Endorsed by Which?

Senior Stairlifts Ltd

5.0

26 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

At Senior Stairlifts, we’re dedicated to providing trusted, high-quality stairlifts designed to enhance your mobility and independence at home. Our comprehensive services include expert installation, routine servicing, and reliable repairs to ensure your stairlift remains in optimal condition.

From your initial inquiry to professional installation, we guide you every step of the way, ensuring a seamless experience. Our team offers honest advice, transparent pricing, and a commitment to excellence, making your decision easier.

Why choose us?
✔ Safe & Reliable Stairlifts – Professionally installed and serviced
✔ Expert Servicing & Repair – Keeping your stairlift in peak condition
✔ New & Reconditioned Options – Affordable solutions to fit your needs

Regain your freedom and confidence. Contact us today!

https://seniorstairlifts.co.uk/

What we do

  • Disability and mobility

    • Stairlifts
    • Stairlift Engineers
  • More Services

    • stairlift installation
    • stairlift buy back
    • stairlift service

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
26 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Removed stair lift from property
Customer Service
Quality
Value
We required removal of stair lift not previously fitted by the company, initial contact made over the phone spoke with lady called Sue was extremely helpful polite and professional who arranged removal of Stair lift giving what I felt was a good remuneration for the lift with no cost for removal Was removed same day by Carl who was excellent leaving house clean tidy was polite pleasant and professional Excellent service would highly recommend
Customer in Lancashire Posted on 31/05/2025 , work completed 30/05/2025
The trader replied (on 03/06/2025)
Thank you so much for your kind review. We're delighted to hear that provided you with helpful, polite, and professional service throughout the process. It’s great to know the removal was completed quickly and to your satisfaction. We truly appreciate your recommendation and are always here to help if you need us again in the future.
Stairlift Removal
Customer Service
Quality
Value
Approachable friendly staff. Carl was really efficient & soon had the stairlift disassembled. Hassle free & good service. Would use them again if needed.
Customer in Buckinghamshire Posted on 28/05/2025 , work completed 28/05/2025
The trader replied (on 29/05/2025)
Thank you so much for your kind words! We're delighted to hear that Carl provided efficient and friendly service. Our team always strives to make the process hassle-free, and it's great to know we succeeded. If you ever need assistance in the future, we'd be more than happy to help again. Thanks for choosing us!
Quick and efficient removal of stairlifts
Customer Service
Quality
Value
Carl did a fantastic job , he worked so hard and got the job done very quickly considering there were 3 stairlifts to be removed . He arrived early and on time and communicated very well with me .
Customer in Hertfordshire Posted on 27/05/2025 , work completed 27/05/2025
The trader replied (on 27/05/2025)
Hello! Thanks so much for your kind words! We’re glad Carl’s hard work and communication made a great impression. We truly appreciate your support!
Awesome work dismantling and removing stairlift
Customer Service
Quality
Value
Carl did a great job with the dismantling and removing of my parent's stairlift. Arrived on time, alerting us to his imminent arrival. No messing. Very efficient and tidy. An altogether decent bloke. Went the extra mile and ensured the carpet was left neat and tidy having removed the wiring. His former time spent as a carpet fitter came in handy! Thank you.
Customer in Surrey Posted on 14/05/2025 , work completed 14/05/2025
The trader replied (on 15/05/2025)
Hello, Thank you so much for your kind words! We're really glad to hear Carl made such a positive impression and took great care with the removal. We'll be sure to pass your feedback on to him, he’ll be thrilled to hear it! Going the extra mile is exactly what we aim for. Thanks again for taking the time to share your experience.
Stairlift Removals
Customer Service
Quality
Value
Carl was great, and had removed the stairlift in about 15 mins and left no mess and was very courteous.
Customer in Hampshire Posted on 13/05/2025 , work completed 13/05/2025
The trader replied (on 14/05/2025)
Hello, Thank you so much for your kind review!
Fantastic Removal Service
Customer Service
Quality
Value
Carl was great. Arrived promptly and removed my father’s stairlift effortlessly. Very friendly and helpful. A fantastic service and I’m pleased the stair lift can hopefully be repurposed. Office staff have also been extremely helpful.
Customer in Buckinghamshire Posted on 29/04/2025 , work completed 29/04/2025
The trader replied (on 01/05/2025)
Thank you so much for your lovely review! We’re thrilled to hear that the removal process was smooth and stress-free, and that our office team was helpful throughout. It’s especially rewarding to know the stairlift can now be repurposed and continue helping someone else regain their independence. Your support means a lot to us!
Excellent friendly efficient service
Customer Service
Quality
Value
So efficient and fast, he worked hard we were shocked how speedy the service was. Polite kind and very friendly he got the job done with a smile.
Customer in Cambridgeshire Posted on 22/04/2025 , work completed 22/04/2025
The trader replied (on 23/04/2025)
Hello, Thank you for your kind review. We're happy to hear our service was speedy and friendly!
Fitting of stair lift for my mum Doris Winn
Customer Service
Quality
Value
I contacted Sue at Senior Stairlifts to arrange to have a stair lift fitted for my mum. A mutually convenient time was arranged. She added that the engineer would ring an hour before the appointment to tell me he was on his way. Reece did ring and I made my way over to mum’s house to support her as she is 91 years old. Reece was there when he arrived and had asked permission to start…this was given. Reece came back to take further measurements 2 days later. Advised that fitting would be 4 weeks. After 4 weeks I rang Senior stairlift who said they would put the system together and check it out before fitting it at mum’s. I received a phone call later that day say everything was in order and they would fit it after the weekend (2 Days later). Dan tried to ring to say he was on his way but I missed the call so rang back and Joe confirmed Dan would be at Mum’s within the hour. This was the case. I had asked that I be contacted about 1/2 an hour before completion to allow time to drive over and be there for the demonstration. When I arrived Dan went through everything thing with mum and was very patient with her as she no longer retains instructions very well. She did a practise run and Dan could she it was a little to high for mum and made an adjustment. She did several more runs up and down the stairs and Dan advised her that a grab rail at the top it the stairs might be beneficial to help her ‘walk’ the chair around. I carried on practicing after Dan had taken payment.
Customer in Nottinghamshire Posted on 18/04/2025 , work completed 10/03/2025
The trader replied (on 01/05/2025)
Thank you for taking the time to share such a detailed and thoughtful review. We're so pleased to hear that the team were able to support you and your mum throughout every step of the process. It means a lot to us to know that communication was smooth and that your mum felt supported—especially at such an important time. We’re especially glad they were patient and attentive to her individual needs, making the necessary adjustments and even suggesting a grab rail for added safety. Your feedback truly reflects what we aim for: compassionate, tailored service that helps our customers feel confident and cared for. Thank you again for choosing Senior Stairlifts.
Excellent work
Customer Service
Quality
Value
We had our stairlift installed by Jordan. He is very friendly and knowledgeable about the stairlift. Excellent work.
Customer in Bristol City Posted on 16/04/2025 , work completed 16/04/2025
The trader replied (on 22/04/2025)
Hello, Thank you for your kind review! We really appreciate it.
Stairlift Installation
Customer Service
Quality
Value
Jordan from Senior Starlifts arrived on time to install the stairlift. He worked non stop to get everything done and we are really pleased with how it all went. Jordan was polite, and very knowledgeable.
Customer in Norfolk Posted on 14/04/2025 , work completed 11/04/2025
The trader replied (on 15/04/2025)
Hello, Thank you for your kind words we really appreciate it and it will be passed onto Jordan. We're glad to hear that you're happy with our services and your new stairlift. Please reach out if you ever need anything else!