Real 10 year warranty
The company provided excellent work on time. We had a problem with closing one of the windows, Sheffield Windows replaced it more than 5 years ago, I asked for help to repair the window, and the second day it was already done. Before them I used another company, when I called them after less than one year to repair one window, I used the same phone number and talked with the same person, same address. I was told my 10 year warranty was not valid as this is a new company, I trust Sheffield's window 10 year warranty. Thanks Sheffield Window
Customer in South Yorkshire
Posted on 03/04/2024
, work completed 02/04/2024
Recommended
A great job, well done.
We can't fault the eventual fitting of our new front door - The two fitters arrived on time, and were cheerful, polite and efficient. The replacement of our front door required the removal of a surround of glass bricks, which we wanted to keep. This was done with care, and not one glass brick was damaged. The new door and surround were fitted efficiently and with good attention to the detail and nature of the job. We are delighted with the result and would recommend the company with just the following reservation. BUT - There was a long wait for our new front door to be fitted, which must have been due partly to Covid. However, we chose the door from the on-line catalogue, and the company rep came on 23rd March 2021. The surveyor came on 1st June 2021. After his visit we had no contact from the company. My husband eventually phoned to confirm the date for the work. The door was fitted on 10th September, 5 months after we placed our order. It would be helpful to have some confirmation following the survey, perhaps with a mock-up of the agreed pattern, or at least some contact during the three months between survey and completion.
Customer in South Yorkshire
Posted on 29/09/2021
, work completed 10/09/2021
Recommended
Great work
We had a mixture of windows fitted over 2 days. Ian and Jack were super efficient and did an excellent job. We are really pleased with the work and the care professionalism shown during the fitting as well as during the initial assessment/survey. Would definitely recommend.
Customer in South Yorkshire
Posted on 08/02/2021
, work completed 03/02/2021
Recommended
Full window, door & patio door replacement
From our first visit to your showroom to final installation the service we received was absolutely excellent. We appreciated the initial advice and our first impressions were that this is a company that knows what they are doing and are committed to delivering a quality product. The work was completed to the original schedule and budget. Special praise must go to the two guys who did the fitting over three days. They were very friendly, courteous and cleaned up carefully after each days work. Their quality of workmanship was superb and attention to detail was great. The whole installation went very smoothly indeed. I would have no hesitation in recommending Sheffield Window Centre to anyone.
Customer in South Yorkshire
Posted on 27/11/2020
, work completed 20/11/2020
Recommended
Fantastic job!
Sheffield Window Centre were recommended to us by family who have used them on a number of occasions. We arranged for them to replace both our back door and front door and the front windows. From the start they were helpful with design ideas and then from that point on every single person we dealt with was professional, polite and meticulous. The work was done to the agreed timescale and the process happened exactly as we had been told. The price we paid was as we were given right at the first quotation. Everyone involved in undertaking our job turned up at precisely the time and dates we had been given which certainly took the stress away from having this amount of work done. I'd like to make particular mention of Ian and Jack who were the blokes who came to actually replace our doors and windows. You would have to go a long way to find friendlier, hard working, genuine chaps. We are absolutely delighted with the job they have done. It is obvious to see the quality of the fitments used and the skill they have shown in fitting them. Plus they left the house spotlessly clean when they left. Thank you once again. We will certainly be recommending you to friends and family.
Customer in Derbyshire
Posted on 26/11/2020
, work completed 20/11/2020
Recommended
Contact signed, survey done, fitting date booked then work cancelled!
Had salesman out to discuss having a glass canopy to replace exiting one along the back wall of our house. Received quote & information saying needed to change the design slightly from existing one. Said I was happy with this. So they sent the contract for me to sign & advised the surveyor would then come to ensure the job could be done and measure up etc. Surveyor came, measured up said the job could definitely be done & he would ring me later that week with a date for fitting. Didn't hear from him so rang them the following week to be told the surveyor had left! I was told someone would ring me back with a date. As covid hit weeks went by without hearing from them. After several attempts I finally got a fitting date for 1 & 2 October & was told they now had a new surveyor. I asked if the new surveyor could come & familiarise himself with the job to make sure they knew what they were going to do & what the previous surveyor had agreed with us. I eventually got a date in September 2 weeks before our fitting date for the new surveyor to call. We talked through what had been agreed & I double checked the fitting date for 1/2 October 2020. Over a week later I got a phone call from the surveyor saying he was sorry but they were unable to do the job. I could not believe it, after waiting 5 months, having signed a contract, after 2 surveys they could no longer do it. Think they wanted to do the easy jobs from their backlog like windows & doors. Very disappointed!
