Replacement of old boiler for a new one.
This is the third time I have used David and Mark over the past 3 years. They came and fitted a MagnaClean device alongside my old boiler, excellent results from that, they then fitted a new central heating system to my daughter's flat three floors up and finally carried out fitting a new boiler and dealt with renewing pipes and giving my system a service using the MagnaClean device in my own home yesterday. They are efficient, professional, courteous and very tidy and wouldn't hesitate recommending them to friends and family and last but not least, they explained all about the paperwork and safety checks. Money well spent, thanks guys.
Customer in Edinburgh
Posted on 04/03/2020
, work completed 03/03/2020
Recommended
Efficient, thorough and professional.
David and Mark are professional, efficient and thorough. They quickly installed a Worcester-Bosch boiler at a fair price (I got quotes from several companies). They also accommodated my request to install a Nest thermostat rather than the Hive model. Moreover, I believe all my questions were answered honestly and with consideration. I would strongly recommend Smart Heating to anyone who needs to replace their boiler.
Customer in Edinburgh
Posted on 16/12/2019
, work completed 16/12/2019
Recommended
Boiler & pipework replacement
David & Mark did an excellent job for us. This involved replacing an unreliable Keston boiler with a Worcester-Bosch 40kw 8000 Life Boiler and upgrading existing pipework. The work was done efficiently & with minimum disruption. Although some additional work was required to ensure the 10 year manufacturer parts & labour guarantee was effective this was done quickly & at minimum cost & inconvenience to ourselves. We would not hesitate to recommend David & Mark.
Customer in Edinburgh
Posted on 17/10/2019
, work completed 12/08/2019
Recommended
Replacing boiler
Central Heating boiler replacement. All work was done according to the details in the quote. Mark also installed a new HIVE system and flushed the radiators. Mark arrived on time. The work was completed to a very high standard. Mark ensured the place was cleared after the installation. I would not hesitate to recommend this excellent company to anyone. I will be using this company for my annual boiler service in the future.
Customer in Edinburgh
Posted on 01/10/2019
, work completed 06/08/2019
Recommended
Smart Heating
Smart Heating recently renewed my Central Heating boiler . They also flushed out my radiators and installed a Hive system. David and Mark are extremely talented and experienced engineers.They produced a detailed quote and completed the work according to plan.They arrived on time,having called to say they were on their way,were polite,tidy and hard working. The work was completed efficiently and they took time to explain the system and reassure me that I could get in touch if I needed any further help. I would not hesitate to recommend this excellent company to anyone.
Customer in Edinburgh
Posted on 29/08/2019
, work completed 27/08/2019
Recommended
Excellent workmanship
David and Mark gave an excellent service replacing and relocating a boiler. They were professional in all aspects of their work from the original quote to carrying out the work and finishing on time. They we’re exceptionally tidy, clearing up as they went along. They spent time explaining what they were doing, how the system worked and ensuring the work was to our specifications. We would definitely recommend them and wouldn’t hesitate in using them again.
Customer in Edinburgh
Posted on 20/08/2019
, work completed 20/08/2019
Recommended
Friendly, efficient and did a great job, I would 100% recommend Mark and David
Mark and David fitted a new boiler and new column radiators in my tenement flat. They always arrived on time, were friendly, made sure to explain things (e.g., when a new radiator pipe couldn't be fitted exactly where we had discussed due to a hidden hearth, and how to work the Hive app), completed the job on time and left everything clean and tidy when they finished. Really pleased with the work and I would highly recommend them.
Customer in Edinburgh
Posted on 26/07/2019
, work completed 10/07/2019
Recommended
I'd recommend David and Mark unreservedly - great work!
Our ancient boiler finally gave up the ghost and needed replacing urgently. David and Mark gave us a fixed quote, arrived exactly when they said they would, and finished the job exactly on time. They were both friendly and courteous at all times, worked unobtrusively and didn't leave any mess at all. David explained our replacement options thoroughly beforehand, making sure we got exactly what we wanted but didn't sign up for anything that was unnecessary, and the new heating controls (via an app on our phones) were thoroughly and clearly explained by Mark. In summary they did an excellent job and I could not fault them in any way. Thoroughly recommended!! PS Please ensure you have teabags in your house - a couple of cups of tea is the very least they deserve :-)
Customer in Edinburgh
Posted on 19/07/2019
, work completed 18/07/2019
Recommended
A professional company
Mark & David recently replaced an existing boiler in our flat. They arrived at the stated time for both the initial survey & the actual installation. They were happy to take the time to answer any queries which we had. Their quotation (which also arrived when stated) was concise & easy to follow yet covered all aspects of the work, unlike some of other the quotations we received. During the execution of work they were as unobtrusive as possible & very tidy. Throughout, Mark & David were professional, courteous & hard working. I would have no hesitation in recommending them.
