Silkflow Ltd (Water Softener Specialists)

Richard was recommended to us when our old softener broke down. He came to see us the very next day having been given a date of over 3 weeks later by the company who originally installed it. We had a new softener installed 9 days later. All carried out quickly and efficiently. We will happily recommend Silkflow in the future.

Richard was very efficient in giving the original estimate which he did whilst here. The installation was done 2 weeks later. Drinking water in the kitchen required a change of tap and a filter unit under the kitchen sink. The work was carried out with the least disruption. I would not fail to recommend Silkflow, who was recommended to me by a friend.

Very professional workman, Richard kept working area very clean and tidy, always checked before completing task to ensure we were happy with it. Work completed very well, left property very tidy and was happy to answer any questions, happy with work completed and would definitely use again.

Richard gave a clear quote and explanation of the benefits of a softener. All our question were answered. The installation was neat and tidy and professional looking. I have no hesitation in recommending Silkflow.

Richard gave an inspection of existing old installation He gave a clear quote for replacement machines and their relative benefits. All my question were answered. The installation was neat and tidy and I have no hesitation in recommending Silkflow.

I called Silkflow after not being able to get a call back from another provider. They answered first time, set up a site assessment quickly. Everything was clear and well set out on the quote. They just completed the fitting today, clean and tidy, all explained and a reasonable price. Happy customer.

I was impressed by Richard Boyce of Silkflow from his first visit to give us a quote. He was punctual, polite, clean and smartly dressed - all very efficient and professional. Having assessed our existing plumbing and clearly answered our questions he was able to provide a detailed written quote before he left and no deposit was required. Richard arrived again on the date and time booked, despite significant snowfall. Again, he was polite, friendly and communicated well over any remaining queries with the installation. He quickly got on with the work to fit the water softener, filter and tap in a quiet and efficient manner and was particularly careful to keep everywhere clean and tidy. Invoice was provided by e-mail the same day and came in exactly as detailed in the original quote. No problem paying by bank transfer to details given. It's early days yet as to how well the water-softener works on our very hard water, but so far it's been a very satisfying, hasle-free experience from start to finish and I would highly recommend Richard and Silkflow.

Richard fitted my water softener there was some pipe work which took time but this was not made out to be any problem.I was not able to be there all the time and unfortunately Richard had gone when I returned so was not able to thank him.Everything was left very neat and tidy no mess and am very pleased with neat softener.The whole process from initial contact to sight visit and installation was painless. The final bill was as per estimate no hidden costs. Would thoroughly recommend them.

Silkflow was recommended to me by another highly rated provider / installer who didn't cover my area. A consultation visit was arranged promptly and Richard talked me through the pros and cons of all options clearly - which were previously a mystery to me. The quote was lower than expected, and install was arranged promptly. On the day of install Richard was prompt, and he's a super friendly lovely guy to have in your home. There was some tricky pipework to manage but he handled it effortlessly and the install / cleanup was immaculate. Really thrilled with how the whole process was handled, and my new lovely soft water.