Customer in South Yorkshire
Posted on 02/10/2020
(Reviewer did not use service)
Recommended
New conservatory
Our new conservatory has been tried and tested since its installation last autumn. We are extremely pleased with the results and enjoy every moment sitting in it looking at the views across the valley. The team worked very hard in extreme rain, cold, and heat. There were some issues with the very large panes of glass, some had flaws and were replaced without question. We were informed that on occasions, especially with the larger windows, these faults can occur. However, it took two weeks to reorder and fit a replacement. We have used Sheffield window centre 8 and 10 years ago when some of our windows were replaced. They are still in excellent condition. I would use this company again. They are honest, reliable, and professional. No pressure sales.
Janet in South Yorkshire
Posted on 07/04/2020
, work completed 13/11/2019
Recommended
Highly recommended
I used Sheffield Window Centre to replace all my windows and doors, they provided a quality product and a excellent service. I would like to thank all the staff for a job well done and a special thanks to the contracts manager Ian. Ian's vast knowledge and know how helped me solve a problem i had encountered and i was more than happy with the end results.
Customer in South Yorkshire
Posted on 17/01/2020
, work completed 15/06/2019
Recommended
Full Window & Door replacement
All Staff (Showroom, Sales, Surveyor & Fitters) are friendly, informative & efficient with work completed to complete satisfaction within agreed timelines.
Phillip, Derbyshire
Posted on 03/08/2019
, work completed 11/04/2019
Recommended
A tricky job, excellently done
Replaced 2m high and 4.8m wide balcony windows/sliding doors on a 2nd floor apartment; a job that required lifting and removing all materials via the stairway. The sill also needed repair and this could only be done after the old windows were removed and before the new windows were installed; it being essential for us that the whole job be completed in a day. It was. The sill repair was done by workers from a different company and we were very impressed with how the Sheffield Window installers worked alongside them. They went the extra mile having to wait until the sill work was completed (and finishing later than they might otherwise have done) and couldn’t have been more helpful or polite. Overall, we have been very satisfied with Sheffield Windows and the quality of the windows we now have. Everything went smoothly and efficiently from start to finish. Our next door neighbours have already taken up our recommendation to use Sheffield Windows.
Customer in South Yorkshire
Posted on 01/07/2019
, work completed 18/06/2019
Recommended
Replacement of all windows and doors
Sheffield Window Centre replaced all our windows and doors including a sliding patio door to a very high standard. The work, from start to finish, was completed in a very professional, efficient and polite manner. There was no pressure selling following the initial quote, the survey was done very quickly after we decided to go ahead and the copy stain window for the hallway was done exactly to our requirements. The fitters completed the work in two days, despite it raining continuously on both days, with the minimum of disruption. We are delighted with the quality of the finished result and would not hesitate to recommend Sheffield Window Centre to anyone.
Customer in South Yorkshire
Posted on 26/06/2019
, work completed 11/06/2019
Recommended
First rate company.
Sheffield Window Centre replaced all our windows and doors. From the first meeting to discuss what we wanted to the final fitting they were professional, courteous and always mindful of looking after us. The fitting was completed to a very high standard with the minimal of mess and everything was cleaned up after they finished. The fitters couldn’t have been more helpful, explaining everything as they went along. The work was followed up with a letter of thanks for the business and to find out if we were satisfied with the work. I would not hesitate to recommend this company, if you are looking for someone to do you a first class job then this is the company for you.
Customer in South Yorkshire
Posted on 08/06/2019
, work completed 23/05/2019
Recommended
Excellent service within guarantee period
I cannot rate this company highly enough. We inherited a 10 year guarantee when we moved into this house, (the guarantee is now in its ninth year). They came out last year and did some minor resealing work and came straight out today after I rang yesterday - again a very minor job replacing some little drain covers on patio doors that came loose over the winter. The windows and doors are looking very good considering they are nearly 10 years old. I would have no hesitation in using this company again for any further work we have done in future. The staff are also always really polite and friendly too. Wish they did general building work as well!
Customer in South Yorkshire
Posted on 09/05/2019
, work completed 09/05/2019
Recommended
100% happy to recommend this company
Sheffield Window Centre replaced 2 bay windows and 3 'ordinary' windows for us with brand new double glazing. They predicted the work would take 3 days but finished it to a very high standard in just 2 days. The workmen were punctual, polite, professional, tidied up after themselves and left us with beautifully finished new windows. The gentlemen who gave us an initial quote and measured up were equally polite, considerate and professional. We have absolutely no reservations about recommending this impressive firm.
