Simon Barker Services Ltd

Simon's employee arrived on time, was courteous and before he commenced the work, ensured all the kitchen surfaces were covered. The boiler is housed in the kitchen. He worked efficiently, and to a high standard, in my opinion. I have used Simon's company twice before and have always been extremely pleased with the workmanship and the politeness of his employees. The area worked in is left clean and tidy and I would, and have recommended him to colleagues and friends.

When my wife and I needed a firm to replace and relocate our boiler and hot water tank in our new home, we had no hesitation in using Simon Barker's team. I would like to thank them consisting of Jordan, Brad and Sam who completed the task. Every evening they cleaned up leaving our house spotless and tidy. Totally respectful, particularly in these days of covid 19. A very neat and tidy job as usual. An enjoyable experience. I would recommend the firm for all plumbing work.

Mark and Reece arrived promptly yesterday morning. Their work was neat, clean and tidy. Very efficient and conscientious. End of day one they cleaned up and hoovered before they left. Back promptly on day two. They are obviously very proud of the work they carry out and do so to a very high standard. Would definitely use this company again and are intending to when our boiler comes due for service later this year. Thank you.

I have used this company in the last three years for my boiler service, and have always find they arrive at the time they say, the workmen are always polite and clean up after themselves and I find them very efficient polite and give me advice on any queries I have, I can highly recommend this company to everyone.

My oil boiler locked out so had no heating or water. It happened suddenly with no warning. Pressed the override button which started it again, but it locked out again after a couple of hours. Repeated the process several times, but had the same problem. I called Simon Barker Services Ltd in the morning and the phone was answered very quickly. I explained the problem, and was reassured that they would get back to me as quickly as possible to let me know when an engineer would be able to come. I received a text message within 15 minutes to inform me that Simon would be with me that afternoon. Simon checked the boiler thoroughly and explained everything to me. It was difficult to diagnose an intermittent fault, so Simon adopted a process of elimination fitting a part that was most likely the culprit. He did explain that two other parts may also be causing the problem. Sadly the boiler locked out again after 6 hours. I phoned the following morning and Simon returned a short while later that day with the other parts. The boiler is now working fine. I was very impressed by the excellent and polite customer service, prompt action and the respect to my home. The failed parts were left with me to be examined by an engineer. They certainly were broken! I have no problem in recommending this family run company to others.

My old boiler broke down, and a call to Simon Barker Plumbing and Heating, prompted a quick response, and the workmen arrived exactly as promised, and carried the installation of a new boiler with efficiency and skill. The complete installation was carried out speedily and I am well pleased with the result. I recommend them.

The engineer was a little delayed in getting to us for the annual boiler service. He phoned to let us know and arrived early for his new ETA. He was polite and just got on with the job without fuss, or disturbance to us. Job done, we were told all was well and the engineer departed with a cheerful smile. The invoice arrived promptly in the post as promised - I would have preferred an e-invoice. We've used SBPH before and will be using them again!