Shedfield Plumbers Ltd T/A Prestige Plumbers

This is not the first time I have used this company. Called about 1.40pm, the plumber was here about 2.10pm Job assessed, quote given and job completed by 2.30!!! As ever an excellent service. Thank you. Have recommended them to many friends.

Brilliant service received again from Prestige Plumbers. This is a company with a highly professional approach to customer service and quality of work, and all at a reasonable price. My shower pump broke down and caused an almighty mess then lovely Jamie arrived and saved the day. He quickly diagnosed the problem and sorted everything out and explained exactly what he was doing and gave excellent advice. He also replaced my leaky kitchen tap and carried all the necessary parts with him. What more can I say – just a brilliant and dedicated worker and very friendly and polite. A first-rate customer experience.

Having been thoroughly let down and wasted a couple of hours until someone rang to say they wouldn’t be attending for a toilet leak … I phoned Shedfield/Prestige plumbing and was advised someone would attend within 40 minutes. Before the 40 minutes Terry arrived … polite, courteous and has done an excellent job. Cleaned up afterwards and invoice was less than I expected as parts had to be replaced. Excellent service, highly recommend and will be my first place to call with any future plumbing issues …

Always punctual sameday service.Turn up at time stated.Work always done to a high standard friendly and approachable staff.

Prestige Plumbers left a short while ago. I called at 11:30 this morning about a leaking outside tap and they were here within the hour! Very professional service, reasonably priced, and I asked a lot of questions which were answered patiently. Their communications were very thorough. It's so nice to have had a service rendered professionally on all levels. Highly recommended!

Second time I've used Prestige. Excellent service, as before. Thank you. I'll definitely be back to Prestige next time, and would not hesitate to recommend them.

After a false start in booking our little job, the plumber arrived promptly, did a good job, and was very pleasant. A good plumber who we would use again, and have confidence to recommend to our fruends and neighbours.

Micheal the plumber turned up as agreed, with a prior phone call to say he was on his way. Inspected the leak, advised what he was going to do. On completion left the bathroom clean and tidy. Couldn't fault the his workmanship or pleasant nature

Terry came within time arranged. He promptly replaced radiator. Tested so it was working properly, left the room clean and tidy. Excellent workmanship.

I have been using prestige since our water tank split in 2018! This time it was a series of taps to be replaced( mains water tap under sink, isolation to outside tap, outside tap itself and bathroom sink tap). Michael came to do the work , arrived when advised and carried out the work efficiently, tidying up after himself and respecting my property. Unreservedly recommend this plumbing company to all.

I had a problem with a sheared off pop-up bathroom sink plug. I phoned at 10am, Michael arrived before 2pm and the job was done within the hour. I have used Prestige before and find them quick and reliable. I would recommend them.

We had a problem with a plastic compression fitting failing causing a flood in our shower room, and discovered that plastic pipework and compression fittings had been used to feed the hot and cold water from our shower room to the kitchen via a thin cavity wall without any insulation to prevent it from freezing. The way it had been assembled previously with multiple compression fittings was more like LEGO than plumbing. We contacted Prestige Plumbers because we wanted all the plastic pipework and fittings to be replaced with copper. They came and recommended that the new copper pipework should be routed via the attic where it would be insulated. We were satisfied with their quotation, the quality of their work and the time they took to complete it. Highly professional, we would definitely use them again if needed.

The courtesy and efficiency of your staff, from the initial enquiry to the job completion was excellent. They listened to our explanation of the faults in our cisterns and the need for a new toilet seat and carried out the work by replacing the 2 syphons and a new seat - exactly as needed. The work was carried out to a very high standard. Your engineer was both cheerful and polite and very efficient. Well done!

Plumber was informative, gave clear explanation as to what needed to be repaired/replaced. Also no waiting for arrival gave time slot, and arrived in that time. Work carried out ,showed what had been done, also cleaned up, so no mess!

We phoned this company at 8.30am about a problem with our WC cistern inlet valve and spoke to a friendly member of staff who arranged for a plumber to visit us. Their excellent plumber Michael arrived at 10.00 am and completed the job by 10.30 including completely servicing and replacing several parts to the cistern. The cost was no more than we expected and included a 10% discount on labour costs for senior citizens. What more could you want from a plumbing firm? Would definitely recommend them to anyone!!

The plumber came on the same day of being contacted and completed the job quickly and efficiently. I'd strongly recommend Prestige Plumbers.

