Prompt, professional, reliable work
HeatXpert fitted our new boiler earlier in the year and came back recently to follow up. On both occasions Tom and his team were prompt, professional and did a great job. Plenty of hot water, reliable heating and our new boiler is more economical than the old one. All at a very affordable price.
Customer in Hampshire
Posted on 15/05/2026
(Reviewer did not use service)
Recommended
Great company
We have used this compnay for several projects and they are absolutely first class. From installing a new boiler system to fixing a leaking pipe they are always very helpful, good quality work and very tidy. Cannot recommend highly enough
Customer in Surrey
Posted on 14/05/2026
, work completed 12/05/2026
Recommended
Good job
Replaced our old boiler and serviced our central heating set up (17 rads and 1 large underfloor heating area) including a chemical power flush with magna-clean spent most of the day ensuring a professional job. Tom and Ben were very tidy, courteous and professional.
Customer in Berkshire
Posted on 11/05/2026
(Reviewer did not use service)
Recommended
New Boiler
A new boiler was installed on 25/04/26 in a most professional manner. I have subsequently had a problem with a small leak which was rectified by Tom, again promptly and professionally.
Customer in Oxfordshire
Posted on 06/05/2026
(Reviewer did not use service)
Recommended
Great work
The Heatexpert have done an excellent job on installing my new heating system. The guys are very professional, tidy and efficient whilst ensuring the workmanship is first class. Absolutely will recommend them to everyone i know 10/10, id also mention that the customer service is first class and all my email questions were answered quickly.
Customer in Hampshire
Posted on 05/05/2026
, work completed 01/05/2026
Recommended
Great Local Company
Very easy website to navigate and follow. Appointment ontime and excellent installation. Clean and tidy.
Customer in Berkshire
Posted on 30/04/2026
, work completed 28/04/2026
Recommended
Excellent Service at reasonable price
Engineer was on time, carried out the work efficiently and was courteous and prfessional throughout. Easy to book and great result.
Customer in Surrey
Posted on 28/04/2026
, work completed 27/04/2026
Recommended
Fitting a new Boiler
The two young men, Tom and Ben did a superb job, very professional in every respect. When they ran into a problem which was electrical and inherited they were able to solve it. On completion they explained everything that I needed to know about my new boiler. They arrived on time and cleaned up perfectly before leaving. Couldn't have asked for a better service.
Customer in Oxfordshire
Posted on 27/04/2026
, work completed 25/04/2026
Recommended
Boiler failing to fire
Contacted HeatXPert by email on Tuesday evening giving description of problem and attempts to resolve ourselves. Tom visited the next day in the late afternoon and discovered the issue being a faulty two way valve that was preventing hot water flowing to the tank. This was a part fitted at the beginning of the year after previous part failed after several years.The replaced part was still under warranty. Tom advised that he had experienced this part failing for other customers and advised to replace under the warranty, with the work planned for next week. Quick response and very friendly and open and honest service put us at ease and know we are being looked after.
Customer in Surrey
Posted on 11/04/2026
, work completed 08/04/2026
Recommended
Highly Recommend HeatXpert
We highly Recommend HeatXpert. Needed old boiler replacing & Husband came across them on Facebook. Saw very good reviews, got an online quote, which was very competitively priced. Tom visited within days to complete a boiler survey & produce the final quote, he was very knowledgeable & informative. Ben & his colleague completed the boiler installation, along with radiators. They were professional, polite, efficient, tidied up afterwards & Ben did not leave until he was sure everything was working as it should. We have already recommended Heatxperts to friends.
Customer in Berkshire
Posted on 22/03/2026
, work completed 13/03/2026
Recommended
Impressed with work carried out
Installation of new boiler started on time, and generally went well. Some issues experienced at the final stages were well dealt with. Impressed with the knowledge of engineers and tenacity to resolve the unforeseen problems.
Customer in Hampshire
Posted on 11/03/2026
, work completed 05/03/2026
Recommended
Excellent Company
Super happy with the service from start to finish. The quote came through a few days later and the boiler was replaced on the date I suggested. Everything was straightforward and stress-free and the new boiler has been working perfectly. Highly recommend!
Customer in Hampshire
Posted on 08/02/2026
, work completed 30/01/2026
Recommended
Complete upgrade of heating system
I would like to say I opted to use Heat expert after meeting Tom for a consultation on a complete upgrade to our heating system. I found his approach both knowledgeable and professional and was instantly impressed with how he explained exactly what would be required and how they would approach the job. The property I am in is awkward to work on due to restricted access in the loft, but the team removed a 20 year old boiler along with all the tanks and pipework, and replaced it with a new combi boiler and hive system. The work carried out was exceptional and tidy and covered all aspects, and carried out all the required tests and training on the new system not leaving until they were sure it was fully operational. I felt confident the minute they turned up and cannot recommend them enough.
