Senior Stairlifts Ltd

I needed a stairlift fitted urgently. Reece came to see me and returned the following day to fit the stairlift. He was friendly, helpful, and considerate. I couldn’t have asked for better service.

Carl, who works for Senior Stairlifts, came to remove my mum’s stairlift as, unfortunately, she had passed away. He was personable, professional, and did a quick and efficient job, even using a roller on the carpet to fluff up the pile where necessary. Would highly recommend-thank you, Carl.

Contacted Senior Stairlifts to come and check my faulty stairlift. Very pleased with the phone call because of the friendly polite person at the company. He explained call out prices etc and arranged a date for an engineer to call. On the day an engineer "Shaun" called to say he would be calling in 40 minutes. He arrived on time, introduced himself and asked me about the problem with the chair. He checked everything and explained the problem/s he found. I decided to purchase a replacement chair after discussing various solutions. I received a receipt of purchase and also a date for an engineer to call. Two days later I had a phone call from engineer Reece to inform me what time he would call. He arrived on time and got down to work straightaway. Very friendly, knowledgeable and polite. The replacement chair was fitted in no time at all. Reece xplained the controls and watched me use the lift. Overall a very professional and friendly service from both engineers Shaun and Reece, not forgetting my original phone call.

Stairlift removed by Carl, Absolutely brilliant service ,quick and efficient . Senior stairlifts were great. Very professional from putting in stairlift to removing lift when I no longer needed it. Would highly recommend to anyone. Carl was very efficient and quick.polite.very pleasant to deal with

Absolutely fantastic service by Senior Stairlifts! Carl the Engineer rang me when he was half an hour away, turned up when he said he would, and removed 6 stairlifts in record time! Not only that, he removed them so expertly that you would never know that any stairlifts had been fitted- 100% Top Fella, and also had a great attitude! I couldn’t be happier!

Booked online to remove stairlift left by previous owners. Got everything done smothly. Sue really helped to keep my appointment on time. Surprised by the efficiency and quick removal by Carl. Really impressed just in 30/40 minutes he removed stairlift. Love it ❤️.

Carl was a star, called to say when he would arrive, arrived on time, removed stairlift with no issues/damage, worked his magic on the stair carpet and gave a good tip on getting the carpet looking good again, took bank details, money in account within an hour. Carl is a fantastic employee, you should hang on to him.

Got best price for removal of the stairlift so it can be recycled Great customer service from Sue in the office and Carl who arrived on time having phoned To give me estimated times d was a very cheerful professional Removal was quick and Carl was efficient and cleared up any mess leaving the place clean and tidy