Senior Stairlifts Ltd

Carl was so kind, worked really fast and was friendly and professional I highly recommend this Company and Carl

Admin staff were very friendly & helpful with communications and updates with response times on the breakdown call out to a faulty stairlift. The engineer Reece Joseph was very friendly and explained what the problem was and how to read/understand the fault codes for future events. Problem rectified, batteries changed, tried & tested all within 45 minutes. Advice also given on future routine service intervals and costs.

Had a stairlift removed. Very professional and friendly service. Carl that removed everything was amazing and very helpful. Would definitely recommend this company.

Steve W recently fitted my in-laws a stairlift. He arrived on time and was very polite. He explained exactly what he was going to do and answered all our questions. During fitting he kept mess to a minimum and tidied up after himself even offering to vacume. His demonstration of how the stairlift work was easy to understand and my in-laws and myself would highly recommend him.

I was in need of a very fast repair for my dad's existing stairlift as he was unable to get upstairs or downstairs without it. I called Darren in the afternoon, who was very helpful and he arranged an engineer to visit 1st call the next morning. The engineer came on time and found the motor to be unfixable and battery was also very poor (the unit was over 10 years old) Unfortunately, they don't repair motors, and instead switch out the whole carriage (chair/motor/battery etc) as a whole unit. This was quite expensive, but I needed it doing as soon as possible, and the engineers were able to get a replacement unit and fit it first thing the next day. A little glitch was sorted after a quick call to Sue. All communication with Senior Stairifts was very professional. They do what they say they will do and when they say they will do it. Unfortunately, my dad passed away just 2 weeks later, and so I contacted SS again to ask if they did a 'buy back' service, which they did. Again, very quickly and professionally, Sue organised an engineer (Carl - who was absolutely fantastic) to come and completely remove the lift and the rail. The removal was done within 30 minutes and Carl left the house like the lift had never been in. Very happy to recommend Senior Stairlifts to anyone who wants a professional, helpful company to install or remove a stairlift. Many thanks to all the team involved.

A stairlift already fitted to my new home had been clumsily removed by the previous owner's house-moving contractor and needed reinstallation with additional checking for completeness and safety . A call to the original supplier resulted in an dissatisfying and unhelpful response and demands for a hefty fee simply for checking its completeness before they would estimate a cost for reinstallation. Senior Stairlifts' response was, in contrast, friendly, empathic and professional throughout. They arranged a date for the work to be done without delay and at what I considered a reasonable and affordable overall cost. On the date arranged their engineer, Sean, phoned as planned to let me know this would be his last task of the day and to check that would not inconvenience me. It did not. Unfortunately after his arrival, the refitting task itself turned out to be more complex than expected due to the unit's inexpert removal and Sean was not able to complete the work until late evening! He nevertheless made no complaint and was diligent, patient and efficient throughout. The refitted stairlift works perfectly and has greatly improved my ease and safety of access to my first-floor home. In spite of all the problems Sean encountered and his very long day, the work was done within the agreed budget and without fuss or unnecessary inconvenience to me. Excellent work all round.

Called before visit, went smoothly, quick and efficient removal. Went above and beyond to help, great service, lovely friendly staff. Thank you so much Carl removals, top job.

Removed by Carl Removals excellent job, clean and tidy Prompt, arrived on time Very professional and friendly

Carl removals from Senior Stairlifts Ltd came out to remove an old stairlift. He arrived promptly on time after notifying me of his arrival time and carried out the work quickly and efficiently. He was professional, polite and friendly.

Carl from the removal team was bang on time, did his work efficiently and with smile, and was in and out in no time whatsoever

Having a complicated stair case I had spoken to a number of different companies before finding Senior Stair lifts. As soon as I started to explain the situation the response was so reassuring, immediately taking the initiative and finding a work around. It was a huge relief. From ordering to installing everything was seamless. Darren the engineer was amazing with my parents and so patient at explaining how things worked. All rubbish was taken away and everything was left immaculate. Thank you so much.

Carl removed our stairlift today, arrived on time, was polite professional,speedy and left the stairs clean and tidy. Great service thank you very much.

Carl arrived in time, was very pleasant, a fast and tidy worker, so I am really pleased with this service.

Superb service throughout from initial contact to final fitting of the bespoke stairlift for my stairs. I was kept updated at all stages of manufacture and the installation by the expert Carl. Carl was courteous, very efficient and extremely helpful as well as being a very experienced fitter. I have no hesitation at all in recommending this excellent family firm to anyone who is in need of an affordable while high quality stairlift.

We arranged got my elderly mothers stairlift to be removed and I was called beforehand to inform me of an ETA and Carl (removal man) was polite, courteous and explained what the process was in removing the lift. Excellent service from start to finish ending with a smile from Carl the removal operator

I wish to congratulate Jason & Steve from Senior Stairlifts for the excellent work carried out at my home fitting a replacement stair lift after the one I had for 8 yrs became a write off. The time taken by Jason to advise me on different options I could take after trying his best to repair my original chair was fantastic . No pressure selling at all at all times behaving like a real respectful gentlemen. As I had been unable to use my stair lift since Saturday 27/9/2025 to hear i could have my new one fitted the next afternoon was brilliant. Steve came to fit it as planned another gentleman really explaing things well about my new lift. Worked really well & fitted my lift ensuring it was of a good standard & new how to use it as this was more automatic than my last one. I would definitely recommend this company to everyone if you want facts not fiction & be treated with respect no matter how old you are need a stair lift repair or advice this is the company to use.

Sincere thanks to the technical and office admin teams, and to Steven who fitted a stairlift for my Mum. Excellent advice to establish the best solution for their complicated staircase and landing, together with other more cost effective options offered. Communication with Senior Stairlifts has been outstanding throughout - polite, helpful, prompt - never pushy. The product itself is excellent, discreet, caused minimal disruption in the installation, and ultimately Mum is delighted with the difference it has made to her day-to-day life. Steven the fitter was excellent and ensured that Mum was completely happy with the lift before he left. No issues at all in the month since installation.

Carl attended my dad’s property to remove his stairlift. He arrived on time and had the lift out in no time. The property was left like it had never been installed. He even fluffed all the carpet back up! Lovely, friendly guy, highly recommend.

We had the engineer Carl come and remove a stairlift for us. He was polite, helpful and worked quickly. He left the area clean and tidy and phoned before he arrived to let us know he was on his way. We were really happy with the service.

Carl removals came and removed my parent stair lift . So lovely and helpful would definitely recommend

I have been very pleased with Senior Stairlifts. It was very nice not to be put under any pressure and all the staff i have dealt with have been really friendly and again no pressure at all. I am very happy to recommend them. Thank you

Carl came to remove a stairlift in a house we had recently moved to. Carl was great from start to finish, he was polite, knowledgeable and helpful. He removed the stairlift quickly and with minimal mess. He also helped tidy up where the screws had been drilled into the stairs and hallway floor. Thanks for everything Carl.

Carl was very efficient, fast and nice. He phoned beforehand so I knew when to expect him, and even made good where the carpet had been flattened by the stairlift. Thank you!