Endorsed by Which?

Samson Windows

4.9

113 Reviews

Opening Hours
Today - 09:00–17:30
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

We are a local company established for over 15 years and overall have more than 20 years experience in the industry.

We pride ourselves on supplying quality products with a genuine and honest service.

We have an outstanding local reputation and the majority of our work (over 73%) comes from recommendation alone.

Whether you need new doors and windows or a sash window we can supply and fit them all.

Visit our website for more details about what we do and then please call us to discuss your needs.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Glaziers

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
113 reviews
Customer Service
5.0
Quality
4.9
Value
4.8
Sort by
Excellent standard of service
Customer Service
Quality
Value
I had used Jim and his team from Samson Windows a few years ago to fit a new French door and was very pleased with the advice given on design and the minimal disruption when fitting. I chose Samson again when I needed replacements for all my windows because I felt I could rely on the service given. I am pleased that I did. Jim again gave sound advice on design and the fitting was carried out very competently. Inevitably there was some minor damage to external rendering but this was replaced with new pale coloured render which was barely noticeable when the work was completed. Very happy with the new windows and the service given.
Customer in Berkshire Posted on 13/08/2025 , work completed 10/06/2025
Very professional service tailored to our needs
Customer Service
Quality
Value
We had 10 windows installed. Jim spent a lot of time with us before installation to check the site and ensure we were happy with our choice of style. He was very accommodating of our needs, including restrictions on timing and challenging access. All in all, this was a very professional and personalised service from Jim and his team.
Customer in Posted on 03/03/2025 , work completed 19/02/2025
Excellent work
Customer Service
Quality
Value
We have had several windows replaced by Jim and they are always beautifully installed with great care. Jim went out of his way on this occasion to fit the windows just in time for other work to be done. Unfailingly polite and approachable the team work so professionally. Highly recommended.
Customer in Berkshire Posted on 11/02/2025 , work completed 27/01/2025
Excellent work
Customer Service
Quality
Value
I found Samson Windows through Which. Jim came to survey my property and gave me an honest assessment of what I needed and what my options were. I selected from a range of options and Jim and his colleague fitted my windows this week. They look fantastic and the workmanship is of a very high standard. Both guys were tidy, courteous throughout the fitting. I can’t recommend Jim and Samson Windows highly enough.
Customer in Posted on 20/12/2024 , work completed 17/12/2024
Still great!
Customer Service
Quality
Value
Samson Windows have replaced all my windows and doors over the years. Yesterday we had a problem with our kitchen door, installed around 10 years ago. Jim visited within a few working hours and fixed it after a trip to get some spare parts. Great service and just what I've come to expect from him. Great value too!
Customer in Berkshire Posted on 03/12/2024 , work completed 03/12/2024
New Patio Door
Customer Service
Quality
Value
My wife found this company by looking for local suppliers with a good reputation. After an initial telephone contact, we met on site and agreed a price. With an early delivery of the door from the manufacturer the installation happened earlier than expected. On the day of installation, the people turned up on time at 08:00 and all work was done by 12:00. There was no mess and everything worked just as expected.
Customer in Berkshire Posted on 28/10/2024 , work completed 03/10/2024
Excellent
Customer Service
Quality
Value
Samson windows have recently fitted 2 doors and 6 windows to my property. All the work was completed within time frame given and the work was excellent. Highly recommended.
Customer in Buckinghamshire Posted on 04/10/2024 , work completed 27/09/2024
Excellent professional service
Customer Service
Quality
Value
Great help in selecting windows and doors. No hard sell, sold on being local and many years of experience which I liked.Started and finished when they said they would, also didn’t leave a pile of rubbish to clear up each day and the installation was trouble free.
Customer in Buckinghamshire Posted on 31/10/2023 , work completed 06/10/2023
Excellent service
Customer Service
Quality
Value
Received excellent service, fanstasic company to use and wouldnt hestitate to recommend - cant fault them.
