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Trusted Traders

Sheffield Window Centre Ltd

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5.0

95 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 10:00–16:00
  • Sunday 10:00–15:00

Organisations and Awards

Jan 2020

About

Sheffield Window Centre is a local family business, established in 1975 with more than 35 years of continuous trading. We manufacture high quality uPVC Windows, Doors, Porches, Conservatories, Orangeries, Stained Glass and Roofline products including Fascias, Soffits and Guttering in the heart of Sheffield.

Over the years, we have worked hard to build a reputation as the double glazing company that you can trust, offering custom made products, honest advice and first class customer service. We pride ourselves on the fact that, if you contact us for a quote, you will always get our best price first time. All of our quotes are sent by post after a brief visit and we NEVER use pressure or sales gimmicks to sell our products.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing repairs
    • Double glazing suppliers
  • Conservatories

    • Conservatory Roof replacement
  • Doors

    • Orangeries
    • ​Aluminium doors
    • Bi-fold doors
    • Composite doors
  • Glaziers

    • Aluminium Windows
    • Double glazed units
    • Double glazing installation
    • Replacement window services and repairs
    • Sash windows
    • Stained glass
    • Triple Glazing
    • UPVC Windows
  • Roofers

    • Conservatory roof conversions
    • Tiled conservatory roofs
  • More Services

    • windows
    • composite doors
    • front doors

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
95 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Contact signed, survey done, fitting date booked then work cancelled!
Had salesman out to discuss having a glass canopy to replace exiting one along the back wall of our house. Received quote & information saying needed to change the design slightly from existing one. Said I was happy with this. So they sent the contract for me to sign & advised the surveyor would then come to ensure the job could be done and measure up etc. Surveyor came, measured up said the job could definitely be done & he would ring me later that week with a date for fitting. Didn't hear from him so rang them the following week to be told the surveyor had left! I was told someone would ring me back with a date. As covid hit weeks went by without hearing from them. After several attempts I finally got a fitting date for 1 & 2 October & was told they now had a new surveyor. I asked if the new surveyor could come & familiarise himself with the job to make sure they knew what they were going to do & what the previous surveyor had agreed with us. I eventually got a date in September 2 weeks before our fitting date for the new surveyor to call. We talked through what had been agreed & I double checked the fitting date for 1/2 October 2020. Over a week later I got a phone call from the surveyor saying he was sorry but they were unable to do the job. I could not believe it, after waiting 5 months, having signed a contract, after 2 surveys they could no longer do it. Think they wanted to do the easy jobs from their backlog like windows & doors. Very disappointed!
Customer in South Yorkshire Posted on 02/10/2020 (Reviewer did not use service)
The trader replied (on 12/10/2020)
Thank you for taking the time to provide feedback and I'm sorry to hear that you are disappointed that we could not undertake the project for you. Unfortunately we were not comfortable that the design ordered would have coped with the required wind and snow loadings, because of the minimal roof pitch and therefore the contract had to be cancelled. We fully appreciate that this will have been frustrating, because of the length of time you had been waiting. Under normal circumstances this issue would have been flagged far sooner, but lockdown, coupled with unprecedented demand has increased waiting times in every department. It is certainly not the case that we just want easy jobs and we are genuinely sorry that we couldn't complete the project for you, but we are of the opinion that it was in your best interests not to carry out the work, because of the concerns noted above. If you wish to discuss the matter further, then please don't hesitate to contact me on 0114 2813333. Yours faithfully Ian Hunter
New conservatory
Customer Service
Quality
Value
Our new conservatory has been tried and tested since its installation last autumn. We are extremely pleased with the results and enjoy every moment sitting in it looking at the views across the valley. The team worked very hard in extreme rain, cold, and heat. There were some issues with the very large panes of glass, some had flaws and were replaced without question. We were informed that on occasions, especially with the larger windows, these faults can occur. However, it took two weeks to reorder and fit a replacement. We have used Sheffield window centre 8 and 10 years ago when some of our windows were replaced. They are still in excellent condition. I would use this company again. They are honest, reliable, and professional. No pressure sales.
Janet in South Yorkshire Posted on 07/04/2020 , work completed 13/11/2019
Highly recommended
Customer Service
Quality
Value
I used Sheffield Window Centre to replace all my windows and doors, they provided a quality product and a excellent service. I would like to thank all the staff for a job well done and a special thanks to the contracts manager Ian. Ian's vast knowledge and know how helped me solve a problem i had encountered and i was more than happy with the end results.
Customer in South Yorkshire Posted on 17/01/2020 , work completed 15/06/2019
The trader replied (on 24/01/2020)
Thank you very much for the kind review. I am really pleased you are happy with the finished product and that you found Ian helpful. I will pass on your kind comments. Yours sincerely, Ian Hunter
Full Window & Door replacement
Customer Service
Quality
Value
All Staff (Showroom, Sales, Surveyor & Fitters) are friendly, informative & efficient with work completed to complete satisfaction within agreed timelines.
Phillip, Derbyshire Posted on 03/08/2019 , work completed 11/04/2019
The trader replied (on 24/01/2020)