Customer in Hampshire
Posted on 05/02/2026
, work completed 04/02/2026
Recommended
Leak repair completed soon and well
The boiler was replaced in October 25 but a leak was found in one of the pipes a pinhole was found . I called the HestExpert and the appointment was made to visit same day and was confirmed and was attended as promised. The was carried out with care and satisfactory service. The repaired was insulated well. A satisfactory solution
Customer in Surrey
Posted on 31/01/2026
(Reviewer did not use service)
Recommended
Boiler Service
This was the second annual boiler service , HeatXpert having installed it December 2023 following a month of Baxi failing to repair our existing boiler having several unsuccessful attempts and eventually condemning it . Having had such poor service from Baxi I contacted HeatXpert and when I told Tom the difficult situation we were in he visited that afternoon and did a thoroughly professional inspection and gave me a quote for the job and did an equally thorough job installing the new boiler and improved our system and now services it . The difference between HeatXpert and Baxi is amazing .In my experience HeatXpert are a company that prides itself on providing an excellent service to their customers which in todays world is pretty unusual.
Customer in Oxfordshire
Posted on 30/01/2026
, work completed 23/01/2026
Recommended
First Class
From the moment Tom came through the door until our boiler was installed, the communication, service and workmanship was fantastic. I got four quotes for my boiler and Tom was head and shoulders above the others. The guy who did the majority of the installation was polite and friendly. I can highly recommend them.
Customer in Berkshire
Posted on 25/01/2026
, work completed 22/01/2026
Recommended
New boiler installation
What a pleasure it has been to deal with Heatxpert. Ben, the Engineer, is a lovely chap who explains things, is hard-working and is very respectful and polite, making the installation stress-free. In my own job, I value customer service highly and want to congratulate Tom (Director) on a great business with a solid foundation of customer service. You must be very proud of the business you've created. I shall be giving you a 5* review. Thank you!
Customer in Hampshire
Posted on 24/01/2026
, work completed 19/01/2026
Recommended
Efficient and professional
Efficient and professional service provided in a timely manner. Very happy with quality. Prompt delivery of services as demanded
Customer in Hampshire
Posted on 20/01/2026
, work completed 19/01/2026
Recommended
c/h & h/w Boiler Service and Repair by Heatxpert Ltd
The Engineer arrived at the prescribed time, carried out a full service of the c/h and h/w Boiler. The Engineer was friendly, polite and very professional, the Service and Repair was carried out to our complete satisfaction. I would recommend the Engineer and his Company to anyone who is considering purchasing a new boiler and/or having their Heating System Serviced.
Customer in Hampshire
Posted on 20/01/2026
, work completed 19/01/2026
Recommended
Good job
Great service from first enquiry to new boiler being fitted. Everyone was polite,friendly and efficient. Ben did a great job. Would definitely recommend Tom and team.
Customer in Hampshire
Posted on 16/01/2026
, work completed 13/01/2026
Recommended
Replacement boiler
HeatXpert were excellent and very prompt .. everything was explained well .. Joe was great took great care when installing the new boiler kept me informed throughout the work tidied up after all the work was done .. flushed the system tested the new boiler and pump also changed the overflow valve without being asked was very pleased with all the work .. price was superb .. well recommand using heatXpert if you require a new boiler .. service is great and after care emails are prompt .. Job well done .. Thank you .
Customer in Berkshire
Posted on 11/01/2026
(Reviewer did not use service)
Recommended
Excellent workmanship
I couldn't recommended this company highly enough. I requested and in person quote which was completed with 48hrs (over the christmas period). I had two quotes, both of which were fair and competitive. The agreed work was completed the following week to a very high standard. The two men that installed the new boiler were kind, friendly and professional. They were contentious and extremely professional. The end product works like a dream and is super neat and tidy. Everything was explained to me. They cleaned as they went and had an excellent attitude and attention to detail. Thoroughly impressed through and through.
Customer in Berkshire
Posted on 09/01/2026
, work completed 08/01/2026
Recommended
Great work. Very happy with HeatXpert from start to finish - very professional and good to deal with. Very happy!
I found HeatXpert online while searching for a company to provide me with a new boiler as soon as possible. I used their online quoting service and was pleased with the price. I received a call very quickly and had a chat with Tom; we arranged for him to visit my property later that day. I was very happy with Tom's professional manner and felt assured that HeatXpert could provide what I needed. We booked a day for the work to take place the following week. The work has now been completed by Joe and I am very pleased with the outcome. Joe was polite, hardworking and informative. I have been very impressed by HeatXpert and their approach from start to finish has been excellent. I highly recommend them to anyone searching for a new boiler / heating system.
Customer in Surrey
Posted on 19/12/2025
, work completed 18/12/2025
Recommended
Fantastic, efficient and today
Having contacted several plumbers, I couldn’t even get a quote for a new boiler. Thankfully my friend recommended HeatXpert and they were brilliant from start to finish, gave me a quote quickly and efficiently and even installed my boiler a week later (the week before Christmas). Couldn’t fault their efficiency and workmanship. High recommend both Tom and Ben, thank you for your help!!
Customer in Hampshire
Posted on 19/12/2025
(Reviewer did not use service)
Recommended
Good communication, professional, reliable
I am very pleased to be able to recommend Heatxpert for any work related to heating systems. They are great communicators, friendly and professional in thei way they conduct their business.
Customer in Berkshire
Posted on 19/12/2025
(Reviewer did not use service)
Recommended