HeatXpert Ltd

I found HeatXpert online while searching for a company to provide me with a new boiler as soon as possible. I used their online quoting service and was pleased with the price. I received a call very quickly and had a chat with Tom; we arranged for him to visit my property later that day. I was very happy with Tom's professional manner and felt assured that HeatXpert could provide what I needed. We booked a day for the work to take place the following week. The work has now been completed by Joe and I am very pleased with the outcome. Joe was polite, hardworking and informative. I have been very impressed by HeatXpert and their approach from start to finish has been excellent. I highly recommend them to anyone searching for a new boiler / heating system.

Having contacted several plumbers, I couldn’t even get a quote for a new boiler. Thankfully my friend recommended HeatXpert and they were brilliant from start to finish, gave me a quote quickly and efficiently and even installed my boiler a week later (the week before Christmas). Couldn’t fault their efficiency and workmanship. High recommend both Tom and Ben, thank you for your help!!

I am very pleased to be able to recommend Heatxpert for any work related to heating systems. They are great communicators, friendly and professional in thei way they conduct their business.

Received First Class Service from a friendly team. They identified the problem with the heating system and repaired it to a high standard. Thank you!

Prompt and efficient service, consistently. I recommend this company unreservedly. They’ve done initial installation of boiler and one annual service. Many thanks.

HeatXpert fitted a new Worcester Bosch boiler in my home office 2 years ago. As part of their original quote they offered 3 years servicing included. This year was the second service and a day or so after they completed it, there was an escape of water and I turned the boiler off as a precaution. Tom then added a visit onto his busy schedule in order to remedy the problem ASAP and appeared at about 9pm that evening after completing work at other customers houses. A filter had come loose and needed refitting. He completed the work tested the system and left to go home before the midnight hour. I was up and running and very pleased with their service with a smile.

amazing service throughout. Very good work at competitive price. Staff could not have been more helpful throughout entire process

Top company. Fantastic service, great job! The lads were helpful, friendly and hard working what more could you ask for. Reliable, respectful to my property and our animals and on time every day! An absolute pleasure to do business with and we will definitely remain with them for servicing and any repairs. Already booking a second job!

I had excellent service from HeatXExpert Ltd in installing a new boiler. They were prompt, efficient and innovative in working with an older heating system. They were also reasonably priced.

Thank you for very professional approach to simple problems. Very happy to have you as our trusted plumber.

Turned up on time. Polite, no mess, carried out work as required. Looked at another job that I requested. Engineer informed me that he could carry out the work and he would get back to me with an estimate.

Tom was very helpful and offered two quotes to consider within my budget. He also advised in relation to a problem with hot water during the winter months and suggested a fix which was dealt with at the time of the boiler installation. We won't know if this worked until the colder weather is here. The work was carried out on a date asked for me by me and was carried out very efficiently and competently. All the procedures were explained and communicated clearly. Very friendly, the work was completed in a day with minimum fuss and everything left in a clean and tidy state. I would happily recommend this company.

Tom (owner) and his team provided exceptional service in installing a new gas boiler. From the initial contact, through the quotation and installation processes, everything was managed to the highest of professional standards. Jack and Tom(apprentice) were a delight to have in our house and I felt so sorry for them that they were unable to complete the job because of a difficult to budge blockage, which was cleared by Tom(owner) on the 2nd morning. These chaps had a clear pride in their work and were meticulous in cleanliness and protecting our home. Pricing was comparative to British Gas but cheaper than another local installer who quoted £1000 more! I chose Tom (HeatXpert) because his pre-sales processes were superior to those of British Gas and his package contained add-ons which were chargeable from British Gas e.g. power flush, 30-day follow-up check, 3 year boiler service plan post installation. Thank you all for your professionalism in doing a terrific job and your commitment to ongoing support.

