Quick response to unknown pest
I called Scott after I heard something running around in the loft and the between- the-floor spaces. He came within a couple of days, and had a good look around for signs of activity or entry points. He laid traps in the most likely spaces, and told me about some bird related activity that was going on in the loft. He identified a potential place of entry for the birds and advised that I needed to get that blocked up. He came back a couple of weeks later, and again two weeks after that to refresh/monitor and then remove the traps. With no obvious rodent activity at any of the sites we concluded the birds are the most likely cause of the sound. His activity reassured me that I’ve not got rodents in the house. He kept all the appointments made, contacted me the day before each one to confirm, and notified me of his likely arrival time on the day. When he was in the house he wore dust covers over his shoes, and left the place as he found it.
Customer in Cambridgeshire
Posted on 04/12/2025
, work completed 02/12/2025
Recommended
Rats in east London
Scott was friendly, efficient and clearly very knowledgeable. When faced with rats in a corner of my terraced house in east London, Scott quickly identified where they were getting in. His obvious expertise was very reassuring and after his third visit we are confident the rats have gone. He also gave sound advice to prevent any future return of London’s booming rat population. Scott always turned up on time, exactly when he said he would. The price was clearly explained before his first visit.
Customer in Greater London
Posted on 21/10/2025
, work completed 21/10/2025
Recommended
Goodbye wasps
I contacted S & S Pest Control about some wasps that had set up home in the roof tiles of my house. After several email exchanges with Scott on Thursday afternoon, including a quoted price, he turned up promptly the following morning. The nest was dealt with, and there is no sign of them now. Scott was very informative about the process and even offered to come back a week later if they were still around, which was not required. All in all, a great service and I will definitely be calling on S & S again if there are any more problems in the future. Top company.
Customer in Greater London
Posted on 18/07/2025
, work completed 11/07/2025
Recommended
Fantastic Service
Couldn't recommend S&S Pest Control more highly - very friendly, professional, and always on time. Scott is clearly very experienced and straight away identified how the rats were able to access the property through a hole next to a drain outside the building. Scott took a forensic approach to understanding the extent of the problem and in dealing with the issue quickly, and every step along the way was explained to us, which was very reassuring. Hopefully, I won't have to deal with a similar issue again, but if I do, I wouldn't think twice about contacting Scott again.
Customer in Greater London
Posted on 15/07/2025
, work completed 02/07/2025
Recommended
Great service
After researching pest control providers online I instructed S&S Pest Control regarding rodents feeding on spilled bird seed in the garden. Throughout four visits over three months Scott and his assistant were never less than friendly, professional, knowledgeable and prompt. My questions were answered willingly and helpfully. I have no hesitation in recommending S&S Pest Control.
Customer in Greater London
Posted on 24/03/2025
, work completed 24/03/2025
Recommended
Very happy with service
I had a great experience with S&S Pest Control when it came to investigating a potential mouse problem in my home. I felt reassured from the first call. Throughout the whole process, Scott and his colleague were professional, knowledgeable, and thorough. Scott clearly explained the steps they would take throughout the whole process and what would happen next, which would depend on what was found. Thankfully, the follow-up visit confirmed there was no issue, but Scott still spent time giving us advice on how to avoid rodent issues in the future. Highly recommend S&S Pest Control for their excellent customer service and expertise.
Customer in Hertfordshire
Posted on 22/11/2024
, work completed 11/11/2024
Recommended
Extremely professional service
We went with S&S to address a potential rat problem. Scott was incredibly responsive and professional throughout. He clearly has extensive expertise and experience and was generally very reassuring and good at explaining the options and processes involved. Fortunately, we did not actually have a pest issue after all and so we cannot comment on removal effectiveness, but we were nonetheless really impressed by the inspection and monitoring service that we received and would definitely use S&S again if we have any future pest issues.
Customer in Essex
Posted on 06/05/2024
, work completed 19/04/2024
Recommended
Excellent service
I would not hesitate to recommend Scott at S and S Pest Control Ltd. Highly knowledgable and extremely efficient during the process of eradicating our rat problem. Easy communication a bonus. He was punctual quick and tidy in his work and should the need arise again I would most certainly only use this company.
Customer in Essex
Posted on 17/04/2024
, work completed 17/04/2024
Recommended
Rodent problem
I have no hesitation in recommending Scott. He was very professional in eradicating our rodent infestation. He came three times to check on the sites. He communicated appointments by text, he was always on time and very pleasant and reassuring. I would definitely use Scott again.
Customer in Essex
Posted on 09/04/2024
, work completed 09/04/2024
Recommended
Highly recommended
I contacted S & S Pest Control about a problem with pigeons. It was a relief to find a company that is professional, reliable, honest and quick to reply to communications. The job wasn’t urgent but they arrived within 2 days, took a photo of an area that I couldn’t see which proved the problem wasn’t as bad as I thought, completed the job, cleaned up and disinfected the area. I will recommend this company to anyone who is unlucky enough to need them.
Customer in Greater London
Posted on 31/03/2024
, work completed 30/03/2024
Recommended
Excellent service
I have no hesitation in recommending Scott. Punctual, reassuring and professional throughout, he explained each step of the process of dealing with rodents in my loft clearly. I have learned more about rat and mouse behaviour than I ever expected to.
