Professional and honest
My wife called this company who answered quickly asked us to carry out a simple task of our door and arranged to come and see the door the following day. He was able to resolve the issue and guaranteed the work for 2 years. Will definitely use this company again. Thank you.
Customer in Greater London
Posted on 16/02/2024
, work completed 09/02/2024
Recommended
Great results
I needed the lock changed in the back door for a high security version as the original key was lost. As the special lock was required to be ordered, Patrick installed a temporary lock so the house was secure .He returned a few days later to install the high security lock. He also called to my parents on the same day to change a lock and correct the door mechanism without having to make an appointment. Great result.
Customer in Greater London
Posted on 28/08/2023
, work completed 17/08/2023
Recommended
Great service
Required a locksmith who could repair my 83 year old mum who has dementia, broken porch door. Had a really good experience with this company, after being quoted by another company an amount I felt was too high and another didn’t even bother to come back to me. So very happy with the quote which was considerably less from Scanlon than I was quoted before and after sending photos of the problem porch door, was able to carry out the work despite being very busy and could only fit the job in originally for the following week. However, because it was agreed we would meet today to see what would be required, the work was done there and then. It was more challenging than expected but the work was carried out successfully and my mum is happy she doesn’t have to fight with the door anymore. Would absolutely have no problem in recommending this company.
Customer in Greater London
Posted on 03/09/2022
, work completed 02/09/2022
Recommended
Excellent locksmith seevice
At 4:30, we found our front door had stopped locking. Rang Scanlon Service and they were with us 45 minutes later. They identified and fixed the problem in about 45 mins. Absolutely brilliant!!!
Customer in Greater London
Posted on 20/09/2021
, work completed 20/09/2021
Recommended
Garden shed door lock
The garden shed door (mortice) lock somehow got damaged and was unable to be opened with the key. Patrick was able to attend the next day after calling to fix the problem. He arrived on time, managed to get access to the damaged locking mechanism, and got the door to open. He also had a replacement lock in his van, so was able to install a replacement lock straight away. All in all, the work was completed efficiently and satisfactorily with a very reasonable cost.
William in Greater London
Posted on 20/05/2021
, work completed 20/05/2021
Recommended
Brilliant and professional Locksmith
Pvc door lock stopped working completely and so I found Patrick Scanlon on Which? Trusted trader. He arrived at the property at the prearranged time, had a look at the door and lock and identified that the gearbox needed replacing. He told me there and there what the quote would roughly be and he left immediately to get the part. He fitted the gearbox, made sure everything else like the cylinder lock was working fine and had a quick look at another door that wasn’t working that well. The cost of the work was spot on what he quoted and did not charge for the time it took to get the new part and made sure the area was clean before leaving. Few months later, had an issue with the same door and called Patrick again. He arrived a couple of days later as planned and identified that the gearbox that was fitted previously was faulty and a new one would be required. Even though the fault was not his, he did not charge me for the replacement work and immediately went to get the new part, fitted it and made double sure that things were working well. He kept me up to date during the process, took the time to explain the issue to me clearly and worked quickly and professionally. Patrick is certainly now my go-to locksmith and cannot recommend him enough to others.
Customer in Greater London
Posted on 22/04/2021
, work completed 25/01/2021
Recommended
Happy to recommend this skilled tradesman.
The front door had warped making the locks hard to open and close. We also wanted a new cylinder fitted. Mr Scanlon arrived on time and checked which cylinder was needed. He then lost no time in fitting the cylinder and adjusting the door frame fittings to allow the two locks we had told him about to work properly. In addition, he also fixed a mortice lock that had never worked. Finally, he hoovered up afterwards and left the place tidy. The final bill was as per estimate and very reasonable. Mr Scanlon is a gentleman and we would have no hesitation in contacting him again.
Customer in Greater London
Posted on 03/08/2020
, work completed 03/08/2020
Recommended
Very efficient and flexible
Patrick arrived at the agreed time, and found the job (rear upvc door lock) to be more complicated than he had anticipated. He therefore had to go to Croydon, to the only open supplier, to collect additional parts. On returning, the works were carried out quickly, efficiently and cleanly; job well done, and left clean and tidy. I paid the standard call out charge, and for a replacement lock. Charges for the round trip to Croydon were not included, hence the 'flexibility' in the title box.