This is the second time I have used Prestige Plumbers and the standard of service and friendly nature was every bit as good as the first! While having our dishwasher repaired this morning, the engineer noticed a leak behind the washing machine and suggested we need a new hose (he was a Bosch only engineer so could not do this for us himself). I called Prestige Plumbers and someone arrived within 20 minutes, replaced the hose and the valve and we were using our washing machine by 9am! What could have been a nightmare was quickly and easily dealt with, and we got a discount for being an existing customer! This firm will always be my number one go-to for all plumbing needs!

I have used Prestige Plumbers on more than one occasion now and would not consider going to any other Company for my problems. When I have made my telephone calls to ask for their help the member of staff at the end of the phone have always been very helpful, considerate and displayed a happy nature. My problems have been dealt with very quickly and carried out very efficiently. The work of this Company and their administrative staff and engineers I feel is brilliant and the invoice they produce once the work is completed is very good value for money. I am partially sighted and recently lost my husband. When I rang the Company this morning with a water leak in my bathroom not only did I receive the usual first class response but also instructions not to clear up any water or mess the Engineer would do all that when he attended. Michael, the engineer on this occasion, was at my door within 2 hours and within no time the problem was fixed, the area cleared and my problem had been solved for me. I honestly could not have asked for more better help. Long may they trade!

I've used Prestige Plumbers for several years and they always do a good job. They come every year to service a boiler they installed for me and I have always found them to be punctual, friendly and efficient.

Usual prompt response. Replaced both ball valves in the water tank in the roof. Work was carried out quickly and efficiently, and all relevant questions were answered. Costs as agreed. Problem solved and peace of mind restored.

I called Prestige Plumbers to come and quote for some work for my Dad, replacing some kitchen and bathroom taps and replacing the inserts for a couple of toilets. From the start communication was great, they came out to quote sooner than arranged as they were in the area so called to see if they could come sooner. The quote was with us within a couple of days and the work was completed within two weeks of my first call. They showed us photos of the taps they would supply and explained everything they would do before sending the quote. They showed up on time, were friendly, clean and tidy with their work and have done a great job replacing and repairing the things my dad needed them to and making them much easier for him to use too. Myself and my Dad can't recommend them highly enough. Many thanks Prestige Plumbers

I always want to use local and family run businesses whenever I can, and this company, Prestige Plumbers were one such company. I rang on the afternoon on Friday and the following morning, Saturday, around 9.15 the plumber was at my front door. Luckily he had a set of taps in his van so he was able to sort my dripping taps out right then and there. He was polite and quiet, not talking his head off, which some engineers do, and to be honest it gets on my nerves, this guy was here to do a job and he got on with it. I would certainly use the company again, no doubt at all.

Really excellent service, from start to finish. I phoned the number and got a 'real person' answering! I was given a date to be given a quote. The plumber Jamie, arrived on time as arrange . He did a lovely job of both the kitchen tap and the bathroom cistern. All work completed quickly, everything was left clean and tidy. We couldn't fault him or the company Price as quoted. We would wholeheartedly recommend Prestige Plumbers

Local company, visited, quoted and explained the work required. On day of fitting, came out as arranged and completed the work. They were very courteous and efficient, and cleaned up afterwards. Truly a 5 star service!

All work completed satisfactorily completed within 24 hours of request despite not being urgent. Very impressed.

I had a new toilet and sink installed in my cloakroom. The plumber was pleasant and polite, and did his best to work as quietly as possible (I suffer from severe ME). I am very pleased with the new WC and sink.

Michael installed a new mixer tap in our bathroom wash basin (and removed the old one) - all done is half an hour. It just shows the difference when you have the right tools in expert hands! Very smart, efficient, professional, friendly and helpful - I'll certainly recommend Prestige Plumbers. Many thanks, David

It's not many services that you call one day, you get a response that evening. someone arrives on time as agreed the next day, takes time to think about the problem and comes up with a solution, gets the part and fits it the same day!

We needed new taps and waste for bathroom basin. Work was completed exactly as we wanted and everything was left neat and tidy.

Have had two call outs in the last couple months, having recently lost my husband and as a senior citizen valued early response. Sharon in the office took my details and called me back within few mins. Engineer came within an hour on both occasions - once for shower not draining properly and today a downstairs loo failing to stop water flushing. Jamie came out both times and remembered me, very speedy, thorough, and polite. Would certainly recommend your service

They responded very promptly when I reported a leak. The issue was resolved within 2 hours at a fair price. The plumber was very courteous, offered a fair price and left the area clean and tidy. I wouldn’t hesitate to recommend.

