Scott Findlay Plumbing & Heating Ltd

We required an urgent replacement of our boiler as a fault had been identified by the fault codes on the boiler which caused the boiler to shut down; this was further diagnosed as a fault within the printed circuit board and required the heating to be re-established quickly due to being in the middle of a very cold snap of weather. We had two quotes for the work - Scott Findlay's arrived to survey the work on the Monday at the time previously arranged and had the quotation issued to us on the Wednesday Scott Findlays were just over £800 pounds cheaper than the second reputable gas boiler installation Company. From the date of accepting the quote to having the boiler installed was one day( We were fortunate that another job had been cancelled and that we were treated as a priority as we had no heating and have a child under 8 years of age). The team were amazing from the point of doing the survey to arranging the quotation, payment and installing the project. All on-site employees were compliant with Covid 19 working practices and were clean and tidy from start to finish on the Job - my rating is 10 out of 10- Excellent.

Really happy with our new boiler that was installed recently by the Scott Findlay team. All the engineers were very professional and knowledgeable when I asked random plumbing and heating questions. I liked the text message to advise when engineers were arriving, who arrived on time both days and who were a delight to talk to. I would highly recommend this local Edinburgh company, not only are their prices competitive and fair, they employ quality engineers who know their stuff. Thanks Scott Findlay Ltd.

This was the first time I had used Scott Findlay and they were very helpful and efficient from first to last. Simon installed my new oil boiler outdoors in an exposed location in challenging weather conditions. His hands must have been frozen, and there was no opportunity for him to come indoors for a warm and a hot drink due to the current restrictions. He was efficient and helpful and took time to explain all the features of the new system. My house is now lovely and warm. I am very pleased with the work and the result

Scott Finlay staff were always punctual, pleasant and reliably great at their jobs. If only all tradesmen were this good!

Our boiler was due for replacement anyway, but it packed in totally during the waiting period so Claire pulled out all the stops to get a swap of dates with another customer - and succeeded. The installation itself was very thorough and professional - done by the book and we had the heating/hot water back on the first day. The engineers not only know their stuff and operate and clean up to a high standard but are very pleasant guys to have around. The communication is also very good and Scott answered all our queries about the new boiler over the phone. We would unhesitatingly recommend.

I employed Scott Findlay Plumbing & Heating to service my heating system, and to give an appraisal of the system as it had been fitted by a plumber who I now has botched the job. The engineer, Simon, worked very professionally and efficiently keeping the work area clean and tidy. He has given me an honest and full appraisal of my system and I will definitely be asking for the system to be brought up to Scott Findlay's high standard.

We can't praise the Scott Findlay team highly enough. From the 2 inspections to quote for the job, making sure our boiler replacement met all our requirements (16 radiators). And to the new gas pipe required to facilitate this. The team carrying out this project were professionals and very conscientious. All work completed in time and on budget. We are happy to recommend them.

Just had our boiler replaced by Scott and his team and the whole process went very smoothly. Scott came out to inspect and give a quote. He was friendly, honest and professional and gave some excellent advice. 3 weeks later the boiler has been replaced. Kenny and Brian did a great job, professional, friendly and on time. The replacement boiler has made an incredible difference to our heat and water. I'm glad I did my homework and picked them. A great company and one I would not hesitate to use again or recommend.

I recently had a new boiler and 3 new radiators installed in an old top floor tenement flat. I got quotes from various companies - but chose Scott Findlay because of the time he took to explain all the things I needed to consider to make an informed choice. The others told me little and I didn't know enough about the process to ask the right questions. The work started and I was immediately impressed - over the course of the job I had 6 or so different workmen in the flat doing various parts of the job and I can honestly say they were all, without exception, some of the best I've encountered. Why? Because they all took care to answer my questions, make suggestions and explain what they were doing. They were tidy and careful - did a splendid job getting under my old and fragile floorboards with the smallest amount of damage, putting everything back with care and attention to minimise the impact. Scott helped me get my radiators powder-coated (they look fantastic!) and choose fancy valves for them so they look beautiful in the room and fit with the decor. It's rare to find tradesmen who have a good eye for what looks good - and understand why it's important. Their communication was great all the way through and that's another thing that can make these sorts of jobs frustrating and is vital for ensuring there are no misunderstandings. All in all, I was very impressed: great quality boiler and radiators, efficient organisation, fantastic work ethic. I would highly recommend them.

