Endorsed by Which?

Secure A Home Ltd

5.0

29 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:00–12:00
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Hi, our names are Austyn and Jess and we are a husband and wife team who own a small company called Secure A Home.

We have been trading since August 2016.

Austyn has a wealth of knowledge in the industry as he has been fitting doors and windows for over 20 years.

We have a facebook page with an array of photos and reviews of our work, and we pride ourselves on our attention to detail and excellent customer service.

We have joined forces with HomePro to provide our valued customers extra piece of mind with an insurance backed guarantee.

We are also members of Certass, meaning we can provide out customers with a certificate of work after installation.

As well as this we are also on Checkatrade.

Our website address is www.secureahomeuk.co.uk

What we do

  • Glaziers

    • Aluminium Windows
    • Double glazed units
    • Double glazing installation
    • Double glazing repair
    • Glass boarding up and replacement
    • Replacement window services and repairs
    • Sash windows
    • Timber windows
    • Triple Glazing
    • UPVC Windows
    • Window consultants
  • Doors

    • ​Aluminium doors
    • Bi-fold doors
    • Composite doors
    • Door repairs
    • Fire doors
    • French doors
    • Front door
    • Orangeries
    • Patio doors
    • Timber doors
    • UPVC doors
  • Double glazing

    • Double glazing installation
    • Double glazing repairs
    • Double glazing suppliers
  • Roofers