Customer in Greater London
Posted on 29/04/2020
, work completed 20/04/2020
Recommended
Excellent and fast
Needed to change our lock for insurance purposes. Found Patrick's name through Which Trusted Traders and contacted him. He arranged to call round a few days later and offered us 2 different options but advised that only the cheaper one was required. He carried out the work in no time at all in a friendly and professional manner. Would definitely recommend.
Customer in Greater London
Posted on 23/03/2020
, work completed 19/03/2020
Recommended
Brilliant work
We found Patrick Scanlon in Which Trusted Traders. I left a message with him, he called back that evening as he said he would, we arranged a (unknown) convenient non-emergency appointment. He came when arranged, replaced the malfunctioning security locks and left the area very tidy. Would recommend him, without reserve.
Sarmite, London
Posted on 27/02/2020
, work completed 27/02/2020
Recommended
Friendly and efficient
I am responsible for the running of a community hall used by a local charity and several community groups. We have had several comments recently about one of the locks causing problems so I called Patrick (I found him on the Trusted Traders site). He came that day at the agreed time and immediately saw the problem and rectified it speedily. I would certainly use him again and would be happy to recommend him.
Customer in Greater London
Posted on 30/01/2020
, work completed 30/01/2020
Recommended
Lockout
I rather foolishly locked myself out. Someone came around within 10 mins and got me in. Service was great and professional. Trader was polite and friendly and was cheaper than the competition
Customer in Greater London
Posted on 23/01/2020
, work completed 23/01/2020
Recommended
Disaster on NYE promptly fixed
Our front door lock broke on New Year's Eve - the handle snapping off the lock and while you could open the latch it didn't always work, so we had to leave the front door propped open or risk getting locked in. On a very busy day for them, Scanlon Locks fitted us in. Not only was I called to give an ETA but also again 30 mins before to advise they were on their way. The work was carried out quickly and professionally. It was explained to me why the lock had broken and the repair was done to keep the cost as low as possible. I was really impressed and would highly recommend.
Customer in Greater London
Posted on 02/01/2020
, work completed 31/12/2019
Recommended
Good value for money
I would recommend this locksmith to anyone. Patrick arrived promptly, and proved efficient. Impressively, he made no attempt to promote unnecessary work, keeping his invoice within my budget. He came across as being trustworthy and reliable.
Customer in Hertfordshire
Posted on 11/11/2019
, work completed 25/10/2019
Recommended
Excellent
Excellent service. Efficient.
Pam, London
Posted on 05/11/2019
, work completed 05/11/2019
Recommended
Excellent job
Could not lock porch door and it looked as if I might have to have a new door. The locksmith was brilliant. He came up with the idea of replacing with a different type of lock, so I could keep the original porch door. It wasn't easy but he did an excellent job. Very impressed and would recommend them without any hesitation.
Phyllis, Middlesex
Posted on 19/09/2018
, work completed 19/09/2018
Recommended
Prompt, knowledgeable and efficient
The locksmith arrived on time and knew exactly what he was doing. He was efficient and cleared up any mess. A lovely, friendly chap and I will definitely recommend to all.
M, London
Posted on 24/07/2018
, work completed 24/07/2018
Recommended
Prompt and professional as always.
We have used Pat for many years for a range of call outs. He is always polite, professional and nothing is ever too much trouble. He is fantastic.
Laura, London
Posted on 11/07/2018
, work completed 11/07/2018
Recommended
Excellent
Paul was excellent. Came and assessed our requirements, ordered everything and fitted it. All for a reasonable price. Reliable, trustworthy and helpful.
R, Middlesex
Posted on 16/06/2018
, work completed 16/06/2018
Recommended
Excellent Service
Our back door was getting more and more difficult to lock, to the extent the key was bent!! I called Scanlon Security Locksmiths as they are local and had good reviews. Patrick came on 1st June and, actually, the problem was not the lock but the door being out of alignment with the door frame. Patrick did an excellent job and fixed this. He also cleared up very well - no mess left. Patrick was very polite and friendly, and I think his charge was very reasonable. I am very happy to give him 5 stars, and will certainly not hesitate to call on his services again.
Nash
Posted on 04/06/2018
, work completed 04/06/2018
Recommended
Great job
Excellent work, fair call-out. Got on with job. Straightforward. No excessive call out rate.
Gerard C, Berkshire
Posted on 24/05/2018
, work completed 24/05/2018
Recommended
Old Lock
Despite having trouble sourcing parts, and a very difficult fit, did an excellent job and, after 4 visits, did not put up his price. Thoroughly nice guy! Would certainly recommend and use him again!
