Endorsed by Which?

Silkflow Ltd (Water Softener Specialists)

4.9

355 Reviews

Opening Hours
Today - 08:00–20:00
  • Monday 08:00–20:00
  • Tuesday 08:00–20:00
  • Wednesday 08:00–20:00
  • Thursday 08:00–20:00
  • Friday 08:00–20:00
  • Saturday 08:00–20:00
  • Sunday - Closed

About

Silkflow Water Softeners was established in 1987.

We are Independent Water Treatment Specialists and carry out all installations and maintenance of water softeners and drinking water filteration systems.

We can supply a wide range of water softeners including non electric block salt softeners and electric timed and metered water softeners so we can advise you on the right softener for your specific requirements.

We supply and deliver block salt, tablet salt, and granular salt.

We can supply and fit a wide range of filter cartridges and taps for drinking water systems.

When you contact Silkflow Water Softeners you will speak to either Sharon or Richard.

Richard carries out all the installations,repairs and servicing and he will also deliver your salt.

We cover all areas of Bucks,Berks,Herts and Oxon.

What we do

  • Plumbers

    • Water softener installation and maintenance
  • Water softener installation and maintenance

  • More Services

    • water filteration
    • salt deliveries
    • water softeners

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
355 reviews
Customer Service
5.0
Quality
4.9
Value
4.8
Sort by
Installation of a Water Softener
Customer Service
Quality
Value
Excellent, professional and friendly service from point of 1st contact through quote, agreement and finally installation. I would highly recommend this company.
Nigel, Buckinghamshire Posted on 13/10/2017 , work completed 13/10/2017
Installation of a water softener
Customer Service
Quality
Value
Richard is very professional and was helpful throughout the whole process. I would definitely recommend him.
Kelvin, Buckinghamshire Posted on 30/11/2017 , work completed 30/11/2017
Installation of a water softener
Customer Service
Quality
Value
Clear understanding of what would be delivered and price, excellent time keeping, clean installation and communication, clear invoice and payment options, no hesitation in recommending.
Which? Trusted Traders Consumer Posted on 06/03/2018 , work completed 06/03/2018
Professional works
Customer Service
Quality
Value
The works were carried out in a very professional manner and I would recommend this company to anyone.
P W, Buckinghamshire Posted on 01/03/2018 , work completed 01/03/2018
Straightforward and professional
Customer Service
Quality
Value
Our 2001-vintage water softener finally gave up the ghost, and our trusted local general plumber told us we should look for someone who specialises in water softeners. I found Silkflow through Which? Trusted Traders, Richard came to look at the defective softener and told us, (no surprise) that we needed a new one, giving us different options of models to choose from. He back came yesterday, removed the old unit, changed and updated the pipework and fitted the new unit in about 3 hours, leaving everything clean and tidy. A Ronseal job - he did what it said on the tin!
Miller Posted on 11/04/2018 , work completed 11/04/2018
Installation of a water softener
Customer Service
Quality
Value
I was offered a free check - which I accepted having had the water softener for a number of years. As I suspected - after poor results with the dish washer - I was told I need a replacement. A date for a week's time for an installation was given. The engineer arrived on time having phoned to say he was on the way. His work was quick, efficient and tidy. First class - Thank you.
Theresa, Berkshire Posted on 08/06/2018 , work completed 08/06/2018
Installation of a water softener
Customer Service
Quality
Value
Richard was pleasant, courteous, polite & punctual. Excellent service throughout. Would have no hesitation in recommending the product or service from Silkflow.
E, Buckinghamshire Posted on 04/01/2019 , work completed 04/01/2019
Installations of a Water Softener.
Customer Service
Quality
Value
Richard is clearly very experienced and knowledgeable. Replaced our old water softener, tidied up the old pipework and left the place clean & tidy. The new softener is first class.
Lesley, Oxfordshire Posted on 03/05/2019 , work completed 03/05/2019
Installation of a Water Softener.
Customer Service
Quality
Value
I would have no hesitation in recommending. Worked clean and was helpful.
Cheryl, Buckinghamshire Posted on 03/12/2018 , work completed 03/12/2018
Installation of a water softener, filter & tap.
Customer Service
Quality
Value
Very knowledgeable and personable. Work was done quickly & efficiently with no issues. Very good value for the service we received.
Michelle, Hertfordshire Posted on 25/07/2019 , work completed 25/07/2019
Installation of a water softener
Customer Service
Quality
Value