Customer in Essex
Posted on 12/03/2024
, work completed 11/03/2024
Recommended
Excellent worker
Scott & his team ( Mark ) replied promptly . I had squirrel in loft . They assessed the problem very quickly , explained everything in great detail ,showing a great knowledge of various Pests and left traps . A plan was made & several weeks later Scott returned to get rid of the pest . They were very polite , very clean & tidy . They always came when they said . Scott & his team did an excellent job . Scott is a lovely gentleman & was very reassuring , helped us keep calm about our pest problem . I would thoroughly recommend them to friends & anyone who requires their expertise .
Customer in Greater London
Posted on 04/03/2024
, work completed 04/03/2024
Recommended
Fantastic service
Really effective, professional service. Scott came three times, thoroughly inspected the affected areas, and dealt swiftly with the infestation. Fantastic communication via texts to arrange visits. Would definitely recommend and work with again.
Customer in Essex
Posted on 26/02/2024
, work completed 26/02/2024
Recommended
Great Service
Scott is hugely knowledgeable in this area and I would not hesitate to use his services again (although I hope I never need to!) Our pest problem was resolved within the time frame stated and he was available to answer queries outside of planned visits. Thank you Scott!
Customer in Greater London
Posted on 21/12/2023
, work completed 07/12/2023
Recommended
Very Satisfied
S&S Pest Control provide an excellent service. I had a squirrel coming into my loft. S&S Pest Control attending my property promptly and dealt with the problem as quickly as they could. They came back regularly to check that the squirrel problem was being dealt with. Their communication was also very good, so I knew exactly when they would be calling.
Customer in Essex
Posted on 16/12/2023
, work completed 14/11/2023
Recommended
Very satisfied.
We had an infestation of rats on our property and I hired S&S Pest Control to eradicate the problem. This consisted of an initial visit to evaluate the problem and set baitstations, and then further visits at set intervals to monitor. Every visit was helpful and educational, and Scott was always contactable, expalined everything in detail and very polite. Their strategy worked as predicted and they eradicated the problem. I would use them again and definitely recommend them to anyone else.
Customer in Essex
Posted on 08/11/2023
, work completed 07/11/2023
Recommended
Helpful, efficient and effective
From the first visit and quote everything was explained about the procedure to rid us of the bed bugs. Scott was punctual, efficient and thorough. We are now free of the pests and can sleep well! It was well worth calling in Scott from S&S Pest Control and we would not hesitate in calling him again if we have another pest problem.
Customer in Essex
Posted on 28/09/2023
, work completed 26/09/2023
Recommended
Mouse problem
If you are in need of a Pest controller this is definitely the company to use. Scott and his team are extremely professional and soon had our mouse problem under control I would highly recommend them.
Customer in Thurrock
Posted on 11/09/2023
, work completed 04/08/2023
Recommended
Professional and efficient
This company dealt with my pest problem with efficiency and in a timely manner. I found Scott to be polite, knowledgeable and reassuring. He kept in touch throughout the procedure and always arrived on time. The work carried out was very reasonably priced and I have no hesitation recommending this company.
Customer in Essex
Posted on 09/09/2023
, work completed 09/09/2023
Recommended
Great service
He arrived on time, and gave me a heads up with a text beforehand. He was in and out in no time, having got rid of 3 wasp nests in the loft. Great and quick service. Highly recommend.
Nicholas in Hertfordshire
Posted on 21/08/2023
, work completed 21/08/2023
Recommended
Superb Service
I had confidence in Scott and his service. He was knowledgeable on the subject & able to answer my concerns. He was also smartly dressed and very professional I thought the price was value for money. The whole procedure of getting rid of the mice was quick and thorough and also the follow up visit very useful. I would highly recommend this business, if you wish a professional and speedy response to your pest problem
Customer in Essex
Posted on 18/07/2023
, work completed 26/05/2023
Recommended
There's a rat in my kitchen, what am I gonna do
Scott responded quickly with a phone call to arrange a time to come round and assess my situation of a rat causing havoc in my kitchen. He was very professional, polite and friendly. He explained clearly and in detail what he needed to do and that it would be a few visits over a period of time. I'm very pleased with with the service from start to finish and the results I received. I would definitely use them again, if I ever need to and I highly recommend them. Thank you very much Scott and team.
Customer in Essex
Posted on 26/06/2023
, work completed 26/06/2023
Recommended
Professional Service
Scott provided a speedy & efficient solution to our problem. We had pigeons located on our new roof creating a mess on the tiles & new render. Scott provided clear guidance & a neat solution to the problem. He is very pleasant to deal with, was on time & competitive. We are very pleased with the service provided.
Customer in Greater London
Posted on 15/03/2023
, work completed 08/03/2023
Recommended
Prompt and Thorough Response
Good explanation as to why we had our infestation with a diligent and thorough response to getting rid of our unwanted visitors. Fixed price for as many visits were needed to deal with the problem. Appointments were efficiently made and adhered to.
Customer in Essex
Posted on 02/03/2023
, work completed 07/02/2023
Recommended
Great communications and professional service
Scott is a very good communicator sticking to times and dates as agreed. Clearly very knowledgeable in this area. He was highly recommended by our neighbour who had been through several other pest control service providers, none of which solved the rat problem, before finding and sticking with Scott. Our problem turned out to be Starlings nesting in the loft so we will wait until they fledge before taking any action. Pleasure to deal with. Highly recommended.
Customer in Oxfordshire
Posted on 28/02/2023
, work completed 28/02/2023
Recommended