Which? Trusted Traders Consumer Posted on 09/08/2023 , work completed 31/07/2023
Double glazing fitted
Customer Service
Quality
Value
Samson's fitted windows in both our bathroom and toilet, in addition they also fitted a canopy over the back door. Everything was well done and with no problems and was entirely to our satisfaction. They also provided a 10 year guarantee and insurance cover for their work. I would happily use them at any time in the future.
Rob in Berkshire Posted on 15/06/2023 , work completed 10/05/2023
Faultless Service at a great price
Customer Service
Quality
Value
Jim and Barry installed lounge and bedroom windows with the utmost skill, professionalism and care for my 93 yo Mum. In very cold conditions they made sure she was OK all through the process. Their attention to detail and the quality of their workmanship and windows supplied was superb. Both of us are very happy with everything.
Customer in Berkshire Posted on 25/02/2023 , work completed 25/01/2023
Brilliant service from start to finish
Customer Service
Quality
Value
From the meeting with Jim Jackson all the way through to installation, the communication was open and honest, which made us confident that we had chosen the right company. The installation itself was quick and very professional, and we cannot fault the workmanship. Any dust was cleared at the end of each day. We would thoroughly recommend Samson to anyone needing new windows.
Customer in Buckinghamshire Posted on 23/12/2022 , work completed 11/11/2022
Recommend Highly
Customer Service
Quality
Value
We have had Samson Windows install both windows and doors over many years. The workmanship, attention to detail, communication and advice are all first class. You will always get a fair price and the Fensa paperwork will always arrive in a timely fashion. You won’t be disappointed.
Customer in Berkshire Posted on 15/06/2022 , work completed 06/06/2022
A superb job ..!!
Customer Service
Quality
Value
OMgosh .... These guys are incredible ..!!! I had all the windows in my house replaced. It was 13 windows, patio door and front door replacement. From start to finish Jim was amazing. Always checking I was happy, willing to give time for decision and providing thoughts and invaluable experience to ensure the best for my property. Windows are a big decision. The workmanship of Jim and Barry is outstanding and they completed the whole job within a week. There was minimal disruption, clean, tidy, always on time and what a amazing result without damage internally or externally to my home. I can't thank Jim and Barry enough for the care and attention taken, professionalism and an absolutely brilliant result. Highly recommended.
Customer in Berkshire Posted on 12/06/2022 , work completed 06/06/2022
Great work - thoroughly recommend
Customer Service
Quality
Value
This is not the first time that Samson windows have installed windows for us. From start to finish, communication was always prompt and efficient. The windows they sell are superb quality and the craftsmanship and installation could not be faulted. We are very happy customers. Thank you 🙏😊
Customer in Buckinghamshire Posted on 23/05/2022 , work completed 05/05/2022
Highly recommend Samson windows
Customer Service
Quality
Value
We recently had twenty two windows and a door replaced by Samson windows. They came to show us the samples of windows and took the time to talk to us through the various options, unlike other suppliers we had contacted. Once we had met him and listened to his expert advice, we were confident that Samson Windows were the right company for us. We were not disappointed by the professionalism and the quality of the work. We are delighted with our new window and noticed the house is now much warmer. We would readily recommend Samson Windows to anyone thinking of replacing windows without any hassle.
VS in Buckinghamshire Posted on 13/01/2022 , work completed 19/11/2021
Recommended by others, and now by me
Customer Service
Quality
Value
Jim (Samson Windows) was recommended to me by a relative who in turn got Jims details from a neighbour. The hardest part was getting Jim round to quote, he's always busy. When he came to quote, he fixed my patio doors whilst he was here. His guidance during the quotation process helped me to finalise my requirements with practical suggestions. The cost of the work is very competitive and once agreed Jim gave an installation date and kept to it. The work was completed with no fuss and the end result and quality of the products was excellent. I expected this due to this being the experience of those who recommended him. The follow up paperwork and guarantees all arrived as promised. Totally satisfied.
Jean in Greater London Posted on 23/09/2021 , work completed 20/09/2021
Great work, Good Team
Customer Service
Quality
Value
