Smart Heating Edinburgh Ltd

Excellent work done by David and Mark. Combi boiler fitted in one day. They came around and gave me a very competitive quote and also gave me an installation date not too long after the quote. They also said their quote was a guaranteed price and if anything unexpected arose there wouldn't be an extra charge. Logistically it was impressive with their supplier dropping off the boiler and all of the new parts about 10 minutes before the guys arrived and started work. They were able to fit the specific model of the Worcester Bosch combi boiler which I requested. The installation went smoothly and they were able to make small modifications to the inside of the cabinet the combi sits in without it being noticeable. The new pipework they fitted for the new boiler is also very nicely done, nice to look at and symmetrical which shows they take pride in their work. Once installed they flushed, added inhibitors and balanced the system etc. While they were here, they were very polite and approachable happy to answer any questions I had and you can tell that these are educated guys. They cleaned up totally and took all the waste/old parts away leaving the kitchen looking exactly as it had before they started. They also fitted the new thermostat in the same place as the old one with absolutely no noticeable marks on the wall, leaving it pristine. Once the job was finished they had plenty of time to talk through the new boiler and the app etc. I highly recommend these guys.

Mark’s survey of the old boiler problem and explanation of the options for a replacement were clearly explained and the subsequent quote confirmed that. We accepted their quote, not the cheapest but not the highest either because we trusted them Both David and Mark worked steadily, were tidy and open to explaining what they were doing and finally, Mark gave time to explain how the system worked which was very helpful. Very pleased with the outcome and would recommend Smart Heating.

David replaced our combi boiler with a new Worcester Bosch 8000+. It was very straight forward to set up a quick meeting with David to survey the work, where he answered all our questions and he provided a written quote without delay. Once we accepted the quote David was very flexible in arranging a time to do the work, which was very helpful. He carried out the work as planned with minimal disruption and explained all that we needed to know throughout. David was efficient, friendly and informative, especially around plans to upgrade radiators in the future. The whole experience felt stress free.

I recently had the pleasure of working with Smart Heating to replace my central heating boiler and hot water tank, and I couldn't be more satisfied with the service provided. David and Mark delivered an excellent service from start to finish. They were punctual and tidy, ensuring that the work area was kept clean and organized throughout the job. Despite a few problems that arose during the installation, they handled everything with professionalism and clear communication, keeping me informed every step of the way. The quality of their work was truly remarkable. They replaced some previously sloppy pipework done by the original builders with a more compact and aesthetically pleasing setup. It was evident that they take great pride in their craftsmanship, turning what could have been a standard installation into a work of art. Moreover, their invoice was extremely reasonable, falling well within the range I had calculated beforehand. Given the high standard of their work and the fair pricing, I am thoroughly impressed. I would have no hesitation in employing Smart Heating again in the future or recommending their services to others. David and Mark are true professionals who deliver exceptional results.

Excellent service. Quick to respond to my enquiry and emailed an estimate within hours of his visit. They showed me and explained when any minor changes were required. They removed all my old heating system and any rubbish. The job was completed ahead of schedule. Neat tidy work that showed they obviously take pride in a job well done. I am extremely happy with the new central heating system. I would highly recommend this company.

We had been trying without success to find someone to install a new heating/hot water system for us after the electric boiler failed, only three years old. Smart Heating came along and instantly gave us faith that they could succeed where others had failed and they did. They are incredibly professional, tidy and efficient workers. They put in a vast amount of planning. They kept us informed and accommodated our big changes to the initial plan. We have an old house which poses a great deal of problems which David and Mark overcame with knowledgable ease. They are most amenable and easy to communicate with. I have no hesitation in recommending them. They know their stuff!

David and Mark responded very promptly to a request for help when our boiler stopped working, and got it going again. We discussed that the time had come for a replacement of the now very old and inefficient boiler, and agreed to go ahead with this, and associated works. Throughout the job they arrived when expected, worked hard and communicated very well, both in person and by phone or text messages. The job was quite a big one and we now have a new boiler and a Tado controller for heating and hot water, and 18 Tado thermostatic radiator valves, all of this installed carefully and neatly, and with explanations of what why and how it was to be done. The system is working brilliantly, and we are loving the control and flexibility it has brought to a fairly large house. We would thoroughly recommend them and will do so to anyone who asks.

We had our old boiler replaced and a full system conversion and I would not hesitate to recommend David and Mark. They were courteous and professional throughout and were happy to explain everything and answer all our questions. They were pragmatic and didn't over-sell. We particularly appreciated their flexibility in fitting us in at short notice. Many thanks again!

I just had David & Mark change out a central heating boiler. As the replacement boiler was a combi there were a certain amount changes required to the piping system under our carpet / floor boards and hardboard sheets which had to be removed and replaced. By the time they left everything was perfectly relaid and the piping to the boiler was exceptional with regard to neatness and the art of pipe installation. They turned up on time, completed the work scope within their time estimation, explained the system, helped set up the hive on my phone and completed all paper work with regard to gas and boiler certification within 2 hours of leaving the site. They are both great guys to get on with and know what they are talking about with regard to systems and problem solving. I highly recommend them if you are thinking of getting work done - wish I had found them earlier.

Clear advice and explanation of options. outline of work, price and estimate of work duration given in a quote. Very pleasant & friendly workmen. Very tidy & careful with our furniture etc. The new boiler and all the pipework etc installed without any problems. Old boiler removed. The system was explained to us & the paperwork was sent including the guarantee. Annual service arranged. Excellent business