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Endorsed by Which?
Smart Home Charge
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First Floor, 36 Thorpe Wood Business Park,, Thorpe Wood,, Peterborough,, England, PE3 6SR View on map
Opening Hours
Today - 09:00–17:00
- Monday 09:00–17:00
- Tuesday 09:00–17:00
- Wednesday 09:00–17:00
- Thursday 09:00–17:00
- Friday 09:00–17:00
- Saturday - Closed
- Sunday - Closed
About
Smart Home Charge is the leading independent retailer and installer for EV chargers.
We exist to make EV charging simple. Whether that is helping you select the right home charge point for your electric car and installing it for you with one of our experienced engineers based across the UK, or just bringing a little clarity to life with an EV with our helpful guides and videos, we're confident we can help.
What makes us unique?
- High Quality - Rated Excellent on Trustpilot and Which? Trusted Trader endorsed
- Upfront and honest
- We handle all of the paperwork
- No confusing jargon
What we do
Electricians
- Electrical installations
Electric Vehicles
- Electric Vehicle Charging Points
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.9
25 reviews
Recommended
Recommended
by 100% of customers
Sort by
Quick and efficient
Customer Service
Quality
Value
Garyn was on time, friendly and the work done really quickly. No issues. Would recommend them if you're looking for a home charger.
Jamie in North Somerset
, work completed
Recommended
EV Wall Charger Installation
Customer Service
Quality
Value
Having spent considerable amount of time researching various companies this one stood out from the rest! From initial contact via platform to installation I have to highly recommend! Installation performed & conducted professionally focusing on my requirements routing of cable charger siting. Throughout installation kept informed of process by a very knowledgeable well mannered engineer. Installation completed in 2 hours instructions on use of robot/charger app in detail. From initial contact use of platform I have to highly recommend this company in every aspect a superb experience!
Customer in Lancashire
, work completed
Recommended
Absolutely amazing company.
Customer Service
Quality
Value
As both a Fleet Manager and company car driver, I have seen both sides of Smart Home Charge and have absolutely no hesitation in recommending them to others. Their website is super-helpful and clear, packed with lots of jargon-free information for those of us migrating to electric vehicles. Cost for home charge point supply and install offers great value for money too. Smart Home Charge sailed through our very detailed and diligent onboarding process, which is no mean feat, as we are very careful about who we engage to work with. Smart Home Charge were super-amenable, emails and calls were always answered promptly, meaning it was simple to agree Terms and Conditions. From there, our drivers submitted a simple survey regarding their property - things like proximity of consumer unit to outside wall etc., which Smart Home Charge used to generate a supply and install quote. Install appointments were agreed and in every case, the engineer arrived on the agreed date, with our drivers commenting on how neat, tidy and professional the they had been when installing the home charge points. It's not uncommon to be lured by a great website, only to find the company behind it somewhat wanting, but I have to say that it's been an absolute pleasure working with Smart Home Charge & I wish them the very best as the rush to migrate to electric vehicles continues at pace.
Customer in Hertfordshire
, work completed
Recommended
Endorsement Reference
Customer Service
Quality
Value
Had an EV Charger installed which wasn't a straightforward job as my driveway is at the back of the house and electrical conduit is it the front. Highly competitive, excellent communication, courteous, and professional from the initial inquiry to the completion of the job, would highly recommend
Which? Trusted Traders Consumer
, work completed
Recommended
Endorsement Reference
Customer Service
Quality
Value
Home EVSE fitted (Easee One). Installation process was simple, from the online survey, FaceTime confirmation of works needed and finally the install. The staff were friendly and polite throughout and the installer was quietly efficient on the day. Very happy with the process.
Which? Trusted Traders Consumer
, work completed
Recommended
Endorsement Reference
Customer Service
Quality
Value
Supply and Installation on EV Charger Excellent communication throughout - prompt responses by email from enquiry through to quote and payment. Good communication by phone in scheduling work and coordinating with Western Power (who needed to upgrade the supply fuse). Confirmation the day before of the name of the installer and expected arrival time. On the day the work was carried out efficiently and included a demonstration of how the unit operated including confirming connection to the app on my mobile phone. All staff (both installer and in the office) were friendly and professional.
Which? Trusted Traders Consumer
, work completed
Recommended
Endorsement Reference
Customer Service
Quality
Value
I needed a smart charger fitted for my car due to work and there was a lot of unhelpful information out there but when I found the Smart Home Chargers website it was perfect. The website was very user friendly and made it easy to get an understanding of what I was looking at. The process from the start was great as they first called me and were very friendly and not patronising, this is where they quoted an estimated price and booked a video call in to gather more information about the installation, let me ask any questions and then get a quote for the work. Then a team of two came out and went above and beyond for me to complete the work and the installation to the top of their ability. The customer service was second to none and they made a process that was very daunting, easy and very smooth. end to end spot on.
Which? Trusted Traders Consumer
, work completed
Recommended
Endorsement Reference
Customer Service
Quality
Value
The company was exceptionally well organised. It was easy to book installation online and upload video of the layout required. The helpline, when I needed to approach them, were clear and accessible. The engineer was prompt, polite and expended an enormous amount of effort making sure that I was happy with the route the cables were being installed along. I have a difficult layout with an internal electric meter, a solid wood floor in the hall and a tile floor in the kitchen. He gave it a lot of thought. When the initial proposed route did not work (underfloor cross beam) he rethought it and came up with an even better solution which did work. I am left without visible cabling running through my house and armoured cable carefully concealed beneath window ledges outside the house. He cleaned up incredibly well afterwards. I cannot praise them highly enough. I am delighted with the job and the service. His explanation of how two use the charger was also very clear.
Which? Trusted Traders Consumer
, work completed
Recommended
Endorsement Reference
Customer Service
Quality
Value
I had a home car charger installed by this company and it was all incredibly smooth from start to finish. They were extremely helpful through phone and emails and the engineer that came out was very professional skilled and worked around me and my commitments. I could not have asked for a better service.
Which? Trusted Traders Consumer
, work completed
Recommended
Endorsement Reference
Customer Service
Quality
Value
Smart Home Charge fitted an EV charger at my home. I was impressed by their professionalism throughout the entire process. I work in an industry where customer care is paramount and understand the importance of feedback to improve or maintain a level of service. I felt informed throughout the entire process, from quotation to order to installation. Even on the day of installation the fitter communicated with me regarding his arrival time and the time that the job would take. The quality of the installation was excellent and exactly what I asked for. This is a business that understands the importance of customer service.
Which? Trusted Traders Consumer
, work completed
Recommended