Endorsed by Which?

Silkflow Ltd (Water Softener Specialists)

4.9

355 Reviews

Opening Hours
Today - 08:00–20:00
  • Monday 08:00–20:00
  • Tuesday 08:00–20:00
  • Wednesday 08:00–20:00
  • Thursday 08:00–20:00
  • Friday 08:00–20:00
  • Saturday 08:00–20:00
  • Sunday - Closed

About

Silkflow Water Softeners was established in 1987.

We are Independent Water Treatment Specialists and carry out all installations and maintenance of water softeners and drinking water filteration systems.

We can supply a wide range of water softeners including non electric block salt softeners and electric timed and metered water softeners so we can advise you on the right softener for your specific requirements.

We supply and deliver block salt, tablet salt, and granular salt.

We can supply and fit a wide range of filter cartridges and taps for drinking water systems.

When you contact Silkflow Water Softeners you will speak to either Sharon or Richard.

Richard carries out all the installations,repairs and servicing and he will also deliver your salt.

We cover all areas of Bucks,Berks,Herts and Oxon.

What we do

  • Plumbers

    • Water softener installation and maintenance
  • Water softener installation and maintenance

  • More Services

    • water filteration
    • salt deliveries
    • water softeners

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

4.9
355 reviews
Customer Service
5.0
Quality
4.9
Value
4.8
Sort by
Installation of a Water Softener
Customer Service
Quality
Value
Excellent installation and service by Richard. Experienced and professional. Would use again and recommend.
Tarkan, Buckinghamshire Posted on 11/10/2017 , work completed 11/10/2017
My review
Customer Service
Quality
Value
Installation of a water softener and tap.
V, Buckinghamshire Posted on 27/02/2018 , work completed 27/02/2018
Installation of a water softener
Customer Service
Quality
Value
Water softener was replaced with new one on budget and quote. The schedule was kept to and work completed in a clean competent and courteous manner. New machine explained clearly, warranty and cover explained clearly. I would recommend this company to family & friends.
Which? Trusted Traders Consumer Posted on 18/01/2019 , work completed 18/01/2019
Can't wait to enjoy the clean and soft water
Customer Service
Quality
Value
Richard and Sharon are a perfect duo. Right from the 1st visit to explanation of how the system works to installation and fitting of the water softener system - nothing has been too much trouble. Everything has been smooth sailing. I cannot wait to enjoy the benefits of the soft water we now have - thanks to Richard. Thank you Silkflow for your help and efforts. Much appreciated.
Customer in Hertfordshire Posted on 31/05/2023 , work completed 31/05/2023
Installation of a water softener
Customer Service
Quality
Value
Out of 3 people I rang, Silkflow were the only ones to call back. He & his wife were very helpful. He came out to see what was the problem with our water softener & thought he had fixed it. Unfortunately he hadn't & we had to buy a new one, which he installed a week later. He waived his call out charge as we bought the water softener from him. He arrived on time, was courteous & cleaned up after himself. Would definitely recommend.
Rebecca, Buckinghamshire Posted on 17/07/2015 , work completed 17/07/2015
Installation of a water softener filter & tap
Customer Service
Quality
Value
Very helpful making the installation fit where we wanted it.
Jon, Hertfordshire Posted on 17/08/2017 , work completed 17/08/2017
Installation of a Water Softener Triflow
Customer Service
Quality
Value
Recommend to me by neighbours, many of whom have used his services to install water softeners in their homes on this new estate. Very happy with the service provided so far, and hope he will maintain the support in the future.
Susan, Buckinghamshire Posted on 17/11/2017 , work completed 17/11/2017
Installation of a water softener
Customer Service
Quality
Value
Very professional job. Nice guy.
Mark, Buckinghamshire Posted on 13/02/2018 , work completed 13/02/2018
Installation of a water softener
Customer Service
Quality
Value
Excellent, very tidy installation. Helpful and friendly.
Barbara, Buckinghamshire Posted on 20/07/2018 , work completed 20/07/2018
Installation of water softener, triflow tap and filter
Customer Service
Quality
Value
Great chap, professional and polite. Tidy worker. Great job. Thank you.
Which? Trusted Traders Consumer Posted on 26/06/2019 , work completed 26/06/2019
Great work and advice
Customer Service
Quality
Value
Chosen based on reviews, prompt response to queries and initial visit. Good advice, practical and realistic pricing. Short time to installation (10 days), efficient installation and it's working well. Recommended.
Customer in Buckinghamshire Posted on 20/06/2019 , work completed 19/06/2019
Installation of a water softener
Customer Service
Quality
Value
