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Smart Energy

4.8

6 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–16:00
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Smart Energy West Midlands has helped homeowners and businesses across the West Midlands make properties warmer, cheaper to run, and more energy efficient since 2016. Founded by Matthew Dransfield, who brings over 20 years' experience in the energy sector, we put honest advice and proper workmanship first — not a hard sell.
We cover the full range of home energy improvements: solar PV and battery storage, loft, cavity and solid wall insulation, ventilation, air source heat pumps, boiler upgrades, and retrofit coordination for larger projects. We're fully accredited and insured for extra peace of mind.
Every job starts with a proper survey and a clear, honest quote — no jargon, no hidden extras, no pressure. Most of our work comes from recommendations and repeat customers, and we're proud of that. From first visit to installation and beyond, we make sure everything's done properly, leaving you with a home that's warmer and built to last. "No hidden extras- No pressue"

What we do

  • Renewable energy

    • Air source heat pumps
    • Battery storage
    • Heat pumps
    • Home energy analysis
    • Solar panels
    • Solar Panel Maintenance

  • Insulation installers

    • Cavity wall insulation

  • Loft and property converters

    • Loft Insulation

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing

  • Heating contractors

    • Central heating systems (installation and servicing)

  • Electric Vehicles

    • Electric Vehicle Charging Points

  • More Services

    • interior and flat roof insulation
    • cavity wall extraction

My work

This business has not added any photos yet.

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
6 reviews
Customer Service
4.7
Quality
4.8
Value
5.0
Recommended

Recommended

by 100% of customers
Sort by
Energy Saving Wirks
I cannot recommend this Company enough. My 92 year old mum needed a new boiler I contacted Smart Energy who arranged for surveyor to visit . It did involved a lot of work with fitting the new boiler upstairs , the walls upstairs were insulted and plaster boarded to make her home energy efficient The work took approximately a week . The men that carried out the work were efficient helpful and so courteous. They tidied up each day and took into consideration my mums health issues, even stopping late to get the works done quickly for her. Carpet were neatly cut and new skirting boards fixed where needed. First class work
Customer in Worcestershire Posted on 30/06/2026 (Reviewer did not use service)
Recommended
Boiler replacement
Customer Service
Quality
Value
Good , professional friendly company. Slight improvement needed on replying to emails but apart from that , excellent.
Customer in Warwickshire Posted on 15/06/2026 , work completed 10/12/2025
Recommended
100% Great.
Customer Service
Quality
Value
Smart Energy were the best company I have had work done by.They said they would be here at 8am which I thought was optimistic but were on my drive at 7.45 both days. They did a great job efficiently ,were tidy and completed the work quickly with little disruption.They were also polite and friendly and a pleasure to talk to. Altogether I couldn't be more pleased and would strongly recommend them.
Customer in Shropshire Posted on 15/06/2026 , work completed 04/03/2026
Recommended
Solar panel and storage heater instillation
Customer Service
Quality
Value
From the very beginning of enquiring about the installation of solar panels and replacing of my very old storage heaters I have found Smart Energy to be very professional from the planning right through to the installation. I found the team to be very polite and accommodating, always available to deal with any enquiries that I had and if not, would always get back to me in good time. The workmanship of the installation was carried out to a professional standard and at each stage was clearly explained. The work force were friendly and easy to get along with, punctual and always cleaned up after themselves at the end of the day. I would have no hesitation in recommending Smart Energy to anyone wishing to have any solar panels or storage heating fitted.
Customer in Essex Posted on 14/06/2026 , work completed 13/03/2026
Recommended
New boiler installation
Customer Service
Quality
Value
Martin from Smart energy, removed an old back boiler and installed a new combi boiler. They arrived dead on schedule, the team introduced themselves and they got straight to the job. I have to say, each and everyone of the men were very polite and considerate. Before they started they covered all the carpets, removed the old boiler with minimal fuss and mess, and then they disposed the old boiler and parts and all the packaging from the new one. After installing the boiler, they explained in detail of how it all works and also left me a number to call if I had any problems. They cleaned everywhere, they left the house absolutely spotless. Honestly I would highly recommend this company with confidence.
Customer in Shropshire Posted on 11/06/2026 , work completed 04/03/2026
Recommended
Super work done in time
Customer Service
Quality
Value
I had my new heating system put in at end of March heat pump and solar panels. Smart Energy WM LTD all the lads came and got everything done for me within the week and would recommend the team to anyone. They all turned up on time were tidy and polite and could have a banter with them l would have the team back any time great bunch of guys and respected my property can't fault them work as a team and tidy workers from all .thank you Smart Energy WM LTD.
Customer in Herefordshire Posted on 11/06/2026 , work completed 23/03/2026
Recommended
Saving money on Energy bills
Customer Service
Quality
Value
Thank you to Smart Energy for installing not only solar to our property but energy efficient windows too. The saving on our bills have been amazing. The jobs were done when agreed and on budget. All tradespeople were polite, and knowledgeable on their trade. All mess was cleared up and taken away. Thanks to you all for jobs well done.
Customer in West Midlands Posted on 11/06/2026 , work completed 15/05/2026
Recommended
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.