Fantastic service and value
Really impressed with Shane's customer service, knowledge and value for money. Prompt, trustworthy and reliable. If I ever have issues again he will be the only aerial company I call.
Customer in Cornwall
Posted on 28/11/2024
, work completed 26/11/2024
Recommended
excellent
Shane called when he said he would. Had an immediate grasp of the problem and got on with it quickly, efficiently, and professionaly. Very pleased with the result then Shane spent some time explaining our system and making sure we understood how it worked. Better than excellent!
Customer in Cornwall
Posted on 18/10/2024
, work completed 17/10/2024
Recommended
Excellent, prompt and reliable service
Shane Perry fixed a broken component on our TV aerial. He did this promptly and efficiently, explained fully what had been done and why, tested our television reception to ensure all was well, and provided us with an acceptable estimate of costs and an invoice with complete details of the work done and how to make payment. Mr Perry was extremely courteous and friendly and took special care when entering our home. We were very impressed with him and recommend him highly for his reliability, competence and totally pleasant manner.
Customer in Cornwall
Posted on 25/07/2024
, work completed 25/07/2024
Recommended
Highly recommended
Prompt, polite, and friendly the perfect tradesman. The job was done quickly and efficiently with a very tidy result.
Customer in Cornwall
Posted on 13/07/2024
, work completed 12/07/2024
Recommended
Excellent professional and personable service
Shane is a skilled aerial technician not just a fitter. His swift and efficient response, coupled with exceptional professional knowledge, ensured that the repair was completed speedily and to the highest standard. The quality of communication throughout the process was exemplary, keeping us well-informed at every stage. Additionally, the value for money provided was excellent, making the entire experience both satisfactory and cost-effective.
Customer in Cornwall
Posted on 14/06/2024
, work completed 04/06/2024
Recommended
TV wall mounting
We needed two TVs to be wall mounted in bedrooms with significant trunking required through the walls. Shane was amazing. He was so professional and really made sure that everything would work brilliantly eg by fitting an aerial booster to ensure we didn’t experience a loss of signal strength in the bedrooms. He also worked collaboratively with our electrician to get the power to the TVs. He used top quality wall mountings and the TVs look great. He even tuned them in for us and got them connected to the internet so we could literally start watching immediately. He’s a lovely man too. Very considerate and respectful. He completely cleaned up after the job and most impressively automatically wears shoe coverings without being asked. (These little things matter!). We’re very pleased with the result and although he wasn’t cheap, we absolutely got what we paid for - plus he guarantees his work for a year. You can’t go wrong!
Customer in Cornwall
Posted on 02/05/2024
, work completed 01/05/2024
Recommended
Professional
We live in an area with mixed aerial reception and have used four different 'engineers' in the last 9 years since we moved in. Each one has fitted a different aerial with not always clear explanation as to what is going on. Freesat via satellite seemed like the best solution and I fitted a dish and receiver but struggled to get a signal. Shane was called out and he explained the reason behind the aerial issues and priced us for resolving it and aligning the dish. It wasn't cheap as a new aerial was needed because of water ingress but we were happy to have the situation sorted and we were impressed with his professionalism. We would highly recommend him and wouldn't hesitate to use him again.
Customer in Cornwall
Posted on 28/03/2024
, work completed 26/03/2024
Recommended
Prompt and Professional
We've never had a great TV signal, and purchasing a new TV recently we could only get channels via WiFi. I'd heard from some friends that Shane was good at sorting out TV reception problems, so I looked him up and gave him a call. I'm glad I did. He came around, and soon sorted the problem. After carrying out some tests, he clearly explained what the problem was and what work was required to rectify it, including the cost. What I liked about Shaun, was there was no hard sell from him for you to agree for him to do the work. He was very professional and I'd definitely recommend him to anyone who needs their TV reception problems sorted.
Customer in Cornwall
Posted on 07/12/2023
, work completed 07/12/2023
Recommended
Excellent service
We have used Shane Perry twice now; once in 2014 and then again this month. Our booster came off our aerial which is positioned on our chimney. We heard tales of some aerial service workers refusing to climb ladders when aerials were fairly high up! No such issue with Shane. He booked an appointment within a few days, came out on time and replaced the booster very promptly. We wondered if we needed a new aerial too, but he said ours was fine - so clearly not selling us products we didn't need. We found Shane to be pleasant, knowledgeable and efficient
Customer in Cornwall
Posted on 30/11/2023
, work completed 22/11/2023
Recommended
Supply and installation to a park home
Highly recommended personal service absolutely brilliant. Professional with high standards . Explained everything in detail. Arrived at the agreed time would definitely use again.