Richard installed a Sirius block salt water softener in my loft. The work was done to the agreed schedule and budget. From my first enquiry Silkflow were very helpful on the phone and Richard did a thorough investigation of the job on his first visit answering all my questions. I was kept informed by phone of any small changes in Richard's time of arrival. He checked our mains water pressure and water hardness. Richard is worthy of the Which? Trusted Trader status.
Christopher, Middlesex Posted on 21/11/2018 , work completed 21/11/2018
Installation of a water softener triflow filter
Customer Service
Quality
Value
Professional - knowledgeable. Informed you at each stage of the installation. Made you feel confident by his demeanour.
Albert, Berkshire Posted on 04/07/2019 , work completed 04/07/2019
Replacement drinking cartridge
Customer Service
Quality
Value
No complaints. All good & very clean and tidy.
Pamela, Buckinghamshire Posted on 22/07/2015 , work completed 22/07/2015
Installation of a block salt.
Customer Service
Quality
Value
Great service, and honest delivery. Highly recommend!
Lamia, Buckinghamshire Posted on 16/09/2015 , work completed 16/09/2015
Replacement of drinking cartridge
Customer Service
Quality
Value
Friendly, tidy & professional service.
Richard, Buckinghamshire Posted on 22/07/2015 , work completed 22/07/2015
Installation of a water softener & tap
Customer Service
Quality
Value
Richard explained the product and gave a detailed quote. On the day Richard made a really neat job of the pipework. Very impressed. Highly recommended.
Adrian, Berkshire Posted on 23/05/2017 , work completed 23/05/2017
Installation of a water softener
Customer Service
Quality
Value
Pleased to recommend them. Very friendly and reliable service. Completed installation efficiently and no mess to clear up. Able to sort the problem very quickly on the same day.
Stephen, Berkshire Posted on 14/12/2017 , work completed 14/12/2017
Competent and responsive
Customer Service
Quality
Value
Richard of Silkflow Ltd installed a new water softener for us. The service provided by this company was very satisfactory: Prompt communication, good information, rapid response and visit, competent installation of a superior water softener model
Customer in Oxfordshire Posted on 20/02/2021 , work completed 19/02/2021
Installation of Water Softener
Customer Service
Quality
Value
We contacted Richard on recommendation, to install a water softener whilst also providing hard water for the kitchen. He carried out a site visit promptly and gave an estimate that evening, which was accepted and a date fixed. The work was carried out entirely satisfactorily and when Richard identified a problem to provide outdoor hard water, he resolved that issue all within original estimate. Richard provided full information on the installation, was prompt, efficient, pleasant and worked tidily and cleanly and gave full details of aftercare and provision of consumables. In conclusion, we would have no hesitation in recommending Richard and Silkflow.
Customer in Buckinghamshire Posted on 05/11/2020 , work completed 04/11/2020
Installation block salt softener, filter and tap
Customer Service
Quality
Value
Spoke to Richard, the owner and fitter at Silkflow, for a quote for a new water softener, filter and tap. He visited that evening to inspect the current installation and to then make suggestions. Having made my choice, Richard was back in less than 2 weeks to carry out the work. I was very pleased with his suggested improvements, the quality of the work, his neatness doing the jobs, and the new softener, filter and tap. The new kit was keenly priced, and the installation costs were very reasonable. The final price paid was as quoted. Richard is also polite and courteous and provides an excellent service. I thoroughly recommend Silkflow.
PeterC Posted on 15/03/2015 , work completed 15/03/2015
Installation of a water softener.
Customer Service
Quality
Value
Returned our phone call. Made appointment. Arrived on time. Very efficient. Installed new water softener as old one couldn't be saved. Very friendly.
Helen, Buckinghamshire Posted on 26/11/2014 , work completed 26/11/2014
Customer Service
Quality
Value
Excellent service, very punctual & professional service from Silkflow. Explained everything that I should be aware of and addressed all the questions I had with installation of the water softener. Happy to recommend to my friends.
Raj, Middlesex Posted on 15/08/2014 , work completed 15/08/2014
PURCHASE AND INSTALLATION OF WATER SOFTENER
Customer Service
Quality
Value
Highly professional service from helping me choose the best water softener for my family through to installation. Arrived when he said he would, was on hand to answer any questions, highly recommend Richard and Silkflow.
farries1 Posted on 04/04/2014 , work completed 04/04/2014
Drinking water filter & Cartridge replacement
Customer Service
Quality
Value
Richard always polite reliable & tidy worker Highly recommended
2008-09-07 11:10:05.873 Posted on 22/04/2014 , work completed 22/04/2014