Sandhurst Plumbing & Maintenance Limited

I am a landlord in London and have used Sandhurst Plumbing for many years because they provide a reliable quality service at a sensible price

Absolutely dreadful company. I had a water cylinder replaced by Sandhurst. The plumber and apprentice who fitted the cylinder were so busy mucking about that they failed to seal a water pipe to the cylinder. Due to this my entire flat had water damage and I needed to move out of my property for nearly 3 months whilst it was dried out. Tony Bradley the director of Sandhurst gave many false promises to right the problem but faded away when he realised the scale of the negligent work. Due to a complete lack of confidence in how the cylinder was fitted I did not pay 50% of the quoted cost. I was correct to doubt this as 13 months on I now need the temperature probes in the cylinder replaced as the plumber also failed to fit a scale reducer. I live in a known hard water area! The same negligent plumber completed the commissioning check list stating that the cylinder was not fitted in a hard water area. There is a complete lack of attention to detail with this company or perhaps its just hoped things won't go wrong when they cut corners? This company needs to be avoided. They are overpriced and incompetent.

Sandhurst just refurbished our bathroom. The work was carried out to a high standard and completed within the time frame and budget we were given. We are delighted with the finished result. What made them really stand out from the crowd, though, was their excellent communication - keeping in regular contact, letting me know the schedule of the works and trades and sending regular photos and messages as the work was being carried out. I was away when the job was being done so was relieved and reassured to be kept informed of what was going on. All in all, it was a great job from start to finish.

Sandhurst did a great job of fixing our hot water, installing a new heating unit for us. Customer service was good and they got the job done quickly.

Tony & his team at Sandhurst Plumbing became my regular plumbers from my rented London properties a couple of years ago. Since then I have never looked back. Their pricing is transparent & good value in terms of the excellent service consistently offered. Tony is always quick to respond, & takes the time to explain things & help me problem solve with the more complex jobs. Knowing that I have them to call upon makes managing two properties remotely much less stressful as I know that I am in good hands with plumbers that I can trust 100%. I could not recommend them highly enough.

Joe arrived promptly to service my central heating system. He was very friendly and efficient, leaving the place clean and tidy. This is the first time I have used Sandhurst so will be happy to turn to them again when needed

My husband dropped his wedding ring in the shower and it went straight down the plug hole! We were obviously really upset and tried everything to get it out. When it was clear we wouldn't be able to do it we called Sandhurt who sent a lovely guy round very quickly who managed to retrieve the ring with no destruction to the bath and for a very reasonable price. Would 100% recommend.

Needed a toilet fixing - appointment was made for the very next day and the job was completed very quickly. No fuss. Reasonable price for a professional and friendly service. Would definitely use Sandhurst Plumbing again!

I engaged in Sandhurst Plumbing to investigate problems tenants had reported with hot water. They sorted the problem out very quickly, dealt directly with the Tenants to schedule the appointment and kept me up to date via email. Problem sorted very quickly and charges explained and no shocks. Would use them again.

Really enjoyed working with Sandhurst plumbing and maintenance. Would recommend them to anyone. Great communicate, great price and a really friendly team!

I have been very impressed with Sandhurst. I commissioned them initially to replace a cylinder valve and fit a trap to a basin. I then asked them to fix the hot and water supply to a basin. Unfortunately the basin was supplied with a defective feed and they had to return to repair the resultant drip which was no fault of theirs. They charged me the full amount on the first visit but I was delighted that on the second visit I didn't get charged at all and got charged very little on the third visit so I believe this was extremely decent of Sandhurst and I am immensely grateful for what, with other plumbers, would have been an expensive series of visits. On all three occasions they were quick to respond to the query and turned up when they said they would turn up. Plus they were really pleasant and made no mess. After ten years of searching for and failing to find a reliable plumber I am delighted to have found Sandhurst and unreservedly recommend them.

The work was done quickly, tidily, efficiently by a very pleasant young engineer. He arrived on time and discussed the work that was necessary and did the work required entirely to our satisfaction, great job.

Thank you to John from sandhurst who came to help install new pipes from our gas meter to boiler in the loft today. Did a fantastic job and didn’t cut a single corner. Heat didn’t put him off at all and didn’t leave until the job was completely finished. Tidied up after the job was done, couldn’t be more please. Highly recommended company who are gas registered!

Fantastic service, very impressed with the company. Plumbers were very helpful and quickly diagnosed the causes of the leaks. Great service by this company.

I work for Burlington Estates who manage a building in Notting hill. We had Sandhurst carry out some investigation and repair work to one of the flats at this building. The feedback from the leaseholder was excellent, he was very please with the mannerism of the contractors who carried out these works, they were quiet, neat and tidy. I've used Sandhurst on a number of other jobs and they always seem to do a great job. I would definitely recommend using them.

Sandhurst were quick to quote for job and book in once cost was agreed. The engineers attended on time, fitted the tap and cleaned up afterwards. The customer service was excellent with payment given and VAT receipt received immediately. I will not hesitate to use Sandhurst again.