I made a phone call and left my name and my number was called back, a team were local to me and they came to me within five minutes I was looking for a quote which was given straight away I was given the opportunity to have the work done which I accepted Jamie arrived within half an hour and the job was completed. I found the whole experience very good. from start to finish the whole team were efficient, friendly, and professional with the way the work was carried out, I will certainly be using them again .

The service from Prestige Plumbers was - as always - top quality. Prompt call out and the problem resolved immediately. Leak gone and normal bathroom service resumed. Really quality service.

Toilet cistern leaking. Phoned mid morning yesterday - offered a pm appointment that day. Not convenient - agreed next morning. Arrived 8.30 am in very frosty weather. Fixed problem. Friendly and efficient. Offered options to fix. Agreed price and way forward. All fixed in an hour. Really good service. Highly recommended.

24 hrs from initial contact to “job done”. As always the phone was answered quickly when contacted. We were kept informed during the work and the site was left clean. We have used this trader before and it performed as in the past - swift and good value.

I had a leaking radiator the day before Christmas Eve. Called a number of plumbers but got through to Prestige Plumbers straight away. Arrived within an hour and a half, sorted the issue within 30 minutes with no problems. Made sure all the other radiators and hot water was working before leaving. Great price for an emergency job too. Massive relief for me and very pleased with the work. Engineer very courteous and friendly too. Will use for any future jobs.

This is the first time we had this plumber, as our first plumber let us down. The plumber was a wonderful man, honest and only took 5 minutes. thank you.

The service that we received, has been great no ask was to much and they took the time to explain what they had identified how to stop it reoccurring. Thank you guys

I called Prestige Plumbers after discovering a leaky kitchen tap. I decided to replace the worn out taps in my bathroom at the same time. I called yesterday late afternoon and they were here at 8.30 this morning! They were friendly and courteous and their work was extremely thorough. They replaced the taps and fixed a pop-up plug (that wasn’t popping up) as well as ensuring everything was in good working condition before they left. I am really happy to have fully functioning taps with no sign of leakage again! Super efficient, great service and they will now be our go-to for any plumbing needs, large or small! Absolutely A plus.

We had a problem with the platform in our loft holding the water tanks collapsing due to a leaking ball valve and overflow in both water tanks and central heating header tank. Called Prestige Plumbers who sent their senior man around that same day to inspect. Confirmed that we were not in imminent danger of the ceiling falling in and outlining the work needed - which was less than I had anticipated. Although there was a clear opportunity to pad the work, Terry was completely honest in what needed doing - and no more. Quotation followed by email and a date agreed for a couple of days later. Two tradesmen turned up on the agreed day and carried out the work quickly efficiently and with the minimum of disturbance, even vacuumed our hall landing and stairs and cleaned out our bath for us when finished. Agreed to leave tanks unlagged to ensure there was no leakage and return a week or so later to check and refit lagging. Invoice submitted was exactly as quoted. Would use again without hesitation.

The lady that I initially telephoned was extremely pleasant. The plumber was also very pleasant. He did the work quickly and tidily.

Prestige Plumbers were recommended to me by a neighbour, so when my toilet cistern valve failed I thought I'd try them out. Within an hour of my call their plumber was at my door, he had all the required parts in his van and the job was completed very quickly. Will definitely use them again.

I'm very pleased to have found Prestige Plumbers. I always receive a prompt response to any plumbing problem and can highly recommend this capable, professional service. Reliable, friendly and efficient, with fair prices. Thank you!

Five taps were efficiently replaced. The two plumbers were very friendly and helpful. They kindly infixed a jammed light fitting for us, and advised us on a leakage problem with our shower.

I phoned Prestige Plumbers on a Friday to arrange the replacement of a sink waste outlet (plughole) and waste trap (u bend). They attended on Monday as arranged and performed the work courteously and efficiently. Minor criticisms: Could not estimate cost before arrival on site; Arrived earlier than advised; No phone call to advise of arrival time as was promised.