Customer in Edinburgh
Posted on 14/07/2019
, work completed 04/07/2019
Recommended
A very professional company
Smart Heating installed a new boiler in our house. We found Mark and David to be friendly,promptand efficient , tidy workers and very professional. We were particularly impressed that our invoice was actually less than their estimate as there was a part that did not require replacement. We would not hesitate to recommend them to anyone considering a new boiler. Our home seems very much warmer now.
Customer in Edinburgh
Posted on 08/05/2019
, work completed 08/05/2019
Recommended
A dream team!
Turned up on time for initial meeting, sent quote when they said they would and started promptly and just got the job done. Absolutely delighted with the work David and Mark done. Would highly recommend them to anyone.
Customer in Edinburgh
Posted on 04/02/2019
, work completed 28/11/2018
Recommended
Excellent job from start to finish
Mark and David turned up on time and did a great job within the time specified. They were careful in all they had to lift up, move or reinstate and took the trouble to clean up and leave us with water every night during the installation of a new boiler. They were friendly and unobtrusive while working in our house. We could not have asked for better.
Customer in Edinburgh
Posted on 16/12/2018
, work completed 14/11/2018
Recommended
Friendly, efficient and tidy job!
Mark and David were recommended to me by a friend at work. I needed all my radiators and old pipework replaced and they quoted a good price and were happy to talk me through the job so I understood everything that would be done. Also put my mind at ease that the rest of my system was fine rather than try to upsell a full boiler swap as others had done. They came across as very honest and knowledgeable. On the day of install, they arrived promptly and I left them to it. Returned from work to a clean and tidy house and you'd hardly know they had been there. Would highly recommend these lads. Professional, but relaxed and good quality of work.
GaryKEdin
Posted on 31/10/2018
, work completed 31/10/2018
Recommended
Installation of new boiler, pipework and radiator
Excellent service from two very knowledgeable and skillful engineers. Within two days of contacting the company David and Mark had visited my property and provided me with a fixed price quote. The replacement of my old boiler and pipework and the installation of a new radiator wasn’t straightforward but David and Mark found the optimum solution saving me time and money. Courteous and friendly they carried the work out over two days and at the end of each day left the rooms clean and tidy. Very pleased with their workmanship and I would highly recommend them.
Ian B
Posted on 28/10/2018
, work completed 28/10/2018
Recommended
Mark & David are a great team
Smart Heating Edinburgh removed the boiler and radiators, replaced them and added modern controls. They supplied a quotation, not an estimate and that was what we paid. They arrived when they said they would, carried out the work in a calm and professional manner and were very tidy. We are very pleased with their work and would be delighted to recommend Smart Heating Edinburgh.
Lesley Grieve
Posted on 25/10/2018
, work completed 25/10/2018
Recommended
Good, competitive and friendly.
David and Mark installed a new boiler to replace our old one. Their quotation was very competitive, they arrived on time, and carried out the work in an organised manner, with very little fuss or disturbance. They were cheerful, clean and tidy, and gave us helpful information for the future. We would be happy to use them again for other work.
Scott
Posted on 19/10/2018
, work completed 19/10/2018
Recommended
Exemplary service
Smart Heating Edinburgh supplied and fitted a new boiler and smart thermostat for our home. Our experience with Mark and David was excellent. From a prompt and helpful response to our request for a quote, to a polite, professional installation delivered on time and on budget, Mark and David were great. Work was done with minimal disruption as no mess. We got a full explanation on how our boiler works and full set up of the new smart thermostat too. Aftersales was also spot on when we had some questions about boiler operation. Would definitely recommend Mark and David to anyone looking for friendly efficient boiler replacement.
Craig W
Posted on 27/09/2018
, work completed 27/09/2018
Recommended
Excellent gas boiler replacement service.