Dear Phillip Thank you very much for the kind review. I am really pleased you are happy with the installation and that you found all the staff friendly and efficient. I will pass on your kind comments. Yours sincerely, Ian Hunter
A tricky job, excellently done
Customer Service
Quality
Value
Replaced 2m high and 4.8m wide balcony windows/sliding doors on a 2nd floor apartment; a job that required lifting and removing all materials via the stairway. The sill also needed repair and this could only be done after the old windows were removed and before the new windows were installed; it being essential for us that the whole job be completed in a day. It was. The sill repair was done by workers from a different company and we were very impressed with how the Sheffield Window installers worked alongside them. They went the extra mile having to wait until the sill work was completed (and finishing later than they might otherwise have done) and couldn’t have been more helpful or polite. Overall, we have been very satisfied with Sheffield Windows and the quality of the windows we now have. Everything went smoothly and efficiently from start to finish. Our next door neighbours have already taken up our recommendation to use Sheffield Windows.
Customer in South Yorkshire Posted on 01/07/2019 , work completed 18/06/2019
The trader replied (on 15/07/2019)
Thank you very much for the postive feedback. I am pleased to hear that you are happy with the installation and that the installers worked well alongside the the workers carrying out repairs to your sill. Yours faithfully Ian Hunter
Replacement of all windows and doors
Customer Service
Quality
Value
Sheffield Window Centre replaced all our windows and doors including a sliding patio door to a very high standard. The work, from start to finish, was completed in a very professional, efficient and polite manner. There was no pressure selling following the initial quote, the survey was done very quickly after we decided to go ahead and the copy stain window for the hallway was done exactly to our requirements. The fitters completed the work in two days, despite it raining continuously on both days, with the minimum of disruption. We are delighted with the quality of the finished result and would not hesitate to recommend Sheffield Window Centre to anyone.
Customer in South Yorkshire Posted on 26/06/2019 , work completed 11/06/2019
The trader replied (on 15/07/2019)
Thank you very much for the postive feedback. I am pleased to hear that all aspects of the job went well and that you are happy with the end result. Yours faithfully Ian Hunter
First rate company.
Customer Service
Quality
Value
Sheffield Window Centre replaced all our windows and doors. From the first meeting to discuss what we wanted to the final fitting they were professional, courteous and always mindful of looking after us. The fitting was completed to a very high standard with the minimal of mess and everything was cleaned up after they finished. The fitters couldn’t have been more helpful, explaining everything as they went along. The work was followed up with a letter of thanks for the business and to find out if we were satisfied with the work. I would not hesitate to recommend this company, if you are looking for someone to do you a first class job then this is the company for you.
Customer in South Yorkshire Posted on 08/06/2019 , work completed 23/05/2019
The trader replied (on 27/06/2019)
Thank you very much for taking the time to provide a review. I'm pleased to hear that our staff were polite and courteous and that the installers cleaned up thoroughly. We all appreciate your positive feedback. Yours faithfully Ian Hunter
Excellent service within guarantee period
Customer Service
Quality
Value
I cannot rate this company highly enough. We inherited a 10 year guarantee when we moved into this house, (the guarantee is now in its ninth year). They came out last year and did some minor resealing work and came straight out today after I rang yesterday - again a very minor job replacing some little drain covers on patio doors that came loose over the winter. The windows and doors are looking very good considering they are nearly 10 years old. I would have no hesitation in using this company again for any further work we have done in future. The staff are also always really polite and friendly too. Wish they did general building work as well!
Customer in South Yorkshire Posted on 09/05/2019 , work completed 09/05/2019
The trader replied (on 16/05/2019)
Thank you very much for taking the time to provide a positive review. I am really pleased to hear that our service department has been responsive, polite & friendly. Your comments are appreciated and will be passed on to the service team. Yours faithfully Ian Hunter
100% happy to recommend this company
Customer Service
Quality
Value
Sheffield Window Centre replaced 2 bay windows and 3 'ordinary' windows for us with brand new double glazing. They predicted the work would take 3 days but finished it to a very high standard in just 2 days. The workmen were punctual, polite, professional, tidied up after themselves and left us with beautifully finished new windows. The gentlemen who gave us an initial quote and measured up were equally polite, considerate and professional. We have absolutely no reservations about recommending this impressive firm.
Customer in South Yorkshire Posted on 27/04/2019 , work completed 16/04/2019
The trader replied (on 16/05/2019)
Thank you very much for the kind review. I am really pleased to hear that quotation and the installation were all carried out to your satisfaction. I will pass your comments on to the team. Yours faithfully Ian Hunter
Eight Windows Replaced
Customer Service
Quality
Value
We have used Sheffield Windows for many years. They are a very professional company employing skilled, courteous craftsman. From enquiry to completion and after sales service Sheffield Windows are a first class outfit. In March we had eight windows fitted in two days. At the end of each day, the house was left spotless.
Customer in South Yorkshire Posted on 19/04/2019 , work completed 14/03/2019
The trader replied (on 16/05/2019)
Thank you very much for the positive review. We pride ourselves on providing the best possible service and it's great to hear you are happy with all aspects of the process! Yours faithfully Ian Hunter