Endorsed by Which?

Silkflow Ltd (Water Softener Specialists)

4.9

353 Reviews

Opening Hours
Today - 08:00–20:00
  • Monday 08:00–20:00
  • Tuesday 08:00–20:00
  • Wednesday 08:00–20:00
  • Thursday 08:00–20:00
  • Friday 08:00–20:00
  • Saturday 08:00–20:00
  • Sunday - Closed

About

Silkflow Water Softeners was established in 1987.

We are Independent Water Treatment Specialists and carry out all installations and maintenance of water softeners and drinking water filteration systems.

We can supply a wide range of water softeners including non electric block salt softeners and electric timed and metered water softeners so we can advise you on the right softener for your specific requirements.

We supply and deliver block salt, tablet salt, and granular salt.

We can supply and fit a wide range of filter cartridges and taps for drinking water systems.

When you contact Silkflow Water Softeners you will speak to either Sharon or Richard.

Richard carries out all the installations,repairs and servicing and he will also deliver your salt.

We cover all areas of Bucks,Berks,Herts and Oxon.

What we do

  • Plumbers

    • Water softener installation and maintenance
  • Water softener installation and maintenance

  • More Services

    • water filteration
    • salt deliveries
    • water softeners

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
353 reviews
Customer Service
5.0
Quality
4.9
Value
4.8
Sort by
Excellent service
Customer Service
Quality
Value
We asked Richard to look at our old water softener which had stopped working. He diagnosed that that the old softener was beyond repair and managed to install a new softener the very next day. Excellent service and workmanship.
Customer in Buckinghamshire Posted on 16/04/2019 , work completed 16/04/2019
Installation of a water softener
Customer Service
Quality
Value
Richard was punctual & efficient. The water softener was replaced after discussing our options. We would certainly recommend him.
Nicholas, Buckinghamshire Posted on 11/04/2019 , work completed 11/04/2019
Professional installation
Customer Service
Quality
Value
This is our second Silkflow water softener, the first having lasted around 15 years. Contacted them about a replacement and was given a good price and a quick installation date. Richard turned up on time, was friendly and professional. He even tidied up some of the pipework in the adjacent area; all part of his caring and professional approach. I have no hesitation in recommending Silkflow, I'm sure we will be back in another 15 years.
Customer in Buckinghamshire Posted on 06/04/2019 , work completed 04/04/2019
Good experience of first water softener installation
Customer Service
Quality
Value
Really pleased with the water softener. I didn't know much about softeners and felt looked after by Richard from initial contact to installation and beyond!
Customer in Buckinghamshire Posted on 05/03/2019 , work completed 01/03/2019
Great work.
Customer Service
Quality
Value
This is the second softener I’ve had installed by Richard at Silkflow. Did a great job, always goes above and beyond.
Customer in Buckinghamshire Posted on 04/03/2019 , work completed 04/03/2019
Installation of a water softener
Customer Service
Quality
Value
Very professional and helpful. Arrived on time and was neat and tidy.
Margaret, Buckinghamshire Posted on 11/02/2019 , work completed 11/02/2019
Installation of a water softener
Customer Service
Quality
Value
Professional, helpful and clear. On time, good quality of work and care.
Andrew, Buckinghamshire Posted on 23/01/2019 , work completed 23/01/2019
Installation of a water softener
Customer Service
Quality
Value
Water softener was replaced with new one on budget and quote. The schedule was kept to and work completed in a clean competent and courteous manner. New machine explained clearly, warranty and cover explained clearly. I would recommend this company to family & friends.
Which? Trusted Traders Consumer Posted on 18/01/2019 , work completed 18/01/2019
My review
Customer Service
Quality
Value
Installation of a water softener.
Sue, Buckinghamshire Posted on 18/01/2019 , work completed 18/01/2019
Installation of a Water Softener & filter tap.
Customer Service
Quality
Value
Very good service. Clean & tidy.
Ethne, Buckinghamshire Posted on 17/01/2019 , work completed 17/01/2019
Installation of a water softener.
