systems to conform to current building regulations. Long guarantees, 25 years for new roofs. 15 years for new flat roofs.

Fault finding and free advice.

What we do

  • Roofers

    • Flat roofing
    • Lead work
    • Roof and skylights
    • Emergency roofing service
    • Guttering, fascias and soffits

Customer reviews

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5.0
45 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
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A man of his word, who works to a high standard
Customer Service
Quality
Value
We recently moved to Suffolk and needed to have quite a bit of work done to our house and garage roofs, including treating the tiles, replacing the fascias, soffits and guttering. Simon was easily the most impressive person we contacted (we reached out to c. 10), coming to provide a quote in a timely manner, and demonstrating his professionalism from the very first moment. Based on this, we were convinced he was the right man for the job. As such, we scheduled the work. He was also very accommodating with dates. Simon arrived promptly every day, was always polite, and worked tirelessly; often around the rainy weather. He was extremely trustworthy, carrying out some work when we were on holiday. Throughout the job, he provided us with photos of what he was doing. Needless to say, we are more than happy with the finished work and Simon is top of our list, should we need any more work done.
Customer in Suffolk Posted on 09/12/2023 , work completed 01/11/2023
The trader replied (on 17/01/2024)
Thanks for taking the time to leave me this review. I much appreciated you picked us to do the job for you and are happy with the results. I will be in touch to check the roof softwash as it's had time to work. Thanks again Simon
Very professional and efficient.
Simon repaired our chimney stack and replaced our old broken tiles recently. He inspected our roof and reassured us the whole roof didn’t need replacing. Our roof is old and had been leaking for some time it’s completely watertight now thanks to Simon's great work. He is efficient professional and very reasonably priced. Whilst he was here he cleared our gutters too with no extra cost. We would highly recommend Simon 100% it’s reassuring to know a first-class tradesman living close by. We will definitely use Simons's services again.
Customer in Suffolk Posted on 20/10/2023 (Reviewer did not use service)
The trader replied (on 20/10/2023)
Thank you for taking the time to post a great review for me. I appreciate it and your business. Thanks again, 5 star customer.
Problem solved
Customer Service
Quality
Value
Simon has solved a long standing problem with the leaking roof of my large summerhouse. The roof is ultra flex and lead and it was hard to identify where it was leaking. He did not take the expensive option of replacing, but determined to find the source of the problem, which he did. He is knowledgeable and reliable and reasonably priced. Simon, you succeeded where others have failed! Thank you!
Customer in Suffolk Posted on 10/06/2023 , work completed 10/06/2023
First Class Service
Customer Service
Quality
Value
We had to have a large section of roof re-tiled. Also we had roof soft-wash due to moss problem. Simon and partner really did go above and beyond sorting out extra problems on the way. Prompt efficient service and we were very pleased and relieved to get problems sorted. It was like having Batman and Robin on the premises.
Customer in Suffolk Posted on 20/03/2023 , work completed 10/03/2023
Replacement lead
Customer Service
Quality
Value
This was the first time that we had used Simon and will definitely be my 'go-to' roofer from now on. An excellent guy - very professional and friendly. He identified the issue that had been causing a leak on and off for a couple of years and the work completed swiftly. The roof had previously been looked at by two other roofers who always put it down to a slipped tile. It was in fact the result of inappropriate sized pieces of lead that had been there since the house was built in 1989. These were replaced with one larger piece - job done. Would absolutely recommend.
Customer in Suffolk Posted on 18/11/2022 , work completed 09/11/2022
Goes above and beyond!
Customer Service
Quality
Value
Simon arrived on time and was friendly and knowledgeable. He swiftly set to work on re-leading my leaking roof light. I asked him about another problem I had with needing a small section of my fascia replaced and he was kind enough to shoot straight up the ladder and replace it. He went out of his way to help me, as he hadn't quoted for the additional work and didn't actually charge me any extra. I really appreciated him going above and beyond. I am very happy with his work and wouldn't hesitate to recommend him.
Customer in Suffolk Posted on 08/11/2022 , work completed 08/11/2022
Fantastic Service..
Customer Service
Quality
Value
Simon came to our rescue after damage occurred to our 3 year old roof and the previous roofing company refused to honor our 30year guarantee. I would have no hesitation in recommending Simon to anyone. He keeps you informed at each step, doesn’t leave you guessing and does exactly what he says. He’s reliable and has integrity…unlike the other outfit. Thanks for a professional service Simon.