MIchael came to fix a seized isolation valve under the sink. He responded within about 15 mins. of my call. Having assessed the work, he came up with a couple of options and we agreed how he should proceed. The work was done really efficiently with little fuss. He was tidy, polite and very helpful. Great service and would recommend

The plumber was very helpful he was quick and efficient and turned up earlier than expected would recommend this company to everyone

Excellent service from initial call to completion of task. A leak from the loft was reported at eight thirty AM and Prestige Plumbers had visited and fixed the problem by mid-day. This is not the first time we have used PP and we will always use them in future as we have complete confidence in them. Thank you Prestige Plumbers once again for keeping us dry!

Returned my call as promised and came to fix the issue on the same day. Completed the job quickly and cleanly. I will definitely use Prestige Plumbers again if I have any plumbing issues and will recommend to others.

Prestige have done a large number of call outs (emergency and others) for me over the last 2 years. At all times they are professional, reliable and always able to solve the problem. The admin support from Sharon is excellent too. Always very quick response time and couldn't be more helpful. Reasonably priced for an excellent service. Highly recommend.

When I discovered the leak from my bathroom basin I thought I would have trouble getting through to a plumber and would probably have to wait days for a visit. Instead, a charming lady answered the phone immediately and within a few hours a very helpful plumber was on my doorstep. He soon diagnosed the problem and had the right replacements already on his van. It was all fixed in no time. I am so impressed by Prestige Plumbers. What a great service.

Called to fix a leak that had appeared in the last day, they set about removing the floorboards and locating the source. All prices clearly laid out and explained before starting work.

Good quality work very please with it. Friendly staff.Neat and tidy workers We have had two or three jobs done now would fully recommend this company.

The kitchen tap was leaking and my daughter asked the plumber to call. From booking to service, they were really efficient and called her ahead of arrival so she could be with me. There was no waste left for me to dispose of - they were so clean and tidy! Highly recommended.

Had bad leak bathroom sink basin and taps turned on the wring way. Jamie was excellent, work done very quickly, replaced sink plug etc... changed tap valves. Also, needed silicon on bath stripped and replaced. All replaced. Very friendly, very polite. Always use. Highly recommend.

Jamie easily diagnosed my plumbing problem - a faulty ball valve - and replaced it in a matter of minutes. Service could not be improved. Sukey Hampshire

Really impressed with this company as a first time user. Called before arriving and arrived as stated. Very polite and professional. Evaluated the work and quoted. Completed the work immediately. Great service from 2 very nice and friendly plumbers. Thank you

I phoned this company expecting to have to make a booking for some time in the next week or so but was delighted that they were available to come on the same day. The two tradesmen were polite and respected my property. I was very happy that they were able to remove an old radiator safely and with no mess whatsoever. In addition, they volunteered to take it away and deliver to a scrapyard, so for that extra service I would rate them 5 stars. I will be using this company again when I have decorated and need a new radiator plumbed in.

After contacting Prestige Plumbers (Shedfield Plumbers) on the twenty fourth of May, a plumber called the next morning and investigated the problem with the cistern not flushing. Jamie the plumber was superb, he checked the cistern, diagnosed the problem (that was a failed syphon and diaphragm) and offered several options. First was to replace the complete syphon and second was to offer a replacement push button cistern. Even though the cistern was over twenty years old, I decided to just replace the syphon. He completed the work in just under an hour, checked the running of the cistern by operating the handle and gave instructions to effect either a full flush, or half flush when using the handle. There was no mess left and the old parts were removed from the premises. A friendly, polite plumber and an extremely efficient professional service. If necessary will definitely use this company again.

Prestige Plumbers gave excellent service. Prompt, reliable, professional and competent. The replacement of the stopcock was a tricky operation, avoided by other plumbers, yet Prestige knew exactly what to do, and did it perfectly.

From first contact through to visit and advice, and finally to completion of the job, I found everyone polite, helpful, professional and competent. They fitted a kitchen tap and fixed a leak on the dishwasher hose. It was a pleasure dealing with Prestige Plumbers.

Excellent work and left jobs completed and spotless!. Nothing was too much trouble and extremely helpful with follow up advice. Would highly recommend.

Despite a troublesome start whilst trying to arrange an appointment, a plumber & his mate appeared within approx 3 hours. He commenced work immediately & soldiered on when he encountered a spate of problems, overcoming these problems without fuss. Arrived in sparklingly new vans, in corporate workwear, was polite & helpful giving a good image. The work was completed satisfactorily and the workplace left clean & tidy, despite an unexpected overrun of his time. This customer is very satisfied & grateful to a hardworking tradesman, and more than happy to recommend him.