Dave Brock
Posted on 14/03/2018
, work completed 14/03/2018
Recommended
Dedicated, prompt, polite and efficient.
Mr Scanlon replied promptly to our request to replace handle and lock on garage door. He worked efficiently and diligently to complete the works in a timely manner. He was polite and helpful throughout. His rates are very competitive. I was very impressed with the quality of his work. I have no hesitation in recommending Mr Scanlon as a competent tradesperson.
Which? Trusted Traders Consumer
Posted on 14/03/2018
, work completed 14/03/2018
Recommended
Excellent job - very prompt and professional
Our door lock broke, rang Scanlon Security Locksmiths, who I was put onto. Spoke immediately to them and even with hold up on motorways and weather they turned up as promised at around 6.45pm. Brilliant job done
Maurice, Buckinghamshire
Posted on 23/02/2018
, work completed 23/02/2018
Recommended
Excellent professional service
The engineer called on route like was asked to. Was polite, professional and tidy.
Adam, London
Posted on 11/11/2017
, work completed 11/11/2017
Recommended
Very Impressed
Very impressed, no hesitation to recommend him. One of the first traders to be on agreed time as well!
Ulla, Surrey
Posted on 31/10/2017
, work completed 31/10/2017
Recommended
Quick response
Very quick in responding. Collected keys from other location. Sent photo of the work carried out. Very polite and we will use them again.
Susana, London
Posted on 24/10/2017
, work completed 24/10/2017
Recommended
Brilliant Job
Excellent service from Patrick; extremely helpful and sympathetic (lost keys).
Nigel, London
Posted on 23/10/2017
, work completed 23/10/2017
Recommended
Superb
Genuine, pleasant, quick. Very professional and knowledgeable. Thoroughly decent chap who I would highly recommend.
Jenny, London
Posted on 22/10/2017
, work completed 22/10/2017
Recommended
Courteous, Professional and Very Efficient
Fixed my broken lock quickly and did a perfect job. Would recommend to anybody with absolute confidence.
V, Middlesex
Posted on 22/10/2017
, work completed 22/10/2017
Recommended
Successfully replaced broken lock
Mr Scanlon arrived promptly, in fact even a little early, at the appointed time, and immediately set to work. He diagnosed the problem with the back door lock within a few minutes and quickly installed a new lock. He was very obliging and courteous, and I thought it such a pleasure to get a job completed so quickly and professionally. His charges were somewhat more than I would have expected, but that's probably because it's a good many years since I have had a lock fitted.
Veale
Posted on 19/10/2017
, work completed 19/10/2017
Recommended
Prompt and Professional
Was called out as could not enter my business at my hair salon the locks had been super glued. Was so impressed firstly by how soon Carlo arrived after my call, then how reassuring he was with customer service and finally getting me back in to carry on my business.
Jayne, Berkshire
Posted on 08/09/2017
, work completed 08/09/2017
Recommended
Brilliant job, professional and honest.
Scanion security do an excellent job. They come when they say. They do the job effectively and professionally. I have used them for porch doors, patio doors, internal doors and a safe - over several years! All with the same great service. Can't recommend them highly enough.
Sally, Middlesex
Posted on 30/08/2017
, work completed 30/08/2017
Recommended
Prompt and efficient
A very prompt and efficient service, a job well done. Courteous and a pleasure to deal with.
Wyn, Middlesex
Posted on 30/06/2017
, work completed 30/06/2017
Recommended
Superb advice
Superb service, arrived on time also phoned to say he was on his way, professional approach to the job. Gave good advice.
Michael, Middlesex
Posted on 29/06/2017
, work completed 29/06/2017
Recommended
Brilliant job, prompt
Excellent service, prompt, efficient and friendly. Couldn't wish for any more. Well happy.
Phyl, Middlesex
Posted on 19/06/2017
, work completed 19/06/2017
Recommended
Absolutely happy.
Absolutely happy. Carlo was brilliant and charming and overall a pleasant person. An absolute pleasure to have met Carlo
Which? Trusted Traders Consumer
Posted on 16/06/2017
, work completed 16/06/2017
Recommended
Fantastic job - very professional
Patrick came to my rescue after a terrible experience with an emergency locksmith who left me with an unsecured property. Patrick spent several hours replacing locks and securing a very old side gate. Prompt, friendly, professional and helpful. 5*.
