Smart Home Charge

Had an EV Charger installed which wasn't a straightforward job as my driveway is at the back of the house and electrical conduit is it the front. Highly competitive, excellent communication, courteous, and professional from the initial inquiry to the completion of the job, would highly recommend

Home EVSE fitted (Easee One). Installation process was simple, from the online survey, FaceTime confirmation of works needed and finally the install. The staff were friendly and polite throughout and the installer was quietly efficient on the day. Very happy with the process.

Supply and Installation on EV Charger Excellent communication throughout - prompt responses by email from enquiry through to quote and payment. Good communication by phone in scheduling work and coordinating with Western Power (who needed to upgrade the supply fuse). Confirmation the day before of the name of the installer and expected arrival time. On the day the work was carried out efficiently and included a demonstration of how the unit operated including confirming connection to the app on my mobile phone. All staff (both installer and in the office) were friendly and professional.

I needed a smart charger fitted for my car due to work and there was a lot of unhelpful information out there but when I found the Smart Home Chargers website it was perfect. The website was very user friendly and made it easy to get an understanding of what I was looking at. The process from the start was great as they first called me and were very friendly and not patronising, this is where they quoted an estimated price and booked a video call in to gather more information about the installation, let me ask any questions and then get a quote for the work. Then a team of two came out and went above and beyond for me to complete the work and the installation to the top of their ability. The customer service was second to none and they made a process that was very daunting, easy and very smooth. end to end spot on.

The company was exceptionally well organised. It was easy to book installation online and upload video of the layout required. The helpline, when I needed to approach them, were clear and accessible. The engineer was prompt, polite and expended an enormous amount of effort making sure that I was happy with the route the cables were being installed along. I have a difficult layout with an internal electric meter, a solid wood floor in the hall and a tile floor in the kitchen. He gave it a lot of thought. When the initial proposed route did not work (underfloor cross beam) he rethought it and came up with an even better solution which did work. I am left without visible cabling running through my house and armoured cable carefully concealed beneath window ledges outside the house. He cleaned up incredibly well afterwards. I cannot praise them highly enough. I am delighted with the job and the service. His explanation of how two use the charger was also very clear.

I had a home car charger installed by this company and it was all incredibly smooth from start to finish. They were extremely helpful through phone and emails and the engineer that came out was very professional skilled and worked around me and my commitments. I could not have asked for a better service.

Smart Home Charge fitted an EV charger at my home. I was impressed by their professionalism throughout the entire process. I work in an industry where customer care is paramount and understand the importance of feedback to improve or maintain a level of service. I felt informed throughout the entire process, from quotation to order to installation. Even on the day of installation the fitter communicated with me regarding his arrival time and the time that the job would take. The quality of the installation was excellent and exactly what I asked for. This is a business that understands the importance of customer service.

Had an EV Charger installed which wasn't a straight forward job as my drive way is at the back of the house and electrical conduit is it the front. Highly competitive, excellent communication, courteous, and professional from the initial inquiry to the completion of the job, would highly recommend

Ev wall charger fitted on time and without any fuss. Polite hard working fitter and neatly finished

Home EVSE fitted (Easee One). I nstallation process was simple, from the online survey, FaceTime confirmation of works needed and finally the install. The staff were friendly and polite throughout and the installer was quietly efficient on the day. Very happy with the process.