Very prompt service, helpful call out team, fixed and then, no issues. Very well done, have already recommended them.

The guys are the real deal - very strange these days. They turned up on time They were polite They were professional They were clean and tidy They completed the job and left the bathroom with no trace that they had been there. Many thanks keep up the great work

Excellent job. Work carried out quickly and to a high standard. The workmen were polite and helpful.

We had an emergency as the kitchen tap failed and water flooded the kitchen. We called prestige and Michael was with me within the hour. All costs explained and he was very considerate,knowledegable and efficient. He got the job fixed within an hour despite a very tricky placement of our tap fitting. Would definitely use them again.

Michael was polite, pleasant and helpful. Fitted the tap and unblocked the basin quickly. The price was reasonable for the job concerned. Would recommend.

Ibalways recommend Prestige Plumbers to family and friends. Once again they provided a great service at a fair price.

Prestige Plumbers attended promptly to repair a leak in an unvented cylinder. The work was expertly carried out. Communications were perfect and exactly as stated in their website.

The plumber arrived promptly and was courteous and mindful of covid safety. He looked at the work, gave an estimate and was able to provide the materials from his van. The job was completed quickly and cleanly with the process being explained. Paying was dealt with by email and the work was guaranteed. A more than satisfactory visit.

I contacted this firm and explained that my 'problem' was not urgent. However they arrived within an hour or so, assessed the problem and got to work on it. The fitter (who was very competant) gave me a rough idea of the issue and the likley cost which I was happy with altho I was warned that it may not be the answer. Work completed and I was given advice for the future.Really happy with the service and I'll be using them again if needed !

Very impressed with Prestige Plumbers. Arrived on time for first call out and telephoned prior to coming to do work (as arranged). Estimate was accurate and plumber efficient and helpful. Would definitely recommend.

Their advert in 'the Directory' says 'Quality Service, Honest Advice' and that's exactly what you get. I phoned them Monday afternoon and they were with me the following morning and the job was complete by midday. They work together well as a team from Sharon taking your call to appointing the plumber(s) to come and assess what needs doing. They gave me a price straight after the assessment, went out to get the replacement taps and wastes and came back and fitted them. Everybody is friendly (and professional) and they're people you're happy to trust in your home. I really don't think they would ever let you down - they turn up when they say they will and they'd certainly give you a call if for some reason they couldn't attend, which is increasingly rare these days! I've used them once before for a replacement thermostatic valve in my shower. I was equally as pleased with them then and hence I only contacted them for this job.

Prestige quickly dealt with our water leak, clearly explaining the cause and solution. They were tidy, efficient, friendly and did an excellent job. Would definitely recommend Prestige Plumbers.

The company responded very quickly to request for a plumber to deal with a leak. The plumber was good in explaining beforehand what mess there would be cutting floorboards to identify where the leak was. He quickly identified and explained the problem and what the repair would be, along with the cost, which appeared to be reasonable. The work was carried out quickly and professionally.

I was very pleased with the efficiency and helpfulness of the plumber, also the fact he did the job without leaving any mess at all. Many thanks.

I had a blocked kitchen sink. Phoned at midday and as promised, contractors arrived soon after 3pm the same day. Cleared out pipes and checked flow. Spent time rechecking and ensuring water was running away efficiently. Friendly and explained what they were doing. Minimal mess which was all cleared up before leaving. Reasonable price agreed before work commenced.

I have used Prestige Plumbers for a number of years because their service is always excellent. They are all polite and and prompt.

Have used Prestige before and would not use anyone else. Excellent work, professionally carried out. Also quick response to first phone call. Able to use BACS for payment which makes it all so easy.

Prestige Plumbers have done a first rate job repairing two toilets that were not flushing and replacing a dripping kitchen tap. All work was done to an excellent standard and they have left everywhere very clean and tidy. Repairing the toilets wasn't easy but they went above and beyond to do the work. Both gentlemen were friendly and polite and arrived wearing masks. They gave me an estimate for the work before they started work so there was no nasty shock when the invoice arrived but in any case I thought the price they charged was very reasonable for all the work they had to do. I have no hesitation in strongly recommending this company & will certainly be using them for any future plumbing problems that I may have.