Mark was very prompt to visit my home, and gave great no nonsense advice on fitting a new combi boiler to replace my broken down vintage unit. Work was carried out by Mark and David neatly and efficiently, with in the agreed time slot. Mark explained clearly and concisely how to operate the boiler and Hive smart thermostat on completion of installation. All work completed to a very high standard, and at very competitive fixed price quote.
Iain leith
Posted on 18/09/2018
, work completed 18/09/2018
Recommended
Excellent Service
The job was to install a new boiler and central heating system to replace the old storage tanks and storage heaters. It was not the easiest of jobs as my floors are concrete, with restricted space underneath, but David and Mark are great problem solvers. They are efficient, knowledgeable and very hard working, and it was a pleasure to deal with them. They gave me a fixed price for the job and stuck to it. They were also flexible when it came to fitting in with other trades working in the house. I will certainly call on their skills again, and highly recommend them.
Susan Ross
Posted on 20/07/2018
, work completed 20/07/2018
Recommended
Excellent service
David and mark installed a whole new heating system to replace old storage heaters, gave good advice regarding water pressure in shower,type of boiler recommended and most suitable positions for radiators.very efficient ,friendly and hard working, would definitely recommend to our friends for efficiency and price.
Donnie M
Posted on 08/05/2018
, work completed 08/05/2018
Recommended
Knights in Shining Armour
It is easy peasy to find engineers to install a new boiler or do a big job but almost impossible to find someone to come and fix problems on an existing one. Smart Heating have done that and I'm forever grateful. They popped in at short notice to evaluate a mini crisis and returned to fix it exactly when they said they would. Fantastic.
Which? Trusted Traders Consumer
Posted on 01/05/2018
, work completed 01/05/2018
Recommended
Highly recommended
I spent a considerable amount of time researching the Edinburgh contractors before I engaged Smart Heating Edinburgh Ltd which paid dividends on the day. The installation was first class and being a gold accredited installer the boiler has a ten-year Worcester guarantee. Only teething issues concerned fitting the slightly larger boiler into the existing cupboard housing which will require some joinery alterations for access to the filter and controls but this has nothing to do with the quality of the work on the day and can be expected when upgrading old appliances with modern equivalents.
Paul12
Posted on 20/03/2018
, work completed 20/03/2018
Recommended
Good supplier - plan to use again
I was looking for a central heating boiler to replace an ageing model. The company replied promptly, visited and established our needs before making a recommendation. The company is run by David and Mark who both came to install the boiler. They were efficient, pleasant to deal with, and demonstrated their commitment to providing good customer service. I will be getting them back for future servicing, and would not hesitate to instruct them again.
Ian Murphy
Posted on 11/01/2018
, work completed 11/01/2018
Recommended
Recommendation for Smart Heating's boiler installation
After my existing boiler developed serious loss of pressure I asked Smart Heating to install a Worcester boiler as soon as possible. Although busy with other work, they took note of the urgency and managed to find a way to fit my job into their schedule. All the work was done professionally and thoroughly and the new system is performing well. The engineers arrived on time, were friendly, efficient and hard-working. After completing the job, their instruction on how to use the system was thorough and very helpful. The bill was exactly as per their fixed price quotation. I would recommend this company.
Reviewer
Posted on 01/12/2017
, work completed 01/12/2017
Recommended
High quality service at a fair price
Smart Heating were doing work for us as a subcontractor for RHJ Contracts (i.e. we did not initially engage them ourselves to do the work). This work involved plumbing in an additional bathroom in the basement. Their work was exceptionally neat and they also gave good advice with regard to water pressure on our new shower. We also engaged them ourselves for relocating the boiler to a different floor of the house. Again, the work was very neat and they kept to their reasonable quote. Their advice was also honest - we asked about upgrading our hot water system, which they made clear was not necessary. However, to avoid the need for future work, we decided to go ahead with replacing our hot water system with a pressurised one. Once again, they gave us a fair quote for the work which they kept to. So overall we had some fairly extensive plumbing/heating jobs and in all cases their communication was good, their advice was trustworthy and helpful, the quality of their finish was very neat and they kept to their quotes. My husband is a former member of Which and we have used the trusted trader service in the past - the service offered by Smart Heating is definitely comparable with the quality of service we have received from other Which trusted traders and they are deserving of a place on the list.
Which? Trusted Traders Consumer
Posted on 20/09/2017
, work completed 20/09/2017
Recommended