Customer in Suffolk Posted on 14/03/2022 , work completed 11/03/2022
Reliable and consistent
Customer Service
Quality
Value
Simon has done many domestic jobs for me over several years. He is always very responsive and helpful at the assessment and investigation stage. He never fails to follow up on what is agreed and does the work to a high standard, thoroughly and as agreed. I highly recommend him and wish all services suppliers were as customer-oriented and responsive. He is straightforward, listens and makes sure his customers are happy.
Nigel in Suffolk Posted on 15/02/2022 , work completed 03/02/2022
Excellent
Customer Service
Quality
Value
We moved to the area a year ago into an old renovation property, Simon has been out several times to help and always does a fantastic job, he is friendly, quick and always goes out of his way to help. I would highly recommended him, he fixed both of our chimney stacks for us, capping off and replacing cowling, provided quotes and advice for our roof which was in ill repair and has helped us with some internal damp problems related to this as well. Could not say any more how thankful we are for his help and will continue to use him in the future.
Customer in Suffolk Posted on 09/02/2022 , work completed 09/02/2022
Excellent roofing work
Customer Service
Quality
Value
We recently moved into a bungalow near Bury St Edmunds. The property was a probate sale, and had been unoccupied for about a year. Simon Nash came in to give us an estimate for the roof work that our surveyor suggested needed to be done. He was shown around by our estate agent as we were all in Covid 19 Lockdown and were unable to visit the property ourselves. He estimated for repairing the roof lining, cleaning a very large amount of moss from the roof, and installing new guttering throughout. He wasn’t able to start straightaway after we moved in, as there was a considerable amount of bushes, ivy, and climbing plants growing on the walls of the bungalow which had to be dealt with by a tree surgeon. Once this was done Simon quickly made a start. He came when he said he would, and he and his colleague worked really hard. All the moss was removed, which was considerable, and the roof was washed and treated to stop it coming back. They then replaced all of the guttering which upgraded the appearance of the bungalow by 100%. They cleaned all of the soffits which were filthy, and even cleaned up to the high points on the eaves which was above and beyond what they were employed to do. Also Simon installed a weather vane for me at no extra charge. Simon came back the next day and repaired the roof lining. They were so pleasant and helpful, and all of the work was carried out to a high standard. I would recommend Simon Nash to anyone that needs roofing work done.
Jessie in Suffolk Posted on 01/07/2021 , work completed 24/06/2021
Replacement Roof
We are moving house and had a bad a review by a surveyor, which we knew to be inaccurate. We were told our roof was at the end of it's life and the tiles were too old and needed replacing, even though the tiles had been replaced relatively recently! We called Nash Roofing for a quote for the work we thought we needed doing. He arrived on time, thoroughly checked the roof and tiles, and categorically refuted the surveyors claims. He was polite and extremely knowledgeable, completely honest, and would not take payment for his visit. I would honestly recommend him to anyone.
Patrick in Suffolk Posted on 11/03/2021 (Reviewer did not use service)
Lobby Roof Repair
Customer Service
Quality
Value
I had a bad leak in my bungalow lobby roof. A friend recommended Simon so I gave him a call. He came out the next day to take a look and forwarded a quote via email. It was very clear what work was covered and it included an additional sum if the actual roofing boards needed replacing. I felt the quote was very reasonable so I agreed via email and Simon came within a few days when the weather was suitable. A very professional job was done and the additional work was not required. Simon explained what he was doing and showed me the problem. A very likeable professional guy who I would have no problem recommending to others.
Allen in Suffolk Posted on 08/02/2021 , work completed 26/01/2021
Everything done as promised
Customer Service
Quality
Value
Simon helped us out of a hole, when we had a very upset tenant with several leaks and the agents couldn't find a roofer. He remortared the ridge and despite the dreadful weather managed to get there sooner than expected. The cost was as agreed and everything that was promised was done. A very good experience.
Customer in Suffolk Posted on 07/09/2020 , work completed 01/09/2020
Really pleased with the work done
Customer Service
Quality
Value
I was happy to have found Simon. He is professional, knowledgeable and friendly. Which is reassuring when you have a leaking roof. The price he charged was very reasonable. Especially when a previous quote from another company, included the price of scaffolding. This would have been totally unnecessary for the minor repair and maintenance needed. I would certainly contact Simon again if I have any future roofing problems.
Customer in Suffolk Posted on 30/05/2020 , work completed 29/05/2020
Garden Project
Customer Service
Quality
Value
Decided to build a large covered structure in the garden. Simon recommended Riven Style Slates which we found some surplus ones, finished of with New Terracotta Ridge Tiles which Simon kindly picked up from London. I found Simon to be a very friendly professional guy who knows his trade, looking forward to using him again on my next project.
