Endorsed by Which?

Senior Stairlifts Ltd

5.0

97 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

At Senior Stairlifts, we’re dedicated to providing trusted, high-quality stairlifts designed to enhance your mobility and independence at home. Our comprehensive services include expert installation, routine servicing, and reliable repairs to ensure your stairlift remains in optimal condition.

From your initial inquiry to professional installation, we guide you every step of the way, ensuring a seamless experience. Our team offers honest advice, transparent pricing, and a commitment to excellence, making your decision easier.

Why choose us?
✔ Safe & Reliable Stairlifts – Professionally installed and serviced
✔ Expert Servicing & Repair – Keeping your stairlift in peak condition
✔ New & Reconditioned Options – Affordable solutions to fit your needs

Regain your freedom and confidence. Contact us today!

https://seniorstairlifts.co.uk/

0800 995 6019

What we do

  • Disability and mobility

    • Stairlifts
    • Stairlift Engineers
  • More Services

    • stairlift installation
    • stairlift buy back
    • stairlift service

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
97 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Supportive and Efficient service.
Customer Service
Quality
Value
A stairlift already fitted to my new home had been clumsily removed by the previous owner's house-moving contractor and needed reinstallation with additional checking for completeness and safety . A call to the original supplier resulted in an dissatisfying and unhelpful response and demands for a hefty fee simply for checking its completeness before they would estimate a cost for reinstallation. Senior Stairlifts' response was, in contrast, friendly, empathic and professional throughout. They arranged a date for the work to be done without delay and at what I considered a reasonable and affordable overall cost. On the date arranged their engineer, Sean, phoned as planned to let me know this would be his last task of the day and to check that would not inconvenience me. It did not. Unfortunately after his arrival, the refitting task itself turned out to be more complex than expected due to the unit's inexpert removal and Sean was not able to complete the work until late evening! He nevertheless made no complaint and was diligent, patient and efficient throughout. The refitted stairlift works perfectly and has greatly improved my ease and safety of access to my first-floor home. In spite of all the problems Sean encountered and his very long day, the work was done within the agreed budget and without fuss or unnecessary inconvenience to me. Excellent work all round.
Customer in Derbyshire Posted on 20/11/2025 , work completed 12/11/2025
The trader replied (on 20/11/2025)
Thank you so much for taking the time to share such a detailed and thoughtful review. We’re truly sorry to hear about the difficulties you experienced before coming to us, but we’re delighted that our team, and especially Sean, were able to turn the situation around for you. Sean will be so pleased to know that his diligence and commitment made a positive impression. We’re proud of the care he takes with every customer, even when the job ends up being more complex than expected. Thank you again for your kind words and for trusting us with your home. If you ever need anything in the future, we’re always here to help.
Quick & Efficient
Customer Service
Quality
Value
Called before visit, went smoothly, quick and efficient removal. Went above and beyond to help, great service, lovely friendly staff. Thank you so much Carl removals, top job.
Customer in North Northamptonshire Posted on 14/11/2025 , work completed 13/11/2025
The trader replied (on 19/11/2025)
Hello, thank you for your kind review. We're so pleased to hear that our removals team and Carl went above and beyond for you and removed your lift quickly and smoothly.
Removal of senior stair lift
Customer Service
Quality
Value
Removed by Carl Removals excellent job, clean and tidy Prompt, arrived on time Very professional and friendly
Customer in Bedford Posted on 30/10/2025 , work completed 30/10/2025
The trader replied (on 31/10/2025)
Hello, thank you for your kind review. We're so pleased to hear that Carl removed your stairlift in a prompt and tidy professional way.
Stairlift removal
Customer Service
Quality
Value
Carl removals from Senior Stairlifts Ltd came out to remove an old stairlift. He arrived promptly on time after notifying me of his arrival time and carried out the work quickly and efficiently. He was professional, polite and friendly.
Customer in Merseyside Posted on 27/10/2025 , work completed 27/10/2025
The trader replied (on 29/10/2025)
Hi, thank you for your kind review. We're so pleased to hear that Carl was able to remove your stairlift in an efficient way.
Stair lift removal
Customer Service
Quality
Value
Carl from the removal team was bang on time, did his work efficiently and with smile, and was in and out in no time whatsoever
Customer in Hertfordshire Posted on 22/10/2025 , work completed 22/10/2025
The trader replied (on 23/10/2025)
Hi, thank you for your kind review. We're so pleased to hear that Carl was on time and was able to remove your stairlift efficiently and happily! Thank you for choosing Senior Stairlifts.
Good standard of work
Customer Service
Quality
Value
Gentlemen that came Rees and Aaron did a perfect job, didn't leave any mess behind. The standard of work was very great.
Which? Trusted Traders Consumer Posted on 21/10/2025 , work completed 07/10/2025
The trader replied (on 22/10/2025)
Hello, thank you for your kind review! We're so pleased to hear that Reece and Aaron did a great job with you and ensured to leave the area tidy and clean.
Friendly and helpful service
Customer Service
Quality
Value
Having a complicated stair case I had spoken to a number of different companies before finding Senior Stair lifts. As soon as I started to explain the situation the response was so reassuring, immediately taking the initiative and finding a work around. It was a huge relief. From ordering to installing everything was seamless. Darren the engineer was amazing with my parents and so patient at explaining how things worked. All rubbish was taken away and everything was left immaculate. Thank you so much.
Customer in Pembrokeshire Posted on 17/10/2025 , work completed 06/10/2025
The trader replied (on 20/10/2025)
Hello, thank you for your kind review. We're pleased to hear that Darren was the perfect engineer for your parents and to help install the stairlift. We're always here for you, and thank you for choosing Senior Stairlifts.
Great service by Carl
Customer Service
Quality
Value
Carl removed our stairlift today, arrived on time, was polite professional,speedy and left the stairs clean and tidy. Great service thank you very much.
Customer in Gloucestershire Posted on 16/10/2025 , work completed 16/10/2025
The trader replied (on 20/10/2025)
Hello, thank you so much for your review. We're happy to hear that Carl removed your stairlift in a speedy and efficient way.
Removal of stairlift
Customer Service
Quality
Value
Carl arrived in time, was very pleasant, a fast and tidy worker, so I am really pleased with this service.
Customer in Brighton and Hove Posted on 15/10/2025 , work completed 15/10/2025
The trader replied (on 20/10/2025)
Hi, thank you for your review! We're happy to hear that Carl removed your stairlift in a good time for you.
Fantastic from start to finish
Customer Service
Quality
Value
Superb service throughout from initial contact to final fitting of the bespoke stairlift for my stairs. I was kept updated at all stages of manufacture and the installation by the expert Carl. Carl was courteous, very efficient and extremely helpful as well as being a very experienced fitter. I have no hesitation at all in recommending this excellent family firm to anyone who is in need of an affordable while high quality stairlift.
Customer in Kent Posted on 09/10/2025 , work completed 04/10/2025
The trader replied (on 20/10/2025)
Hello, thank you so much for your kind review. We're happy to hear that Carl installed your stairlift in an efficient and experienced way.