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Scott Findlay Plumbing & Heating Ltd

4.9

115 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Edinburgh's largest family run, trusted, Plumbing & Heating Engineers. Scott Findlay began as a sole trader and has built up the business over the past 30 years, now employing 13 plumbing and heating engineers covering the whole of the city.
We offer convenient one hour arrival slots to make things easy for you and all works are fully insured & guaranteed for 12 months.

Fully Gas Safe registered, providing all types of heating and plumbing work from complete boiler and central heating installations, through to the smallest of repairs.

We are Worcester Bosch Accredited Installers and Edinburgh's largest independent domestic installer of Worcester boilers.

Services:

- Central heating and boiler installation.
- All central heating and boiler repairs and upgrades.
-Smart heating controls.
- Boiler servicing.
- Power flushing
- Landlord's Gas Safety services.
- Supply and fit of flue inspection hatches.
- Cast iron works.
- All general plumbing.
- Bathroom and kitchen works.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Radiators and central heating
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Bathroom fitters

  • More Services

    • gas safety certificates
    • flue inspection hatches

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
115 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
New Boiler
Customer Service
Quality
Value
Thanks for being very efficient and helpful. Very friendly staff and everything done on time.
davidkershaw Posted on 09/11/2017 , work completed 09/11/2017
Prompt professional service, Highly recommended.
Customer Service
Quality
Value
Prompt professional service. I highly recommend them for their competent workforce unlike another the other firm of plumbers who scratched their head and came up with the genius solution that our leak was “a mystery”. This prompted me to look up Which Trusted Traders and find Scott Findlay plumbing & Heating Ltd. Their bill was reasonable too. Claire took charge of co ordinating the plumber works and joinery works as I live some 150 miles away and that’s what I call going the extra mile! I’ve got this firm on speed dial should I require their services in the future.
victoriadvictoria Posted on 15/02/2018 , work completed 15/02/2018
My review
Customer Service
Quality
Value
I have used Scott Findly on two occasions now and have been impressed by the very high standard of the work carried out by the engineer Simon, on both jobs. Claire in the office could not have been more helpfull.Scott Findlay will now be my trader for all my heating and plumbing needs. A Cameron 25/01/2018
Cameron Posted on 26/01/2018 , work completed 26/01/2018
Boiler install and repairs
Customer Service
Quality
Value
Scott came and gave a very fair quote and even talked me out of unnecessarily upgrading to a bigger, more expensive boiler. David installed over 3 days and replaced 3 radiators. All done very tidily, efficiently and with the minimum of hassle - even made sure we had heating when the temperature dropped to -5 overnight, Have since been back to fix 2 other plumbing issues, Would not hesitate to recommend.
Michael Andrews Posted on 10/03/2018 , work completed 10/03/2018
Genuinely fantastic
Customer Service
Quality
Value
Customer service was excellent and the workmanship professional and efficient. Would highly recommend.
Dholligan Posted on 27/05/2018 , work completed 27/05/2018
High quality work and service
Customer Service
Quality
Value
I was very pleased with all aspects of Scott Findlay Ltd's work and customer service. The initial assessment for new boiler installation was very helpful, especially as I have an awkward kitchen. The quote was a good price and there were no unexpected extras, I was kept well-informed at all points. The work was done promptly, the new boiler has a long guarantee and all was fitted with no mess or fuss. I would definitely use them again and would recommend them.
J Marshall Posted on 01/09/2019 , work completed 21/08/2019
Excellent, friendly and efficient service
Customer Service
Quality
Value
We have had an excellent service from all the team at Scott Findlay, from the office staff to the engineers. Everyone is very efficient and friendly, and I have been most impressed by the quality of their service and clear communications. Our initial job for Scott Findlay was to install a new boiler and radiators, and to have an old boiler flue removed and the roof made good. While their quote might have seemed slightly more expensive than others, in reality they were able to deliver exactly what we wanted, including a Worcester boiler with 10-year guarantee and removing the old flue and fixing the roof. In addition, Scott Findlay offer a finance option, which is extremely helpful for spreading the cost of a large piece of work. From quote to completion, I can't fault the service. The engineers arrived on time, were friendly and tidy, cleaned up after themselves, and got the work done in the time specified. I have already gone on to use Scott Findlay a number of times for other services and will definitely use them again in the future. I would not hesitate to recommend them.
Customer in Edinburgh Posted on 05/03/2020 , work completed 20/11/2019
The trader replied (on 05/08/2020)
Thanks so much for the lovely review , it's fantastic to hear how pleased you've been and that we came up with exactly the solution you were hoping for!
Excellent all round
Customer Service
Quality
Value
My initial query was answered promptly by Claire Findlay and I can only agree with all the 5 star reviews this company has. Claire was helpful and informative and helped me choose ‘best option’. Kenny arrived promptly for my appointment, completed the necessary work and did not leave until he checked everything was fine. Place left spotless. I wouldn’t hesitate to recommend this firm.
