Quick and efficient response
This company has always been very reliable and quick to respond. Customer care are helpful and the technicians are polite and really do get the job done!
Customer in Cheshire East
Posted on 17/02/2022
, work completed 03/02/2022
Recommended
Always excellent service
This was the annual boiler service. They sent a reminder with a suggested date, which was good for me. They specified a time. Ryan arrived ahead of time, did the job (in the kitchen) in a reasonable time, and left with no mess. Excellent! Thank you. Hope to see you next year.
Customer in Cheshire East
Posted on 15/05/2023
, work completed 10/05/2023
Recommended
BRILLIANT SERVICE
Good Friday our toilet cistern was continually running water and straight into the toilet bowl. Within 1 hour SOS was on the job. They made a temporary fix. to return on 11/4 to replace the full system. Full marks yet again to SOS. We also get an annual boiler service which has been allocated for 22/4. We have had no hesitation in highly recommending them to friends and family and will continue to do this.
Customer in Cheshire East
Posted on 13/04/2023
, work completed 11/04/2023
Recommended
Push button toilet repair
Plumber arrived on time.Very polite.Went out to get a part ,returned and promptly completed the job.Very happy with the service
Customer in Greater Manchester
Posted on 09/08/2023
, work completed 09/08/2023
Recommended
Great service!
Can’t praise SOS enough! The office took my call and booked me in with an engineer. The engineer came to my house, quickly identified the issue with my Worcester Bosch boiler and the office gave authorisation for him to proceed with the work. Within about an hour the boiler was repaired and serviced. And 2 months on I am pleased to say the boiler is working perfectly! Thank you team!
Customer in Cheshire East
Posted on 04/04/2024
, work completed 15/02/2024
Recommended
Brilliant Service
SOS is a most reliable service provider They have serviced us for several years and have never been let down .
Customer in Cheshire East
Posted on 07/03/2024
, work completed 04/03/2024
Recommended
On time and honest
Second time we’ve used S.O.S Plumbing and we now wouldn’t use anyone else. Always punctual and keen to offer best value for money ways forward. Highly recommended!
Customer in Cheshire East
Posted on 23/01/2025
, work completed 22/01/2025
Recommended
Very satisfied customer
Superb service at all levels. The office staff were very helpful throughout the whole process, keeping me up to date with all aspects of the job. The on site engineers were very polite, helpful and above all extremely professional. I was delighted with all aspects of the work. Many thanks. Highly recommended
Customer in Cheshire East
Posted on 10/11/2025
, work completed 06/11/2025
Recommended
Fix to stopcock
What work did they do? They freed the main water supply stopcock, which was stuck. Was it done to the agreed schedule and budget? Yes. What made the trader stand out? Plumber arrived on time and quickly identified and fixed the problem. He explained to me the probable cause (of the sticking stopcock) and how to prevent it happening again. Very good service, I would recommend S.O.S Plumbing LTD.
Customer in Cheshire East
Posted on 21/01/2026
, work completed 20/01/2026
Recommended
BOILER NOT WORKING
I used SOS Plumbing Limited after recommendation from a neighbour. Their engineer arrived as the boiler had not been firing up and I was having to use the reset button. It appeared to be OK on his visit but I had the same problem a couple of days later. I rang SOS, the same engineer came out promptly and the bearing plate and electrodes have now been replaced as he suspected would be necessary if the problem persisted. The boiler is now working properly, thank goodness in this very cold weather. I have found SOS very helpful in sorting out the problem and would recommend them.
Customer in Cheshire East
Posted on 26/11/2025
(Reviewer did not use service)
Recommended
Assessment Reference
Always helpful quick and reliable job competitive price.
Caroline
Posted on 10/03/2020
, work completed 10/03/2020
Recommended
Urgent plumbing works
We had problems in two separate upstairs toilets. Having managed through for several weeks one cistern that was leaking became worse and one other toilet was making an horrendous noise on refilling after flush, so repairs became a more urgent matter. Given that we were in the middle of the coronavirus crisis we were not sure that we would be able to get a plumber to attend and sort for us. SOS Plumbing were recommended to us. We contacted them and within 36 hours a plumber had sorted both issues quickly with parts without any problem. They provided an exceptional and efficient service at a very reasonable cost and I would highly recommend them to others.
Customer in Cheshire East
Posted on 22/05/2020
, work completed 20/05/2020
Recommended
Repair of leak in bathroom
Excellent service received from SOS Plumbing. Arrived on time, after a confirmation email of appointment. The plumber was wearing a mask and respected and maintained social distancing. He efficiently repaired a leak in the bathroom, and I was extremely pleased with the manor in which it was carried out. Price was good as we thought we might require major work, so it was a pleasant surprise when it could be repaired for the price.