Silk flow is a small business. They replaced my water softener, provided excellent customer service from the time of booking the appointment to the actual replacement. They also delivered salt what is also important they come when they said and if they needed to cancel they contact you. I also like the fact you can talk to them on the phone easily.
Ian, London Posted on 08/11/2019 , work completed 08/11/2019
Installation of a water softener
Customer Service
Quality
Value
Richard was punctual & efficient. The water softener was replaced after discussing our options. We would certainly recommend him.
Nicholas, Buckinghamshire Posted on 11/04/2019 , work completed 11/04/2019
Great Job!
Customer Service
Quality
Value
A slightly trickier water softener installation than usual, however Richard did a fantastic job. Really neat and tidy work! Would definitely recommend.
Customer in Windsor and Maidenhead Posted on 10/09/2020 , work completed 09/09/2020
New water softener installation
Customer Service
Quality
Value
Richard was recommended to us when our old softener broke down. He came to see us the very next day having been given a date of over 3 weeks later by the company who originally installed it. We had a new softener installed 9 days later. All carried out quickly and efficiently. We will happily recommend Silkflow in the future.
Customer in Buckinghamshire Posted on 17/11/2020 , work completed 05/11/2020
So professional!
Customer Service
Quality
Value
I had a water softener and filter installed and maintained by Silkflow for over 5 years in my previous house. Today, as always, Richard has done a brilliant job, so professional, fabulous workmanship, highly recommended!
Customer in Buckinghamshire Posted on 17/01/2023 , work completed 17/01/2023
Professional, reliable and quality work
Customer Service
Quality
Value
Richard surveyed my job promptly and quoted me same day. I went ahead and the communication was good and arrived promptly on time to do the work. I had a T4 water softener installed as a new installation. Richard took care around the existing kitchen units and completed the job on time and left no mess. The workmanship on the pipework is superb and neat. Tidy job and it has been in for over 1 month now with no problems. Great product and friendly contractor. Thank you
Customer in Buckinghamshire Posted on 05/03/2023 , work completed 20/01/2023
Installation of a water softener
Customer Service
Quality
Value
Richard from Silkflow was excellent from the initial telephone contact to the survey through to the installation. He was friendly, knowledgeable and professional and worked efficentlyand tidyly. We would be happy to recommend his services.
Customer in Greater London Posted on 13/09/2023 , work completed 12/09/2023
Excellent service
Customer Service
Quality
Value
I received excellent service from Silkflow from the initial contact to completing the repair. The engineer arrived on time on the given day.
Customer in Buckinghamshire Posted on 12/07/2023 , work completed 12/07/2023
Installed water softener
Customer Service
Quality
Value
Trader was recommended to us by neighbours, so called them in for an estimate. They visited, explained everything they would do and gave me a price. This was agreed and on a fixed date they attended and installed the softener. They were on time, tidy and clean and once installed provided the necessary information re how to use the product, etc. Very happy with the service and product.
Customer in Buckinghamshire Posted on 31/03/2025 , work completed 31/03/2025
Installation of a water softener.
Customer Service
Quality
Value
Excellent.
Hazel P, Oxfordshire Posted on 21/05/2015 , work completed 21/05/2015
Installation of a water softener
Customer Service
Quality
Value
Richard came to mend our family water softener. He gave us good advice about the condition of our old water softener and then we decided to purchase a new one from him. He stayed late in the evening on a Friday night to complete the job. I would have no hesitation in recommending Silkflow Ltd.
Kevin, Berkshire Posted on 29/05/2015 , work completed 29/05/2015
Installation of a water softener
Customer Service
Quality
Value
Polite and professional. Great workmanship. Faultless.
Jonathan, Berkshire Posted on 10/03/2016 , work completed 10/03/2016
Installation of a water softener.
Customer Service
Quality
Value
Excellent service.
Which? Trusted Traders Consumer Posted on 12/04/2016 , work completed 12/04/2016
Installation of replacement water softener
Customer Service
Quality
Value
I was extremely unhappy with my water softener and decided I wanted to seek advice from an expert installer. Richard from Silkflow lived up to my expectations. Richard replaced my system quickly and efficiently. He fully explained the performance of the new unit and left my home neat and tidy. The quality of the workmanship and service was excellent and represented value for money.
CMR402171703 Posted on 01/05/2014 , work completed 01/05/2014
Installation of block softener
Customer Service
Quality
Value
Prompt service. Courteous worker. Tidy worker. Honest appraisal of work and helpful
Ian, Buckinghamshire Posted on 07/11/2014 , work completed 07/11/2014