Customer in Suffolk Posted on 23/05/2020 , work completed 22/05/2020
The trader replied (on 28/05/2020)
Thanks Lee for your kind review. Hope your enjoying your new garden feature.You did a great job on the construction of it. Solid as a rock......
Professional service, fast, reliable and friendly.
Customer Service
Quality
Value
Simon tiled the roof for our new oak framed porch. The spec was high and we needed a good tile finish to compliment it and Simon was well up to the task. His attention to detail and drive to give you the best result is second to none. Reliable, professional and knowledgeable, giving great advice to achieve the best outcome. Thoroughly recommend without hesitation.
Andy Posted on 20/05/2020 , work completed 18/05/2020
The trader replied (on 26/05/2020)
Thanks for a great review Andy. I really appreciate you taking time to leave it for us.
Like the Horse Whisperer... but for leaky roofs!
Customer Service
Quality
Value
Simon's done two jobs for me. The first time I had a number of roofers take a look to diagnose a leak and give a quote. I thought I was looking at replacing a load of roof felt and a very expensive repair. But then Simon arrived and spotted a broken tile and dodgy sealant. He fixed it quickly and for a great price. That was more than a year ago and we've had no more problems. The second time was just last week - small leak in the garage. Again, Simon identified the culprit as a leaky drainpipe. I suspect a less experienced roofer would have missed that and jumped into thinking that a far more expensive repair was required. Nice bloke too - he clearly wants to do a good job and not just take your money!
Mr. Smith Posted on 04/05/2020 , work completed 01/05/2020
The trader replied (on 26/05/2020)
Thanks for leaving a great review for us. Simon..
Roof repairs
Customer Service
Quality
Value
Simon was kind enough to discuss our roof problems while he was on holiday abroad. After visiting he quickly diagnosed the problems and was able to offer us solutions that other roofers had not offered, despite being a bit more tricksy but for less expense - i.e. his aim was clearly to repair and not to profit from us as his estimate was affordable and effective. He carried out the works with speed and professionalism, arriving on time and clearing up leaving no evidence of his visit. Happy to recommend him unreservedly.
Customer in Suffolk Posted on 12/01/2020 , work completed 10/01/2020
The trader replied (on 28/05/2020)
Thanks for leaving such a great review......
Repair to leaking roof - broken tile
Customer Service
Quality
Value
Simon responded quickly to my initial request, and then turned up as agreed. He then quickly identified and fixed the broken tile, curing the leak. A small job, but done professionally and to time and budget. He also was very helpful in discussing our guttering issues, and in fact gave us advice that meant no work for him to address the issue. Would not hesitate to use again.
Customer in Cambridgeshire Posted on 10/12/2019 , work completed 06/12/2019
Great job done. Many thanks.
Customer Service
Quality
Value
Simon Nash did a super job on the roof repair, he arrived when he said he would and left no mess etc. He also reassured me on some other roofing issues I had questions about, great guy easy to talk to and knew his stuff, I have kept his details just in case I need his services again, I'd be happy to recommend him based on the work he has done for me.
Customer in Suffolk Posted on 13/11/2019 , work completed 25/10/2019
Repair to lead flashing.
Customer Service
Quality
Value
Initial phone call returned promptly and job assessed through photographs. Site visit confirmed assessment and the work was done quickly and efficiently. Excellent service from start to finish. Delighted to recommend Simon.
Customer in Suffolk Posted on 17/10/2019 , work completed 16/10/2019
Top class service
Telephoned Simon Friday 28th June 2019 reference a suspected leak from a previously broken tile which had been replaced. Simon arrived on the following day at the time agreed. He inspected the area of the roof and declared it watertight. He then investigated further and spent quite some time doing so and tracked the problem down to a faulty gutter and gave advice on the best method of repair. He refused payment for his time, declaring that he did not charge call out fees. First class service.
Joe, Suffolk Posted on 01/07/2019 (Reviewer did not use service)
Failed to turn up
Having arranged a date and time for a visit to assess the situation for a quote, they failed to turn up and it took me to subsequently contact them the next day when I was told they had meant to contact me the previous evening (but didn't!). Subsequent attempts at communication from them were intermittent and confused so I gave up.
