Senior Stairlifts Ltd

My husband’s stairlift had broken down so called senior Stairlifts who came out so quickly however was unable to fix so arranged for new one to be fitted. The installer was Reece he was so polite and very friendly and very efficient and made sure everything was working correctly.I am so very pleased with the service from start to finish would highly recommend senior Stairlifts.

From my first telephone call to the final completion of my request to remove a stair lift, I was impressed with the service. Carl (Removals) was polite, friendly, and efficient. As advised, I was contacted before arrival, but my mobile had an internet glitch and I didn’t receive the call. Carl contacted Sue in the office, who used WhatsApp, and I met Carl as agreed. The stair lift was removed promptly with respect for the property and without any damage. All round A1* service.

I am a 75-year-old disabled man and was struggling with my stairs until my wife fell down the stairs, breaking her leg. We decided to get a stairlift, and after contacting 4 companies, we settled on Senior Stairlifts. It was a great decision, they carefully measured not only the stairs but my wife and me as well. They ensured that there was enough room for our legs to clear the post at the top of the stairs (unlike another company which said we needed £2000 worth of carpentry work). The stairlift was fitted within a week. The fitter did a lovely job and cleaned up after his work. The stairlift has really improved the quality of our life, and Senior Stairlifts were a pleasure to deal with, giving us just what we wanted at a fair price without any pressure. They simply explained my options, left me the literature, and phoned the next day as arranged, and we were happy to agree on our deal. Two very happy customers, a job well done.

Carl removed the stairlift quickly and quietly. He avoided making any marks on my walls or skirting boards and left the hall, staircase and landing spotless. Then he used a magic gizmo to restore the carpet pile where it had been compressed by the stairlift fixings. Brilliant service and excellent customer experience. Thanks

This company was excellent from start to finish. No problem with the measurements despite other companies stating otherwise. The installation engineers, Reece and Jordan T, arrived on schedule and completed the job on time. Reece is a very experienced and positive-thinking engineer who overcame any little snags that cropped up. The lift is a godsend for my wife and I would have no problem recommending this company.

Senior Stairlifts responded quickly & professionally to my enquiry & gave me a quote & a date to get the stairlift removed. Carl phoned the day before to confirm the time of arrival & removed the stairlift, he asked about where removal would cause damage to the wallpaper before doing anything & he was polite & friendly & got on with the job quickly.

Recommended to this company by a relative. Totally painless experience from start to finish. Competitive quote and survey completed quickly and efficiently. Fitting by Jordan took no time at all and his tuition and handover were clear and comprehensive.

Carl, the man who removed the stairlift, was extremely polite and friendly. He removed the stairlift promptly and left the area tidy, leaving little for me to clean up after . I would definitely recommend him.

From quote to fitting and removing of previous broken stairlift all was done quickly and professionally. Darren was helpful and friendly. It was fitted for my mother-in-law and she was very pleased with everything.

Great service when selling an old stairlift - great communication via WhatsApp. Carl from Removals did a great job removing it.

Carl the removal man was extremely polite and friendly. His responded professionally to the queries that I had and worked hard to complete the removal of the stairlift promptly. He left very little for me to clean up after he had left. I would recommend him.

We required removal of stair lift not previously fitted by the company, initial contact made over the phone spoke with lady called Sue was extremely helpful polite and professional who arranged removal of Stair lift giving what I felt was a good remuneration for the lift with no cost for removal Was removed same day by Carl who was excellent leaving house clean tidy was polite pleasant and professional Excellent service would highly recommend

Approachable friendly staff. Carl was really efficient & soon had the stairlift disassembled. Hassle free & good service. Would use them again if needed.

Carl did a fantastic job , he worked so hard and got the job done very quickly considering there were 3 stairlifts to be removed . He arrived early and on time and communicated very well with me .

Carl did a great job with the dismantling and removing of my parent's stairlift. Arrived on time, alerting us to his imminent arrival. No messing. Very efficient and tidy. An altogether decent bloke. Went the extra mile and ensured the carpet was left neat and tidy having removed the wiring. His former time spent as a carpet fitter came in handy! Thank you.

