Shedfield Plumbers Ltd T/A Prestige Plumbers

I had a problem with a sheared off pop-up bathroom sink plug. I phoned at 10am, Michael arrived before 2pm and the job was done within the hour. I have used Prestige before and find them quick and reliable. I would recommend them.

We had a problem with a plastic compression fitting failing causing a flood in our shower room, and discovered that plastic pipework and compression fittings had been used to feed the hot and cold water from our shower room to the kitchen via a thin cavity wall without any insulation to prevent it from freezing. The way it had been assembled previously with multiple compression fittings was more like LEGO than plumbing. We contacted Prestige Plumbers because we wanted all the plastic pipework and fittings to be replaced with copper. They came and recommended that the new copper pipework should be routed via the attic where it would be insulated. We were satisfied with their quotation, the quality of their work and the time they took to complete it. Highly professional, we would definitely use them again if needed.

The courtesy and efficiency of your staff, from the initial enquiry to the job completion was excellent. They listened to our explanation of the faults in our cisterns and the need for a new toilet seat and carried out the work by replacing the 2 syphons and a new seat - exactly as needed. The work was carried out to a very high standard. Your engineer was both cheerful and polite and very efficient. Well done!

Plumber was informative, gave clear explanation as to what needed to be repaired/replaced. Also no waiting for arrival gave time slot, and arrived in that time. Work carried out ,showed what had been done, also cleaned up, so no mess!

We phoned this company at 8.30am about a problem with our WC cistern inlet valve and spoke to a friendly member of staff who arranged for a plumber to visit us. Their excellent plumber Michael arrived at 10.00 am and completed the job by 10.30 including completely servicing and replacing several parts to the cistern. The cost was no more than we expected and included a 10% discount on labour costs for senior citizens. What more could you want from a plumbing firm? Would definitely recommend them to anyone!!

The plumber came on the same day of being contacted and completed the job quickly and efficiently. I'd strongly recommend Prestige Plumbers.

This is the second time I have used Prestige Plumbers and the standard of service and friendly nature was every bit as good as the first! While having our dishwasher repaired this morning, the engineer noticed a leak behind the washing machine and suggested we need a new hose (he was a Bosch only engineer so could not do this for us himself). I called Prestige Plumbers and someone arrived within 20 minutes, replaced the hose and the valve and we were using our washing machine by 9am! What could have been a nightmare was quickly and easily dealt with, and we got a discount for being an existing customer! This firm will always be my number one go-to for all plumbing needs!

I have used Prestige Plumbers on more than one occasion now and would not consider going to any other Company for my problems. When I have made my telephone calls to ask for their help the member of staff at the end of the phone have always been very helpful, considerate and displayed a happy nature. My problems have been dealt with very quickly and carried out very efficiently. The work of this Company and their administrative staff and engineers I feel is brilliant and the invoice they produce once the work is completed is very good value for money. I am partially sighted and recently lost my husband. When I rang the Company this morning with a water leak in my bathroom not only did I receive the usual first class response but also instructions not to clear up any water or mess the Engineer would do all that when he attended. Michael, the engineer on this occasion, was at my door within 2 hours and within no time the problem was fixed, the area cleared and my problem had been solved for me. I honestly could not have asked for more better help. Long may they trade!

I've used Prestige Plumbers for several years and they always do a good job. They come every year to service a boiler they installed for me and I have always found them to be punctual, friendly and efficient.

Usual prompt response. Replaced both ball valves in the water tank in the roof. Work was carried out quickly and efficiently, and all relevant questions were answered. Costs as agreed. Problem solved and peace of mind restored.