The crew from HeatXpert provided me with an in-person site inspection to provide a quote that was significantly cheaper than British Gas (and quite a few local heating companies, too). They arrived on time, performed the work very professionally and pleasantly. There were some tricky problems with air in the pipes (there always are in old homes, and mine was no different, being over 70 years old), which caused issues with the new boiler operation (new electronic sensors are quite sensitive in new boilers). The next day, when the new boiler had stopped working, I called HeatXpert, and the boss came around that afternoon and didn't leave until he identified the issue and got it resolved (sometime after 9 pm). Now that is customer service and commitment to quality work (and the boilers have been working smoothly and quietly for a month now) I recommend them (and Tom in particular) for any boiler/heating needs you have.

Could not fault this everything was done to a high standard. Would definitely recommend HeatXpert. Even set up the app and everything cleaned up afterwards.

Tom and his team fitted a new boiler, the hive system since mine was very old and worked on an old thermostat. Work was completed and looks great! Kept everything clean and tidy and put back together. Was shown how to use the Hive and has this mounted in my desired location. The team also moved and changed my water tank in the loft for a new one. I wanted it in a particular corner and they didn't question it, just moved it and made it work. Now I have a nice enclosed clean tank and the old one is gone! They also removed and disposed of all rubbish so there was nothing for me to do afterwards. Chose this company because Tom was very knowledgeable and professional, plus him and his team could more then just fit a boiler, so I can reach out in future for any other plumbing needs and know I’m in good hands.

From the off, Tom came across very professional and more importantly genuine. My current system was surveyed, and Tom advised on the way forward. I decided to go with Heatxpert and it was completed in a day and less than a week from the initial start. Great service throughout, the engineers explained what they were going to do and It took them a full day. We are really happy with the new boiler and the overall service from Tom and his team.

We recently had a new boiler installed by Heatxpert, and the entire experience was exceptional from start to finish. Tom was professional, punctual, and incredibly knowledgeable. They took the time to explain everything clearly, worked efficiently, and left the space spotless once the job was done. The installation was completed on schedule with no hidden costs or surprises, and the quality of workmanship was top-notch. It’s clear they take great pride in their work and genuinely care about customer satisfaction. Highly recommend Heatxpert to anyone looking for reliable, expert heating services. We’re thrilled with our new boiler and the peace of mind that comes with it!

Great communication re quote and appointment. Arrived at time arranged with reminders issued. Rich was polite, friendly and carried out the work with no problem whatsoever and left no trace of his visit. Thank you.

We highly recommend them. Tom and the team did a fantastic job. They were exceptionally tidy and polite.

I had a new boiler installed. Tom gave me a detailed breakdown of all the information and cost. Was willing to answer any questions that I had. The work was carried out on time and at the price quoted. Tom and his team were polite and tidy. Would use again and recommend.

Entire experience of HeatXpert has been positive from first quote to after care service. The team were respectful of my property, solved unforeseen problems with no fuss and fixed a towel rail which two other plumbers had previously failed to resolve. They returned after boiler install to tidy up very minor bits and bobs in the kitchen (ie, wiping down tiles and tidying up ceiling). Showed me how to use the new system and check that I was completely happy. Will definitely use them again.

Our old boiler finally decided to die on Sunday morning. I phoned HeatXpert at around 9 am on Sunday morning to leave a message. I was amazed that the phone was answered, and even more amazed that someone came out and did a survey and quoted for a new boiler. We opted for a valiant boiler and a full system flush. I asked when the boiler would be installed. I was told work would commence the next morning. 2 really nice chaps arrived Monday morning and worked very efficiently. The boiler was up and running the same day. This company went above and beyond, coming out on a Sunday morning and fitting the next day. I've been thoroughly impressed by both the fitters who did the installation and the company itself, their customer care has been brilliant. I thoroughly recommend this company.

The work by HeatXpert is as always 100% perfect. The boiler maintenance carried out by Richard was no exception.

We had a new boiler fitted, in a new location in our Victorian house (so not as easy as usual) - the guys were punctual, talked through the entire process, completed the work in a reasonable amount of time, and to an outstanding level. We would highly recommend HeatXpert to anyone for any job, big or small.