Rose, Middlesex
Posted on 26/05/2017
, work completed 26/05/2017
Recommended
Prompt & professional
Pat Scanlon is a very professional, reliable, polite and helpful locksmith. He was worked for my family for over 20 years.
F, London
Posted on 25/05/2017
, work completed 25/05/2017
Recommended
Job done!
The locksmith came at the arranged time. He was polite and had a positive attitude. More importantly he fixed our lock quickly and simply without trying to sell lots of extras.
Inge, London
Posted on 19/05/2017
, work completed 19/05/2017
Recommended
Efficient & helpful - a great job
Mr Scanlon arrived promptly and took trouble to find a particular handle for my door, when he found that the existing one was broken. He did a very professional job and explained his charges upfront very clearly. Recommended.
Patricia, Middlesex
Posted on 17/05/2017
, work completed 17/05/2017
Recommended
Excellent, friendly service.
Pat was recommended to me by a locksmiths (shop), and I'm pleased they did. He was friendly, clean, obviously very competent and very honest with his assessment of work. Would recommend him to anyone.
David, Middlesex
Posted on 09/02/2017
, work completed 09/02/2017
Recommended
Highly recommended
Excellent work carried out by Carlo whose expertise and experience were very welcome. Impressed by accuracy of initial estimate for the job, and very satisfied with the "can do" attitude when I requested a change to one lock. Monica
Monica
Posted on 14/01/2017
, work completed 14/01/2017
Recommended
Brilliant job, prompt and professional
The trader very kindly came out Saturday evening in spite of having worked from very early morning nonstop. My bag with my keys and address and my credit cards were snatched in Waitrose supermarket.
Olaug, London
Posted on 14/01/2017
, work completed 14/01/2017
Recommended
Brilliant job
Patrick from Scanlon Securities was punctual, identified the problem & explained each step before actioning in a professional & friendly way. Cleared up once job completed. Very impressed.
Inderjit, Middlesex
Posted on 20/12/2016
, work completed 20/12/2016
Recommended
Friendly, reliable, tidy and professional.
Pat Scanlon has been fitting locks for me since 2014. He is always friendly and helpful, reliable and fantastically efficient and tidy.
James, London
Posted on 24/11/2016
, work completed 24/11/2016
Recommended
My Review
J R, Berkshire
Posted on 06/10/2016
, work completed 06/10/2016
Recommended
My Review
Patrick Scanlon came and fixed my lock for me. Suddenly I couldn't lock the door. He fixed it for me and looked at another lock I had. So courteous would love to have him for all problems. Recommend to everyone.
Bridget, London
Posted on 18/09/2016
, work completed 18/09/2016
Recommended
Brilliant job, so quick
Nigel, London
Posted on 12/09/2016
, work completed 12/09/2016
Recommended
Extremely professional
Pat Scanlon was extremely prompt, professional and knowledgeable. He worked fast, cleaned up after himself and was very polite. I would highly recommend him to all and have no hesitation in using him again, should the need arise. Very impressed.
Angie, London
Posted on 30/08/2016
, work completed 30/08/2016
Recommended
Don't use anyone else
Use him to change and fix locks around the place and I am over the moon with his work. He is always prompt and finishes everything to a very high standard. I never use anyone else!
Which? Trusted Traders Consumer
Posted on 03/08/2016
, work completed 03/08/2016
Recommended
Always pick him
Use him to replace locks and am always call him whenever I have a problem! Always shows up promptly and is extremely professional. Very competitive rate.
Which? Trusted Traders Consumer
Posted on 15/07/2016
, work completed 15/07/2016
Recommended
Very professional locksmiths
Pat was extremely professional, knowledgeable and timely. He recommended appropriate security, quoted & stuck within the quote. Very impressive on the day, neat, tidy and even returned next day to check all was well.
Ian, London
Posted on 10/05/2016
, work completed 10/05/2016
Recommended
Really great!
Use him for many lock fixings and replacements that I have. Always call him and find him to be very prompt and professional.
Which? Trusted Traders Consumer
Posted on 03/02/2016
, work completed 03/02/2016
Recommended
My go to guy
Secured the premises after a break in and installed a security grate and was really pleased with the work done. He was quick, tidy and professional and found everything to be done to a really high standard, very pleased!!
Which? Trusted Traders Consumer
Posted on 25/01/2016
, work completed 25/01/2016
Recommended