Endorsed by Which?

Senior Stairlifts Ltd

5.0

78 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

At Senior Stairlifts, we’re dedicated to providing trusted, high-quality stairlifts designed to enhance your mobility and independence at home. Our comprehensive services include expert installation, routine servicing, and reliable repairs to ensure your stairlift remains in optimal condition.

From your initial inquiry to professional installation, we guide you every step of the way, ensuring a seamless experience. Our team offers honest advice, transparent pricing, and a commitment to excellence, making your decision easier.

Why choose us?
✔ Safe & Reliable Stairlifts – Professionally installed and serviced
✔ Expert Servicing & Repair – Keeping your stairlift in peak condition
✔ New & Reconditioned Options – Affordable solutions to fit your needs

Regain your freedom and confidence. Contact us today!

https://seniorstairlifts.co.uk/

0800 995 6019

What we do

  • Disability and mobility

    • Stairlifts
    • Stairlift Engineers
  • More Services

    • stairlift installation
    • stairlift buy back
    • stairlift service

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
78 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Fantastic from start to finish
Customer Service
Quality
Value
Superb service throughout from initial contact to final fitting of the bespoke stairlift for my stairs. I was kept updated at all stages of manufacture and the installation by the expert Carl. Carl was courteous, very efficient and extremely helpful as well as being a very experienced fitter. I have no hesitation at all in recommending this excellent family firm to anyone who is in need of an affordable while high quality stairlift.
Customer in Kent Posted on 09/10/2025 , work completed 04/10/2025
Removal of Stairlift
Customer Service
Quality
Value
We arranged got my elderly mothers stairlift to be removed and I was called beforehand to inform me of an ETA and Carl (removal man) was polite, courteous and explained what the process was in removing the lift. Excellent service from start to finish ending with a smile from Carl the removal operator
Customer in West Midlands Posted on 04/10/2025 , work completed 02/10/2025
The trader replied (on 07/10/2025)
Hello, thank you so much for your kind review! We're so pleased to hear that Carl removed your mother's stairlift so courteously and gave you all the information you needed to feel at ease. Thank you for choosing Senior Stairlifts.
Gentlemen at work
Customer Service
Quality
Value
I wish to congratulate Jason & Steve from Senior Stairlifts for the excellent work carried out at my home fitting a replacement stair lift after the one I had for 8 yrs became a write off. The time taken by Jason to advise me on different options I could take after trying his best to repair my original chair was fantastic . No pressure selling at all at all times behaving like a real respectful gentlemen. As I had been unable to use my stair lift since Saturday 27/9/2025 to hear i could have my new one fitted the next afternoon was brilliant. Steve came to fit it as planned another gentleman really explaing things well about my new lift. Worked really well & fitted my lift ensuring it was of a good standard & new how to use it as this was more automatic than my last one. I would definitely recommend this company to everyone if you want facts not fiction & be treated with respect no matter how old you are need a stair lift repair or advice this is the company to use.
Customer in Leicestershire Posted on 02/10/2025 , work completed 30/09/2025
The trader replied (on 03/10/2025)
Thank you so much for your thoughtful and detailed review. We're delighted to hear that Jason and Steve were able to provide you with the support, advice, and service you needed during what we know can be a stressful time when a stairlift is out of action. It's wonderful to know that you're happy with your new stairlift and that the process was smooth and respectful from start to finish. Your recommendation means a lot to us, and we'll be sure to pass on your kind words to both Jason and Steve.
Great product. Efficient, personable, outstanding communication
Customer Service
Quality
Value
Sincere thanks to the technical and office admin teams, and to Steven who fitted a stairlift for my Mum. Excellent advice to establish the best solution for their complicated staircase and landing, together with other more cost effective options offered. Communication with Senior Stairlifts has been outstanding throughout - polite, helpful, prompt - never pushy. The product itself is excellent, discreet, caused minimal disruption in the installation, and ultimately Mum is delighted with the difference it has made to her day-to-day life. Steven the fitter was excellent and ensured that Mum was completely happy with the lift before he left. No issues at all in the month since installation.
Customer in Greater London Posted on 01/10/2025 , work completed 29/08/2025
The trader replied (on 02/10/2025)
Thank you so much for your thoughtful feedback. We’re delighted to hear that your mum is enjoying the stairlift and that the installation process was smooth and stress-free. It’s wonderful to know that Steven and our team were able to provide clear advice, helpful options, and attentive support throughout. We truly appreciate your kind words about our communication and service, and we’re glad the stairlift has made such a positive difference to your mum’s daily life.
Removals
Customer Service
Quality
Value
Carl attended my dad’s property to remove his stairlift. He arrived on time and had the lift out in no time. The property was left like it had never been installed. He even fluffed all the carpet back up! Lovely, friendly guy, highly recommend.
Customer in Greater Manchester Posted on 22/09/2025 , work completed 22/09/2025
The trader replied (on 26/09/2025)
Hello. Thank you for your kind review. We're so pleased to hear that Carl removed the stairlift promptly and even went the extra mile to return the carpet to its original state.
Stairlift Removal
Customer Service
Quality
Value
We had the engineer Carl come and remove a stairlift for us. He was polite, helpful and worked quickly. He left the area clean and tidy and phoned before he arrived to let us know he was on his way. We were really happy with the service.
Customer in Greater London Posted on 17/09/2025 , work completed 17/09/2025
The trader replied (on 26/09/2025)
Hello, thank you for your kind review. We're pleased to hear that Carl provided excellent service to yourselves and you're happy with the service provided. Thank you again for choosing us!
Excellent service
Carl removals came and removed my parent stair lift . So lovely and helpful would definitely recommend
Customer in West Sussex Posted on 17/09/2025 (Reviewer did not use service)
The trader replied (on 26/09/2025)
Hello, thank you for your kind review. We're happy to hear that he removed your parents' stairlift in a professional and friendly manner. Thank you for choosing Senior Stairlifts.
Very pleased
I have been very pleased with Senior Stairlifts. It was very nice not to be put under any pressure and all the staff i have dealt with have been really friendly and again no pressure at all. I am very happy to recommend them. Thank you
Customer in Berkshire Posted on 16/09/2025 (Reviewer did not use service)
The trader replied (on 16/09/2025)
Hello, thank you for your kind review. We're so pleased to hear that you felt like there was no pressure, as that is what we strive for. Thank you for your recommendatio,n it means a lot.
Carl Removals
Customer Service
Quality
Value
Carl came to remove a stairlift in a house we had recently moved to. Carl was great from start to finish, he was polite, knowledgeable and helpful. He removed the stairlift quickly and with minimal mess. He also helped tidy up where the screws had been drilled into the stairs and hallway floor. Thanks for everything Carl.
Customer in Somerset Posted on 11/09/2025 , work completed 11/09/2025
The trader replied (on 15/09/2025)
Hello. Thank you for leaving us a kind review. We're so pleased to hear that Carl was great the whole way through the stairlift removal and he tidied up as well! At Senior Stairlifts, we always go the extra mile for our customers, and we're glad to see that Carl did this for you!
Great service!
Customer Service
Quality
Value
Carl was very efficient, fast and nice. He phoned beforehand so I knew when to expect him, and even made good where the carpet had been flattened by the stairlift. Thank you!
Customer in Brighton and Hove Posted on 10/09/2025 , work completed 10/09/2025
The trader replied (on 11/09/2025)
Hi, it's nice to hear that Carl let you know when he was arriving and was also able to put your carpet back to how it was before. We truly appreciate you taking the time to leave us a review.