Customer in Cornwall
Posted on 22/09/2023
, work completed 21/09/2023
Recommended
Aerial replacement
Having tried to resolve the loss of aerial signal myself, and then discovered water coming down the aerial cable - it was time to call in the professionals! Shane was able to come within a few days and renew the whole cable on Victorian terrace. My daughter was in at the time and reported to me that all was working with new cable and connection box. An absolutely delightful man. Ten out of ten.
Emma in Cornwall
Posted on 08/08/2023
, work completed 03/08/2023
Recommended
Difficult Problem
Problems experienced with pictures and sound breaking up on 3 out of 4 screens. Shane worked through causes replacing parts as necessary. Excellent work resulting in the resolution of the problems.
Customer in Cornwall
Posted on 11/04/2023
, work completed 01/03/2023
Recommended
Loss of TV Signal
Shane attended as booked and following his thorough checks, he was able to resolve the matter swiftly and service was restored. Another excellent job done by Mr Perry. I wouldn't hesitate to recommend him to anyone that is in need of his range of expertise.
Customer in Cornwall
Posted on 11/04/2023
, work completed 11/04/2023
Recommended
Replace satellite dish
Thank you to Shane for a quick and efficient service. He responded to my initial enquiry very quickly, and arranged a speedy property visit. He arrived at the agreed time, diagnosed the problem and replaced the satellite dish. I would highly recommend Shane.
Customer in Cornwall
Posted on 05/04/2023
, work completed 04/04/2023
Recommended
Fantastic service.
Shane fitted in a starlink dish for us a couple of days ago and the service was amazing. I can’t even tell you how much hassle it was to attempt to get it done with several other providers, until we found Shane! Not only the quality of his work is flawless, Shane is genuinely and awesome human and cares about his work and clients. I would not hesitate to recommend his services to anyone. Thank you Shane.
Cliff and Marta in Cornwall
Posted on 11/11/2022
, work completed 08/11/2022
Recommended
Great service
Arrived at time stated, efficient, courteous and respectful. Considerate of our home by covering shoes. Prices are agreed before work is completed. So glad that we found Shane’s number.
Customer in Cornwall
Posted on 03/11/2022
, work completed 03/11/2022
Recommended
Replacement TV Aerial
Shane was prompt in contacting us after our initial email. After providing relevant information a price was agreed and a date and time fixed for the work to be carried out. His work was neat and tidy and we were very pleased. He recommended some additional work and explained how it would be beneficial and this was agreed. The additional work was well worth the extra small amount and I certainly would not hesitate in recommending him.
Customer in Cornwall
Posted on 15/10/2022
, work completed 11/10/2022
Recommended
Reinstate TV signal
Shane was great; came when he said he would, quickly and professionally found the issue and left us with each tv aerial point working perfectly. Would not hesitate to use him again or recommend his services
Customer in Cornwall
Posted on 22/09/2022
, work completed 21/09/2022
Recommended
Replacement satellite dish
Shane replaced our satellite dish and upgraded the cable to our Sky box with a twin feed. He worked efficiently and neatly and I wouldn't hesitate to recommend him.
Customer in Cornwall
Posted on 06/07/2022
, work completed 06/07/2022
Recommended
Superb.
Highly recommended. Professional, punctual, and knowledgeable. Thanks to Shane, we finally have first-rate and reliable TV reception for the first time.
Brian in Cornwall
Posted on 10/12/2021
, work completed 29/11/2021
Recommended
Job well done.
Shane came at the time arranged to install a new Satellite Dish and to remove my old rusty one. Checked what needed to be done and immediately suggested a better and more convenient position to fit the new one. There was no doubt he knew his trade and carried out the work professionally and efficiently.
Customer in Cornwall
Posted on 22/09/2021
, work completed 21/09/2021
Recommended
A brilliant job
We have just had a new aerial installed by Shane in our loft together with new cable to our TV's. He fitted us in very quickly and came when he said he would. He talked us through the problems we had and the best way they could be resolved. We are really happy with the work he carried out and would highly recommend him.
Customer in Cornwall
Posted on 07/10/2020
, work completed 06/10/2020
Recommended
Excellent work
Shane was busy but immediately let us know when he had a cancellation. Very clear and honest in his assessment of the job (replacing an old satellite dish in a tricky position that had inadequate cabling) despite it bucketing down with rain, got on with the work, identified the options and worked hard to find a way to fit the new cable with minimal disruption. Very careful throughout the process and managed to get us back on Sky which is important as we can't get a terrestrial signal. I wouldn't even bother asking Sky to do anything but the most simple installation jobs, you just lose time. Happy to recommend Shane.