Carl was great, and had removed the stairlift in about 15 mins and left no mess and was very courteous.

Carl was great. Arrived promptly and removed my father’s stairlift effortlessly. Very friendly and helpful. A fantastic service and I’m pleased the stair lift can hopefully be repurposed. Office staff have also been extremely helpful.

So efficient and fast, he worked hard we were shocked how speedy the service was. Polite kind and very friendly he got the job done with a smile.

I contacted Sue at Senior Stairlifts to arrange to have a stair lift fitted for my mum. A mutually convenient time was arranged. She added that the engineer would ring an hour before the appointment to tell me he was on his way. Reece did ring and I made my way over to mum’s house to support her as she is 91 years old. Reece was there when he arrived and had asked permission to start…this was given. Reece came back to take further measurements 2 days later. Advised that fitting would be 4 weeks. After 4 weeks I rang Senior stairlift who said they would put the system together and check it out before fitting it at mum’s. I received a phone call later that day say everything was in order and they would fit it after the weekend (2 Days later). Dan tried to ring to say he was on his way but I missed the call so rang back and Joe confirmed Dan would be at Mum’s within the hour. This was the case. I had asked that I be contacted about 1/2 an hour before completion to allow time to drive over and be there for the demonstration. When I arrived Dan went through everything thing with mum and was very patient with her as she no longer retains instructions very well. She did a practise run and Dan could she it was a little to high for mum and made an adjustment. She did several more runs up and down the stairs and Dan advised her that a grab rail at the top it the stairs might be beneficial to help her ‘walk’ the chair around. I carried on practicing after Dan had taken payment.

We had our stairlift installed by Jordan. He is very friendly and knowledgeable about the stairlift. Excellent work.

Jordan from Senior Starlifts arrived on time to install the stairlift. He worked non stop to get everything done and we are really pleased with how it all went. Jordan was polite, and very knowledgeable.

Had a stairlift fitted today. Had been putting it off for a while so not an easy decision. Senior stairlifts were very helpful, came round within a few days and fitted lift a few days later with minimum fuss. Jordan, our engineer was very friendly and efficient. Price was reasonable and cheaper than we expected. Happy to recommend

Senior stairlifts supplied and fitted a stairlift for my mom. I found them to be very helpful and genuine and we are very pleased with the result. Many thanks to Joe, Susan, Reece the engineer and the rest of the team

Carl called first then turned up as expected. Removed stairlift with competence and speed. Very pleasant all through. Very quick service every time we've use the company. Would recommend then for sure.

Carl was absolutely fantastic couldn’t of been more pleasant amazing service will definitely recommend he removed my clients stair lift and had a smile all the way through fantastic

Carl came quickly and removed the stairlift in record time. Senior stairlifts was the only company willing to pay us anything for the stairlift, which was great!

Carl phoned beforehand to advise when he would arrive. He was very friendly, quick and efficient. He also worked on the carpet where the stairlift had made impressions to flatten the surface.

Carl Removers arrived promptly at the appointed time. He proved to be cheerful, efficient and professional. He left the area spotless and gave me helpful advice on how to remodel the stairs.

Carl- removal man rang an hour before he was due to call, and was very prompt He was extremely polite and cheerful, despite the fact he had driven from Leeds to London and then down to the South Coast. He worked with a good degree of competence and and seemed to be able to handle the job with ease.

Very professional friendly service The installer Darren was helpful and knowledgeable would highly recommend slim stairlift. Very quick and tidy to fit. The aftercare from office has been good

Excellent service. Communication was excellent. Very friendly technician. Clean and tidy minimal disruption. Highly recommend.

What a fantastic company I have found, from start to finish they have been great. From the initial call to install it only took 24h. To all involved, I want to say a massive thank you, it has changed my life Reece, who installed the lift, was polite fast and cleaned up after him self Thank you so much !!!!!

Excellent professionalism from the initial discussion and visit for the survey to the office liaison and then the installation by Karl and colleague. Understand fully our needs and were sympathetic. An 86 yr olds quality of life improved from day 1. Should have done it earlier. Don’t hesitate to have a senior stairlift installed