Customer Service
Quality
Value
I have no hesitation in recommending Silkflow. Richard assessed my needs and advised which water softener would be best. He arrived on time and fitted, tested and then went through instructions of how to use thoroughly with me. Excellent service.
Helen, Berkshire Posted on 16/01/2019 , work completed 16/01/2019
Very professional, job done well
Customer Service
Quality
Value
Richard was very pleasant to deal with - clear, friendly and professional. The job was done well and the area left very tidy afterwards. Would recommend.
Customer in Windsor and Maidenhead Posted on 05/01/2019 , work completed 30/11/2018
Installation of a water softener
Customer Service
Quality
Value
Richard was pleasant, courteous, polite & punctual. Excellent service throughout. Would have no hesitation in recommending the product or service from Silkflow.
E, Buckinghamshire Posted on 04/01/2019 , work completed 04/01/2019
Installation of a water softener
Customer Service
Quality
Value
Installed water softener - very friendly, professional, timely, clean, informative, would recommend.
Ann, Buckinghamshire Posted on 18/12/2018 , work completed 18/12/2018
Installation of a Water Softener.
Customer Service
Quality
Value
I would have no hesitation in recommending. Worked clean and was helpful.
Cheryl, Buckinghamshire Posted on 03/12/2018 , work completed 03/12/2018
Installation of a water softener
Customer Service
Quality
Value
From initial discussions, provision of quotes, to ordering and installing everything was excellent. Very efficient.
Christopher, Buckinghamshire Posted on 28/11/2018 , work completed 28/11/2018
Installation of a water softener
Customer Service
Quality
Value
Excellent service.
Colin, Buckinghamshire Posted on 27/11/2018 , work completed 27/11/2018
Installation of a water softener, r/o and tap.
Customer Service
Quality
Value
A polite, friendly and helpful service, very efficient and professional.
Ruth, Hertfordshire Posted on 23/11/2018 , work completed 23/11/2018
Installation of a water softener
Customer Service
Quality
Value
Richard installed a Sirius block salt water softener in my loft. The work was done to the agreed schedule and budget. From my first enquiry Silkflow were very helpful on the phone and Richard did a thorough investigation of the job on his first visit answering all my questions. I was kept informed by phone of any small changes in Richard's time of arrival. He checked our mains water pressure and water hardness. Richard is worthy of the Which? Trusted Trader status.
Christopher, Middlesex Posted on 21/11/2018 , work completed 21/11/2018
Installation of a water softener.
Customer Service
Quality
Value
Richard was a pleasure to deal with. Very polite, efficient and professional, from quoting and advising me about the water softener options through to installation. I wouldn't hesitate to recommend him to others. Very pleased with the service and product.
Heather, Berkshire Posted on 14/11/2018 , work completed 14/11/2018
Installation of a water softener
Customer Service
Quality
Value
Very friendly and helpful and did an excellent job. Would be happy to recommend.
Sue, Buckinghamshire Posted on 25/10/2018 , work completed 25/10/2018
Installation of a r/o unit & tap
Customer Service
Quality
Value
It was the first installation of a new filter. Richard Boyce took extreme care to insure that the unit was installed correctly. I have no hesitation of recommending Silkflow.
Adrian, Buckinghamshire Posted on 04/10/2018 , work completed 04/10/2018
Installation of a water softener
Customer Service
Quality
Value
Installed new Hogue water softener. Very pleasant with advice given and installation was carried out extremely efficiently. Richard was very polite and helpful and we would strongly recommend him.
Martin, Buckinghamshire Posted on 26/09/2018 , work completed 26/09/2018
Installation of a water softener.
Customer Service
Quality
Value
Excellent service. Came to do quotation on time and also to follow up installation. Very tidy and helpful. Would use them again and recommend to others.
John, Buckinghamshire Posted on 31/07/2018 , work completed 31/07/2018
Installation of a water softener
Customer Service
Quality
Value
Excellent, very tidy installation. Helpful and friendly.
Barbara, Buckinghamshire Posted on 20/07/2018 , work completed 20/07/2018