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Trusted Traders

Salop Glass & Glazing

Logo on white
Profile thumb a salopglass logo

4.4

7 Reviews

About

Salop Glass & Glazing is a family run business with decades of experience in the industry. We can provide many types of glass to suit your requirements and our experienced team of glaziers can complete your glass installation.

As a member of the Glass & Glazing Federation we adhere to strict guidelines to ensure we always meet the standards required. We always aim to exceed these standards and as a result we have been awarded the Trust Mark by the GGF.

Salop Glass can also supply and fit windows, doors and conservatories in uPVC, timber and aluminium, as well as aluminium secondary glazing. We are Fensa registered and therefore meet the requirements of building regulations for all our window and door installations.

Company Registration Number - 10005437

VAT Registration Number - 235015935

What we do

  • Glaziers

    • Replacement window services and repairs
    • Sash windows
    • Aluminium Windows
    • Double glazed units
    • Double glazing installation
    • Glass boarding up and replacement
    • Timber windows
    • Triple Glazing
    • UPVC Windows
    • Window consultants
    • Double glazing repair
  • Doors

    • Bi-fold doors
    • Composite doors
    • Fire doors
    • French doors
    • Front door
    • Orangeries
    • Patio doors
    • Timber doors
    • UPVC doors
  • More Services

    • glass splashbacks
    • glass cutting
    • glass suppliers
    • mirrors

Customer reviews

Reviews summary

4.4
7 reviews
Customer Service
4.3
Quality
4.4
Value
4.4
Sort by
Terrible experience.
Customer Service
Quality
Value
We've dealt with many traders over the years and these are by far the worst we've ever had the misfortune fortune to deal with. 7 windows And two doors were ordered in May 18 and the work was completed in Jan 19! We had issues with fitters not showing up when arranged, faulty glass, faulty windows, 3 months of no contact what so ever. Finally they did get in contact with the final bill even though the job was still unfinished. They certainly talk the talk and have an excuse for everything. There customer service is shocking but quality control even worst.
Customer in Shropshire21/01/2019
The trader replied (on 11/02/2019)
Hi, thank you for your feedback which is always appreciated. I am sorry that your experience with our company was not as you had hoped. During the installation of your windows we were made aware of issues with marks in some panes of glass and some hinges catching. We are too disappointed that the quality of finish was not 100% the first time and, whilst the glass was within the Glass & Glazing Federation’s acceptable vision quality limits, we replaced any double glazed unit that you were not satisfied with. As the hinges on two windows were not functioning correctly we replaced the entire windows to make sure they were right for you. We did not refuse to replace any item you were not happy with and indeed offered a large discount which was accepted.
Prompt and professional
Customer Service
Quality
Value
The service was very prompt and professional. Staff were friendly, quick, made no mess and did a great job. I would have no hesitation in recommending them and Salop Glass to anyone. Well done!
Paul, Shropshire01/03/2018
Brilliant & prompt
Customer Service
Quality
Value
Very quick but professional job. Polite & friendly. Cleaned windows & left area tidy also.
Kellie, Shropshire01/11/2017
Glass splash back
Customer Service
Quality
Value
They made a glass splashback for the kitchen from a choice of colours, with a picture printed on the glass for a focal point behind the cooker.
Darina, Shropshire13/10/2017
Satisfied customer
Customer Service
Quality
Value
Replacement of two leaded double-glazed units
Which? Trusted Traders Consumer03/04/2017
Very pleased
Customer Service
Quality
Value
Replaced a pane of glass within an internal door for me - very pleased with the result. I would be more than happy to use them again
Which? Trusted Traders Consumer03/04/2017
Value for money
Customer Service
Quality
Value
Salop Glass replaced a number of my windows as with age the seal failed. They arrived on time, carried out the job with very little disruption. I was please with the work and would use them again.
Which? Trusted Traders Consumer05/12/2016