Customer in Cornwall
Posted on 30/09/2020
, work completed 30/09/2020
Recommended
Excellent Service
I found this service on the internet as my previous fitter had retired. Shane arranged to come and sort out my problem very quickly and came within 2 days. He arrived at the time he advised and quickly found the problem. He carried out the repair there and then at a reasonable price. The job was completed very professionally and quickly. I would not hesitate to recommend Shane to anyone and will have no hesitation in using him again if I need any further work doing.
Customer in Cornwall
Posted on 13/06/2020
, work completed 11/06/2020
Recommended
Second time we have used Shane
Shane is a real professional and I would highly recommend his work, always a pleaser to deal with and first class work
Customer in Cornwall
Posted on 30/05/2020
, work completed 19/05/2020
Recommended
Shane Perry aerial & satellite services
Very professional service, and much cheaper than a quote I received from another provider! Would not hesitate to recommend.
Customer in Cornwall
Posted on 29/05/2020
, work completed 28/05/2020
Recommended
Excellent
Fitting outside Ariel and cabling into the house. Very competent and on time.
Peter V
Posted on 28/05/2020
, work completed (undated)
Recommended
Excellent Service
Shane Perry offers a very efficient and personal service. My satellite signal stopped, I rang Shane and he came out the following day. He carries lots of spares on his van and fixed the problem on this visit. I can recommend him. I had a brand new Freesat system added onto another property three years ago, he did the work on this too. Very neat job, I was very happy.
James Harvey
Posted on 28/05/2020
, work completed (undated)
Recommended
1st Class Service
We asked for Shane's services when we built a New Build in Tregony in 2016. We were delighted with his services, so we asked Shane to install another Ariel on our next New Build in Falmouth in 2018. Shane was called again in March 2020 to reposition an Ariel that was in our way during an extension we built in St Merryn. We would have no hesitation in recommending Shane to future customers and will be in contact on our next builds in Carnon Downs Truro.
Phil Hodges Managing Director PRP Property Developers Limited
Posted on 28/05/2020
, work completed (undated)
Recommended
Shane - is a 'trusted trader' because....
Shane is a 'Trusted Trader' for me because he has visited us three times in the last 5 years for different jobs, such as installing a new satellite dish or rewiring a connection. Each time he has booked a date at reasonably short notice, turned up on time, completed the work efficiently and charged a reasonable price. What more could we ask?
Steve L
Posted on 28/05/2020
, work completed (undated)
Recommended
Very Knowledgeable Engineer
I was having a very poor Freeview reception from the external aerial and distribution around the house, I suspected the external aerial was faulty. I phoned Shane Perry Aerial & Satellite Services and Shane arranged to call later that week. Shane arrived on time in the afternoon and inspected the tv and satellite system that I had, then he used his signal tester to quickly identify the problem, or rather three problems. Firstly, my distribution amplifier had gone faulty and needed replacing, then there was a high mobile phone signal interference present which he used a filter to remove and finally my satellite was being relayed on a satellite RF frequency that was picking up interference and so he moved that to another channel which was interference free. Now the reception is the best it has ever been. Shane emailed me an invoice which was very acceptable and I paid by bank transfer. Highly recommended.
Tommy2000
Posted on 28/05/2020
, work completed (undated)
Recommended
Excellent service
He quickly diagnosed the fault with the satellite dish and replaced it immediately despite difficulties with access. Fantastic professional service at a very good price.
Caz in Truro
Posted on 28/05/2020
, work completed (undated)
Recommended
Happy customer
Shane Parry fitted a new Sky dish for me and was very impressed with his work. Neat, on time and professional. I would highly recommend his services.
Richard in Cornwall
Posted on 28/05/2020
, work completed (undated)
Recommended
Aerial Work
Shane installed a new aerial for our loft extension and was very helpful in initially surveying to check the best location long before the work was carried out (as we were still building the loft extension). Once he was ready to install the aerial it was very straightforward as we had already ascertained the correct position. Works fast and methodically, cleans and tidy's along the way- perfect! This was in fact the second job we got Shane to do as he was so impressive first time round with another aerial installation and testing of all co-ax sockets! Fairly priced and always on time.
James Anderson
Posted on 28/05/2020
, work completed (undated)
Recommended