Customer in Suffolk Posted on 11/06/2019 (Reviewer did not use service)
The trader replied (on 17/06/2019)
Dear Sir, I apologise for not calling last week as promised. According to our records, we had no date set for me not to turn up! If you would like to get back in touch I will come and price your job and offer a discount to make up for any inconvenience you may have suffered. Kind regards, Simon
Leaks fixed
Customer Service
Quality
Value
Simon arrannged to view the work very quickly and promptly sent out an estimate. The estimate was considerably cheaper than I had previously been quoted. The leaks have been an ongoing problem but Simon appears to have finally sorted out the issues. He also put my mind at rest when he came round and told me not to worry because the roof was not in as bad a state as had been suggested and that the leaks were not as damaging as I had been led to believe. His work was carried out swiftly and he was always very polite. I would recommend Simon without hesitation.
Customer in Suffolk Posted on 24/05/2019 , work completed 29/03/2019
The trader replied (on 17/06/2019)
Thank you for your lovely review. Kind regards, Simon.
Professional and knowledgeable
Customer Service
Quality
Value
Simon arrived when he said he would to assess what work needed to be done on my asphalt roof. He told me I could do the work myself. How honest of Simon to say that! He is very knowledgeable and answered my questions patiently and in detail. He was very pleasant to deal with I would not hesitate to recommend Simon. He is a true professional.
Collette, London Posted on 10/04/2019 , work completed 10/04/2019
The trader replied (on 29/04/2019)
Dear Collette. Its a pleasure to help you fix your roof and hope it lasts for many years. I am glad you took my advice, its always been free and always will be. I am very pleased you left such a good review for me.
Excellent service
Customer Service
Quality
Value
New gutters, fascias and soffits in plastic. Quote was detailed and included all necessary work. Work done very quickly as per quote. Very polite and efficient. Work done to an excellent standard and photographs emailed over.
Customer in Greater London Posted on 03/03/2019 , work completed 01/03/2019
The trader replied (on 05/04/2019)
Thanks very much for your excellent review. Having access and help from your kind neighbor was very helpful and making sure Tea and biscuits were left was a nice touch. I thank you for recommending us to your friend in Wimbledon and we hope to be sorting their roof issues out soon. Kind regards Simon.
Prompt and professional
Customer Service
Quality
Value
Simon was prompt with giving estimate and completing the job. I would highly recommend him to anyone. I would definitely use Simon again for any roofing work.
Gill, Suffolk Posted on 19/01/2019 , work completed 19/01/2019
Reliable, competent, fair.
Customer Service
Quality
Value
I recently used S Nash roofing to clean moss from my roof. I had previously received ridiculous quotes from other companies. S Nash completed the task effectively, taking care to avoid any damage, turned up on time as promised, cleaned up very well afterwards and all at a very fair price. I have no hesitation in recommending this company and will happily use them again for any roof work required.
Countryboy Posted on 19/10/2018 , work completed 19/10/2018
Excellence
Customer Service
Quality
Value
It's the first time this year that I have scored a hat trick. I have used S Nash Roofing three times and have had excellent time-keeping, excellent work and excellent price. If he went on the Stock Exchange I would certainly buy shares!
Gerrard Posted on 15/10/2018 , work completed 15/10/2018
Excellent job
Customer Service
Quality
Value
I needed a new felt roof on my 8x6 summer house. Simon replaced it with high performance elastomeric felt and has done an excellent and professional job. I would highly recommend his service and would use again for any other roofing in the future. Thank you Simon.
Sylvia, Suffolk Posted on 13/10/2018 , work completed 13/10/2018
Prompt and reliable service
Customer Service
Quality
Value
Had a couple of small jobs to be carried out on my roof. Called Simon he offered to come the very next day. Arrived on time and carried out the work there and then. Very reliable and will tackle small jobs which some traders I called just weren't interested in. Definitely recommend him.
Louise B Posted on 22/08/2018 , work completed 22/08/2018
Reliable work
Customer Service
Quality
Value
Used Simon for the second time and I got the same result - he was on time, repaired the guttering leaks and the price was very reasonable. S. Nash Roofing is simply the best, better than all the rest...
Gerrard Posted on 19/08/2018 , work completed 19/08/2018
Great job great price
Customer Service
Quality
Value
Nice guy, easy to deal with & very honest with his advice. He did a great job at a great price. I will definitely recommend him to other people & I will use him again.
Michael, Suffolk Posted on 23/06/2018 , work completed 23/06/2018
Reliable and friendly
Customer Service
Quality
Value
He came when he said he would, charged a good price and fixed my roof.