    • Conservatory roof conversions

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
29 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Another fantastic job
Customer Service
Quality
Value
Just had replacement french doors and garage window done by secure a home. Already had a new front door and replacement conservatory with all weather roof from them. Can't praise them highly enough. From quote to finishing the work. Treated with absolute respect and kindness throughout. Nothing too much trouble. And they leave the place so clean afterwards. Thankyou Austyn, Jess, Josh and Sam. See you again soon.
Customer in Nottinghamshire Posted on 18/04/2024 , work completed 16/04/2024
Excellent customer service!
Customer Service
Quality
Value
Austyn and his team were faultless. We were after a new front door. He came round quickly after our enquiry to talk through what we wanted and gave us all the options. He was polite and pleasant throughout. He sent over the specs and pricing within 24 hours and once we decided what we wanted, a date was set for fitting that suited us. The team arrived on time and completed the job in just 3 hours. The quality of the material and workmanship is excellent. We are really satisfied and will be getting them back for more jobs in the future.
Customer in Nottinghamshire Posted on 20/03/2024 , work completed 20/03/2024
Replacement rear door
Customer Service
Quality
Value
We have used Austyn before and he called a few days before the fitting to give us a quote. Austyn is very easy to talk to and gave us various options for the replacement door. As we are hoping to replace the front door in the future he suggested a UPVC replacement for the rear door to ease the cost without compromising the look or security of the door. The fitter was on time and very pleasant. He got on with the job straight away and the new door looks great. We are well satisfied with the experience from start to finish.
Customer in Nottinghamshire Posted on 24/02/2024 , work completed 23/02/2024
Excellent Quality/Professional Company
Customer Service
Quality
Value
This company was exceptionally good, excellent customer service and quality product. They turned up when they said they would and explained when necessary what steps were being taken and the stage they were at. I now have a beautiful conservatory and cannot thank them enough.
Customer in Nottinghamshire Posted on 26/01/2024 , work completed 25/01/2024
Third great job from Secure A Home
Customer Service
Quality
Value
We asked initially for a replacement front door and were so impressed with the quality of the work and the professionalism of the workers that we asked them to quote for replacing all of the windows at the front. Once this second job was done, quickly and efficiently, we decided to replace the windows and door at the rear of the house. They've just finished this third piece of work and it looks great, they've done a really good job.
Customer in Nottinghamshire Posted on 05/01/2024 , work completed 05/01/2024
Great team!
Customer Service
Quality
Value
Wow! What a great team Austyn Sam and Josh are! They carried out a full replacement of windows and two doors, they also removed an old glass conservatory for us and I cannot sing their praise high enough! Very professional with attention to detail and quality top notch! And they even cleaned up after themselves too. I can and will thoroughly recommend these guys and will be using them again for other works we have planned, great job guys can’t thank you enough for the job you have done for us.
Customer in Nottinghamshire Posted on 22/12/2023 , work completed 21/12/2023
Windows, lintels and door replacements
Customer Service
Quality
Value
Highly professional and the work is completed to a very high standard. The lads cleaned up afterwards amazingly I wouldn't have known they had been in. Not a spec of dust anywhere. Everything was explained fully and I was notified on everything before it needed to happen. My home is lovely and warm, plus looks pretty. I don't have to worry about my house safety anymore. I feel so safe in my own home you can't put a price on that. I would HIGHLY recommend these guys they are truly brilliant. The lads are trustworthy and my little one responded really well to them being around. They are genuinely lovely people that are up for a laugh and are even happier if you have plenty of coffee on tap. Couldn't sing these guys praises enough. Truly amazing
Customer in Nottinghamshire Posted on 07/12/2023 , work completed 07/12/2023
Wonderful Job
Customer Service
Quality
Value
More new windows & 2 doors required at my Mum's property, so instead of shopping around we just contacted Secure A Home as they had already carried out works at the property last year. Once you find good trades people then we tend to stay with them. Good price, payment spilt so that the first payment secures the job & materials can be ordered with the outstanding amount required once work done. Then date & time is agreed between us. They arrive when they say that they will arrive. Clean up after themselves also they take away the old windows so that Mum & I don't have to worry how we would do. Mum's property is now warm, safe & Secure. Thank you Secure a Home!
Customer in Nottinghamshire Posted on 28/09/2023 , work completed 27/09/2023
Bi Fold Doors installation
Customer Service
Quality
Value
Secure a home team were great to work with; The service they provided was perfect; They really did what they said they would; On Time; Polite, Friendly, Very clean, completed an excellent job gave us a top quality service. Will definitely use them again and recommend to any of our friends. The 2 sets of bifold doors that they fitted have transformed our property. All we can say is thank you.
Customer in Posted on 13/09/2023 , work completed 11/09/2023
New windows at the back of the house
Customer Service
Quality
Value
We’ve used them previously and yet again they did a fantastic job. Really competitive prices, extremely clean you wouldn’t even know they’d done the work and genuinely nice lads! So helpful and nothings too much trouble. Highly recommend and wouldn’t go anywhere else. Thank you again
Customer in Nottinghamshire Posted on 12/06/2023 , work completed 09/06/2023
Professional service from start to finish
Customer Service
Quality
Value