Customer in South Yorkshire
Posted on 27/04/2019
, work completed 16/04/2019
Recommended
Eight Windows Replaced
We have used Sheffield Windows for many years. They are a very professional company employing skilled, courteous craftsman. From enquiry to completion and after sales service Sheffield Windows are a first class outfit. In March we had eight windows fitted in two days. At the end of each day, the house was left spotless.
Customer in South Yorkshire
Posted on 19/04/2019
, work completed 14/03/2019
Recommended
Courteous and thorough
I thoroughly recommend without hesitation, the team at Sheffield Window Centre. They all took a great pride and believed in their work as a team which was not only refreshing to witness but made their presence a cheery pleasure! Both the office co-ordinators and the fitters went above and beyond with their willingness to assist and despite weather set backs, they were true to their word and showed concern for the effect on me, not just the company itinerary. The job was completed to my absolute satisfaction with great care to detail - I truly cannot have asked for more.
Customer in South Yorkshire
Posted on 15/04/2019
, work completed 03/04/2019
Recommended
Friendly & a great finish.
The workmen were considerate (we had a young baby in the house) and left the house even cleaner than when they arrived! The finish on the door was fantastic. Great customer service throughout.
Hannah, South Yorkshire
Posted on 02/03/2019
, work completed 02/03/2019
Recommended
Great Company from start to finish.
We had a bad sales experience a couple of years ago with a large player in the double glazing business. We then tried Sheffield Window Centre after my husband mentioned them as they are based near to his work. They were true to their word, the gentleman turned up on time, measured the windows we had a quick discussion about what we wanted, he advised us on different types of window that would suit us best, then he left and the quote arrived a few days later. Unfortunately due to circumstances that cropped up it was a couple of years before we got back to them (in that time they never contacted us to try and push the sale), we fully expected that the price would have gone up considerably but it had only gone up by a few pounds so we agreed a start date. The surveyor came out to check everything, he was on time and very knowledgeable he explained to us that making the centre of our large windows narrower would make cleaning them easier as they are 2 and 3 storeys up but the price would not change. The team turned up to fit them, brilliant lads so friendly and professional. They covered everything in dust sheets and were very careful about not causing damage, even though we had explained that the house needed decorating anyway, they always cleaned up after themselves and were a pleasure to have fitting the windows. All in all I would highly recommend this company to anyone. They are true to their word of no pressure selling and friendly service.
Customer in South Yorkshire
Posted on 26/02/2019
, work completed 20/02/2019
Recommended
Excellent service, would reccomended without hesitation
They stick to the promise of no pressure sales and a fair price first time. And when the salesperson missed the need for scaffold Ian contacted me direct to confirm they would stick to the price. The fitters were polite and efficient. Minor criticism- the salesperson could have been more knowledgeable about sound reduction options, but all the info was on the website.
Customer in South Yorkshire
Posted on 20/02/2019
, work completed 19/02/2019
Recommended
Excellent job
Fitters were polite and very considerate. They did and excellent job.
James, South Yorkshire
Posted on 18/02/2019
, work completed 18/02/2019
Recommended
Great job!
Workmen arrived bang on agreed time, finished work proficiently and professionally. Very clean and tidy. Can't recommend Sheffield Windows too highly.
Paul, Derbyshire
Posted on 04/02/2019
, work completed 04/02/2019
Recommended
My review
Clifford, South Yorkshire
Posted on 16/01/2019
, work completed 16/01/2019
Recommended
Excellent service
From initially visiting the showroom to completion & having the door fitted, we would not fault the service we received. There was no hard sell once we received the quote. It was up to us to contact them. The staff were polite and professional. The quality and workmanship is excellent. We would definitely recommend them.
Sally, South Yorkshire
Posted on 14/01/2019
, work completed 14/01/2019
Recommended
Tip-top company
Sheffield Window Centre replaced our front door in 2016 so we were confident that it would provide the same excellent service replacing all our ten windows. All the staff concerned were helpful, friendly and efficient. We are delighted with our windows and our warmer, more stylish home. Would highly recommend.
Christine, South Yorkshire
Posted on 14/01/2019
, work completed 14/01/2019
Recommended
Fantastic work
We had all the windows and outer doors in our bungalow changed. The two fitters completed the job in two days with excellent expertise. The standard of work was of the highest quality as is the quality of the windows and doors themselves. We are highly delighted.
Valerie, Nottinghamshire
Posted on 17/12/2018
, work completed 17/12/2018
Recommended