I had a new boiler fitted in my top floor tenement flat by Scott Findlay Plumbing & Heating. I had shopped around, read reviews and got 2 other quotes. Replacing a boiler is a big purchase! I wanted to get it right and find a company that would do a great job, with the minimum of fuss and that I could trust! I'm pleased to say I made the right choice. Scott and the team were all very professional and efficient, unexpected issues (it's an old flat!) that cropped up were quickly resolved with minimum stress to me. I can't recommend them highly enough. Claire in the office also deserves a mention - great service. Thank you !

Very polite, with prompt attention and competitive prices. I was delighted with the whole experience of the installation of two boilers in two properties. Thank you for your helpful attitude and for making it stress free!

Simon and Kenny installed a new lpg boiler, radiators and two showers in a stone cottage, to upgrade us from electric storage heaters and showers. We’ve been putting the job off for a while, not wanting the disturbance, but the job was done quickly, Scott and Claire kept us up to date beforehand and during the works, and the guys did a great job, with very little mess and disturbance, given the size of the job (and the number of thick walls to get through!). The final installation is great;neat and tidy (and much much warmer!). Would definitely recommend.

Initial survey done and fully explained what was involved. Work carried out exactly as planned and within the timescale agreed. Had to come back to fix a minor problem. Engineers were very tidy workers. Would recommend the Company to my friends and family without doubt

Extremely happy with their service. From the start, they've been honest about the cost we will ensure, they always arrived on time with text and email reminders sent prior to their engineers arriving and always follow up after the job was completed to ensure everything is fine with us. We had our boiler replaced. The two engineers were really professional, punctual, polite and very understanding with our son's special needs who gets upset with strangers in the house. I highly recommend Scot Findlay for their extremely professional and reliable service.

The boiler supplies heating and hot water. It's an old system and was on its last legs. Scott Findlay pulled out all the stops to have the new system installed as soon as possible. The service was excellent and I can't recommend them enough for their work.

I was impressed by every stage of the installation of my new boiler, beginning with Scott's expert advice. The quotation included additional work that I wanted - and all for a very competitive price. The standards of the equipment supplied and the workmanship were very high, and the work was done on schedule. I was particularly pleased by the clear and friendly way in which everything was explained to me and the way in which the disturbance caused by the work was minimised. Highly recommended.

We have used Scott Findlay a number of times now, over 15 years & recently had a Worcester combi boiler fitted along with associated works, including the Wave (wifi controller). Excellent work carried out, by such a professional company, with fabulous staff. Thoroughly recommended - have done many times to family & friends (who have also been delighted with the service they provide)!

New boiler with all the trimmings, and bath taps & silicone sealant replaced over 2 days, all done to high standard and with a high quality service. We'd had a Scott Findlay engineer visit us before - boiler troubles - and it was great when the same engineer, Kevin, walked through the door. The whole process from start to finish was really easy and straightforward, from dealing with Claire Findlay via e-mail/telephone, to John's home visit to make sure we knew what would be taking place to Kevin's great work on the installation itself. All in all, a top quality service from a highly recommended local business.

We had an intermittent fault with our Worcester Bosch boiler and were also long overdue for a service. We had contacted 2 local firms for help..neither of whom bothered to turn up. Scott Findlay replied to our enquiry promptly and arranged an appointment for an engineer to call. Simon diagnosed and fixed fault quickly and then did a full boiler service which was carried out in a very efficient and professional manner. Great service. Thank you!

We were very pleased with all phases of the work and the end result. We would recommend them from both the quality of work and customer service angles.

Scott Findlay Plumbing & Heating were excellent from start to finish. My 14 year old boiler needed to be replaced in September 2018. Scott arrived on time to view the job, submitted a quote early, scheduled the work within 2 weeks, Simon did a great job on the install and Claire followed up directly afterwards to make sure all had gone well. First class service throughout.

From the initial visit by Scott, I was so impressed by his knowledge, his explanation of the work involved and the fact that he took into consideration that I am partially sighted, suggesting what could be done to help me, that I didn’t feel the need to get a quote from any other company. Although I thought that my elderly radiators would need to be replaced, I was assured this was not necessary at all. (Other companies would no doubt have happily replaced them unnecessarily, adding to the cost!) I was given a very detailed quotation, and kept informed when work would begin. Delivery of equipment was perfectly co-ordinated. The installers Brian and Cammy arrived when expected, were friendly, helpful, very efficient and worked their socks off. The work involved them not only in my kitchen, but also in a bedroom, the loft, under the floorboards, outside and in the garage. Yes, there were a couple of problems, but these were solved in a professional manner. AND they tidied up beautifully afterwards, leaving my home exactly as they had found it. All in all am very happy with the whole process and would definitely recommend this company.