Spoke with Sharon on Tuesday late afternoon. Mike and colleague arrived at 08.45 Wed. morning, confirmed requirement and price (reasonable and acceptable) and completed the job within an hour. Tested repair and left site clean. I will use again if/when plumbing is required

We were very impressed with Prestige Plumbers and their experienced team who carried out the installation. They were here promptly and carried out the work needed in a professional, efficient manner and left all tidy afterwards. We would also like to thank the lady who arranged all the work schedule and kept us informed, so that the work commenced as soon as the system parts arrived on order from Prestige Plumbers. No hesitation in recommending this firm to others. It is unfortunately all too rare these days to find an enterprise that gives you confidence that the job will be carried out with such professionalism and efficiency. Thank you Prestige Plumbers!

Prompt professional service. Work was non urgent, nevertheless came same day and completer within the hour. Thankyou

An incredibly professional firm, showed up on time and finished the job swiftly. Fixed multiple radiators and offered future advice based on what was found, easy choice for great value plumbing service.

Finding a good and reliable plumber can be difficult, however I have now found one in Prestige Plumbers. Terry and Brett arrived on time, having called me prior with an eta. They assessed the work to be undertaken, answered my questions and advised accordingly. Existing parts/fixtures were removed and replaced with new, tested and the job was completed. They had a small space to work in but had all the appropriate tools for this situation. They were clean, tidy and wore Covid masks without me having to ask. If you need a plumber, call Prestige Plumbers.

I phoned Prestige Plumbers on the morning of 25th November regarding a leaking pipe in my loft and spoke with a lady called Sharon. To my delight assistance was given that same afternoon and the leaking pipework was replaced within the hour. No mess, no fuss. Whilst the plumber, I think his name was Michael, was present I pointed out a dripping kitchen mixer tap and arranged with him to order a replacement for me. The new tap was subsequently replaced, quickly and most efficiently by the same gentleman on the 29th Nov. On both occasions, the site was left clean and tidy on completion. I have not used this firm before, but I most certainly will again. I was impressed with the professionalism shown throughout both visits and the pleasant reassuring manner of the gentleman involved. Needless to say, I was very impressed with the standard of work on completion of both jobs.

Shedfield Plumbers fixed our leaky toilets last March and we were really impressed with the price, workmanship and friendliness of the plumber. So we had no hesitation in asking them to replace our rusted through old radiator when we redecorated the bedroom. Again, a very reasonable price and they did a really professional job. It is comforting to know there is a trusted plumber we can call on when needed. We definitely highly recommend Shedfield Plumbers (Prestige Plumbers).

We called out Prestige Plumbers on a friend's recommendation. The work involved a leaking radiator and a power shower unit not working correctly. The plumber came out within 48 hours to determine what work was required and to estimate the cost etc. They carried out the work 2 days later. I should add that I had stressed the job was not urgent. We were very pleased with the work carried out, which included fitting and installing a new shower unit. All appears to be working well, there was no mess left and all old fittings and rubbish were taken away. We were subsequently emailed for payment which was as estimated. We would have no hesitation in recommending this company for their excellent service and professionalism.

I have used Prestige Plumbers on a number of occasions and found them to be responsive, knowledge-able and problem solving, efficient and very good value for money. Can't recommend them highly enough.

Called Prestige plumbers in the morning, they were very helpful and called and completed the work that afternoon. They were very efficient, polite and tidy.

The plumber arrived within 2 hours of my phone call and sorted the problem quickly and efficiently. Thank you for the excellent service.

Have used Prestige Plumbers several times before and always had excellent service as I did today and the bathroom basin taps are brilliant just what we needed.

A regular customer, it is always a delight to deal with Prestige Plumbers. From the first call to work being completed, it's totally reassuring that work plus advice will be given professionally. Great Team and another good experience - Thank You !!

Terry from Prestige Plumbers came round within the hour to fix a stuck pump. Very grateful. Efficient and knowledgeable

A most professional plumbing service. Highly skilled and polite with no fuss or upheaval. Very reassuring and I will definitely be using Shedfield/Prestige again.