I contacted Secure A Home for a quote for new windows and front door on my parents behalf for their bungalow. They were understanding to their needs, caring and professional throughout. The quote was thorough and all questions we had answered in a timely manner. The dates given for installation were kept to with Austyn and Josh being on time each day. The installation went well and nothing was too much trouble, they were respectful of my parent’s property and tided up each day before they left (they even had their own hoover). The windows and door look beautiful and my mum hasn’t stopped smiling all week, we are so happy we found Secure A Home and would not hesitate to use them again or recommend them to others. Thank you
Customer in Nottinghamshire Posted on 08/06/2023 , work completed 07/06/2023
Highly recommended
Customer Service
Quality
Value
Our second job done by this company. I couldn't rate them highly enough. The job was removing an old conservatory. Redoing brickwork. Replacing with an all weather roof and new windows and frames etc. But this is just a snapshot of the fantastic work done. Nothing was too much trouble. So clean, tidy and helpful.
Customer in Nottinghamshire Posted on 26/05/2023 , work completed 26/05/2023
Windows, door, fascias, soffits replaced without the stress
Customer Service
Quality
Value
Secure A Home (SAH) replaced our Patio Door and our Front Door last year (2022). As they did an excellent job with these, we asked SAH to replace all our windows, a side door, fascias, soffits and guttering. We knew this would be a fairly large and disruptive job, but the SAH team handled everything and kept the disruption to a minimum. It was a real stress-free experience. The quality of the work carried out was excellent. You could tell they took pride in what they did and we were especially impressed with the effort they put into those small but very important finishing touches. Even though the weather was poor at times, they just pushed on and delivered to the scheduled timescale. The work was also completed within the quoted price. They cleaned and cleared up at the end of every day so it didn’t feel like you were living in the middle of a building site at the end of the day. The whole process from the initial contact, the survey, product selection, installation and payment was very painless. They kept us informed at every stage and just got one with it. You could tell that they worked really well together as a team. All the products are fully guaranteed. We contacted SAH regarding a small front door issue installed last year and they came out straight away and fixed it. So there doesn’t appear to be any issue with their after service. One point to note, payment is made by bank transfer only. We have already recommended them to a friend.
Customer in Nottinghamshire Posted on 23/05/2023 , work completed 18/05/2023
Renew 5upvc windows and door
Customer Service
Quality
Value
We are repeat customers and we couldn’t recommend them enough. From making contact with Jess in the office to aystin coming and completing the works we cannot say a bad word about them. They are polite, clean, tidy, professional. We had 5 upvc windows and a new door replaced and they have been fitted really well. On the plus side my house no longer drops below 16oc at night whereas with the old windows it was dropping to 12oc at night so that is a massive difference for us. Highly recommend the company
Customer in Nottinghamshire Posted on 17/03/2023 , work completed 27/01/2023
Great company!
Customer Service
Quality
Value
We’re repeat customers - Secure A Home replaced our conservatory roof last year. We were so pleased with the work they did and the quote they gave us that we asked them to undertake the conversion of our existing garage into a utility room, which required a window and two doors. Really delighted with the end result, and the company is a pleasure to work with. Customer satisfaction is top of their priorities - recommend 100% for any project.
Kate in Nottinghamshire Posted on 08/02/2023 , work completed 06/02/2023
Outstanding company
Customer Service
Quality
Value
There is nothing bad to say about this company. This is the 3rd time I have used Secure a Home for my windows and doors. Quotes are prompt and have a full description of the work to be carried out. Communication all the way through is excellent. Work was completed on the day given, they arrived on time and left the site clean and tidy. The team are friendly and very professional, taking time to explain what they will be doing and how to operate the doors and windows once installed. Prices were as quoted and and very competitive. I did have a problem with a door handle more than a year after it was installed, it was a faulty part so nothing to do with the installation, they came the following day, changed the handle and no charge was made, just profuse apologies for the inconvenience. It’s unusual to find companies as good as this one, they are outstanding. The work is excellent, the team are professional the prices are good. Highly recommend.
Customer in Nottinghamshire Posted on 26/01/2023 , work completed 24/01/2023
Great work
Customer Service
Quality
Value
Contacted Secure A Home for advice on replacing a window. The adviser was helpful, knowledgeable and was able to provide what was needed. It was easy to arrange a suitable date for installation. The fitter arrived on time. He was polite, careful, efficient and professional. When all was completed he cleared up so there was no dust etc. Would not hesitate to use Secure a Home again.
Customer in Nottinghamshire Posted on 14/01/2023 , work completed 13/01/2023
Great work and fast.
Customer Service
Quality
Value
From start to finish all the team from 'Secure A Home' worked to a very high standard and has offered 100% customer satisfaction. From the day Austyn came out to quote for the work they were superb, professional, tidy, with nothing too much trouble and the end product is amazing I am delighted with my new Cream Windows and Doors. I highly recommend 'Secure A Home' I would defiantly use them again.
Customer in Nottinghamshire Posted on 14/12/2022 , work completed 08/12/2022
Great all-round experience
Customer Service
Quality
Value
I had two doors and three large windows replaced. Two of the windows were very complex and demanding. The price was very competitive and completion dates met. Costs were made clear and adhered to. The work was approached with great planning and care. The finishing was meticulous and clearing up was carried out as the job progressed. Everyone was courteous and friendly making the whole experience a happy one.
Customer in Nottinghamshire Posted on 14/11/2022 , work completed 11/11/2022
Amazing Company...
Customer Service