Lesley Posted on 18/10/2018 , work completed 18/10/2018
A company you can trust
Customer Service
Quality
Value
Scott Findlay have just replaced our 23 year old boiler which they have kept functioning for us over the last 5 years with a modern condensing boiler.This required replacing the incoming gas pipe from the meter in the garden through the depth of the house to the boiler site at the back and we were very apprehensive about the likely disruption. We knew from past experience that they would do a professional job, but this was more complicated and involved several other trades. The main gas engineer, Cameron worked like a Trojan for three days and all the others involved arrived to schedule and each one did a first class job. Our house and garden were fully restored and all rubble and old equipment removed. Just to mention the before and after-we appreciated Scott coming out the week before to go through what we could expect and have always found Claire and the office staff To be both friendly and efficient.
Customer in Edinburgh Posted on 25/08/2020 , work completed 20/08/2020
The trader replied (on 17/09/2020)
Thanks so much for the lovely review. We're really delighted that you found things so much less stressful than you'd thought and that you now have an efficient new boiler!
Boiler installation
Customer Service
Quality
Value
I asked Scott Findlay to install a new boiler for me after my old boiler was found to be unfit to use. They were helpful, courteous and turned up on time when they were supposed to do so. They did an excellent job with the minimum of disruption and I found them a please to use. I would certainly use them again and recommend them highly.
John in Greater London Posted on 06/06/2021 , work completed 02/06/2021
The trader replied (on 07/06/2021)
Thank you so much for the lovely review John, it was a pleasure dealing with you!
Excellent company
Customer Service
Quality
Value
Absolutely delighted with the plumbing works I’ve had done by Scott Findlay Plumbing & Heating. It is such a relief to deal with an honest, reliable and very fairly priced firm who turned up when they said they would and carried out excellent work. I would not hesitate to recommend this company to anyone.
Customer in Edinburgh Posted on 01/04/2021 , work completed 31/03/2021
The trader replied (on 19/04/2021)
We're so glad you've been happy; we set out to be a local trusted company with high stands and it's lovely to get this kind of positive feedback. Many thanks for the lovely review!
New Boiler and supply pipe
Customer Service
Quality
Value
Delighted with the installation and service provided. Everyone I dealt with was very diligent, friendly and communicated well.
Graeme in Edinburgh Posted on 08/04/2021 , work completed 02/04/2021
The trader replied (on 19/04/2021)
Thanks very much Graeme, delighted that you've been so pleased with everything and thanks so much for taking the time to leave a review!
central heating installation
Customer Service
Quality
Value
From initial enquiry to completion of the job, Scott Findlay and his team were reliable friendly very helpful and adaptable. The finished job was to a very high standard and they were full of helpful advice in response to my endless questions. I would have no hesitation in recommending them.
Customer in Edinburgh Posted on 05/03/2021 , work completed 26/02/2021
The trader replied (on 15/03/2021)
Thanks very much for the lovely review. We're genuinely always delighted to hear such great feedback, it's so important to us that our customers feel we've reached the standards we aim for.
Very professional
Customer Service
Quality
Value
We had our old, inefficient boiler replaced with an up to date Bosch boiler. Throughout, Scott Findlay did their best to accommodate our needs and were easily accessible to discuss the work to be done and when. They tried hard to fit us in to their schedule at a very busy time of the year and we are grateful for that - given the then sudden drop in temperature. The work has now been completed and we are very satisfied with the result. Throughout our dealings with Scott Findlay, we have been impressed with their professionalism in all aspects of our contact with them and would recommend them unreservedly.
Customer in Shropshire Posted on 10/11/2021 , work completed 06/11/2021
The trader replied (on 12/11/2021)
Thanks very much indeed for this lovely review Avril, I'm really pleased that we were able to help!
Boiler Service
Customer Service
Quality
Value
I've just moved to Edinburgh and needed to get the boiler in our new home serviced. I found Scott Findlay's details on the Which Trusted Traders website which is always my first port of call for a new contractor. Every part of the service has been excellent from first contact through to the friendly and helpful engineer who was punctual even on a freezing cold morning.
Customer in Edinburgh Posted on 12/12/2022 , work completed 12/12/2022
The trader replied (on 13/12/2022)
I'm so glad you've been happy with everything, we try incredibly hard to make sure we give first class customer service so it's lovely to hear this feedback and we'll be delighted to help at any point in the future, no matter how small a plumbing or heating issue it may be!
Excellent service
Customer Service
Quality
Value
Last October Scott Findlay Plumbing and Heating Ltd installed a new boiler and room thermostat. Today, they did a few maintenance plumbing jobs. Both times their service has been excellent and their staff have been very pleasant to deal with.
Customer in Edinburgh Posted on 05/04/2023 , work completed 05/04/2023
The trader replied (on 07/04/2023)
Thanks so much for taking time to leave this lovely review! We're really pleased that you've been happy with our service and we hope you'll use us in future if you need help with any other plumbing or heating works.