Saw 'Prestige Plumbers' advert in 'the Directory' and was reminded that we used them for a plumbing problem before and were happy to use them again. Sharon is the friendly voice on the phone to whom I explained our bathroom shower was uncomfortably hot despite being set to its coolest position. My phone call was on a Friday afternoon and she arranged for Michael to come and assess the problem on the following Monday afternoon. It was the thermostatic cartridge, but neither the shower nor the manual we had named the shower manufacturer. Michael took a photo and sent it to their supplier. He praised their supplier for being good at identifying these parts, which indeed they were. Sharon sent us the estimate, which we agreed to as we were really happy that there hadn't been any holdups/issues in identifying and supplying the part. Sharon promised they would come out the same day they received the part to fit it. As promised they phoned through to see if that afternoon was convenient to come and fit the part. Michael and colleague, James, turned up and fitted the part quite quickly, despite lack of familiarity with the position of shut-off valves, etc. It's important to say that they wore face masks throughout, as did I, to reciprocate the thoughtfulness (COVID protection for all of us). The bathroom/shower was left tidy. Happy with the speed, friendly and no-nonsense approach. Job done and cost as per estimate. We even got a discount for being senior citizens!

Would recommend Prestige Plumbers for quick & excellent service. Fast and efficient, no bother at all.

I had a problem this morning so I called around 9:30. Without waiting for 30 minutes, a plummer called Michael came before 10:00. I was impressed with the quick and appropriate explanation and service.

Phoned approx 9:30am on Monday Morning with a problem with my water tank. Someone was out with me by 10am. Diagnosed and explained and the problem and provided the price for the work upfront. Completed the work and then talked through what had been fixed and gave some advice on how to potentially avoid or diagnose the problem in the future. Excellent.

Excellent company. Helpful on initial call and was able to give a guide on price and made arrangements for visit the following day. Fitted around my work arrangements and agreed to come between 8 and 9am. Turned up on time, did job within 40 mins, lovely and friendly, and cost was within quote. Wore a mask the entire time. As a single woman I can sometimes feel uncomfortable with people in my house but I have absolutely no hesitation recommending them. 100% professional. Thank you.

Phoned 08.10 got answered fast. Told call between 9-12 Michael called 9.15 went off for parts. Back soon exchanged loos. Job done. Tidy polite what more could I want. Excellent

From the first contact, through agreeing to suitable timing, to attending when agreed and the friendliness and helpfulness of Sharon and Tony, all was outstanding…. Cannot recommend strongly enough.

I 'phoned at 8.45 this morning and was 'phoned back a few minutes later. Explained the problem was a leaking kitchen tap. The lady told me Jamie would call between 9 am to noon. He arrived at 9.30. Told me a new tap and a valve for the washing machine was required. He told me the price including VAT and I agreed to have the work done. He completed the job by 10 am. Told me there was a 12 month guarantee and if there was any problem to let the company know. I found him to be very pleasant, helpful and told me exactly what he was doing.

I rang Prestige Plumbers at 10-00 am Friday and was booked for the plumber to call me that afternoon. Jammie was here at 2-00pm and carried out a brilliant job of repairing a leaking pipe. all I can say is friendly service and efficient work Jammie was a diamond plumber. would recommend these to anyone. Sid Webb.

Checked main stopcock was working. Advice on slight change to enable easy access. Replaced stopcock under the sink and replaced outside tap. Checked upstairs as to possible leak - advised ok. Suggested replacing kitchen tap which was leaking. Left water turned off. I will make a decision as to the new tap when I have decided whether to sell or rent the house out. Very happy with service. Jamie.

Senior citizen needed urgent repairs to toilet initial call for service was dealt with promptly and a promise of same morning visit was met, received excellent communication from technician as to arrival time. Repair was carried out expertly and in line with estimate toilet working perfectly now no issues very happy customer.

From initial enquiry and survey visit on 27 July to the installation of new bath and basin taps, bath sealant and a basin waste took 3 only days. Very prompt service. An extra part was needed to fully complete the sink waste installation. All work completed by 9 August. We are very pleased with the work carried out. A great improvement on our previous kit and all working fine. Many thanks to Terry and Jamie.

I had two "plumbing problems" an outside tap and a leaking pipe under the kitchen double sink. Michael arrived on time and took the time to explain what was wrong and how he would fix the problems. This he did; was Covid secure at all times; cleared up everything after the job was completed. A very small problem the next day was efficiently and quickly rectified. When ringing the office Sharon was polite and friendly. Paying the account was simple online, a detailed invoice was sent via email, etc. I would have no hesitation in recommending this company - indeed I already have - and I will be using them again for fitting a new shower etc.

Swift response to my plea for help with blocked sink. Highly professional - work to be done fully explained with costs. All done to my entire satisfaction and in a very timely fashion. Am a regular customer and highly recommended.