Quality
Value
Secure a Home fitted a new bay window for us. It was a whole day job and they never stopped working all day. Could not fault them. From the first contact to make an enquiry through to the home visit, quote, setting up the work and through to completion of the work they have been amazing. Superb customer service. Great communication. The finished work was amazing. Happy with the price we paid. Great email communication for questions and paperwork and payment arrangements. Would not hesitate to have them back for more work on our property. Courteous. Professional. Nothing too much trouble. Happy customers. Amazing local company who delivered exactly what they promised.
Customer in Nottinghamshire Posted on 12/11/2022 , work completed 26/10/2022
Super company!
Customer Service
Quality
Value
Absolutely delighted with our replacement conservatory roof. The company is professional, can stoned service and communication second to none. Attention to detail was superb and they were meticulous about tidying up. Price was very competitive and we have asked them to complete further work. They were a pleasure to have working in the house and I would happily recommend them to anyone.
Customer in Nottinghamshire Posted on 02/11/2022 , work completed 02/11/2022
Great company to deal with
Customer Service
Quality
Value
From dealing with Jess over WhatsApp to Austyn with the measuring, absolutely stress free. All questions answered and advice offered. No hard sell or sales baloney at any point. Catalogue provided for the Solidor composite doors to browse through. Only slightly more than other business quotes, due to extra work involved...otherwise these guys are right on the money. The guys turn up when they say they will and work in all weather. Absolutely brilliant people to deal with. It's made a massive difference to our house. The heating is hardly ever on now. 100% recommend. Good vibe from them.
Customer in Nottinghamshire Posted on 25/10/2022 , work completed 07/10/2022
Best contractor I’ve ever used!
Customer Service
Quality
Value
I honestly can’t recommend Secure A Home highly enough and as I told them, I think they’re the best contractor I have ever used! We had been struggling to get 4 wooden windows repaired for 16 months and not even the manufacturers, who came 3 times to try and fix them, could get it right. We found Secure A Home because of their glowing reviews and even though it was a tricky repair, they made it look easy and we finally have working sash windows again. Austyn and his team were super professional, did great quality work and were even great with our young children (who became huge fans!). Once the work was completed, they even went round and cleaned all the windows, making them look new. Austyn and Jess were a pleasure to work with. Communication was clear and responses were always quick. They were very reasonably priced and the workmanship is second to none. We will next be getting them round for a new front door. If you have any window or door requirements, look no further! Thanks again guys, huge weight off my shoulders!
Customer in Nottinghamshire Posted on 01/06/2022 , work completed 01/06/2022
Professional, outstanding job.
Customer Service
Quality
Value
Thank you Austyn and Jess for making me feel sure that I was picking the right company for the job. Secure A Home have done an outstanding job of replacing our two bay windows and kitchen window. It's a massive transformation. The workmen were thorough, tidy and extremely helpful. I couldn't recommend Secure A Home enough.
Customer in Nottinghamshire Posted on 20/05/2022 , work completed 18/05/2022
Very Happy Customer
Customer Service
Quality
Value
Secure a Home fitted a 4.8 metre set of bifold doors for us (6 panes) into an extension we were having built. We are thrilled with the result they look amazing. We have also had a front door, surround and canopy fitted later and again we are really pleased. Very easy to communicate with, very reliable (come when they say)and the after sales service has been spot on. This company were recommended to me by a friend, and I would pass on my 100 recommendation.
Which? Trusted Traders Consumer Posted on 23/03/2022 , work completed 31/07/2021
Great company
Customer Service
Quality
Value
Secure a home fitted our new arched front door they came gave us a quote which we was very happy with then made a template of our door for a perfect fit. very professional felt very comfortable with this company there workmanship is second to none very tidy work highly recommend
Which? Trusted Traders Consumer Posted on 23/03/2022 , work completed 17/08/2021
Highly recommended
Customer Service
Quality
Value
Replacement of patio doors. We are very pleased with the work carried out. They were very professional and helpful and left the room spotlessly clean. We would be very happy to use them again and wouldn't hesitate to recommend them to friends and family.
Which? Trusted Traders Consumer Posted on 23/03/2022 , work completed 28/10/2021
Beautiful Cottage Windows and Doors
Customer Service
Quality
Value
We had 22 windows and 3 doors that needed replacing in our draughty old cottage. We were nervous about using upvc as the original windows were wood and we didn't want to loose the character of the house, but are absolutely over the moon with the results. The house is warm and cosy now and the difference in road noise has been dramatic. We were kept informed from start to finish by Austyn, Jess and the team and everything went like clockwork. There was minimal mess and very little disruption for such a big job. Everyone was hard working, friendly, and very professional, we couldn't have asked for more. (Someone even came out on Christmas eve to rectify a small problem with a door lock.) We are more than happy to recommend Secure A Home and will definitely use them in the future.
Which? Trusted Traders Consumer Posted on 23/03/2022 , work completed 17/12/2021
Professional, courteous and diligent.
Customer Service
Quality
Value
The team at Secure A Home Ltd were very professional when they came to quote for the work done. I booked the installation and they arrived as expected and the workers could not have been more diligent and professional. The job took longer than expected but the fitters remained until the job was completed and made sure they left the area absolutely spotless. One can only hope that all trade companies had such diligent, courteous and professional staff.
Which? Trusted Traders Consumer Posted on 23/03/2022 , work completed 24/09/2021