Customer in Cheshire East
Posted on 02/12/2020
, work completed 02/12/2020
Recommended
Gremlins in the heating
I HAVE USED SOS ON NUMEROUS OCCASIONS AND ALWAYS FOUND THE TO BE AN EFFICIENT AND EXCELLENT SERVICE.MY LATEST EXPERIENCE THROUGH DUE TO NUMEROUS PROBLEMS WITH MY HEATING SYSTEM BUT SOS WERE SO THOUGH AND STUCK WITH THE PROBLEM UNTIL EVENTUALLY WERE ABLE TO FIX THE PROBLEM. I WAS KEPT INFORMED THROUGHOUT THE PROCESS ,THE STAFF WERE CURTIOUS, PROFESSIONAL AND ALWAYS ARRIVED ON TIME
Customer in Cheshire East
Posted on 26/09/2020
(Reviewer did not use service)
Recommended
Excellent service
Barry did excellent work in servicing our boiler and finding and fixing a leak in the toilet. Very good at his job. Booking was easy and the company sent us a reminder before the visit. Would use the service of SOS Plumbing and Heating company again and recommend to everyone.
Customer in Greater Manchester
Posted on 08/03/2024
, work completed 14/02/2024
Recommended
Quick response and fix, excellent service.
I always get a quick response from SOS. I've called them out to do various jobs over the years all for different issues. They've provided an excellent service every time. And they've always achieved a first time fix. I would highly recommended them for all plumbing
Customer in Cheshire East
Posted on 07/08/2024
, work completed 06/08/2024
Recommended
Gardener cut through Gas pipe, and damaaged it externally
SOS plumbing came on a very short notice and repaired the damage. Great service, job well done! Reliable as usual, always go the extra mile to help, thank you 😊
Customer in Cheshire East
Posted on 07/06/2024
, work completed 06/06/2024
Recommended
Excellent service
Replaced a faulty tap at relatively short notice, excellent efficient service. I've used this company several times and they are always excellent. Highly recommended.
Customer in Cheshire East
Posted on 22/05/2025
, work completed 20/05/2025
Recommended
New boiler
Had a new boiler fitted this week by SOS plumbing and heating engineers Macclesfield. Excellent workmanship. Had issues with the meter which they dealt with very efficiently. Would definitely recommend.
Customer in Cheshire East
Posted on 03/10/2025
(Reviewer did not use service)
Recommended
SOS Plumbing to the rescue
I had a fault in my WC cistern and SOS plumbing attended within 2 hours and sorted the problem. As a property manager I have used them many times before for the past 8 years and can recommend them to you without reservation. Tim Harvey
Customer in Cheshire East
Posted on 11/06/2020
(Reviewer did not use service)
Recommended
Fast and Efficient
Happy to get a same day appointment. The plumber did an excellent job quickly and efficiently. We have used the company before and would happily recommend to others.
Customer in Cheshire East
Posted on 10/10/2020
, work completed 08/10/2020
Recommended
Prompt and professional service
I had a problem with the boiler at my late mother’s house. There was a strong smell of gas. After tiring off the gas I called SOS Plumbing to request an engineer. They turned up on time and found, fixed and tested the repair within 30 minutes. At all times I was kept informed of what was happening
Customer in Cheshire East
Posted on 15/12/2020
, work completed 14/12/2020
Recommended
Boiler service
Fantastic professional service as always, Barry followed strict COVID rules. Would recommend highly SOS
Customer in Greater Manchester
Posted on 20/11/2020
, work completed 30/10/2020
Recommended
Fast response, excellent work.
We've called SOS Plumbing three times. 1st. When kitchen fitters bodged work with the mains water, split the mains pipe, left us without water and tried to deny it. SOS were quick to respond and fixed a difficult fault that day. 2nd. To fix a toilet that wouldn't flush properly. 3. To replace the faulty kitchen tap. On each occasion their response has been quick and their work to a very high standard. They will be the first people I will call for any plumbing issues. I can't rate them highly enough.
Customer in Cheshire East
Posted on 23/10/2023
, work completed 13/10/2023
Recommended
Efficient and reliable
I'm not sure what is needed to qualify for Which Trusted Trader status but whatever it is I am sure SOS Plumbing have it. I have needed them three times (different jobs) and each time they were quick and efficient and reliable. I didn't get an exact estimate but I knew the basis of their charging and the bills I've had were in line with what I knew.
Customer in Cheshire East
Posted on 28/09/2023
(Reviewer did not use service)
Recommended