Terry arrived promptly when specified and got to work straight away. He not only replace the leaking stopcock which was in a very awkward position but moved it to a much more accessible place. The work was carried out to the agreed schedule and budget. Terry was friendly and informed me of the work that he was going to do at all times, and was very professional, definitely use Prestige Plumbers again if I needed to .

Terry repaired my Grans water tank quickly and with much care and consideration given her vulnerability. Sharon was super quick to organise Terry's visit, and provided me with the reassurances I needed. I wouldn't hesitate to recommend Prestige Plumbers - thank you

I had a pipe that burst leading to water cascading down my wall and ceiling. I called and spoke to Sharon who arranged for Terry to come out in the morning. Terry found the problem straight away and it was fixed immediately. Such a relief. Great to find a service that doesn't let you down

I only wanted a guesstimate of what to do to fix my toilet flush. Jamie, the plumber said he could do it now, he has the gear in his van. 45 minutes later, all sorted, no mess and super job. I am well impressed by the professionalism and skill of Jamie the plumber. Recommended!

Called at short notice for replacement dual flush mechanism to be fitted to WC. Plumber arrived within the hour. Clarified my requirements and made clear the costs involved before starting. Job completed very quickly with no mess. Invoice issued as agreed. Whole experience from first contact was excellent, and I would use Prestige again as well as recommend them to someone else.

I contacted Prestige Plumbers this morning regarding our plumbing problem. Great service - I didn't wait long. A plumber called Jamie, arrived and sorted out our toilet system. Very polite and professional. Would certainly recommend the service and the company. I wouldn't hesitate to use this company in the future. Many Thanks. A.C.Riley.

It is encouraging and impressive at the time of such national pressures to have an immediately responsive service with a ready solution to a plumbing problem. The work was done quickly and effectively by a friendly and efficient professional. I hope not to have a plumbing problem in the future but if so, I shall not hesitate to contact Prestige Plumbers and I will recommend them to anyone.

This is the second time we’ve used Prestige Plumbing and the delightful lady in the office (I’m sorry I didn’t catch her name) arranged for Michael to come out very quickly. He solved our problem last time too and on both occasions, he looked after us very well. Prompt, competent, tidy, efficient, polite and friendly. A credit to the company. Thank you.

Came to the rescue at very short notice to investigate a leak in my 91 year old mother's house. Terry could not have been more helpful and accommodating. He diagnosed the problem, explained the options, obtained the parts and completed the repair. Work completed to an excellent standard, and the customer service excellent. Will definitely use them again. Thank you!

Prestige Plumbers installed a Mira Electric Shower and fitted a Vanity Unit together with new sink and tap. My reason for choosing Prestige was that out of 5 local plumbers contacted they were the only Company who came round to look at the proposed work required and forward a quote for said work. They also gave a OAP discount where appropriate. The Companies workmen duly arrived on the agreed date and time and proceeded to carry out all work to a very high standard in the time stated. There was a small problem with the siting of the Vanity Unit, but this was resolved quickly and amicably. The site was left clean and tidy and all rubbish taken away. Would highly recommend Prestige.

Calm professional approach to fixing the main leak and checking other possible problems. We are now regular users and recommend without reservation. You have a plumbing problem they will fix it, offer helpful advice and all to an agreed price. Simply the Best. Thank you.

This was our 3rd job completed by Prestige Plumbers. As always everything is explained upfront, with excellent quality of workmanship, and everything left in a tidy state. They have become our default point of call for all plumbing jobs.

Work involved installing a new shower and shower pump where tanks and floor levels caused problems. Professional advice and quotation. Work carried out within a week of accepting quotation. Work carried out efficiently and effectively. Result two working showers where there were none before. Thank you!

I had several small jobs needed doing that I was struggling to get anyone out for. My son contacted Sharon at Prestige and got an appointment for the following day. Jamie, the plumber was very friendly and resolved all three issues quickly and efficiently. Good value for money and has set my mind at ease. Thank you so much. Your number is now saved on my phone.

Clearly explained work to be done and cost. Arrived on time, was professional, polite, clean, and took away rubbish. Very efficient and helpful - more importantly in current situation responded quickly to phone call enquiry and was able to carry out the work quickly.

We always use Prestige for any water-related jobs. Their plumbers always turn up on time, are courteous and get the job done in minimal time. They always leave the work area in a clean and tidy manner. We live in a flat and have recommended them to other flat owners.

Second time we used this company. Would not hesitate to use them again or to recommend them. Fast, efficient, prompt, good value and friendly. What more could you ask for.