Joanna, Suffolk Posted on 15/05/2018 , work completed 15/05/2018
Wow
Customer Service
Quality
Value
After a stormy night I woke to find roof tiles had slipped off and smashed. Phoned Simon and he arrived two hours later to assess damage. He sent me estimate the same evening. Work has now been completed to an excellent standard. Very quick, professional, good price and very friendly. Highly recommended
Beverley Posted on 13/03/2018 , work completed 13/03/2018
Very Prompt
Customer Service
Quality
Value
Responded and completed job all on same day. Would recommend.
Which? Trusted Traders Consumer Posted on 11/12/2017 , work completed 11/12/2017
Highly recommended, fast efficient service.
Customer Service
Quality
Value
S. Nash was very prompt in phoning us back and was very reliable and did an excellent job.
Marion, Suffolk Posted on 25/11/2017 , work completed 25/11/2017
Fantastic, Professional Service - Highly Recommended
Customer Service
Quality
Value
We commissioned S Nash Roofing Ltd to install new velux windows on our 3rd storey. We are absolutely delighted with the finished result and the highly professional and friendly service we have received throughout. Simon is an absolute pleasure to deal with and provides high quality advice and professional craftsmanship. The quality of work, attention to detail and finishing were all superb. I highly recommend Simon and his great team and know exactly who to contact when we need future roofing/window services.
Sarah, Suffolk Posted on 28/10/2017 , work completed 28/10/2017
Urgent callout
Customer Service
Quality
Value
Just the man to call in an emergency
Doug, Suffolk Posted on 22/10/2017 , work completed 22/10/2017
Right on Roofing
Customer Service
Quality
Value
Great job again by Simon! We've used him before and will again. Prompt, courteous, reliable. Good job.
David, Suffolk Posted on 22/10/2017 , work completed 22/10/2017
Brilliant service!
Customer Service
Quality
Value
Prompt and available at short notice. Good knowledge and trusting. Would definitely use again.
Which? Trusted Traders Consumer Posted on 20/10/2017 , work completed 20/10/2017
Extremely helpful advice
Customer Service
Quality
Value
I sought an opinion from S Nash Roofing Ltd about some fascia/ soffit/ guttering work that another trader had completed on my home. Simon gave up his time free of charge to discuss my concerns on the phone and to reassure and advise me about the work that needs rectifying. His advice was most welcome, sincere and reassuring. He did not try to gain a job out of my call. I would certainly recommend contacting this company as Simon appears to be a very genuine and helpful trader.
Brendan Posted on 05/10/2017 , work completed 05/10/2017
No problems
Customer Service
Quality
Value
Did a very good job, solved age old problem.
D, Suffolk Posted on 27/09/2017 , work completed 27/09/2017
Gully Repair
Customer Service
Quality
Value
Simon was recommended to me by another roofer. I needed a repair to the gully on the roof of my bungalow. As the property is occupied by tenants this repair was more urgent than it might have been. The job was done quickly and well with as little disturbance as possible. I now have happy tenants which is important to me.
Devon Tony Posted on 05/09/2017 , work completed 05/09/2017
Excellent job
Customer Service
Quality
Value
Excellent service. Great communication. Super person to deal with. Good value. Job done promptly. Pictures provided. Highly recommended.
Ray, Surrey Posted on 28/02/2017 , work completed 28/02/2017
Pleased to be waterproof again
Customer Service
Quality
Value
Replacing rotten timber under a collapsed tile. Replacing rotten felt and breather pipe gasket that had been damaged by starlings.
Which? Trusted Traders Consumer Posted on 30/12/2016 , work completed 30/12/2016
Highly recommend Simon, very good at his job
Customer Service
Quality
Value
I called Nash roofing after finding that my roof was letting in water. He arranged a convenient time to come round and assess the problem he gave me a quote. He carried out the repair at a later date and showed me some pictures of before and after which I found very helpful as I could then see exactly what was wrong with my roof (very good idea as I couldn't see from the floor.) Would highly recommend Nash roofing and if I need anything done on my roof again I will most certainly be ringing them Thanks again,
Marie, Suffolk Posted on 11/12/2016 , work completed 11/12/2016
First Class Service
Customer Service
Quality
Value
Complete new tiled roof and guttering. Simon and his team were excellent throughout. Their standard of work is very high and he gave valuable advice before and during the work. The roof was completed within the said timescale, he was most professional throughout especially when dealing with neighbours and I would certainly use him again and recommend to other customers. A first class service.
Which? Trusted Traders Consumer Posted on 10/12/2016 , work completed 10/12/2016
Excellent advice.
Customer Service
Quality
Value
Simon was friendly and helpful. He offered great advice and saved us money. Great chap and fully recommended.
Steve, Surrey Posted on 16/07/2016 , work completed 16/07/2016