We first saw Jim and Barry installing windows on our neighbours house. I asked Jim If he could put a replacement Patio door and back door in for me, Jim measured up explained the options of the different products that were available, it was a friendly and comfortable visit without being pushy. The doors were fitted without problems, We were very happy with the patio door but especially the back door due to the design it made a vast difference to the kitchen. Both Barry and Jim were polite and from first contact we knew we could trust that a good job was going to be done, and was done to a high standard, They tided up after themselves and we didn't have to do anything after they had finished, and would highly recommend Samson Windows to anyone.
Customer in Windsor and Maidenhead Posted on 18/07/2021 , work completed 24/06/2021
Conscientious, careful, high quality, extra mile
Customer Service
Quality
Value
We have recently had 5 windows replaced at the front of our property by Jim and colleague from Samson Windows. The finish is excellent, the care they took during the installation was very reassuring and the extra attention to detail with regard to suggesting black sills and then painting black the sills on windows we hadn't replaced at no extra charge sets them above other tradesmen we have used.
Jonathan in Windsor and Maidenhead Posted on 17/05/2021 , work completed 05/05/2021
Great quality work
Customer Service
Quality
Value
Jim was a pleasure to deal with and the quality of his work is exceptional. He clearly knows his business very well and was also able to offer useful advice for other tasks I wanted to do myself. Highly recommended.
Laurence in Windsor and Maidenhead Posted on 06/05/2021 , work completed 30/04/2021
Another excellent result
Customer Service
Quality
Value
Felt I had to write a positive review as we recently used Samson for the second time and each time we have been impressed by their customer service and end result. The first occasion we had doors fitted and more recently windows. In both instances Jim took the time to talk us through the various options and left us feeling confident we had made the right decision. Both jobs were completed on the day agreed and within the estimated timescale. We are very happy with our new doors and windows and would not hesitate to recommend or use again.
Paul and Julie in Windsor Posted on 18/04/2021 , work completed 09/03/2021
Would highly recommend this company
Customer Service
Quality
Value
We recently needed to replace eight windows and a front door. Samson Windows were recommended to us and we were delighted with the quality of the product, their workmanship and the overall cost. We also received expert advice regarding changes that we wished to make to some windows. The fitters were very efficient, obliging and unobtrusive. We cannot speak too highly of this company.
Customer in Bracknell Forest Posted on 03/04/2021 , work completed 19/03/2021
Lovely windows - great service
Customer Service
Quality
Value
From the start, the process was very straightforward. Jim came and discussed options with me (socially distanced, of course) to replace most of the windows in my house. He then measured up for a quote, which arrived extremely quickly. Both Jim and his assistant were punctual, and pleasingly, the work was finished in slightly less time than predicted. All work was carried out a professional and tidy manner, and completed to a very high standard. The windows themselves are excellent, and I have noticed a real different in the heat retention within the house. Not only that, they are attractive and well made. I would heartily recommend Samson Windows to anyone seeking to replace their existing windows.
Gill in Windsor and Maidenhead Posted on 03/04/2021 , work completed 02/03/2021
Excellent work
Customer Service
Quality
Value
We are delighted with our new windows. A professional job from start to finish. Jim helped a lot with design ideas etc... which was helpful as we were planning a move from old wooden windows to smart new uPVC frames with an external anthracite grey finish. We are very pleased with the final result. The windows are great quality and have stopped our condensation problems (helped by going for the trickle vent option). We are waiting to order some more for the side of the house.
Customer in Buckinghamshire Posted on 08/02/2021 , work completed 16/12/2020
Great customer focus
Customer Service
Quality
Value
We had windows installed about 10 years ago and during that period had new doors (front/ back) done as well. The quality of the work and Jim's customer service is second to none. Today, I had a problem with one of the door locks and called Jim. He managed to come round at short notice and quickly resolved the problem without charging me. Absolutely superb.
Customer in Buckinghamshire Posted on 09/12/2020 , work completed 09/12/2020