Sheldon's Electrical & Plumbing Ltd

Mark and Guy were friendly and carried out the work to a very high standard and within the time quoted. Had problems with the stopcock being seized up. Mark and Guy came back the following week and fitted a new stopcock and a sure stop, so we can now just flip a switch and the water is off. Had never heard of this item before.

Engaged SEP to fix a toilet leak and replace a ball valve. Mark was quick to get round and estimate the job, then came back within a week to complete the job once selected. Good value job completed quickly and efficiently. Would definitely recommend and will use again.

This is a review on behalf of my 86 year old parents who live 90+ miles from me. Their boiler packed up and another local trader told them that Worcester Bosch boilers only ever give x5 year guarantees, and then tried to convince them to fit another make. I have used Mark from SEP on my own property, my sons and another home I own within the last x3 years for new boiler installations. He was only one of x2 Which? recommended traders in my area and I am so glad I used him. The other one seemed uninterested when I contacted them. It is rare to find a trader willing to put themselves out but Mark Sheldon is a gift and gentleman. After contacting him re this issue, he asked where my parents lived (90+ miles away). Given the Covid pandemic & restrictions plus aged parents, without a boiler, Mark agreed to fit a new WB boiler with a x10 year guarantee for them. He arrived at my parents address on time as he'd promised, removed and fitted a fantastic new boiler. Both parents (who are not on the internet and struggle with technology were really impressed by him (SEP - Sheldon's Electrical & Plumbing)and have said this- He was incredibly kind to have helped us and travel so far. He did an amazingly job, the boiler is fantastic, he was very tidy and we feel reassured not to have been ripped off and we cannot thank him enough. Highly recommended and thank you so much.

My shower died so I rang Sheldon's for a quote. Came over the next morning, the estimate was acceptable so they went and obtained a new unit, came back later the same day and installed it promptly and efficiently. Did a nice job and left everything tidy. Not sure why but I can't answer 'Would you recommend this trader?'. Answer is yes.

We had several quotes prior to choosing SEP. They were for very varying amounts and gave confusing advice about where to locate the new boiler. We had confidence in Mark`s suggestion and his quote was very reasonable compared to the others. He and his colleagues came on the appointed day and worked efficiently and unobtrusively. Our job was not a straightforward one as we have an older house with a 33 year old boiler but they worked hard to resolve all issues and did not bother us with the detail. They cleaned up thoroughly after every stage of the process. An excellent service!

We have had SEP to replace all of our radiators, upgrade our hot water tank, replace the central heating controls, and fully refurbish the bathroom and ensuite. All work was carried out to a high standard by a great team of SEP employees and subcontracted plasterer and tiler. All were excellent. Polite, efficient and hardworking. We have no regrets in choosing SEP and would recommend them to anyone.

Having researched a local gas engineer with good reviews to fix a boiler that's not firing up, I chose SEP to fix my dad's boiler. My dad's no gas engineer but he's far from daft. After the engineer went through options to ignite the boiler and failed, whilst looking for a new part in the van that would apparently fix the boiler, by the time they came back in to say they didn't have the part, my dad had started the boiler. Then the engineer said the gas shouldn't be that colour, my dad had to advised "the engineer" gas that hasn't been run for a while will come out that colour and soon go back to normal. And they looked confused, whilst still surprised that my dad started the boiler and they couldn't. And had the cheek to charge full price for nothing done. To top it off, we asked verbally for a receipt, and was advised they'll send an email. Having received nothing, I have also emailed and heard nothing. A terrible experience and a waste of time /money

I have just had a Worcester Greenstar 18Ri boiler installed by SEP into an existing central heating system, replacing a very old boiler. From initial enquiry to job completion, SEP were a model of professionalism. Their quotation was competitive, agreed dates for the work were honoured and the installation was completed to a very high standard. I have no hesitation in recommending this company for similar work.

Mark and the guys did a really great job for us. Work was tidy on time and within budget. We'd definitely recommend them for boiler work.

I have now SEP on two occasions. Firstly for a plumbing leak that was not found by AA emergency call out. The leak was found and rectified, clean and efficient plumbers. Second occasion was to install two new security lights. Work carried out as per estimate to a high standard. Electrician was polite, friendly and all debris was cleared away on completion. I have no reservations in recommending SEP. Thank you.

Had new boiler and lights fitted, excellent service and workmanship. Would highly recommend

Great company to deal with from the very competitive quotation to the completed Boiler installation. I am very pleased with the work carried out,the engineers were very punctual, tidy and was impressed with the after sales support. If your looking for a trustworthy and professional company then look no further.

I have recently had a new boiler installed after my old one started playing up. I took my time choosing a WHICH recommended company and after selecting a Worcester Bosch make, which is half the problem (WB are one of the best on the market according to Which engineers and fitters) and settled with using Sheldon's Electrical & Plumbing Ltd (SEP) based in Atherstone, Warwickshire. They were just a few mile from my location. The quote they provided was extremely competitive and after agreeing to use them I was contacted by a lovely lady named Amelia (from SEP) confirming who would be arriving, named engineer and colleague. I was also contacted by Ian Horsey who had initially visited me re the quote to check if I was happy with the arrangements and date. Mark (owner) of SEP does NOT use sub contractors for domestic heating and boiler servicing and employs his own fully qualified gas safe staff and trains new plumbers as well. Simon and Ash (trainee) came to my home on the date agreed and were extremely polite, very tidy, efficient and prompt. They explained what they were going to do, left absolutely NO mess whatsoever and worked very quickly without any problems. They were really nice individuals. The work involved new plastering where the flu from the old boiler needed moving together with a lot of pipe work (due to having a new radiator in the utility rom and swapping x2 old style radiators in two other rooms of the house. I am extremely pleased with the outcome.