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Salop Glass & Glazing

4.4

14 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday 08:30–12:30
  • Sunday - Closed
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After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Salop Glass & Glazing is a family run business with decades of experience in the industry. We can provide many types of glass to suit your requirements and our experienced team of glaziers can complete your glass installation.

As a member of the Glass & Glazing Federation we adhere to strict guidelines to ensure we always meet the standards required. We always aim to exceed these standards and as a result we have been awarded the Trust Mark by the GGF.

Salop Glass can also supply and fit windows, doors and conservatories in uPVC, timber and aluminium, as well as aluminium secondary glazing. We are Fensa registered and therefore meet the requirements of building regulations for all our window and door installations.

Company Registration Number - 10005437

VAT Registration Number - 235015935

What we do

  • Glaziers

    • Replacement window services and repairs
    • Sash windows
    • Aluminium Windows
    • Double glazed units
    • Double glazing installation
    • Glass boarding up and replacement
    • Timber windows
    • Triple Glazing
    • UPVC Windows
    • Window consultants
    • Double glazing repair

  • Doors

    • Bi-fold doors
    • Composite doors
    • Fire doors
    • French doors
    • Front door
    • Orangeries
    • Patio doors
    • Timber doors
    • UPVC doors

  • More Services

    • glass splashbacks
    • glass cutting
    • glass suppliers
    • mirrors

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.4
14 reviews
Customer Service
4.4
Quality
4.4
Value
4.4
Recommended

Recommended

by 86% of customers
Sort by
Replacement doors
Customer Service
Quality
Value
Salop were competitive when they quoted, and adjusted their quote as we changed our requirements with no issues. They replaced three outside doors with new composite ones, two conventional and one stable door. They also removed some brickwork to create a pair of French doors. All were fitted within three days with only some tidying and making good to render adding a part day over. The fitters were tidy and clean and polite throughout the work. We are very pleased with the installation.
Customer in Shropshire Posted on 30/11/2023 , work completed 16/10/2023
Recommended
Excellent service and product
We ordered a new front door, when order was placed they kept us informed with order. I would also like to thank your fitters. They did an excellent job, cleaned up well and were friendly and polite. order was completed sooner than they said. We are very pleased and will definitely recommend this company
Customer in Shropshire Posted on 24/10/2023 (Reviewer did not use service)
Recommended
Totally efficient and orofessional
Customer Service
Quality
Value
Salop Glass replaced a large double glazing panel which had shattered. The team which arrived were among the best professionals we have encountered - they were enormously pleasant and carried out the work, expeditiously and exceptionally well. We have no hesitation in recommending them highly
Customer in Shropshire Posted on 17/08/2023 , work completed 17/08/2023
Recommended
Salop Glass, excellent service
Customer Service
Quality
Value
Salop Glass provided quick, efficient and friendly service when my side opening window fell out of my upstairs window frame. Two gentlemen came to the house within an hour of me phoning and fixed the window back in place. Their professionalism eased my stress and allowed me to get on with my day. A big thank you.
Customer in Shropshire Posted on 30/05/2019 , work completed 14/03/2019
Recommended
Happy customer, would deal with them again.
Customer Service
Quality
Value
I got three quotes from local companies to replace two external doors. Salop Glass & Glazing were quick to respond, explained options clearly, and also provided a competitive quote. They turned up at the agreed time and completed the work neatly and to my satisfaction.
Customer in Shropshire Posted on 02/05/2019 , work completed 05/04/2019
Recommended
The trader replied (on 07/05/2019)
Many thanks for taking the time to leave a review, feedback is always appreciated. It's great to hear that you were pleased with our service, we greatly appreciate your business.
Splash backs and mirror
Customer Service
Quality
Value
I had coloured splash backs and mirrors installed by Salop Glass. They were very friendly and helpful and I was pleased with the price. The workmen did a clean and tidy job.
Customer in Shropshire Posted on 16/03/2019 , work completed 17/01/2019
Recommended
The trader replied (on 07/05/2019)
Hi, Many thanks for your feedback. I am delighted to hear that you were pleased with the service you received. If we can be of help again in the future I hope you will come back to us again.
Professional, pleasing, reliable and helpful service.
Customer Service
Quality
Value
Very knowledgeable, professional, reliable, polite service. Highly recommended. Easy access and parking.
Customer in Shropshire Posted on 13/03/2019 , work completed 13/03/2019
Recommended
The trader replied (on 15/03/2019)
Many thanks for taking the time to leave your feedback. I am pleased that you were happy with our service and we appreciate your business.
Overcharging
Customer Service
Quality
Value
Salop Glass overcharged me by 35% for a piece of tempered glass. Unfortunately for me I didn't find out until there was a problem with it. They were unhelpful and unpleasant to deal with. Although they failed to check ALL the measurements on my drawing and assumed certain measurements, they blamed me entirely. I agreed that the problem was partly my fault and we agreed to another piece been supplied at a reduced price. They never called me back with this price. While I waiting I obtained a price from a competitor and was disgusted to find that it was 35% cheaper than Salop Glass. I phoned Salop Glass and asked for the reduced price and was given a price 10% dearer than there competitors normal price.
Customer in Shropshire Posted on 08/03/2019 , work completed 20/02/2019
The trader replied (on 12/03/2019)
Hi, thank you for your feedback which is always appreciated. We provided you with a price to supply glass as per your dimensions . This price was accepted and we supplied the glass to your sizes. Once you discovered that your dimensions were incorrect we offered to provide a replacement pane at a discounted price, something that we were not obliged to do, but did so as a gesture of goodwill. When a customer provides us with their own dimensions that is all we have to work with, and we cannot be held accountable for errors discovered after the glass has been supplied.
Terrible experience.
Customer Service
Quality
Value
We've dealt with many traders over the years and these are by far the worst we've ever had the misfortune fortune to deal with. 7 windows And two doors were ordered in May 18 and the work was completed in Jan 19! We had issues with fitters not showing up when arranged, faulty glass, faulty windows, 3 months of no contact what so ever. Finally they did get in contact with the final bill even though the job was still unfinished. They certainly talk the talk and have an excuse for everything. There customer service is shocking but quality control even worst.
Customer in Shropshire Posted on 21/01/2019 , work completed 11/01/2019
The trader replied (on 11/02/2019)
Hi, thank you for your feedback which is always appreciated. I am sorry that your experience with our company was not as you had hoped. During the installation of your windows we were made aware of issues with marks in some panes of glass and some hinges catching. We are too disappointed that the quality of finish was not 100% the first time and, whilst the glass was within the Glass & Glazing Federation’s acceptable vision quality limits, we replaced any double glazed unit that you were not satisfied with. As the hinges on two windows were not functioning correctly we replaced the entire windows to make sure they were right for you. We did not refuse to replace any item you were not happy with and indeed offered a large discount which was accepted.
Prompt and professional
Customer Service
Quality
Value
The service was very prompt and professional. Staff were friendly, quick, made no mess and did a great job. I would have no hesitation in recommending them and Salop Glass to anyone. Well done!
Paul, Shropshire Posted on 01/03/2018 , work completed 01/03/2018
Recommended
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029 2267 0040
Mon–Fri: 9:00–17:00
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.