Scott Findlay Plumbing & Heating Ltd

Scott Findlay Plumbing & Heating Engineers - recently fitted and installed a new boiler & thermostat & CO2 detector for us. I highly recommend them. They were prompt, friendly and competitive in price. Everything (cherry picker, old boiler pickup etc) turned up on time and the process was seamless. Simon who did installation was great, prompt, friendly and answered our questions. Great service/communication from Claire also, very happy.

Scott Findlay Plumbing & Heating were excellent from start to finish. My 14 year old boiler needed to be replaced in September 2018. Scott arrived on time to view the job, submitted a quote early, scheduled the work within 2 weeks, Simon did a great job on the install and Claire followed up directly afterwards to make sure all had gone well. First class service throughout.

I came across Scott Findlay after using another plumber to do what should have been a simple job to replace a kitchen tap. That proved to be too much for that individual and i was left with a leaking tap! Subsequently, the firm has done other small jobs and most recently have replaced my combi boiler. Each time, the engineer has arrived exactly on time and done the work professionally and rapidly. The boiler replacement went very smoothly. Brian worked extremely hard over the two days; I was impressed with the way he protected the flat from dust and dirt and the fact he took very little time out for a break. He explained each step as he progressed and then was very patient with me as he went over the working of the new boiler and thermostat in great detail. I would have no hesitation in recommending the firm to others whether it be for a major job like this recent one or a simple one as in the past.

Having got several quotes, Scott Findlay were by far the most engaged and professional. They delivered a first rate service throughout our boiler upgrade and their whole team were very impressive. We got updates at the end of each day and they tidied up well. I would certainly recommend Scott Findlay and the excellent service they provide.

Nope! They truly deserve a 5-star rating. Efficient and exactly on time. Initial quote visit for boiler replacement was very helpful and unpressured. Quote delivered promptly, and was thorough and informative. Work carried out - and spotlessly cleared up after - in a timely way, and by a friendly and knowledgeable engineer. Such a pleasure working with these guys compared to the normal hassle and worry of getting work done. Highly recommended.

Customer service was excellent and the workmanship professional and efficient. Would highly recommend.

Just had our boiler replaced by Scott and his team and the whole process went very smoothly. Scott came out to inspect and give a quote. He was friendly, honest and professional and gave some excellent advice. 3 weeks later the boiler has been replaced. Kenny and Brian did a great job, professional, friendly and on time. The replacement boiler has made an incredible difference to our heat and water. I'm glad I did my homework and picked them. A great company and one I would not hesitate to use again or recommend.

I needed to replace our 15 year old boiler and having done some research I obtained quotes from 3 firms (one national and two local). There was roughly £400 difference between lowest and highest but I opted for Scott Findlay (not quite the cheapest quote) for the following reasons: I try to use local trade where possible Overall feedback is very good Appears on which 'Trusted Trader' website Recommended Worcester Bosch Group installer Clarity on the installation process but also (very importantly as it transpired) advised of potential issues - only one of the three that did. From initial quote to final commissioning of the boiler I spoke to / met six people from the business - two office based, Scott Findlay who quoted, the installer and then two follow up visits re testing the gas pressure coming into my house - each person was very professional and helpful / courteous. The boiler was fitted as arranged and the installer tidied up after him. However the gas pressure coming into my house was not sufficient to pass the commissioning test - this was the advice of potential issue Scott advised. To cut a long story short, SGN had to increase the gas flow (at no cost to me) and although a minor inconvenience, I was aware of this so it did not come as a surprise. I understand that if the tests are not carried out correctly and the pressure is too low the guarantee can be invalidated. Sound advice indeed from Scott. Would I recommend or use again - absolutely.

We can't praise the Scott Findlay team highly enough. From the 2 inspections to quote for the job, making sure our boiler replacement met all our requirements (16 radiators). And to the new gas pipe required to facilitate this. The team carrying out this project were professionals and very conscientious. All work completed in time and on budget. We are happy to recommend them.

We contacted Scott Findlay to replace our old boiler with a brand new one and we have been really satisfied of our choice. All the communication was clear and straightforward, from the quote till the end of the works they keep us constantly updated. The engineers were friendly, professional and at the end of the job leaves the flat in perfect condition. We definitely recommend! Sebastiano Z.