Endorsed by Which?

Silkflow Ltd (Water Softener Specialists)

4.9

341 Reviews

Opening Hours
Today - 08:00–20:00
  • Monday 08:00–20:00
  • Tuesday 08:00–20:00
  • Wednesday 08:00–20:00
  • Thursday 08:00–20:00
  • Friday 08:00–20:00
  • Saturday 08:00–20:00
  • Sunday - Closed

About

Silkflow Water Softeners was established in 1987.

We are Independent Water Treatment Specialists and carry out all installations and maintenance of water softeners and drinking water filteration systems.

We can supply a wide range of water softeners including non electric block salt softeners and electric timed and metered water softeners so we can advise you on the right softener for your specific requirements.

We supply and deliver block salt, tablet salt, and granular salt.

We can supply and fit a wide range of filter cartridges and taps for drinking water systems.

When you contact Silkflow Water Softeners you will speak to either Sharon or Richard.

Richard carries out all the installations,repairs and servicing and he will also deliver your salt.

We cover all areas of Bucks,Berks,Herts and Oxon.

What we do

  • Plumbers

    • Water softener installation and maintenance
  • Water softener installation and maintenance

  • More Services

    • water filteration
    • salt deliveries
    • water softeners

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
341 reviews
Customer Service
5.0
Quality
4.9
Value
4.8
Sort by
Tip top service
Customer Service
Quality
Value
My old water softener was playing up so based on Which reviews, I contacted Silkflow Ltd. What a result! From the first phone call with Sharon, I could tell I was in good hands. The engineer Richard called out to see what was what and explained clearly the situation with my old water softener and what my options were. At no time did I feel I was being pressured into a new water softener but I felt very reassured I was making the right choice. The removal of the old softener and the installation of the new was seamless and Richard is an amazingly tidy worker. Nobody likes spending money if they don’t have to but I feel very reassured I have a great new product, professionally installed and the backup of a company I feel very happy dealing with. I highly recommend Silkflow Ltd and I SHALL recommend them to anyone who asks.
Customer in Buckinghamshire Posted on 24/10/2023 , work completed 19/10/2023
Knowledgeable with heaps of experience
Richard is very knowledgable with heaps of experience. The Infinity T4 water softener, water filter, new tap and associated pipework were all fitted neatly and professionally for a reasonable price. I wasn't surprised with the workmanship as Richard fills you with confidence. I had a question a few days after installation and Richard was happy to take my call and give helpful advice. The water softener itself works brilliantly and really makes a noticeable difference to the hard water feeding the house, very pleased I got it fitted. I would highly recommend Richard and the softener.
Customer in Buckinghamshire Posted on 22/10/2023 (Reviewer did not use service)
Great service and a good job
Customer Service
Quality
Value
I rang Swiftflow with my problem I was given a date and time. Richard arrived on time after checking the fault he explained what the problem was and gave me a firm quote. Before he started he covered the floor to keep it clean. He fitted the new part swiftly and cleanly and tested the system, when finished he made sure everywhere was clean and tidy and took the old parts away. Richard was a pleasure to deal with as was the lady who I spoke to when I phoned. When the job was finished everything was working and everywhere was clean, you won't have known anyone had been. I would recommend this company to anyone, a first class job with good old fashion service.
Customer in Buckinghamshire Posted on 10/10/2023 , work completed 09/10/2023
Installation of a water softener
Customer Service
Quality
Value
Richard from Silkflow was excellent from the initial telephone contact to the survey through to the installation. He was friendly, knowledgeable and professional and worked efficentlyand tidyly. We would be happy to recommend his services.
Customer in Greater London Posted on 13/09/2023 , work completed 12/09/2023
Highly recommended
Customer Service
Quality
Value
Excellent company. Great communication, quick quotation and installation by very knowledgeable and personable engineer. New water softener looks much neater than the old one and already noticing the difference in the dishwasher.
Customer in Buckinghamshire Posted on 06/09/2023 , work completed 05/09/2023
Happy customer
Customer Service
Quality
Value
I am very glad that I chose this company to install my water softener at what seems to be a very fair price. Communication was excellent and the job has been completed to a high standard. Richard is helpful and explains the process before and after the installation very clearly.
Customer in Berkshire Posted on 18/07/2023 , work completed 18/07/2023
Excellent service
Customer Service
Quality
Value
I received excellent service from Silkflow from the initial contact to completing the repair. The engineer arrived on time on the given day.
Customer in Buckinghamshire Posted on 12/07/2023 , work completed 12/07/2023
Great work -cant wait to use soft water and quooker
Very knowledgeable and polite service. Prompt accurate and tidy. Fantastic service - installed new Water softener - old one had stopped working. Installed Quooker under sink with problematic pipe work - brilliant job.
Customer in Buckinghamshire Posted on 07/06/2023 (Reviewer did not use service)
Can't wait to enjoy the clean and soft water
Customer Service
Quality
Value
Richard and Sharon are a perfect duo. Right from the 1st visit to explanation of how the system works to installation and fitting of the water softener system - nothing has been too much trouble. Everything has been smooth sailing. I cannot wait to enjoy the benefits of the soft water we now have - thanks to Richard. Thank you Silkflow for your help and efforts. Much appreciated.
Customer in Hertfordshire Posted on 31/05/2023 , work completed 31/05/2023
very pleased
Customer Service
Quality
Value
Excellent service from Silkflow Ltd. This company updated a water softener they put in nearly 30 years ago. The price was very reasonable and the work was carried out promptly and very efficiently. Would highly recommend.
Customer in Surrey Posted on 27/04/2023 , work completed 19/04/2023