Endorsed by Which?

Smart Carriers Ltd

5.0

49 Reviews

Opening Hours
Today - 09:00–17:30
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

Smart Carriers are a professional Watford based removal and storage company.
Providing domestic and commercial services nationwide.
With a modern fleet of vehicles,
Fully trained and uniformed staff smart carriers are cost effective and highly efficient.
A family run company with a reputation built over decades of service we are small enough to care but big enough to cope.
we supply tailored move plans for each individual move, packing services and flexible storage solutions.

What we do

  • Removals

    • Home removals
    • Storage services
  • More Services

    • office removals
    • commercial removals
    • corporate removals

Customer reviews

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5.0
49 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
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Worth their weight in gold - Amazing
Customer Service
Quality
Value
What a professional service, from start to finish the guys from Smart Carriers went beyond expectations. Communication from initial enquiry, the site survey, documents etc all swift and the actual move day - wow. The guys are clean, courteous, careful and professional. Protective coverings placed on everything, everywhere. A very well managed 'operation' of loading the van etc and this was the same on both ends of the move. Honestly couldn't recommend this company enough, as per the title - worth their weight in gold. Thanks to Dave, Paul, Steve and Adrian who made our move a stress-free experience which is the most important thing on the day!
Customer in Surrey Posted on 12/12/2020 , work completed 03/12/2020
Faultless from beginning to end
Customer Service
Quality
Value
After David came round our house for the initial quote he was there barely 5 mins and we thought how does he know all that is going to fit? Well, clearly a man who knows what he is doing because it all fit perfectly. Right from the start these guys do not mess around, professional, careful, friendly and fast. We just can't fault these guys at all, we were so impressed with the way they conducted the whole move and especially impressed with the way they loaded the van, everything packed carefully and all the fragile items were very well protected and wrapped. On the day of the move it did not stop raining all day but they did not moan once, just carried on and done their job. We moved to Devon and these guys eased the stress of the move no end. We travelled down next morning and there they where outside our new house ready to unload and they where done in a couple of hours, unbelievable. If you are unsure whether you should use these guys read this review to put your mind at ease. Faultless. Thoroughly recommend.
Customer in Devon Posted on 09/12/2020 , work completed 04/12/2020
Great moving company
Customer Service
Quality
Value
The survey for the removal was carried out in person and thoroughly. The person carrying out the survey answered many common questions before I needed to ask them the removal on the day went very well, the 4 men working well together and they were friendly and respectful of our items. The men worked very hard all day (9am-7pm), and moved all of our items safely and in good condition. The company are good value for money and dismantled and reassembled the beds, included in the price of the removal. The only slightly negative thing I can say is that the company are sometimes not contactable by telephone but always respond to emails so this is not really an issue.
Customer in Lincolnshire Posted on 10/11/2020 , work completed 05/11/2020
A credit to the removals business community
Customer Service
Quality
Value
Smart Carriers completed our move last month and we recommend them without reservation. David Smart visited us to perform the quote. He inspired a high level of confidence from that point onwards. No task was too big. Everything would be taken care of. I could find no other local business that could match on quality and price. Juli the office administrator was a delight to deal with. She provided clear and accurate communication and was quick to respond to any enquiry. The removal went very smoothly. The team were incredibly hard working. Our belongings were treated with care. Nothing was broken. All furniture was disassembled and reassembled perfectly. We have nothing but positives to share. If you need a professional removal company who go the extra mile all at sensible prices then look no further. Dr & Mrs Murphy
Customer in Hertfordshire Posted on 25/10/2020 , work completed 04/09/2020
An amazing team!
Customer Service
Quality
Value
David came over promptly to give us a quotation, and just gave us a great feeling, so it was an easy decision to choose Smart Carriers. We packed ourselves, and Smart Carriers provided all of the boxes, tape and bubble wrap, when we ran out of bubble wrap they brought over more really quickly. We had a number of failed completion dates which was incredibly stressful and ended up exchanging 2 days before completion, with a 3 day move plan, we ended up a day short, but David (and Julia in the office) were really relaxed, put us at ease and managed to move things around to make sure he could fit us in. David and his team took great care in everything they moved, packed up all of our pictures and mirrors really carefully and in the pouring rain all day they all worked so hard and tirelessly on the day. They were brilliant and I would no hesitation in whole heartedly recommending them. Thanks guys!
Customer in Hertfordshire Posted on 20/10/2020 , work completed 02/10/2020
Efficient and professional
Customer Service
Quality
Value
This is the 2nd time I have used Smart Carriers and have been very pleased both times, they were quick and professional. Making house moving much less painful.
Customer in Hertfordshire Posted on 27/08/2020 , work completed 26/08/2020
A brilliant home moving experience
Customer Service
Quality
Value
Smart Carriers were excellent - from initial visit to estimate the job, to packing up the house (they came a day early to start the packing, which really helped), to completion of our home move. The team worked hard and was friendly, helpful and efficient. They made what could easily have been a very stressful situation, incredibly smooth and straightforward and I can't recommend them enough! Thanks again, David and Team -
Customer in Hertfordshire Posted on 07/08/2020 , work completed 16/07/2020
Great team, great move!
Customer Service
Quality
Value
Very professional service and a very helpful team. Despite problems, caused by outside sources, the move was completed with a minimum of fuss and a maximum of help and care.
Customer in Hertfordshire Posted on 07/04/2020 , work completed 23/03/2020
Brilliant cost-effective service
Customer Service
Quality
Value
Really pleased I booked Smart Carriers. These guys know what real work is. Every part of the service was spot on. The first visit from David Smart set me at ease. He came over on the same day I called him, on a Saturday, clearly set out the service options and had a quote to us by Monday. We opted for self-packing services and they provide all the boxes and packing material as standard well in advance. The team on the day were courteous and professional. They laid protective sheeting on the floors and carpets and were really careful when moving things around. The standard service includes taking apart the bed frames and wardrobes plus reassembly in the destination room of choice. They even take the clothes out the wardrobes, transport them in wardrobe boxes, and then put them back in. I am genuinely amazed at how hard the team worked. Thank you Smart Carriers.
Customer in Hertfordshire Posted on 10/03/2020 , work completed 14/02/2020
Prompt, efficient, friendly and hardworking.
Customer Service
Quality
Value
Really impressed by Dave and his team. Thank you for making this move so smooth and efficient. Really hardworking, friendly team. They came back the next day to put the trampoline together. Not a muddy footprint on my kitchen floor when we moved in. Thank you guys!
Customer in Hertfordshire Posted on 03/02/2020 , work completed 11/11/2019